Great people Great service…read more if you are in the market for new or pre-owned vehicle, give them a call

I made an appointment for car service today even though I was shocked that my best advisor Javier…read moreno longer works at the Aventura location anymore I was still well taking care of by his formal colleague Sergio Salas service advisor he told me exactly what I need on my car today and the prices so I won't be surprised and the break down of my mileage And what needed to be done to have my car running smoothly . sergio provide fast pace customer service and spoke clearly as to what need to be done with maintenance I really appreciate this location really nice people and they make you feel welcome from the time you arrive to finish great job this aventura location is phenomenal

Walked in looking for a good deal on a 2025. Left with a great deal on an amazing 2026. Best…read moreselection of Alfa Romeo's in South Florida. Highly recommend. Ask for Jose!

DO NOT BUY FROM THESE PEOPLE! The manager Raul and the Sales man Jose are the true epitome of what…read morea sales man is, they tell you what you want to hear but they do not stand by their word. I bought a brand new Alfa Romeo veloce back at the end of November. Before I even received the car I noticed the paint was messed up but still was stupid enough to take it because I was promised it would be fixed by them at no cost to me well 3 months later and still no paint is fixed or word of it getting fixed as they have ghosted me. I was told they would be here for me not even 3 months later my check engine light comes on so I reach out to Jose the sales man who sold me my car and swore up and down to be here whenever I needed something. I texted him at 730 on a Saturday night so I was not expecting a response until Monday but when Monday came and I didn't receive a response I became very frustrated and upset due to the fact that he has his read receipts on and it tells me he read my message. By the end of the day Monday still no response so I decided to try and reach a higher up (his manger Raul) so I send him a text explaining the situation to him and even included photos. To my suprised he read my message and left me on read. I texted him Tuesday and it is now Friday and have not heard back from either of them. So I decide to try and call them both to which of course neither of them answer. I send a text saying hello? And I get left on read and ignored. Please do not buy from these people they are not trustworthy especially for the amount of money you are paying for these cars. Please take my advice and seek another dealership. Possibly the worst customer service I have experienced. See attached photos for the receipts of their lack of communication and horrible customer service.

In Florida I just don't get it how they give you a price but then they have about $3500 in fee fees…read moreand it's not taxes and registration. It's just random free fees that they can charge you over here like in California the documentation fees, 80 bucks over here it's 2000. It's pretty laughable, but it makes me want to get in the car business out here if I could do that.

WARNING TO ALL CONSUMERS: SCAM AND FRAUDULENT PRACTICES ​I…read moream writing this review to warn the public about a highly illegal and deceptive experience I encountered at Toyota of North Miami on June 11, 2026. During my vehicle purchase, the sales representative, Nelson Pineda Rodriguez, in direct collusion with a third-party entity called Legend Services, ran an insurance scam under my name. ​I was illegally charged an unauthorized fee of $350.00 USD under the false pretense of a "down payment" for an auto insurance quote. Here are the facts: ​Document Forgery: They generated an insurance quote and stamped a signature in my name without my authorization, knowledge, or legal consent. This is blatant identity theft and forgery. ​Stolen Funds: My actual auto insurance provider later confirmed that they never received a single penny of this $350.00 payment. The money collected at Toyota of North Miami was completely pocketed and unaccounted for, forcing me to pay my full premium separately to my real insurer. ​Unlicensed Activity: To make matters worse, I discovered that the individual operating on behalf of Legend Services at the dealership does not even hold a valid, active insurance agent license in the State of Florida. ​Operating an insurance brokerage without a license, forging customer signatures, and taking money under false pretenses are serious criminal offenses. A formal Demand Letter has already been sent to management, and complaints are being filed directly with the Florida Department of Financial Services (DFS), the Office of the Florida Attorney General, and local law enforcement. ​Do not trust this dealership. Check every single line of your contract and financial breakdowns before signing anything. Nelson Pineda Rodriguez and the management involved need to be held accountable for these predatory and fraudulent actions.

I was shopping for a 21/22 Tahoe for a few week but every car I went to go see was not as described…read moreor had hidden issues. After almost giving up on my search I stopped by Tropical Chevrolet to find out about lease options. That's when everything changed, I was greeted by Carlos he quickly introduced me to his manager and the rest is history. They were able to locate the exact car I wanted in the same color plus more. This Tahoe they got on a trade in even had entertainment system in the back for the kids. Can't say enough good things about the service, straight forward business ethics and overall experience. Special thank you to Pedro in sales and Phillip the sales manager. These guys make you feel like family while delivering 5 star service. Entire time management makes you feel like a private client at a hedge fund firm. Spending 10 minutes at the store you can tell the leadership is great. Will highly recommend Tropical Chevrolet to friends and family! Thank you

zero stars this place is a dump its ran by degenerate people and you will get absolutely nowhere…read more i have tried for over two weeks to talk to someone in finance dept one person named angel was helpful but i still havent talked to anyone in finance, he works in sales. they dont even say hello they just put the call on hold or transfer the call around to random voicemails im beyond appalled its literally the worst company if you can call it that ive ever in my while life dealt with if you are the manager or owner i need someone in finance to call me asap nothing should ever take this long and im not gonna edit this review this is 100% true i havent exaggerated at all whatsoever over two weeks and i cant speak to who i need to speak with in finance dept lousy dump throw away this whole business its trash

Although we didn't purchase an Audi from the dealership, we did purchase a preowned Lexus that was…read moreabsolutely flawless. From the moment we walked in the dealership and even before that, when my wife and I were communicating with our highly professional sales person, Carlos Cuerta about coming into the dealership, we were treated like VIP's. Carlos' business card has the title, VIP Manager on it and he and his sales manager George Elperin and the Finance advisor, Ozzy Benavides, all treated us with the utmost respect, listened to what we said, were extremely friendly and personable and made us truly enjoy the high level of professionalism and ease with with our transaction was handled. Can't say enough about these guys and we highly recommend this wonderful dealership. We are going to send our friends there and know they will be treated the same way. Bravo!

