This spa a very relaxing environment, and I had a great massage. I appreciated how calming it was…read more I will definitely return!

BEWARE OF THIS COMPANY!!…read more I paid $700 in October 2024 to this company, Elite Massage for a massage package but I never received the massages due to a medical situation outside of my control and they refuse to refund my money. Elite massage are rude crooks and they don't care at all about their clients. I have several unexpected complications following my surgery and I am now in and out of the hospital. I kindly reached out to them and explained my situation and asked for a refund but they said NO. Even though I never received the massages and didn't even have a chance to make an appointment for the massages, they said NO. I went into the hospital a few days after I paid them $700 and I have been in and out of the hospital since then. I can't afford to lose $700, I'm a single mom of 4 children and I loss my job due to my now ongoing medical issues and my medical bills are mounting each day. I don't wish this situation on anyone! I reached out to them again a couple of weeks ago but they didn't respond at all. I asked if we could come to some sort of agreement but they are not responding to me at all. I have no choice but to report this company. BEWARE OF ELITE MASSAGE!!!

First time coming here with a Groupon for a 90 minute massage for myself and my wife. I had Kirk…read moreand my wife had William. The room was set up very relaxing with music and aromatherapy upon arrival. Kirk explained what he was going to do and asked if I had any ailments within the body. He offered to put on the heating pad and keep the fan going, which was a nice touch throughout the Massage. Kirk was very respectful and made sure to cover up whatever area wasn't being worked on. He asked about the pressure and my comfortability which was a nice added touch. You start on your back, face up and then progress to being on your stomach. The nice added touch of the hot stones almost put me to sleep. We chatted for about 10 minutes during the massage, which was pretty interesting to learn what I did. Communication was exceptional from booking to getting the massage. Groupon's are only valid once within 12 months, but I will definitely come back again because the professional and therapeutic massage was exceptional.

The best massage I've had in a long time, extremely professional and attentive to pain, very…read morefriendly. If I lived in the area I would definitely get a membership

I don't normally leave reviews, but after 5 days of lingering pain and reflection, I feel compelled…read moreto speak on my experience. I booked a 90-minute head, shoulders, and back massage with Moonchild due to ongoing pain between my shoulder blades that's been affecting my sleep. First issue was the access. I arrived 20 minutes early to allow time to navigate, and for about 7 of those minutes, I was stuck outside. Every door was locked, and I only got inside because I happened to see another client leaving through the back. I had to bang on the door just to be let in, and the phone line was no help, because it is an AI answering service that couldn't connect me to anyone. Once inside, Moonchild mentioned she usually comes out closer to the appointment time. I told her I'd wait, but she decided to take me back early, which I appreciated at the time. However, the session ended at 1:38, despite being scheduled until 1:50. I didn't get taken into her suite until about 12:15, which is only 5 minutes prior to my 12:20 appointment. I was already back on the highway by the time the massage should have ended. More concerning, I clearly communicated that I did not want my feet or scalp massaged. I explained my hair was tied up, and yet she massaged it anyway, despite me explicitly saying no. That felt disrespectful and dismissive of my boundaries. The massage itself felt generic and did not address the issue I came in for: my upper back and shoulder blade pain. She briefly worked on my TMJ, which I didn't request, and when I mentioned wanting some kind of neck traction to help relieve pressure in my back, she casually said she could have done it... but didn't. I walked out feeling like my main concerns were not prioritized or properly treated. I paid $159 for a 90-minute service that ended early, disregarded my stated needs and boundaries, and left me still in pain. With so many glowing 5-star reviews, I expected a much more professional and attentive experience. Unfortunately, this wasn't it.

1st time to Piya and she was Amazing! The best Thai massage…read moreI've ever had. I will definitely go back. Highly recommend!

I think Evan is fantastic! Very knowageable on all points how the body operates and how everything…read moreis connected. He goes beyond just the traditional relaxing message he does actual real body work. Sometimes just a little painful in the process but when you walk out the door you have a smile on your face and absolutely fantastic! Highly recommend him.

Evan is an incredible practitioner. The infrared sauna was also excellent. Everything is very…read moreclean. The space is relaxing. I have been to other types of saunas but I didn't realize there special benefits to infrared saunas. Evan has always been a thoughtful educator and was able to answer my questions about how it can help with sleep, pain relief, and heart health. The office processes also seem smooth. Booking and payment were seamless. Evan was very responsive with communications. I would recommend him highly.

I love going to Christine. She is an excellent massage therapist and so considerate. I always feel…read morecomfortable in her office. She also has excellent COVID policies.

