I went for the first time with my friend who is the stylist at the salon, her name is Noelia. I'm…read moreashamed to say that I had just gotten my hair butchered by another hairstylist and I was coming here to rectify the damage. With that being said, Noelia had a challenge not only did my highlights not look like what I wanted, but I also had like three different colors in my hair. She did a color correction, she matched my extensions to my hair, and words cannot express the outcome. I am obsessed with my hair!!!

First time at this salon. Lindsey Hiatt did a great job bringing my blonde up to the root and…read moreblending well throughout. She made sure it got to a bright blonde (not yellow) I LOVE IT!!

I have loved Scarlet since I first went to her when she was at Tease in July 2014. she was the 1st…read morestylist I saw in Knoxville, and the only one I will ever see! Little back story - I moved from DC to Knoxville, and I really had a time of finding a good hair stylist who was intuitive (b/c I have no idea what I am doing with my hair), asks the right questions (esp how much maintenance I'm willing to do), takes the time to explain to me how to make my blow out or styling last (again - no idea what I'm doing), and is engaging and personable. Scarlet checks every one of those boxes!! She is skilled with those scissors, with that razor-edging thingy, and with any range of color you want in your hair! She's cut me short, gave me bangs, transformed me into a redhead, transformed me back to my natural color with a range of low lights, and -- as of today! -- added some really great rainbow colors!! I have never trusted a stylist so emphatically to do anything or take any of their suggestions, because I know it always comes out great! If you haven't found 'The One' who makes you feel like a million bucks every time you leave the salon chair, or every time you catch a glimpse of yourself in the mirror, then you need to make an appointment with Scarlet. Life is too short for bad hair.

I love this salon and it's atmosphere. I see Lillith Vaughn for my hair. It's brilliant vivid…read morecolors and is very healthy. I also bring my 13 year old daughter here too. My girl loves to have her hair done. And she's autistic. Lillith is so patient with her and everyone here is very welcoming to us even when my daughter is being too loud or enthusiastic. I see Lillith 2xs a week for my hair upkeep and it is worth every penny. Lillith knows how to do amazing color work. And my hair has never been healthier. This salon is open and judgement free. LGBT welcome and affirming.

I've know Danielle for many years and she does hair BEAUTIFULLY. You're in great hands with her…read more Check the photos out and let her work speak for itself. :-)

I've been a client of Danielle for years, and have never left an appointment unhappy. She is…read moreconsistent, professional, extremely knowledgeable and just overall excellent at what she does! She also offers cutting edge treatments/services, including the Hstraighten treatment, that I recently received. It was nothing short of amazing! All of my crazy, frizzy, unmanageable baby hairs are now completely smooth, even after a hot shower! This treatment is nothing short of life-changing for me, and will dramatically reduce the time I need to spend styling my hair. I plan on regularly adding this treatment to my service. Worth its weight in gold!

I'm late doing this review cause last summer 2025 after the 3rd appt with Jason, I had to deal with…read moreprostate cancer reoccurrence which I just recently finished, and thought I'd post my review. I chose Jason to help me with getting a new unit cause I thought he was good at doing this. I met Jason the previous summer 2024 for a haircut while I was in town visiting friends. Later after a bad experience with a hairstylist in SC and GA, I reached out to Jason early 2025 about my situation, and he said these bad experiences happen in the industry where the hair stylist takes advantage of their customers, but ASSURED me I wouldn't have that problem with him. That he'd been cutting hair for 30 plus years. So I saw Jason about a new unit on 04-16-25. It was a 1000 mile RT drive from me. From what I gathered in my conversations with Jason, he's mostly a hairdresser, wigmaster with theatrical work, but occasionally helps customers to order units at a discount, and cuts them in for the customer, supposingly for a savings. During the initial consult with Jason on 04-16-25 (costing me $70) he helped me order the unit from the manufacturer which cost me $360 for the unit. When I received the unit, I went back to Jason 07-17-25 for the cut in. He said normally a cut in takes 2-3 hrs, but he spent over 11 hrs doing my cut in over 2 days. When it was all said and done, JASON CUT THE UNIT TOO SHORT IN THE BACK, thus it couldn't be used. Needless to say I was very disappointed that he screwed up my unit....and also being that I drove 1,000 miles RT for the appt. At the end of the 07-17-25 appt, Jason ordered another unit because of his mistake and he paid for the new unit. I told him I'd be back in Knoxville 09-17-25 and needed the new unit by then. I soon found out from the manufacturer that the order would need a rush payment of $49 (which I had to pay) so it would be there in time...didn't think that should be my expense. I drove to Knoxville for the appt on 09-17-25, and Jason spend around 12 plus hrs cutting in the 2nd new unit over a 2 day period. When he finally finished with my cut in 09-19-25, it was around 6:45pm we were the last people in the building. His shop had poor lighting and I really couldn't tell how it looked. So I paid him the $100 for the cut in and told him I'd look at it when I got home where I had plenty of light. That's when I realized the color of the unit DIDN'T MATCH MY HAIR, and there was a grey line where the unit met my hair. I couldn't believe Jason screwed up my unit ONCE again. I sent him several texts about my unit not being right and he never responded. I contested the $100 charge with Chase Visa and after a month they reversed the charge. But I was still out of pocket $479, $70 for initial consult, $360 my cost for the initial unit and the $49 rush fee. All I can say is BE VERY CAUTIOUS about having Jason cut in a new unit for you. I noticed that the service I received, a cut in on a mens hairpiece isn't listed on their services they do. Perhaps the reason I had the issue with my hair piece cut in. It may work out just fine for you, who knows. Apparently he doesn't do many of these cut ins, hence the 10 plus hours to do a normal 2 1/2 hr cut in.

