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    Lime Pontoons

    5.0 (1 review)
    Open 8:00 am - 7:00 pm
    Updated 3 months ago

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    1 year ago

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    Sunventure Cruises

    Sunventure Cruises

    3.9
    (17 reviews)

    We had an amazing sunset dolphin cruise this week with family. The dolphins were shy but it didn't…read morematter. The rooftop deck made for a great cruise with awesome views. We had family from ages 7 to 73 with us and everyone enjoyed it... and we did finally see some dolphins toward the end! Captain Morgan is a great host and created a great vibe for the night all while keeping us safe and finding the best views. Thanks for a great night!

    We booked our Crab Island cruise with this company on Get Your Guide. We arrived at the meeting…read moretime of 11:30 am for a 12 pm boat tour. We waited at the assigned kiosk for 15 minutes before we started calling the company to determine why no one was at the kiosk. We also messaged them from the app. The phone number was unanswered and hung up. No one responded to the message. One of the locals told us that there were people already boarding the boat at the end of the dock. We ran down there for the boat captain to tell us that he only had a private tour booked at 12. We showed him our booking on Get Your Guide and he said we would need to contact the company. At that moment the company called the person who booked the trip to tell them that the trip had been cancelled two days before the trip and they sent out a text message about it. Turns out the Booker of our group had put in the wrong phone number so we never got the message. And at the same time, the trip was never cancelled on Get Your Guide, as well as they had never refunded the money even after cancelling it. Essentially, they took our money, got a larger private booking so they cancelled ours and never tried to actually reach us to let us know via all avenues (not just text, the trip was still active on GYG). I think the worst part is that they cancelled it two days before the trip and put a private trip in our place. In summary this company is unreliable, sneaky and poor communication.

    Lime Pontoons - boattours - Updated July 2026

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