I bought a used A6 almost a month ago. I really wanted to like the dealership, and I love the car…read more Here's what went right and what went wrong. Pros 1. 30 day warranty for used cars 2. they don't FEE you to death like most car dealerships. Cons 1. They don't live up to their word. Upon getting ready to leave ( after a VERY long afternoon waiting for paperwork) the car starts and has a transmission error. Run it down to service and they plug it in and codes come up for some random part, and a new a battery. They promised to fix both. 4 days later they called and said parts are in so I sent my son with the car and when he got back the Salesman called to say they fixed the button but didn't replace the battery because when they rechecked it it showed charged. Of course it did, my son just drove it 90 minutes to get there during which it was charging. So now I"m out $500++ to replace the battery they promised to replace. 2. Paperwork took HOURS, simply unacceptable. 3. Salesman showed me nothing about the car, just handed keys and see ya later. Argued about the battery. 4. No where in the paperwork does it discuss the 30 day warranty, it actually contradicts it saying NO WARRANTY AS IS, you have to assume they''ll stand up to their "word" which as described earlier isn't really worth much.

I don't know how to rate this. I would rather not write a review when I can not give all positive…read morefeedback. Service I rate higher, sales is my issues. So please take my rating as an average. I have always leased Infiniti's, so having that kind of service is something you get used to. My last Q60 was stollen, I decided to get a wrangler. My decision was because it was a car I always wanted. Not due in to sales pressure. If I have to say how my sales experience was November of 2020. I would give it 1 . The sales person was not helpful. They tried to get me into every model below what I wanted, kept me there forever playing their games, when I tried to leave, and even chased my car acting like they had a better deal to offer me. It was like a bad car salesman skit. At the end what we had a agreed for the down payment, was not what I paid before I walked out the door. I was too exhausted to fight, and just wanted to go home. The sad thing is I would have never had to deal with this at Infiniti. There I would test drive the car, on side streets, the highway, and where I wanted (wait that is any car). I am used to being in and out in less than 30 min with a new car. At Jeep, the sales man was too lazy to put gas in the car and only took me down side streets. To this day.... I hate my Jeep on the highway. I regret that I never test drove it to know that you can't use your blue tooth on 95. Should I continue.... No, I'll just leave it at that. I'm happy with this car for what it is, I got the Jeep I wanted. But, I will never give this dealership business. When you think of car salesman and the reputation they have.... This is the true meaning of them. Service: I can't complain. I have gone in for oil changes. Waited, or taken an Uber to work. Prior cars I was given a loaner. But, it's not a luxury car. This last oil change they did not reset my mileage to 0 for the next oil change. But, I know how to do that myself. My Jeep also is set to have an oil change every 10,000 miles. So, I am not sure why they put a sticker on the window for the next one due in 5,000 miles. I thought the days of stickers in the windows left us in the 90s. They washed it, so it looks great. They have a great area to sit and wait. You can get work done, have coffee, or relax... so no complaints. Service staff is friendly and helpful. I will give them all the s. (Sales hurts the overall rating of this location)

WARNING STAY AWAY! Aventura had two new Jeeps which we were…read moreinterested in with a advertised sales price on them. We called and were insured that they had them and several others in stock to choose from and that they always honour the sale prices. We drove down to Aventura, and after waiting an hour they could not find these two Jeeps, but offered one that had several scraches and a dent in it with 900 miles on it. When we asked to look at the other ones in stock they advised us that they could not sell them as they would not start and the computers were out of them. They lied and said even if they found the Jeeps we were interested in, they would not be able to sell them at that sales price, but could get one from another dealer for 10k more. Sales rep and sales manager were not helpfull and very upset that we would not put an offer in on the scrached and dented one with 900 miles on it. STAY AWAY AND DON'T WAIST YOUR TIME WITH THIS DEALERSHIP.

Great place. Frank is a very honorable businessperson. We have had our car serviced here for many…read moreyears and have always had good experiences. I referred family and they all bring their cars here too.

Been going to Martin Tire for over 25 years, probably 7/8 different family member cars over the…read moreyears. Honest, quality work, and fair prices... what more do you need? Highly, highly recommended.

I know it's an oxymoron to use the word honest and auto mechanic in the same sentence, little lone…read moreto describe them but in this case it applies, I know, I'm just as shocked as you are, but yes this place definitely deserves it. I looked them up on the internet saw their reviews and I gave them a shot and I'm so glad I did. Rich was extremely professional, courteous and straightforward no trying to sell me no pitch he gave me an extremely good price hundreds of dollars less than the dealership and others. They did a complete health report on the vehicle came back all good, as opposed to others that told me I needed a bunch of other things. Work was done fast same day everyone was very courteous and polite. Great place! This is the only place I'll take my cars from now on. Very highly recommend them, if you try them you'll see why.

Efficiency and detail oriented. I have been taking my mini cooper there for 4 years now.read more