I've been a patient of Dr. Liberto for close to ten years and always appreciated the excellent hygienists in her office. Until recently, my experiences were positive. However, my latest treatment--a crown replacement after my previous crown broke apart--was far more complicated and stressful than expected. The process involved multiple visits: First visit for diagnosis and recommendation to get a crown. Second visit (10 days later) for the procedure and temporary crown. Third visit (2 weeks later) for the permanent crown, which didn't fit properly. Measurements were redone and a new crown was ordered. Fourth visit (7 days later) for the permanent crown fitting, where I was asked to pay $60 more than the original quote. Fifth visit after I experienced significant gum swelling and discomfort around the crowned tooth and nearby teeth. The swelling happened during Thanksgiving while I was on vacation, with the office closed. I had to wait until the Tuesday after Thanksgiving to be seen. In the meantime, I was in pain and ended up visiting another dentist who saw me out of pity, because I didn't have an appointment. He couldn't treat me fully, because of no appointment, but he took my x-ray, gave me antibiotics and shared his opinion, mentioning concerns like "microleakage" and "buckled tooth," which raised questions about the crown fit. When I finally saw Dr. Liberto, I was told the crown was fine and the issue might be a root canal infection or food impaction, and was advised to get a deep cleaning of the teeth with the infected gums, for which her office quoted ~$200. While the office did reorder the crown, the number of visits, the timing of complications, the holiday disruption, and the added cost made this experience stressful and inconvenient. I can't say for certain what caused the inflammation, but the fact that it started right after the crown fitting--and another dentist raised concerns--makes me question the process. Overall, this was far more time-consuming and costly than expected. read more

The office is clean and the front staff and dentist assistants are very kind, polite and friendly. I'm new to the area so I found this dentist upon a recommendation. I have been to see Dr. Liberto on two separate visits to fill cavities. Both experiences were the worst experiences I have ever had with a dentist in my entire life. I have relocated several times and have had the best dental experiences across the U.S. minus Dr. Liberto. I will break it down for you: 1) Poor bed side manner (I don't appreciate being told I am too nervous and that's why I feel her drilling into my cavity. I have had several cavity filled with zero problems before coming here. I also don't appreciate hearing the dentist speak of other patients in a negative manner). 2) Condescending 3) Lack of compassion in her care for myself as a patient (Continuing to drill into my cavity while still experiencing pain/the max amount of carbo had not been given). 4) Lack of sympathy (I was never completely numb/instead I was told I had anxiety). 5) Impatient (she was rushed and it was apparent, there was no time to complete the 2nd cavity she was drilling on leaving me with part of my tooth looking like it was standing on a stilt. As a registered nurse with a masters degree, I know what acceptable care is, this dentist doesn't cut it! The care I received was appalling & absolutely unacceptable. I forgot to mention I developed an infection from my first visit, this was the first for me. I can't imagine how other patients have been treated. I was able to find another dentist who fixed my half drilled on tooth that she left with ZERO PAIN. I will never recommend this dentist to anyone. read more

Lillian R Liberto DDS - General Dentistry Near Me - San Diego, California

Dr. Lillian Liberto has been my dentist for many years. In that time, she has helped me with a number of issues - including fillings, replacement crowns and new crowns. She is conservative in her estimation of work that needs to be done; if a tooth is in a borderline condition -she will recommend holding off treatment until it is really needed and monitor your tooth over time. I have never been oversold on fancy treatments that I don't need. I really appreciate her straightforward no-nonsense approach and trust that she recommends the care that is needed for my dental health. The staff is wonderful and create a warm and friendly atmosphere. I always feel I am in good capable hands for my six-month cleanings. I highly recommend Dr. Liberto's practice for quality care. read more

Dr. L and Staff will -- Up Sell-- Up Sell-- Up Sell and Very Aggressive I questioned her for Other Options... but Shes about Fees -- Not solutions. ;(((( read more

I found this place through Yelp surprisingly. I haven't had a dentist since leaving hawaii and decided it was time. I love my dentist back home and have a degree in dental assisting so I tend to be a little picky. But they had great reviews and are about a half mile from my house, so I decided, why not give them a try. Right off the bat, the Covid procedures are great. They definitely make me feel like they're taking things very seriously and I felt safe being there. My overall impression of this office is AMAZING. From the greeting on the phone, to the text message updates, to the service, up until leaving the office, i had a GREAT experience. I have now been there for 3 appointments, all have which exceeded my expectations. DR. LIBERTO is great and the entire front office to my hygienist are all so freaking nice! So glad I found my dentist in one try. read more

