Not even 4 days after I had them painted, the polish is already coming off my finger nails. You can see in the picture where it's gone. Plus the polish is yellowing. My toe nails I had painted and they are already showing signs of the polish getting ready to peel off. Also I was charged $5 for regular nail polish, not gel or dip or anything fancy. I guess that's new, I find it very cheap on their part. This place used to be solid but is slipping. For the price overall not bad. I will go back one more time and if I have issues, I am finished. read more

Pearl Nails & Spa - Nail Salons Near Me - Middletown, Connecticut

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Been here a few times. It was 70$ for my gel manicure + shaping (including 10$ tip). I ended up going back to have the nails fixed because they were really thick and the edges of the nails weren't painted... I googled this but it's called "capping them". Every time the owner has done my nails, they've been beautiful. The latest time there was a significant gap between the nail polish and the cuticle meaning they looked 1 week grown out from the moment I walked out of the salon. Ended up going somewhere else this week but overall it's been pretty hit or miss here. read more

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Service was awful. The lady that always has a dog was so rude to me after she charged me $10 extra. She said she will not talk to me anymore. This place is also so gross and dirty. They were using old dirty brushes on my nail. I will never come back here. They charged me $50 for a fill? and she was lying to me multiple times first it was bc my nails are long, when so had asked for nails as short as possible. and then she said they charged $20 just for the gel. their menu says $10 extra for gel. She lied to me, was rude to me, blocked my number, and this is the worst experience I ever had at a nail salon. I had just white paint. 0/100 experience. I will never support a business that rips people off and lies straight to my face. I wish I could give 0 stars. read more

Originally I had to stop coming here because every time I went I was getting charged higher and higher for the same service when trying to speak to the manager about it the attitude and the yelling was unnecessary I work a specific job so I always get the same thing and my prices constantly kept changing read more

Not the greatest experience and hope they can improve on it Let me tell you, I was super excited to try out a new nail place. Walking in I was greeted, but the longer I stayed it felt like the tech was rushing more and more and became more uninviting and inattentive as she was trying to multitask. Very unprofessional as I felt like the experience of getting my nails done at many different locations far surpassed this one her. this may be the worst one. Through it all she had my hand set on a nasty wet towel that did not seem sanitary. I felt unseen and unheard as a customer. The salon if self is clean and beautiful but certain things stood out to me that I hope they can improve on. Once the bowl for my fingers to soak in was finished she dumps the water in the trash can and proceeds to throw the bowl behind her, same thing for when she got me another towel. I was given a fresh towel to wipe my hands. As soon as I was done she throws it behind her. Didn't clean off the powder, she did not take off all the powder before beginning to paint. I couldn't recall her name but seems like she was either a manager or the owner. To say the least not only was the experience unpleasant but the result of what I paid for was extremely disappointing. Zoom into this picture and you can see uneven blobs of paint, dips in the paint, uneven/missed curves as well as unevenness and bumps in the paint. read more

Pearl Nails & Spa - Nail Salons Near Me - Middletown, Connecticut

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This is my preferred nail salon. Andrea does a fantastic job on my gel manicure & pedicure. I always leave with beautifully done nails, I have no complaints. read more

Bad experience, would not recommend, got permanent damage and blamed it on me and changed me 10 dollars more for an upper priced pedicure at check out read more

Pearl Nails & Spa - Review I put on google - Nail Salons Near Me - Middletown, Connecticut

I've tried so many places and this one is the best! I recommend making an appointment because they are almost always busy, but I'm a reformed nail biter who typically bites or picks off any manicure - gel, powder, etc. I'm not sure exactly what they do differently but my nails stay fresh for ~ 3 weeks without any chipping both with gel or powder. Usually I have to get them done every 2 weeks but now I can go up to 3 weeks. The staff is so friendly and great at what they do. Christine is also excellent at brow waxing too. I hadn't had mine done since COVID19 started and she shaped them so nicely. read more

Pearl Nails & Spa - Gel manicure - Nail Salons Near Me - Middletown, Connecticut

BUYER BEWARE! Very bad and greedy people who charge more than price listed. Liars. I called for UV gel nail full set pricing and told it was starting at $50 for basic. Went and the Yung said "No, its $60, go check the brochure". This I did and it said $50, and showed her...she said absolutely nothing. She had also said a UV fill in was $50 while again in brochure said $35. At check out, owner Kristie charged me $60 for a basic UV gel full set of nails with basic red polish. Pointed out to her the price in her brochure, and she said," because I got polish it is $10 extra". Asked where that was in the brochure, ignored my question, then said it is always extra for polish Most ridiculous thing Ive ever heard UV gel nail without polish! read more

