Lily's Limo Service

1.0 (2 reviews)

Limos, Wine Tours, Airport Shuttles

Open • 9:00 am - 5:00 pm

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Lily's Limo Service - Inside of party bus - Limos Near Me - Holland, Michigan

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Katelyn L.

6 years ago

Don't bother. No communication at all after 4 attempts of trying to book. It's laughable at how terrible the service was. I would rather pay way more $$ for a reliable company. read more

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Nick B.

9 years ago

This company has the worst customer service I have ever witnessed. They take days to get back to you. Our driver was 15 mins late to our wedding and hit 2 cars in the parking lot while trying to get out. There was an easy way out!!! We had paid for a 1.5 hour time slot and only had 40 mins left after he finally got us out of the parking lot. We had to miss 2 of our stops and our photographer was rushed. When I asked for a refund of our money I was ignored. After a few days I was finally offered 50 dollars off my 700 dollar bill. WOW!!! I still have not seen that sorry excuse of a refund nor have I heard back for 2 weeks. STAY AWAY read more

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More info about Lily's Limo Service

8957 Ottogan St
Holland, MI 49423
Directions
(616) 218-0005
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Hours

What time does Lily's Limo Service open?

Lily's Limo Service opens at 9:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

What time does Lily's Limo Service close?

Lily's Limo Service closes at 5:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

Mon-Sun 9:00 AM - 5:00 PM

Other Amenities

Does Lily's Limo Service have free WiFi?

Yes, Lily's Limo Service has free WiFi.

From the Business

Specialties

H2 Hummer and Limo Bus / Party bus rentals. We serve the wedding, quiencenera and other special occasion market as well as corporate events and shuttle service

History

Established in 2004.

We have had years of experience serving your needs to make your event special.

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Kathy S.

8 years ago

Absolutely AWFUL!!!!! Worst customer service ever and this is working with the owner! Their promise to "us" as stated on their website: For Lily's Limos, reliability means superior performance. It means personalized, responsive service. It means safety and comfort. It means a passion to exceed your expectations....to do more for you. Our group reserved a bus from 8pm - 1am for a bachelorette party What our group received from Steve (the owner) was a last minute text at 7:46 pm to tell us his bus is broke and can't make it for the 8:00 pm pick up. As a courtesy though, he said he would be willing to refund our money. The refund is a no - brainer Steve, not a "courtesy". Lily's Limo completely train wrecked the evening of events. We lost our reservation for our large group at a restaurant, we had friends stranded in a town for a significant period of time, our evening of fun and celebration was impacted while we scrambled to adjust plans to be safe and find new transportation. Lily's limo offered no help, accepted no responsibility, and offered no solutions. We asked for some sort of compensation for the girls as he completely wrecked their scheduled events for the evening and he refused. No compassion was shown at all. RUN from this business. read more

Kimberly F.

8 years ago

This was the worst experience ever. We received a text from the owner - Steve - 14 minutes from our scheduled pick up time that Lily's Limo was cancelling on us due to a broken bus. Steve was a complete jerk. He showed no empathy or compassion to basically wrecking our evening. We had to scramble to find new transportation for our party. Thankfully there are other more reputable and reliable limo services out there that came to our rescue. Steve offered no help or solution to remedy the situation (This was at 8 pm on a Saturday night) Sadly, we lost the reservation for our large group as the other service was coming from Grand Rapids and could not arrive until after 9 pm. (Obviously nobody was going to drive as we had been drinking - hence the bus reservation) Steve did let us know how lucky we were that he was going to refund us our deposit. That is a given Steve, as no service was provided. We asked for some sort of compensation to make up for the upheaval created by Lily's Limos. Steve turned quite nasty at that point. There are way better limo companies in West Michigan to do business with. read more

Lily's Limo Service - limos - Updated September 2026

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Lily's Limo Service