This is the worst return process I have ever experienced. I purchased four barstools online and I…read moreput one of them together so we could see how it looks in our home. My wife did not like it. When I called to make the return, I was told I had three options. One option was to pay for the four separate shipping labels I needed to get at a cost of $248.14. despite the total of all four barstools was $623. The second option was that I can make one return per month as a member and since I wasn't a member, I could only do that if I became a member. The person on the phone said it's free to make the return but I had to pay $19.95 Plus tax to become a member in order to make that "free shipment". And I could only get store credit . The third option was that I could go to any carrier I wanted and pay for them to ship it back. None of these options allowed me to take it to any store as I was told there are no longer any stores. That was false. I also had to disassemble the one barstool that I had assembled, and I needed to make sure they were all wrapped up and placed back in the box in the manner in which I received it! That alone is a very special talent. Given that this is Presidents' Day weekend, and I wanted to take advantage of the sales that we're going on, they could not expedite anything such that if I wanted to use the store credit to now purchase a different set of barstools, the timing of their process would not make that happen. And we noted that the same barstools we looked at went up $50 per barstool from the pricing. It was the other day. The return process was that once they received the boxes in hand, they would take up to five days to review and determine if everything was satisfactory and then if it was satisfactory, it would be another 24 to 48 hours to actually get any credit. Basically we would miss the window of the sale. On the phone I was told that if they could see that the item was scanned, they would give me the credit early so that I could use the Sale pricing but then in my follow up on the email after having shipped the items back that was reversed. This is absolutely the worst return experience I have ever experienced in all my years of purchases in store and online. ! If there was a way to give zero stars I would. These people are absolute crooks !

Just stopped by to look for a Rowenta iron. They had 3…read morestyles, the one I wanted was there but it was on the shelf as new, but a return. No back stock. Keep looking.

This store is overwhelmingly amazing! Located in downtown Tubac it's the perfect kitchen store. If…read moreyou love to cook or are looking for the perfect gift for your foodie friends, then this shop is a must! It's kitchen gadgets and decor overload. If you need a kitchen tool I guarantee you this place will have it. From the obvious tools to the more unique (banana cutters, olive holders etc) this spot does have it all. Prices seemed reasonable to me. While prices did range a little, everything seemed priced appropriately. For example I bought the cutest Tubac dish towel for $11 and then a spice bag for cooking pozole soup for about $4. Reasonable to me. Staff were very friendly and helpful. Nice people work here. I was especially impressed with their sauces, cocktail mixes, and dressings. When in Tubac check this shop out as I could spend hours in here. So much to see and such cute stuff. Very practical too.

We came in just to find a cloth Tortilla warmer for the microwave…read more They had several at a fair price. We got one. All things Kitchen here.

My husband and I have been to Floor & Decor several times recently to complete a home project. We…read morewere completely blown away by the service from Mike (in the Stone Dept) and by Derek. They were both so knowledgeable and helpful. These days, good service is a rare thing. We were so impressed! We love this store, and our interactions with these gentlemen made our day. In addition, Derek helped us out to the car with our samples, and he has such a positive attitude. I wasn't able to leave a Google review, but I hope the store manager sees this. Good work deserves to be applauded.

Great selection. Extremely accommodating as I brought tile back and forth, buying and returning. I…read morehighly recommend them. Staff is friendly and helpful,

Easy, accommodating company to work with, very client oriented, excellent workmanship. Saved me a…read morelot of money by cutting out the middleman. Highly recommend.

We recently renovated a home and needed countertops for a long counter in the garage and a deep…read morecounter in the laundry room. Mesa Fully Formed impressed us. Matt came out, measured and gave me a quote. We were expecting to wait for some time for it to be delivered and installed. They called very soon and scheduled 'G' to come out and install. Since we have been in the building business for many years, we know good work. 'G' came out alone, brought the tops in and installed. The one in the garage was against a bumpy block wall and he actually scribed it to fit the bumps. VERY impressive and beautiful work. I highly recommend them (and believe me, we can't say that very often!)

I can't tell you how wonderful it has been to have MG MILLWORKER design my kitchen. They built a…read morebeautiful impressive cabinet for my island with additional pantry space on both sides. The craftsmanship is outstanding, Mario built me two additional cabinets with tempered glass door and shelves and cabinet to house the trash along with this he framed my cabinets with crown molding. I had a contractor grade oak cabinets now I have a beautiful white kitchen Mario (owner) was so exceptional to work with,promptly returning calls, keeping us informed on his work building the additional cabinets. He is honest and was very cost effective. I never dreamed with my budget I could receive such service and quality of work. I will continue to work with him to update my bathroom mirrors and what ever else he can assist me with I HIGHLY RECOMMEND HIS WORK. Finding an honest,talented craftsman is a rar

Marco is one of the best craftsmen we have ever worked with: he does beautiful work (he installed…read moreour cabinets, crown molding and base and door trim), he is reasonably priced and he is a very good communicator. He shows up when he says he will and works very hard the entire time he is on the job. We felt very comfortable with him and he explained everything he was doing so we understood and knew what to expect. I would not hesitate to ask Marco to work for us again!

