Note that what I want to say has nothing on the business itself. The owner, Jessica, is more than…read moreaccommodating and understanding and almost all of the stylists working in her salon are incredible. I went to the salon looking to do a balayage. I was told by hairstylist Jennifer in confidence that what I wanted can be easily done. 5 hours later and my hair was fried (had to cut more than two inches) and it had turned green/blue. And looked so disgusting that I had to keep my hair up or braided to not draw attention. The entire appointment Jennifer was rude and making excuses for the AWFUL things she was doing to my hair. She got to the point of cutting random chunks of my hair. I was naive and thought it was my fault based on the fact I had never lightened my hair before. She was blaming the way my hair was colored (wasn't colored), the way my hair was cut, and any other excuse she could pull. I later found out that this woman specializes in MENS HAIRCUTS. and had never mentioned to me once about how uncomfortable she was or unconfident that she could do a good job. She kept me under the dryer for almost 40 minutes with bleach and foil in my hair. And toward the end of the appointment admitted defeat by saying "I don't care what clients think of their hair, as long as I like it I know I did a good job." It's safe to say I got a refund from the owner who again, was incredibly nice. I'm just baffled that this other professional did not mention her uncertainty once and royally messed up my completely healthy hair. I was able to fix it at Beautiful People salon in Cromwell (see my review on their page to see final results). I will never be asking for Jennifer again, and am so disappointed with how unprofessional the entire experience was.

This place REALLY damaged my hair. Kelly Marie who's an absolute sweetheart was my 1 time…read morehairdresser. I have black hair & wanted a dark, plum almost eggplant color. She must have used a very strong developer (or something) because what I walked out with was ORANGE, BRASSY hair. Not to mention that my hair STARTED SMOKING when Kelly Marie had it in the foils. I alerted her, she made a face like, "Oh no," unfolded the foil, took a look & just closed it back up & left it on for another 15 or so minutes...what in the world?! End result, the entire top of my head lost about 8 inches and then they had the nerve to charge me $200+ for it! I was realistic in my color choice & was still staying in the "dark" color family so why did I walk out with orange, brassy hair? When I say orange...I mean literally orange. I was too nice since I saw Kellys eyes get watery when I told her it wasn't what I wanted and I didn't notice the fall out until I got home. The next day, I went back and had Sammy Jo try to fix it. She applied a nice color that quickly washed off after my 1st wash. All I was left with was dried, orange, shreds of long and short brillo-like hair. Only if you don't like your hair, then you can give them a try. Maybe they'll do a nice job with cuts but I woudn't trust them with color or anything that involves chemicals.

I have found my new hair stylist, Catherine. When I made my appointment I deliberately told her I…read moreneeded someone who would take my age into consideration when providing a new haircut for an elderly person. Lo and Behold....I was lucky enough to actually have Catherine to provide me a a great look and easy care solutions with my new look! I'm so happy and pleased with the result, I plan on using her salon for as long as it is available to me. Great experience!!!! 5***** !! Having been in this business for a short time myself, I know that there are times when no matter what you do, the client may never be happy with the results. This was an absolute joyous occasion for me having been house bound for more than two [2] years since my husband died. I look good and I feel great. Thank you Catherine....Job well done!

My husband treated me to a day of beauty-he chose the perfect place. At 50 I was feeling old and…read morefrumpy but when I left I was very happy! Jo and Faith were very friendly and personable. Jo-the nails came out beautiful, love the Red and Faith you made me feel beautiful with the color and cut. I will be back and hope these two ladies will be there in the future to again make me feel special. Amy Christensen

I found Pearl Nails and Spa about 6-8 years ago and thought that this is the best "oyster" ever! I…read moremet the owner Christine and it feels like she is family. Christine, Victoria have been the staples from the beginning. Christine's sister-in-law supports in a major way and the other techs, Joselyn and everyone are the absolute BEST! I schedule a nail appointment every two weeks and have been quoted the same price inclusive of my eyebrow treatment. If Christine is unavailable, she will reach out and if you want to another tech to service you, she offers that. I have had treatment from "Tweety" and Victoria and my nails ALWAYS come out AMAZING!! I bring my "bonus daughters" with me and they love it too! Christine treats her customers like family and is very professional with everyone. She, the Pearl Nail Staff and the establishment are a true "gem" in Middletown. Courtney

Not even 4 days after I had them painted, the polish is already coming off my finger nails. You can…read moresee in the picture where it's gone. Plus the polish is yellowing. My toe nails I had painted and they are already showing signs of the polish getting ready to peel off. Also I was charged $5 for regular nail polish, not gel or dip or anything fancy. I guess that's new, I find it very cheap on their part. This place used to be solid but is slipping. For the price overall not bad. I will go back one more time and if I have issues, I am finished.

I've been coming here for about 5 years now and I see Bre. I'm always referring my friends to her…read more She's amazing and the staff at the salon is all friendly. It's like a family and everyone knows everyone kind of vibes. I always leave their feeling brand new and happy. Thanks Bre for always making me feel pretty

Both of my sons and I all get our haircut at EG Salon. Molly cuts are hair but the entire staff is…read moreknowledgeable, kind, & outgoing. We have always had exceptional service.

I love this salon! My stylist kristen did such an amazing job with my hair. She was so nice. All…read morethe other stylists were also so nice and friendly to me even though I wasn't even their client. It made me feel like I was at home. I will definitely be back to this gem of a salon. I finally found my salon home after salon hoping for the last three years

I booked a haircut with Ive brought a picture in.Isaid I would leave the picture out so she could…read morerefer to it while she was cutting she never looked at it.The style had long tails on the sides she cut them short even though they were perfect length just needed to be cleaned up.I asked to have a spike put in she didn't know how to do that so just kept cutting an area shorter and pretended that anything was different.My hair is flat and round on top she used an electric razor to trim some of the sides instead of scissors.This is one of the worst haircuts I have ever had I went home and tried to cut some parts myself there is no fixing this.She is very nice but has no idea how to cut short hair styles.

Excellent service. The employees are very attentive, and so are the owners. Excellentread more

This girls are amazing Jenny is extremely talented and professional. All the girls and guys are…read moreamazing as well. I been going here for while now and the service never disappoints. The place it self is very clean and the atmosphere is very friendly, welcoming and relaxing.

Sparkling clean Great service and pedi options…read moreFantastic massage leg and shoulders after nails Highly recommend Will be back !

I went to have my nails done for my birthday. They recommended appointment. I have a guy he was…read morenice barely talked . I wanted a mani pedicure so they started with my fingers clipped my nails I said that was good but he ended up clipping them so close to my skin there was no nails . At that point I just wanted a color change on my toes they filed them never cleaned it with an alcohol pad left them dusty . I was not thrilled for the price it ended up to 61. And change before tip . They were very busy I may try one more time . It was very clean and the massage was pretty intense. Give it a try but price kept changing. Thanks Christ M