So disappointed. We drove up from Fort Collins because our three-year-old was so excited to come,…read moreonly to find out they were closing at 2:00. There was no notice on the website, it wasn't because of the holiday, and there wasn't even a sign on the door. Ryleigh couldn't have been more of a dud about the whole thing. Zero empathy, zero effort, zero customer service. I explained we'd driven up, had no way of knowing they were closing early, and asked if there was any flexibility since we'd only have about 50 minutes. Could she discount admission? Waive one adult ticket since it was two adults and one toddler? Nope. Her solution? "You can go to the Windsor location." Seriously? So after already driving 20 minutes here from Fort Collins, your suggestion is to drive another 30+ minutes? That's not a solution, it's brushing customers off. I understand policies exist. What I don't understand is making the decision to close early, giving customers absolutely no warning, then acting as though it's somehow their problem. We could have turned around and left, but that would have crushed our three-year-old, who had been looking forward to this all day. So instead we paid full price for less than an hour because of a decision your business made, not ours. The lack of communication was bad enough. The complete lack of basic social skills, empathy, or even an attempt to make the situation right made it far worse. This came across as lazy, dismissive, and completely indifferent to the customer experience. Really upset and incredibly disappointed. Bad business call too, she turned away multiple people. We'll find a new place to frequent.

This is an amazing playground! I was shocked at how large it is and how much there is for kids to…read moredo! It's a bit difficult to walk in the ball pit area, but still a blast. There's comfortable seating for the adults with a great view where you can pretty much see your kid at all times - only exception is the back "busy wall," but it's not too bad! It is a great place to get the kiddos energy out, especially on bad weather days. They have a small snack/coffee bar which is nice as well.

A Parent's Dream Spot!…read more Mama Bear Play Café is an absolute gem! From the moment we walked in, we were greeted with warm smiles and a welcoming atmosphere. The play area is spotless, safe, and packed with creative activities that keep kids entertained for hours. The space is designed so thoughtfully--you can tell it was created by someone who truly understands kids and parents. The staff is friendly, attentive, and always willing to go the extra mile to make sure everyone feels at home. My kiddos leaves happy (and ready for a nap!) every time. If you're looking for a clean, fun, and relaxing place for kids to play while you recharge, Mama Bears Play Café is it. We're already planning our next visit!

I had a very upsetting experience at this playground that I feel needs to be shared. I arrived with…read morea valid local pass that I've used before without any issues, but this time, the owner immediately treated me with suspicion. She questioned the pass and asked to see my ID. I explained that I had recently moved to the area and that my ID was still from out of state, but she made me feel as if I were lying or trying to cheat the system. What hurt the most was seeing another person come in right after me with the exact same pass--yet they weren't asked to show any ID or questioned at all. As a Hispanic parent, I couldn't help but feel that I was being singled out and treated differently because of how I look. This wasn't just rude--it felt discriminatory. I came to enjoy time with my child and instead left feeling embarrassed, judged, and completely unwelcome. A place meant for children and families should be inclusive and respectful to everyone, and that was absolutely not my experience here.

Great place for kids to get some energy out. Free WiFi and lots of places for parents to sit. The…read moretwo guys working walked around often and made sure rules were followed. Don't forget some socks and water!

When my grandson and granddaughter went here, it was fun until a little kid was kicking a ball at…read moremy granddaughter. Luckily, my grandson stepped in and stopped the kid from kicking it, and there was no staff around to help. then the kids was hitting my grandson and laughing about it. then i told them to stop, witch i thought would stop it but then my grandson was still getting hit! then he started silently crying because he wanted them to stop but they wouldn't. and their was no staff even doing anything! and not even the parents would do anything about it. bad but we will still come. just get more staff to watch the kids and what they are doing.

This place is awesome. The lady is so kind and sweet. My two year old had a blast and my 7month old…read moreeven loved the animals. She has many playful goats, chickens, Rabbits, llamas, a donkey, and a horse! You can feed them and pet them and overall was a wonderful experience.

BEST kept secret of Loveland If you're looking for something to do with the kids that's nearby try…read morethis place out!

Great little spot for small kids to run around and explore! All the money goes to caring for the…read moreanimals so for me, it's money well spent!

Just had the Colorado State bowling tournament there and it was such a great place to bowl. I…read morereally enjoyed the staff and the lanes themselves were incredibly clean and accurate scoring. Thank you again for a wonderful tournament.

We don't bowl often but it sure is a blast when we do. This…read moreis a nice, clean bowling alley. Plenty of lanes and bowling balls. They offer different types of games, regular, glow in the dark , leagues. They offer bumpers for kids.... or really bad bowlers There is a bar that serves cocktails and beer. Plenty of snacks and food to order. Staff were nice and helpful. Great for a friends night out or family time. We'll definitely be back.

The coffee is great and rolled ice cream is a very interesting concept! It is from Thailand. The…read moreservice is friendly and love seeing the same staff each week. The ambiance of local artists items and support of diversity and Parent 2 Parent organization.

Delicious rolled ice cream. My family is so happy we won't have to travel Denver for this treat!…read moreThe space was very family friendly and felt safe and welcoming to diverse groups. As an Asian woman finding spaces like this in my community has become even more important to my family recently. Unfortunately I did not grab the best photos as we were too eager to eat our treats! They also offered a lot of options for those who need to be gluten free!

We loved our experiences with Ellie's little farm for our two year olds birthday. They were great…read morebefore the party with communication, during with support, and after with quick cleanup and support. It will be an experience we will remember forever May repeat next year !!