I bought 2,000 Sq. Ft. of laminated flooring. They show you only the front of the slabs and it was…read moresold as a waterproof material. When we pick it up we're surprised that the backing was cardboard, so no waterproof at all. They said it was especial order (since they don't have a warehouse, everything is special order: No returns). We decided to use it all over the house except in the kitchen and bathrooms to protect our warranty; so, our leftovers were higher than expected. When we tried to return the close boxes, they said again: no restock materials on special orders. I tried to explain the origin of the problem and Celia, the saleswoman just said: NO RETURNS ON SPECIAL ORDERS. And hung on me. My advise is to search for other source for materials supply.

Customer service abounds here (they haven't forgotten what that is!) Very helpful and kind folks…read morewho seem to really know their inventory.

We need two bathroom lights over the new mirrors we have coming…read more Here they are were on sale and in stock. 3-5 days , free shipping. This will work Give me two Thanks to Leonard For patient assistance.

If I could give zero stars I would and I urge you to avoid FergusonHome Tucson at all costs. My…read morehusband and I are planning to do a major kitchen renovation. I contacted FergusonHome in Tucson and spoke with sales representative Lindsey Peterson. At first I thought that she was quite helpful, but then I realized that she was disingenuous (at best) in her communications. For example, she told me that there would be no shipping charge for the delivery of our two cast iron sinks. I was delighted and thought that because we were ordering so many products from them that the shipping was simply included. However, that was not the true or complete story. I later learned that Ms. Peterson did not disclose to me that there might be an option of "white glove" delivery service in my area, which meant that while there would be a shipping charge, my heavy sinks would be delivered into my garage and not left at the end of our long driveway. Considering that my husband and I are of retirement age and we live in a relatively rural part of Arizona, this information should have been made clear to me. Her suggestion that we find friends to help us move them was outrageous. And even if delivery into our garage were not an option, she should have described and disclosed this information from the beginning. The story gets worse. To further complicate matters, Ms. Peterson told me that the Delta faucets that they offer have different (superior) components than the Delta faucets that are offered by the box stores. She told me that, for example, the Home Depot offers lower prices because the quality of their products is inferior (i.e. made of plastic and not steel.) Since I have used Delta faucets for many years, I called Delta directly and was told that 1. This is patently untrue and 2. Coincidentally, places like Ferguson (the Delta agent mentioned their name specifically) often make this assertion which is simply untrue. When I questioned Ms. Peterson about it she was unable to offer a rational explanation for the tall tale that she told me. When I asked to speak with a manager about it, I was connected to Kendrick Peters. He told me that "they can only go by the information that is given to them." I made it quite clear that I was willing to pay a little extra in order to get assistance and service from Ferguson, but I did not want to be misled or straight out lied to. Following that, I came into the showroom to look at drawer pulls and knobs and the sales clerk on the floor at the time (a man, I did not get his name) told me that "only OCD people would see a difference between champagne bronze (which is what I wanted) and their brush gold products." I was completely offended by that for countless reasons. I would have preferred that he tell me that they do not sell champagne bronze products at all. I cancelled my complete order and then had to persistently call and email them in order to get my refund. It took over a month for them to issue my credits. In short, the staff at FergusonHome Tucson only want to make a quick sale, are uneducated about their products and services, and, quite frankly, lack adequate training and social skills. May I suggest to Mr. Peters that he find a way to refrain from using the word "like" three times in every sentence that he speaks. And don't tell me "Gotcha" like I am a teenager. My recommendation to everyone here reading this is to go to a different showroom in Tucson. DO NOT USE FERGUSON HOME FOR ANY OF YOUR RENOVATION NEEDS. NEVER EVER.

Excellent service was friendly and professional. They had quality counter top material to choose…read morefrom. My counters were installed in one morning. I highly recommend the Granite Guys!

Juan/Granite Guys was fabulous to work with. He was patient and informative as we were making our…read morecountertop selection. His number one priority was making sure we were happy with our selection. He made time to walk the slab yard with us on short notice when I was having second thoughts about our selection stressing the importance of taking the time to make the right choice for us. Ultimately we went with a beautiful quartzite he had in stock. He gave us a great price, and we couldn't be happier with our selection and the quality of his work. He was always quick to respond to questions and timely with both demolition and the install.