The worse dentist I have ever been too. They will separate your cleaning section to couple times even it's only for regular cleaning. I've been to dentist regularly and I never experienced this. Feel like it just for Insurance scam. The hygienist are all nice but sometimes they saying unnecessary stuffs. Stay away and safe your time. read more

Pilar and Rachel and the front desk staff make this place a nice place to go. They are warm and friendly and put you at ease. I go here because of them and also the proximity to my work. Pilar has given me such great recommendations to help with my dental health. read more

Most amazing dental office I have seen. I am a doctor and I do go to dr Lillian Liberto office for a long time. As a physician, I can tell you that they are more thoughtful about this corona pandemic than my own hospital! Such an amazing group of people. Pilar my hey genie person is just amazing! read more

The dentists here don't know what they are doing. Talked to a dentist about getting braces, they said I can't do it without getting my wisdom teeth taken out. I think that's about 5,000 dollars. talked to Dr. Liberto herself, she agreed my teeth would fall out if I got braces without spending 5k to get my wisdom teeth out, I don't know what kind of scheme this is or if their just plain stupid, but I went to another dentist for a second opinion. got beautiful dental work done and teeth have not fallen out years later. do not recommend, they will stall your treatment. read more

I've never been treated in such an inhuman way. Honestly I felt like I've been kicked in the nuts the way they treat me. They act like they have the power to act like people were worse than dogs. Come here if you want to pay over priced malpractice. I don't believe anyone who treats people the way they did can actually provide good service read more

I've been coming to this dentist office since I was five years old and have always had a great experiences. Friendly staff, clean facility and easy parking. Highly recommend Rachel but I'm sure all of their dentists are great :) read more

I love this dentist which is a crazy thing for me to say as when I moved here I was terrified of dentists! From the friendly receptionists; Riley and Courtnee {who take great care of my two little girls while I'm having work done} to my Dentist, DN and Hygienist - Dr Liberto, Tran and Rachel I am instantly put at ease through their empathy and professionalism. I will never move dentist again. I even got Invisalign and feel so much happier with my smile. Trust me if you were on the fence you need to give them a try read more

Both my husband and I have been going here since 2013. The place is very clean and there is plenty of parking in the area. The staff is very friendly and we haven't had any issues with billing/insurance. I have never had to wait more than 5 minutes for my appts. I usually see Rita for my cleanings and Dr. Liberto for my check-ups. My husband usually sees Pilar for his cleanings and Dr. Cassat for his check-ups. All have been excellent in our opinion. It's so refreshing to go to a place where the staff remembers you. We haven't had any issue with any unnecessary work being suggested. In fact, I usually don't have any problems with cavities, so they've moved my x-rays to every 2 years rather than annually. They've recommended some optional work (sealants, fluoride), but were clear that it wouldn't be covered by our insurance and didn't push it when refused. Dr. Liberto also took my husband in for a "quick fix" on short notice when he chipped his front teeth. Overall, highly recommend! read more

The staff at this place are friendly, kind, helpful and knowledgeable. They have found the balance between telling you what needs to happen and not making you feel totally guilty if you don't use a H2O pick and floss daily. Pilar is totally awesome! Staff in sum are friendly, knowledgeable and professional. I love this place and feel so fortunate to have healthy teeth thanks to these awesome people, and of course a bit of diligence on my own. 6 months ago I walked into this office and I got a big lecture. I hadn't been to the dentist for... a VERY VERY long time... (10 years-yikes) I thought my Sonicare routine was sufficient. But, it surely was not. The following months consisted of numerous deep cleanings, wisdom teeth extractions and several other cleanings. I surely learned my lesson and thanks to namely Pilar I won't ever neglect my teeth again- principally out of fear. And I actually feel so much healthier in general after getting my teeth and gums in excellent condition. They accept insurance and have great prices for the services you receive. Highly recommended place! Thank you to everyone in this office for helping me regain healthy teeth and gums. read more

Dr. Cassat is wonderful. He makes you feel at ease. I feel very comfortable with him. I had a little trouble biting down and he fixed it. He also has a sense on humor. I just love him. Also love Rita the gal that cleaned my teeth. She is sweet. She will pay attention to your concerns. She is also gentle and cleans your teeth to be beautiful. I will only go to her and Dr. Cassat. Thanks Rita and Dr. Cassat for making my dental visits easy. From Kathy who likes to camp with her dog and Mark! Also Mark gets his teeth cleaned by Rita. read more