I have been to both Susan and Jason and could not recommend them more. Whether it is a cut, color…read moreor a special service, you won't find better hair artisans anywhere. They take the time to talk to you, understand what makes your hair unique, and what needs to be done to make it work best for you. They are lovely, genuine people who truly care about their customers and I highly recommend them for any (and all) of your hair care needs!

Ashlee does awesome work. Always impressed with how my hair looks following appointment. Very…read moreprofessional and kind.

Ashlee is a great person and stylist. She provides excellent customer service and values your time…read more I have been a client of Ashlee's for two years. I love going to the salon to get my hair braided by Ashlee. The salon is clean and inviting. The other stylists are also friendly and professional.

Lauren is the most detailed tech for nails. She keeps my toes comfortable and sassy all year long…read more Color in the summer and sport pedis in the winter! New salon space is gorgeous and I can't wait for it to be running. Highly recommend!

Been visiting Stacey since I was a little kid growing up in Texas. She is constantly learning new…read moretechniques, which just proves how dedicated she is. She's helped me through prom with both hair and makeup, she's helped me donate my extra long locks to help make wigs for those in need, she even helps women who are losing their hair weave in new hair that looks completely natural and beautiful. She has an eye for making you feel special like no one I have ever met. The price is solid but really worth it, as my hair has looked good and lasted almost 4 months before I needed to go back. Truly amazing work and a wonderful location.

My stylist forgot to reach out to me and I had to contact a different stylist to reach out to her…read moreweeks later. She was an hour late and didn't even give me the haircut I came in for. Here are my inspiration photos and then what she did to my hair. It was $275 before tip (and I still tipped 20%, because I'm a decent person). I think it's safe to say I didn't get what I came for at all. She was super excited to do my hair, so I assumed she would do it well. This was my first time in 6 years getting my hair professionally done instead of just doing it myself. I will continue to do my hair myself, as it's clear I cannot trust others to do it for me.

I booked an appointment at Salon Haven specifically with a stylist named Christina after a trusted…read morerecommendation. When I called, I was told she wasn't available Saturday but had an opening Friday at 10:30, which I booked and received a confirmation text for with Christina. When we arrived, no one introduced the stylist or mentioned any change. My daughter was taken back, and we went through the entire appointment under the impression she was with Christina. The haircut itself was not what was requested. My daughter brought reference photos, but the bangs were cut far too short and uneven, and the layering was incorrect. It was only after we left that I realized the stylist was not Christina at all. The business card we were handed when leaving said "Bailey," who isn't even listed on their website. The lack of transparency is unacceptable. If a client books with a specific stylist, they should be clearly informed of any changes beforehand. We would not have booked this appointment otherwise. To make matters worse, I reached out to the salon via email weeks ago to resolve this and never received any response. No acknowledgment, no follow-up, nothing. This appointment was for my daughter's birthday, which makes the experience even more disappointing. Based on both the service and the complete lack of accountability afterward, I would never recommend this salon.

Horrible customer service. They will make no effort to help you. They are w generally unorganized…read morebecause they claim "they are a large company". They need to train their staff or hire the right staff to be front line.

Faun is not your average Knoxville hair colorist. She is an innovator in a city where hair has not…read morereally progressed all that much, yet she has stepped out the cookie cutter highlight factory. She is an artist, chemist and soulful individualist. She has an approach to hair color that I haven't scene anywhere else in Knoxville. She's not afraid to show her clients the more progressive techniques in highlighting the same old blonde strands. Using products that don't damage your hair, preserving color and spending time explaining the the process, she is a breath of fresh air. Don't be put off by her spending time listening to what you want, using latest techniques and products and then making sure you are ultimately satisfied with her work! You can see her beautiful examples on Instagram.