This is my new go to spot for pedicures in Middletown. It's not perfect, by any means. They're almost always understaffed, and I've had to wait a couple times even when I've had an appointment. There must be at least 10-15 pedicure chairs in the place, but the most people I've ever seen working at one time is 4. I don't understand the huge salon with no employees! But the spa pedicure is reasonably priced at $35 (plus tax), and their polishes are not watered down. Even though they rush you through a spa pedicure in 30 minutes or less, my toes look perfect for 2 weeks. That's the most important part. The salon is also kept very clean, and the employees are all pleasant. read more

You know that feeling of finding a good nail salon (nails are perfect, the pedicure is relaxing and looks great afterwards) but after a few visits the service starts to decline and you're less than pleased with the service? This is what has happened to me sadly. Atmosphere: Relaxing for the most part, they are usually playing HGTV or a cooking show on the tv or classical music. Service: The first 3-4 times I visited, the service was exceptional. My nails came out really nice. The nail tech took her time and was very friendly. I usually get a pedicure with each nail service and I got the spa pedicure that includes more than the regular pedicure. The last 3 visits have been less than stellar. The gel polish on my nails had bubbles in the gel the next day due to rushing when applying it, both pedicures were rushed and my polish chipped about 4 days later. That literally never happens on my toes! They have a lot of ppl coming in because they are new and I understand it's a business and you want to make money, but not take on so many customers and then rush to give lackluster service. I'm going to give them one more chance and will decide if I'll keep going to find a new place. read more

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Came in today for a regular manicure. Was told the manicure was $20 and another $5 to take off my gel. No thanks. What a rip off!

Paid for a gel manicure and the next day it came off. Very upsetting. Super thin layer.

So I liked the lady and the atmosphere BUT I called and acrylics full set on the brochure are 35$ which is reasonable so I went.... Then checking out 58$ plus a 10$ tip ... def isn't worth 68$.... I'll def stick with the people who are honest and not trying to over charge you... smh read more

So this was my 5th time here and started out happy which is why I returned having just moved to Middletown. My friend and I called for appts and were told to come at 4:45. I then wasn't even taken until 5:30. She was told they could only do one of us cuz of time. Not only did we watch them then take 4 other walk-ins (one for a pedicure), the main lady in charge was extremely off-putting and took "regulars" who came in due to messing up their nails/having a crack! It is really unprofessional to make people feel like they do not matter and I will NOT be returning. I also paid for a gel manicure and my cuticles were not done whatsoever. I am just leaving at 7 pm after a HORRIBLE experience. Find another place. read more

Decided to try a new place to get dip nails done and greatly regretted it. Tweety who was the supposedly a manager there kept intervening with my technician on what we can and cannot do. Every idea I had she tried to squash because of the poor selection of dip colors. When I told her to please stop intervening she starts to argue with me and her nasty client felt she could intervene as well.. It took everything for me not to make a big scene. Nonetheless you don't argue with customers like that .. You help them out and as a manager .. horrible !! It's a shame because Andrea was very patient and good technician.Maybe she should be the manager .. Point is I will never go back there because of that horrible experience ! read more

The only nail salon I will go to other than my personal nail tech! Tammy and Victoria are great at what they do! It's extremely clean and they follow COVID-19 protocols! read more

I am so impressed with this nail spa. I will never go anywhere else after my experience there yesterday. First of all, an employee whose name was Victoria I believe, did such a good job on my pedicure. She was so meticulous with making sure no paint was on my skin and the shape of nails were all perfectly even. I also got a full set of acrylic tips which I was a little hesitant about because I have seen some horror pictures and I wanted them to be shaped very naturally. The owner of the salon ended up doing my nails and she did SUCH a good job. She even kept the salon open an extra half hour past closing time to make sure my nails were exactly how I wanted them. She didn't rush to get them done by closing, she actually took her time no matter how late it was. I am so thankful to have found this place. read more

Pearl Nails & Spa - Nail Salons Near Me - Middletown, Connecticut

Amazing I had an awesome experience they did a wonderful job I will definitely go back prices were reasonable had an appointment was in within 1015 minutes I did arrive early so it was OK I will definitely be going back read more

