I can't speak for the technicians in the back, but the front desk personnel are rude.read more

I have always gone to this location despite other locations being closer. The staff are friendly…read moreand caring. Those who take my blood are about the best around. I hardly feel it. VERY skilled.

They submitted a claim to my insurance company and it was denied. I have been getting this same…read moreservice for six years and it was always paid. The only difference is that I went to the Helen Graham center. I will never come to Delaware diagnostics again. You have caused me to have to pay for this imaging when I should not have to. It's the way you submitted it and it can't seem to get resolved.

It took a while to get all of my information in the computer, and then when I was called back for…read moremy MRI, I was told that both of the MRI machines were not working properly, and that my MRI might not work...No idea when they would be up and running again. When I tried to reschedule, it was months out, even at locations far way. To be clear, I'm talking about the one on Possum Park Rd. Everyone was very nice, but would not recommend.

Do not come here. Rude staff and extremely long wait times. They even sent me away once when I had…read morean appointment because THEY were overwhelmed. Ok? and I need my bloodwork? Absolutely no way to contact office.

I had a better experience than reviewer from 2012. Located in the second floor it was an easy in…read moreand out. The waiting room was clean and big but really only spent 2 minutes there as I was taken right away at 11:15. Blood draw was quick and painless. Professional staff. See my tip on how to locate the bldg.

needed mri.. called for appointment. told them about my service dog. no problem bring him. day of…read morethe test. i talked to a very very rude desk clerk.i handed her my insurance documents in a protective plastic cover . she destroyed it in front of me.. all informantion she needed was visible , told her that. she was determined to destroy my data.. arrogant is putting it mildly.. no animals allowed.. the facility was reported to state disabilities office and abuse of seniors office.. we left. found mosiac open mri in abby medical center big difference as night and day. i had ripley there 1st mri in 2004. great service then now. i will never refer ppl there arrogant front desk that does not listen to patients.. she going to cost company money and business with that attitude

When I went in for my appointment the lady at the desk said their computers were running slow. She…read morethen went to try to process my debit card multiples times saying their payment system was down. When I checked my bank statement I was charged multiple times. I've tried calling twice to get refunded and hopefully reembursed since their multiple charges have now put my bank account in the negative. Both times the people who I talked to said they would call me back and I have yet to receive a call back or a refund.

Absolutely love this place. It's always the same woman when I go (about 1-3 times a month). My…read moreveins roll and I'm a bleeder but she always manages to get it on the first try. The people are friendly and the environment is calm, quiet, clean. Will probably never go to another Lab until she's retired.

Visited this location several times in the past. Recently visited this office for lab work up on…read moremy husband. The women working there is rude, disrespectful and extremely unprofessional. the first time walked in without my husband, per the sign in system I had a choice to wait outside or sit inside, I choose to wait outside, while my husband set in car. Reason for my wait outside is because my husband only has 40% of lungs, just had two open heart surgeries. I got the text walked in with my husband the women was upset that I didn't wait inside, her reason, the room was empty, however I did not know how many if any people were in back and how long they were there. I explained that I was following their protocol, she still debated. Second time there were at least 6/7 waiting and some in back. I again choose to wait outside with husband in car, right in front of lab, when room emptied about 4 people I set inside to wait, she saw me. Meanwhile my husband had to use the restroom I asked him to use the hallway restroom so not to disturb the women. All awhile appointments were walking in she took three appointments after all the people that were waiting cleared out. oN third appointment I asked how many appointments she had to take before calling us, she got defensive and again debated. Now after that last appointment she called us, when I got to window she snatched the scripts out of my hand, I asked her not to be disrespectful, she denied she did it and continued to be defensive and agrumentive. Meanwhile she said that we would have to pay for the A1-C test, I asked why, she asked if he 'd had one done in the last 3 months I said I could not remember as my husband's had many....test, I told her I wanted to opt out of that test, she argued it was on script, my respond was I had the right to opt out until I found out if he has that test in the last three months, she did the test anyway. her explanation, she checked and there were no...A 1-C test in recent months. You'd think she'd do that first before the debating. I called and emailed Quest to date no...call or answers as to where i could go without having to endure this level and lack of professionalism. Let me add that both my husband and I are Seniors, my husband is 77 I'm 63. the treatment of seniors to no...value to this women and from what the I can tell she treats everyone the same. This women should be removed and maybe have her work supervised by someone in that company. I had to take the time to write this because it seems that no...one wants to respond. Daisy Bermudez

My experience could not have been worse. I went over every detail during the initial phone…read moreinterview due to an implant in my chest. Gave them every detail. They asked me to send info on the device which I did immediately when off the phone. Soonest appointment was two weeks out. So here I am sitting in pain for two weeks, it's Friday evening with appointment on Monday. Just received a call, after two weeks time has passed saying they can't do the MRI. I will NEVER use Delaware Imaging again. I'd do zero stars if it would let me.

I've showed up twice for an appointment to find out the scheduling department failed to schedule…read moreboth of my scans. After the first time I was very very specific. My script showed the needed scans. The folks in the office literally cannot interrupt basic English or apparently read. Very impressive work. 0/5

Good quality service, friendly staff, clean…read moreshop...............................................................

I went to see about getting new tires and the sales guy (I regret not getting his name) check &…read moresaid I was good and didn't need any. I so appreciate the honesty! Instead of trying to make money off of me he told me the truth. I'll definitely will be back next time!