The food and the service here is excellent. Their Cold slaw is absolutely delicious their hot dogs…read morecheese burgers are scrumptious.

They are always busy. The employees are very attentive. Food is good. They make sure everything…read moreis correct. Food prices are more than fair The restaurant is very home style. No rushing from the owners and everything is delicious.

The customer service here is fantastic--the staff are incredibly nice and welcoming. Unfortunately,…read morethe food didn't quite live up to the service. The hot dog was overcooked to the point where I couldn't tell if it was grilled or deep-fried. I also tried the chili cheese fries, but the fries were completely soggy with no crunch left under the toppings. I truly wanted to love this place because of the great vibes, but the execution on the food fell short for me.

Certainly not fancy, but sometimes I need a chili-cheese-slaw-dog!…read more Nice folks, convenient location, and easy parking!

I am sure this place is nostalgic for a lot of people, and as a bit of a hot dog expert, I had to…read morefind out what everyone was talking about. I had occasion to be in Burlington at lunch one day recently, and decided I needed to stop in. Zack's definitely fits that "area establishment" vibe, and people were coming in and out quickly... now I see why. They get you moving fast! I share John C's thoughts: Within about 15 seconds, a gentleman asked what we wanted. We had barely gotten the menu out when he said, "We have hamburgers and hot dogs. Hot dogs come with chili, onions, and slaw." Unlike John C I opted for chili cheese fries, because I am a glutton for punishment, but otherwise, got the hot dogs the same way, but add cheese. Food was out in a flash, and like John, i kind of wish more care was put into it to up the quality. I don't need my stuff lightning fast. Anyhow, just to be honest, I didn't care for the overall flavor of anything in particular. The hot dog franks and bun were pretty average, no toasting or buttering, frank was barely warm. The chili was HEAVY on cumin and pretty much overpowered everything, including the cheese. Chili cheese fries were a bit better, you could kind of thin out the chili and bring more balance to the cheese sauce. I ate these with a fork. I think if I visited again, I would go the burger route and get these for my chili cheese fix. Overall, I am glad to try an area staple, but it just wasn't my thing. At a place like this, there is surely a regular fan base that likes it exactly how it is, and I would never want to change that. Do your thing for them, it just wasn't my thing!

It had been almost a year since i was last at this hot dog joint, one of my very favorites! Zack's…read morebegan in 1928, moved into this location in 1977. The grandson of the original owner sold the business in 2021, after of 80 years of ownership by the same family. Things have changes some, there is not the cozy feel of a family spot, none of the wait staffs that had been there for years remain, the replacement are mainly young and a bit distracted. The three main components that made the hot dog here great generally remain - great chili, soft buns, and Zack's made in house hot sauce. The dogs on this visit were very good, but I will get them to go in the future.

Rating this as a diner. I thoroughly enjoyed the food. I had breakfast and my only regret is that…read morethey didn't have grits as they are made fresh daily and it was 3pm. Crispy bacon and friendly service today. We did not have lunch but there was a good assortment on the menu. Burgers, quesadilla, BBQ and seasonally stew. Coming back soon.

This place is always a great choice . Delicious food and everyone who works is super nice &…read moreprovides amazing customer service. If you've never eaten there give them a try .

There's something about a classic grill that just feels like home. I stepped away from the chains…read moretoday to find a real meal, and this place delivered. Between the Carolina-style hot dog and the crispy fries, it was exactly what I was looking for. Topped it off with some of the best sweet tea in town. It's a cash-heavy spot (there's a $2 fee for cards), but for these prices and this kind of customer service, it's well worth the stop. Support local!

Met some friends and we grabbed lunch to go. We all ordered the BLT but various ways. It was one of…read morethe best BLTs I have had in a long time. Friendly folks behind the counter. Would definitely go again.

The food here is pretty decent and well priced. This is your typical burger and hotdog joint…read more There's also a full bar overall it was a good experience. The food came out quick and it was good for the price point if you're looking for something quick and easy, this is the place.

I travel all over the USA on a weekly basis and I'm always looking for the best hot dog spots. So…read morewhile driving thru that area on my way to raleigh, i see this little spot. I decide to stop in. The menu looked interesting esp that fried bologna sandwich but i was there to try out the dogs. At the window, im speaking to and elderly gentleman about NC State Athletics and was not in a rush to order at all. Just so happens, the rude guy working the window had a different thought in mind and literally said talk to me not to him if you're trying to order. So i turn my attention to the disrespectful guy, and start to place my order and he walks off and tells the young lady to finish taking my order. Just your rude customer service alone wins you a nice one star rating. You're in customer service he hospitable. Maybe you were having a bad day or something, but guess what being rude is never acceptable. And let me set the scene, the elderly gentleman and i are the only ones standing out there. And i was in no rush to order bc i was in the middle it a grown up conversation. Do better bud The hot dog Chili- 2/10 can do without. Def tastes like it's of of a hormel can Slaw- 1/10 Bun- 2/10 felt like i was at a hot dog eating contest soaking my bun in water Hot dog- 6/10 after i removed everything except ketchup and mustard. And added extra ketchup since there was hardly any on it (specifically asked for ketchup) Moving forward if i ever come by this spot, i would just get the dog with ketchup and mustard and light steaming of bun They def have the good ice pellets though. 2 stars for the ice and the dog with ketchup and mustard only

This place was great! A nice spot for a nice Smash burger or even a Hot dog! Good vibes and TVs…read moreeverywhere so you won't miss any action! Service was very attentive and friendly! The fries were nice and crispy and the burger was well seasoned. I got mine with onions and sup dog sauce and it was very tasty. The only thing I would say is that the burger wasn't that filling I definitely would want a double smash patty next time. It felt like I could eat 10 of the regular smash burgers. I would definitely go back and ask for a double patty burger next time! Also I do want to try the other menu items as well!