The bottom line: I recommend this salon and will be returning regularly. The deets: This salon has only been open for a month, so everything is shiny, clean and new. It is beautiful inside and there is plenty of room. The staff who were there (and presumably the owner?) were very friendly and understood my requests. They offer coffee, tea, and water. Now down to the nails- I had a gel fill and gel polish. They did a good job and it took the usual amount of time. I did make an appointment and they promptly took me in when I arrived. Right now they are running 20% off services, so it cost me $32 for the fill and polish, which is excellent. I had been paying $48 previously. When the 20% off promotion is over, it will be $40 for a gel fill with gel polish, or $30 for gel fill and regular polish. Update: I've been getting the SNS dip powder, which is "better" for your nails the last few times I have gone in. It's completely worth it and lasts far longer, looks better, and is healthier for your nail than gel polish. There is no extra dry time and no UV lights. I highly recommend trying it out. read more

So I just recently moved to Middletown and struggled to find a place with good reviews but I gave this place a chance and was very pleased with what I got! I called 30 min before coming in and got in right away. The staff was very kind, they had a great selection of colors, and Victoria was amazing! She did the perfect shape just like I asked for and was very welcoming! I will definitely be going back and recommending this place to everyone. 5 stars! They are also reasonably priced at the average cost for nails now a days and are open until 7 which is great for going after work' read more

Pearl Nails & Spa - Short coffin acrylic nails with gel nail polish, full set $47 - Nail Salons Near Me - Middletown, Connecticut

Horrible!! I can't even give it NO stars!! They take walk ins in front of appointments. They even took people after I had been waiting! There is no rhyme or reason to taking customers! The place looks nice but do be deceived! DONT GO HERE! read more

I am so happy I came to Pearl - best experience I have ever had at a nail salon!!! It's big, bright and beautiful inside, and the staff is so polite and friendly. Everything is super clean and new since they just opened. I walked in on a Friday afternoon and was instantly taken care of. Christine was an absolute perfectionist on my nails and they came out amazing! She took her time to make sure my nails came out perfect and that I was fully satisfied, which I really appreciated as this is not the case with most nail salons. I had her remove the SNS powder I had done at another salon and just had her do a regular manicure, and I'm in love - my natural nails have never looked this good! I was really nervous that taking the SNS off would destroy my nails, but she was so careful in removing it that they came out great. When my nails were drying I was reading a magazine and Christine came over to check on my nails. She told me they were dry so I got up to leave, but she encouraged me to relax and read the magazines for as long as I wanted. I found this so nice since most salons usually kick you out of the door as soon as you're done! Overall I had a 10/10 experience and would highly recommend - I will definitely be going back!! The prices were very reasonable for the off-the-charts quality of service, and right now they're even offering 20% off any services over $25 so check them out! P.S. If anyone's wondering why they don't have too many reviews, they just opened 10 days ago so don't let that scare you! read more

Pearl Nails & Spa - Nail Salons Near Me - Middletown, Connecticut

My sister and I got pedicures and manicures here today and we were VERY pleased! We both felt like these were the best pedicures we've had in our lives. I got an SNS (dip) manicure and my sister got a full set. Excellent service all around and terrific prices. We now have a new favorite! read more

I had a decent pedicure - was very excited about the prospect of finding a new location to get pedicures. However, I brought my 6 year old special needs step-son with me and was very turned off when they charged me $10 for hime to sit in the chair next to me. The place was empty, as it was 11am on a Thursday. read more

My new favorite salon. Went there for the first time yesterday and my nails came out so perfect. The owner is a sweet heart! The salon is gorgeous and very comfortable! I'm very happy with my experience, I definitely recommend this salon to others and I will be a regular client ! read more

Pearl Nails & Spa - Nail Salons Near Me - Middletown, Connecticut

I'm from out of state, and finding an impromptu nail salon is always nerve wracking. This place is fantastic! Very modern equipment, wonderfully nice staff, and most importantly you can tell how clean and sterile everything is as soon as you walk in. The technicians did an amazing job with my very short nails. The massage during my pedicure was one of the best I've ever had. Makes me wish I lived closer; I'd recommend this place to anyone! read more

Pearl Nails & Spa - Nail Salons Near Me - Middletown, Connecticut

I went in around 11, not long of a wait. The tech was nice and courteous (super stylish too). She actually did a pretty good job on the pedicure. The color section is kind of limited though. I am giving 4 stars for two reasons 1) polish smudged on both feet 2) my first visit. I will see if they will fix them, tomorrow. If so I will upgrade my review. read more