So glad i found this office! I came here after a very bad experience with another dentist Dr. Cassat and his staff are the nicest people i have ever had at a dentist office! They were able to get me in on a super short notice rush, had my initial appointment for x-rays at 8am, then was able to come back for a cleaning later that afternoon! To make it even better, i was able to get my fillings done the very next day! Super convenient considering everything was booked same day! Dr. Cassat was very informative about what was going to be done, the tools he was using, why he was doing this/that, etc. He was quick to numb me as soon as i was in the chair, and double checked multiple times that i felt numb enough before starting any work. I DIDN'T FEEL A THING THE ENTIRE PROCEDURE! He was VERY gentle with my tooth and I am very happy! Thank you for the amazing experience Team! i appreciate everything you did for me :) read more

I went in for an initial new patient appointment and a cleaning after! From the moment I walked in the door, everyone made me feel welcome and comfortable. The hygienist that cleaned my teeth, Rachel, was absolutely amazing! Very gentle, thorough, and explained everything to me. Dr. Liberto and her assistant Tran were awesome as well. They gave me a ton of information and answered all my questions. They gave me all my treatment options along with recommendations. I didn't catch the name of the lady up front who helped me at the end, but she was great as well, and she went through and explained my treatment plan and insurance and price with me. Dentist offices like this one restore my faith and make me want to come in and feel comfortable going to the dentist! I can't thank them enough! read more

I would give them 5 stars but they don't take very many insurances. I've been going here for over 25 years and I've never had a cavity in my life. What else can I say? read more

I cannot compliment this doctor more... And the office administration is top-notch. They will work with your financial situation. And you don't need to schedule weeks in advance. This dentist is a diagnostician, and overprotective. The technicians are of high caliber. Thanks for seeing me through each emergency. read more

Dr Liberto is so patient and kind. She is perfect with a teen who is terrified of injections and dental work. Her office staff is warm and welcoming. They remember you and work hard to fit your schedule. Their pricing is better than anywhere I have ever been yet they have a beautiful office and massage chairs in the hygienist rooms. The office is so clean with easy parking. I actually love coming here to get my teeth cleaned and I completely trust Dr Liberto. An added perk is they text you an hour before your appt to remind you if you have to take an antibiotic before dental work. Awesome all around read more

I had a lot of work done with Dr liberto and wouldn't change dentists for anything. Rita does fantastic cleanings and does not make you feel like she is going to murder your gums! Lol this place is definitely worth a visit if you need a dentist. read more

I was referred to this office a few years ago by a coworker and am incredibly thankful that I decided to give them a try. I really dislike having my teeth cleaned, but the hygienist I normally see (Danice) makes the whole process less stressful for me. I especially like that she allows you to control the suction instrument yourself. This makes a huge difference to me. I also really like her because she talks the whole time (the weather, her family, etc.) and I've found that it helps to distract me from what's actually happening in my mouth. She is also very kind and encouraging. I don't know Dr. Cassat very well, but he seems very professional, focused and friendly. You can also tell that he knows exactly what he is doing and I've been very pleased with the results of his work. For my last visit, Janice was Dr. Cassat's assistant and she was truly wonderful. She helped calm me down more than she realized once the needles started to come out. Finally, the office staff has also been very nice. They are professional, efficient and just overall very pleasant (even after I completely spaced it and missed an appointment one time). I highly recommend this dental practice if you are looking for a new dentist. read more

Staff is very professional and friendly. Lobby is comfortable even for my little ones. Scheduling is easy and accommodating. Dr. Liberto and her staff are amazingly efficient, gentle, thorough. You will get a really personal service here. I've officially found our new Family Dentist. read more

I used to hate going to the dental office until my friend introduced me to Dr. Lumberto's office. The 2 girls in the front are super friendly. Pilar is my dental hygienist and she is AWESOME!! She's very friendly, great at what she does & I highly recommend her. Everyone has been really nice in there. Dr. Liberto is super nice and my son had some work done with another lady that was really nice as well. Great overall office & highly recommended. read more