Christine is an extraordinary massage therapist. I have relied on massage therapy to manage…read morehip/back and other sports -related aches and pains for over 30 years (and have lived in several cities in the US over that time), and have never met a therapist as skilled as Christine. She listens carefully to concerns, addresses them completely, and finds and addresses pains I didn't even know I had. I am so glad to have found her practice, and recommend her to everyone, whether they are looking for relief from discomfort or just a relaxing tune-up.

Phew! I always leave Devin's massages with my third eye opened- my muscle knots quiver in the…read morepresence of her strong hands. Two notes- y'all run my wallet to the grounddd. Very pricey but honestly, I think the service, cleanliness, and professionalism is worth it. I wouldn't recommend the hydropspa in my opinion- very expensive for a somewhat underwhelming experience. But, I did enjoy the hot tub! Thank you guys for taking care of me!! Definitely will be a regular client!

Kicking off the New Year with my first visit to the Immerse HydroSpa & Massage!…read more What a fun experience - you first start with a Water Fall Bucket (spoiler - its COLD) and then go into the sauna - having done the water bucket first, the sauna was easier to handle so I didn't overheat too much and loved the red light in it. Next was experience shower - i selected relax, it was mostly warm and very refreshing after that a 12 min dip into the hot tub. Following that was the ice fountain - you think putting ice on your body would be odd but coming out from the hot tub it felt amazing. We then headed to the steam room followed by a cold plunge (we only lasted a minute!!) and ended in the salt tepidarium. Staff was very helpful and at times would pop in with a wet cold towel (always at the perfect time) and while in the salt tepidarium surprised us with a healthy juice shot. Love an experience and this one was truly great! They provide a watch so you can keep track of your time and the stations! As well as sandals that can go into all the areas - even the pools! Can't wait to return for more!

Had a great experience, although the packages described on the website is not what they actually…read moreoffer. It seems like their website isn't being updated or no one manages it. But I was staying at the Marriot hotel and I spoke to a lovely lady at the front desk named Mirah who was super sweet. The massage it self was great she assessed my needs and pains and worked her way into the areas that needed it the most and the experience overall was relaxing. I look forward to coming back here again soon for another massage.

Lisa was great ! Very knowledgeable and her message did the trick. I will return ! The woman at…read morefront desk was sweet and friendly on phone and in person ! Great service!

Not sure why people have rated this place five stars because it's far from it…read more From the moment you walk in the place looks questionable. Folks working here have very limited English. I bought a groupon and went in for a one hour solo massage. Per groupom your getting a deal...but anyone can walk in and get a $35 massage. While waiting for room they asked me to share room with a gentleman..because they were busy...so basically it was a couples massage yet we didn't know each other. The massage room like everything else looked questionable as well. The gentleman massaging me didn't really seem like a professional massager specially when he was saying things like "you are beautiful" kind of hard to feel relaxed with comments like that on a massage table. Massage room towards front you could hear when someone walked in with chimes and staff walked in room asking questions to workers several times.. Not relaxed at all I will not be back not recommend.

DO NOT GET A MASSAGE FROM THIS PLACE! Unprofessional, loud, noisy and very ghetto! End of story!!read more

I was given a gift card for a generic spa site and this was one of the spas available. After…read morelooking at the menu, I was intrigued by the Japanese body scrub. It's a body scrub where you are completely unclothed and a woman with two minutes rubs your body and dead skin flies off. At the end, you were rubbed down in oil. I was worried that this wouldn't be relaxing, or it would even hurt. Let me first say that they put you in a sauna for as long as you can stand, and then a wet sauna. Next you go into the room face up, and the scrubbing starts. Well, it is not as relaxing as a massage, by any means There is much satisfaction in the results. I left with glowy soft skin feeling wonderful! The spa offers an option where you can purchase a membership and the services are cheaper. I will definitely become a frequent flyer! I can't recommend this place enough!

Greeting: no warm welcome, no clear instructions just someone on their phone when you walk in that…read morehands you a key. No zen music or aromatics. Also no allergy or health form (red flag) The bath: looks like a butcher shop not aesthetically pleasing. No clear delineation of hygienic practices for all I know they're using the same washcloth on me that they use on the previous customer. The massage: i heard the machine from the wash area going off for 40 mins of my 60 min massage. The masseuse was pressing down on my spine it did not feel good at all. Also people kept popping in and talking while i was getting my massage. The place needs some fine tuning.

this place is ridiculous. When you walk in, there's signs for foot reflexology and menu pricing…read morewith large taped X across foot menu. a lady comes out to say only 1 masseuse, cash only and body massage only. It says accepts credit card on info page online and there are stickers on the door of all major credit cards. Update your business and don't waste people's time.

Had 2 great experiences here. Clean environment and friendly staff…read more I highly recommend a visit.