I called this am for a appointment with Christine my time was 1pm . I walked in and was amazed at how beautiful and clean the salon was . I checked in and was greeted very nice . I had to wait about 15 min past my appointment time but u didn't mind . I sat down and told her I wanted a fill and gel my " usual" but then decided to ask about the "new thing" dipped" nails" everyone's getting . I have been getting my nails over 20 years never had this done . She explained everything to me in detail and In price . I was very pleased and decided to give it a try . She told me to choose my color I was so happy to find so many beautiful colors to choose from . Where I would normally go hardly any colors to choose . I loved the selection . I picked pink . It look just like the color on the nail . I asked for coffin shape nails and she she did coffin shape very nice . At the end she gave me massage with lotion and a warm towel . Something I enjoyed . I will be going here for now on . She won me over . Even my daughter got her nails painted to ! Thanks again for a great experience! I recommend every one to go here ! Great service read more

Pearl Nails & Spa - Nail Salons Near Me - Middletown, Connecticut

Visits #1 & #2 were walk in (they had just opened) and I was taken relatively quickly. Visit #3 was walk-in. They told me I'd have to wait an hour and that I should make an appointment -- so I did. Visit #4 - I made an appointment, but still waited 1/2 hour. Visit #5 - I made an appointment and walked out after 40 minutes. What you read in other posts is true -- there doesn't seem to be a schedule that is followed. My time is important -- if I make an appointment, I expect to be taken at the appointed time. I won't return. read more

Amazing service, the manicure was well done, the pedicure was okay, they cut my skin.

I came in for the first time and what a relaxing experience! From the fresh smell when you walk in, to the politeness and friendliness of the staff, to the flawless job done on my nails, I just left heaven. The wonderful pedicure and massage chair have felt better . Most salons I've been to rush and I never really leave fully satisfied, but Pearl Nail Spa have blown my expectations out of the water. Thanks for my professional sexy stiletto Nails Tech Lan, he take a little extra time, are so friendly and create a nice, relaxing, clean atmosphere and happy with my SNS dipping powder nails. will be back !!!! read more

I've been a regular since they've first opened. All the staff are super friendly and polite. I've never left an appointment disappointed! Christine does an amazing job, best nail salon in Middletown and surrounding areas!! read more

Pearl Nails & Spa - Nail Salons Near Me - Middletown, Connecticut

I walked in on a Saturday afternoon after reading reviews on yelp and having a bad experience at another nail salon. They were busy which is a good sign and so I had to wait a little while (no big deal). They are so attentive to detail and honestly my nails have never looked better. I got a gel fill but they also have that dip powder manicure which looks soooo awesome! I think I might try that next time. Give this place a shot you won't regret it! read more

Pearl Nails & Spa - Nail Salons Near Me - Middletown, Connecticut

Extremely helpful and nice staff. Beautiful salon! Fixed a nail for me that another salon were I originally got them done refused. Looking forward to trying their other services! Beautiful salon! read more

Perfect nail salon in every way Superior quality impeccable service and beautiful They do eyelash extensions too! I cant day enough good about this "gem"!!! read more

This place is always welcoming and nice, you should make an appointment to get a promised time. They do an amazing job I always ask for sarah she's amazing and she's been doing my nails ever since I started going there. They are cheaper than anywhere I've ever gone for a full set acrylic with gel, they know what they are doing. It's also a very clean nail and spa place always on top of everything in there and great selection to pick from of colors ! :) read more

We have gone here several times since the new ownership. I wish I could give them less than a 1 star. We will Not be returning. Very rude to my teenage girls. Ended up cutting my youngest daughters finger( She is 12, he said she was moving, and she was not) she asked for a rebase he told her no, ended up doing a rebase but charging her for a full set. Her nails were put on crooked, bubbles in the acrylic, sharp edges and very globy paint.we went back down there to get them fixed, waited over 40 minutes and he still did not have time to fix them. He suggested I take her out of school and come in the morning when he would have time. They cut mine in an oval after I asked for them to be square. They said oval is better for older people (I am 32). Then started telling me how stupid Trump was. Seriously is that appropriate whether I support him or not? I do not recommend this place at all!! read more

Didn't have to wait at all, gel powder dip was quick and turned out great, don't take appointments for Friday's and Saturday's read more

Pearl Nails & Spa - Nail Salons Near Me - Middletown, Connecticut

I would give zero stars if I could! I had been here a few times before and had an average experience so when I was 9 months pregnant I thought it would be a nice treat for myself...boy was I wrong! I walked into the salon on a Friday afternoon there were about 5-6 customers in there and the staff completely ignored me. I thought I would pick out a nail color and while looking someone would acknowledge me but somewhere between 5-10 minutes they helped another customer looked right at me turned their backs and walked away! Wtf?!? I have never been so insulted and will NEVER set foot in that place again. Too bad for them I'm having a girl and this could've been our spot for mani/pedi dates. I will openly tell people about this experience and direct them to any nail salon but this one. You should be ashamed of your horrible customer service! read more