I've lived in Tierrasanta since 1998. I discovered Pilar at this dentist office about 5 years ago. She's one of the dental hygenists here and she's a super star. She loves what she does and she loves her patients. It goes without saying that someone who loves what they do and take pride in it makes a huge difference in the experience and the end results. Pilar is quite busy, so it might be difficult to get an appt with her. But this office is very well run so I'm sure that any of the staff and employees would do an excellent job. If you're in the market for a dentist, I would definitely recommend this office. read more

Just wanted to add to my disappointment that I requested the dentist Dr. Liberto to call me to discuss my dissatisfaction with her front office staff and she did not bother to return my call. read more

This dentist office is great. it is located in a convenient location, and has the latest technology. Dentists are very thorough in checking for any teeth issues, and what makes the office great are the dental hygenists also. One of the hygenists (first name initial Pl) is very good in cleaning the teeth, and has a friendly personality. I would recommend this office to friends and family. read more

This dentist's office is wonderful. Rita and Pilar really know how to make my small kids feel comfortable. So much so that they don't even care if I'm in the room anymore while they are getting their teeth cleaned or getting sealants. And I'm completely comfortable not being there watching because I've seen how patient and what a wonderful way they have with kids. Rita and Pilar explain everything they are doing and my kids actually listen and come home trying to brush the right way and worry if they haven't flossed! It's pretty hilarious and fantastic. I've heard so many stories of kids having so much anxiety about going to the dentist, but my kids love this place. The front office is great too. While one is getting their teeth looked at, the front office is really nice to the other ones who are looking at all the books or playing with the toys or mechanical toothbrushes or trying to break into the secret prize bin. Great place. Great hygienists. read more

I returned to Dr Cassat's office after being away for years, when my insurance changed. Super friendly staff and Dr. Cassat did an excellent job on a few filling replacements, as well as a thorough exam, and only suggested necessary work. The dental hygienist was excellent and provided info on how to keep my teeth healthy.. read more

I had a deep cleaning with Pilar yesterday. I deserve the lecture about dental hygiene since I'm definitely not perfect in that department. She spared me the lecture and just gave me sensible suggestions for dental care. I mentioned the "deep cleaning" which normally comes naturally with lots of pain, especially the next day or two....I seriously did not have any pain during the appointment and it's the next day...no pain at all. Pilar was nice to talk to and the 2 hours went by surprisingly quickly. She did a great job and I'm very pleased. I have already recommended the dental office and Pilar to a few people (even though I know she is booked solid until September). I hope other people can experience the same level of care I received. read more

I've been going to Dr. Cassat and Dr. Liberto's office for over 15 years now, I've never felt as confident about their practice as I do now. I've seen both dentists which are wonderful in their own way and keep me at ease when my nerves set in. The changes they made to the front office staff is wonderful. The two girls up front Rylie & Nichole are so friendly and welcoming. They always make me feel comfortable and my nerves go out the window laughing with them. They are very professional and are very knowledgeable about insurance's which is great because I know little to nothing, so it's very helpful. Rita cleans my teeth and we have been working together diligently in keeping my dental hygiene needs under control and at a healthy level. She is so funny and puts my dental anxiety at ease. If you are looking for a comfortable, conservative, and happy environment this is your place! Thanks Dr. Cassat and Dr. Liberto! read more

If you can make it past The rude and condescending Receptionists staff And billing clerk Wendy, you will do ok. Dr Cassat is a great dentist and the Dental hygienists do a great job. I went in this morning for My annual cleaning and X-rays . I am suppose to get two free cleanings a year and was under the Impression my visit today would be free. I get my teeth cleaned 4 times a year and am used to paying for two of them. I was very Condescendingly told that I always pay for my cleanings. I replied no I do not. I was then told in a snarky tone that I needed an upgraded cleaning and there has always been a co pay. Clearly the customer is not always right at this dentists office. Needless to say it was confrontational at best. While walked back for my appointments I was asked how I was doing I replied I was doing well until I had to deal with that bitch. I do not do well with condescending people when I am spending my money. Within moments I was then greeted by Angela I assume the office manager Who is clearly more concerned with the front office clerk then why I was frustrated . Her concern was the comment more than my frustration. I was so irritated that I opted to pay for a missed appointment than to be there any longer. I guess they didn't need the thousands of dollars my business would've brought them this year as I need to have a bridge done and other work. I checked with my insurance company when I got back to my office And I do in fact Get two free cleanings a year And I informed them that I only did x-rays And not exam So they don't try to overbill me for that too read more