Sup Dogs was a big disappointment. We arrived on game day but early enough in the day that they…read morewere steady but not super busy. It was freezing today outside and we were seated by the door. Everything was fine until the hostess propped the door open. They left the door wide open and everyone in the front seating area was miserable. I asked if they could please close it and I was told no. They said the hostess stands by the door on game days. So they really don't care if their customers are comfortable or not. That says a lot. They certainly could've made adjustments given the cold and windy day. But our waitress was kind enough to move us when a table opened up in the back. That was a big relief and much more comfortable. Now to their food. The bacon cheese fries were great but didn't have bacon so we had to get them to bring back to sprinkle on top. The ranch was excellent and we all liked the app. My youngest got a grilled cheese which he enjoyed. My oldest got a burger which he said was okay, but nothing special. But the real disappointment comes in with the hot dogs. My first dog was cold, like unappetizingly cold. The waitress was very nice and took care of it immediately. However, the second dog came out almost immediately. If you like a boiled hot dog that's reheated in a microwave, you'll like their hot dogs. But I want a quality grilled hot dog. We'll stick to our ol' faithful CH burger joint from here on out. And I hope next time your customers are extremely uncomfortable on a freezing day sitting right next to the open door, you exercise some courtesy and close the door next time.

9.5 years later, I returned to the Roast Grill!…read more Nothing much has changed, and nothing really needs to. A little more Hurricanes gear, which I didn't need, but what can you do. 3 dogs and a coke for $14. Prices may not be the same, but such is life. I ordered all three dogs with mustard, onions, and slaw, and one also had the chili. I have to admit a few splashes of Texas Pete hot sauce took them over the top. The dogs themselves are great quality, none of the mystery meats that some of these other Carolina dogs have. And I'm glad they didn't load the chili on. Maybe this is not legal to say in the south, but I'm just not a fan of a chili dog with so much chili that the whole thing falls apart. The toppings should complement the dog, not overwhelm it. OK, I digress... The service was tremendous. I chatted with the owners about various topics for a good half hour and they were incredibly hospitable. They even gave me a couple of Tootsie rolls. Even though I can't do chocolate, I was glad to take them as a token of hospitality.

I visited the Roast Grill in January after years of looking down on the building from my former…read moreGannett Fleming office at One Glenwood and wondering what was inside this little Raleigh institution. The Roast Grill feels less like a restaurant and more like a preserved piece of mid-20th-century Americana hidden in plain sight along West Street. The narrow counter, wood-paneled walls, neon beer signs, Coca-Cola memorabilia, handwritten notices, old photographs, Hurricanes tributes, and decades of accumulated objects create an atmosphere that simply cannot be manufactured today. The place reminded me a little of Chicago's famous Billy Goat Tavern--especially the feeling of discovering something authentic tucked beneath an increasingly overbuilt urban streetscape. I ordered two hot dogs all the way with mustard, onions, chili, and slaw--absolutely NO ketchup, of course--along with a Coke in a glass bottle. The chili is legendary and reportedly takes up to three days to prepare. Whether that is folklore or fact, it certainly gives the hot dogs a flavor unlike almost anywhere else in Raleigh. One of my favorite details was the mounted goat wearing a red hat beneath the neon beer signs. It somehow fits perfectly within the visual layering and quirky personality of the interior. Even the traditions remain intact. At the end of the meal, every customer receives a Tootsie Roll. Places like the Roast Grill are becoming increasingly rare. It is not just a hot dog stand--it is a living piece of Raleigh history. If interested, you can view my post in "The Architecture of..." Facebook Group here: https://www.facebook.com/share/p/18Tu51FPtB/

WiFi? You're kidding. Latte? Not. Happening. This is as country as you're going to get!…read more North of the line that brings you into Person County from Durham County, this breeze block building has probably been here since the 1930s. They only signs of modernity are the upgraded lights at the tables and a credit card machine that does tap-to-pay. Breakfast is all the usual classics. Eggs (fried or scrambled), ham, bacon, sausage, French toast, pancakes, grits, hash browns, biscuits. It's not speedy and it's not fancy but it is delicious "country" cooking. This is the opposite of healthy. My hash brown was crunchy and oily. The ham was salty but great texture and delicious. I'm pretty sure I've just reduced my life expectancy by a week.

The older women (who appears to be the owner) is extremely rude! I don't know how she keeps a…read morebusiness.

I was traveling to Norfolk, Virginia from Charlotte and randomly pulled off an exit to grab some…read moregas, checked Yelp for a good local burger and ended up finding something even better which was a good local hotdog! First, Jim is definitely a local joint. Very small restaurant with maybe four or five tables. Service was pretty prompt and they seem to have a really good relationship with the locals as several people in the restaurant seem to be pretty familiar with the people behind the counter. Definitely a good sign in my book. Locals don't usually frequent a spot just for the conversation. I am immediately headed over to Jim's to try it out. And I wasn't disappointed. I ended up ordering the Mexican hotdog and the cheeseburger. The Mexican hotdog was wrapped in bacon with relish, jalapeño, and a couple of other nontraditional items that you would not find a Sonoran style dog. The dog was also a bit on the small side, but it hit the spot. The cheeseburger basket was less than $10 overall so don't expect a huge portioned burger. However, the burger was good, and the fries were hot and plentiful. My favorite thing was the frozen lemonade. A bit on the sweet side, but definitely hit the spot on a 90° day driving in a Bronco with the top down. If I lived in the area, this would probably be one of my favorite junk food spots.

How hard is it to get a freaking refill on my drink?! I haven't taken a bite off of my meal in 15…read moreminutes because my mouth is dry!!!!!