Quality work and craftsmanship. Great customer service and honest up front communication about cost. The process was easy from the day of drop off to the day of pick up. My vehicle also delivered one day ahead of scheduled which was also a pleasant surprise. read more

I had my wing installed on Monday, and it looks great. However, two bolts that were supposed to secure it down weren't installed properly. read more

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I used Linden Auto Body to repair my vehicle that was in a minor fender bender. Manny and the guys at Linden Auto Body did an outstanding job repairing my car, and they even had my vehicle fixed way before they initially estimated it would be finished. They kept me updated throughout the repair process, which I truly appreciated. They did a remarkable job getting my Lexie (yes I named my car) back on the road, and she looks and drives like brand new. Carina (the receptionist) provided superior customer service too.. This is an all star shop here. I highly recommend them! read more

The day before I moved to NJ my parked car was heavily damaged after someone crashed into a row of parked cars with mine in the middle. Insurance sent me to this location for repairs as they were part of their trusted auto body shops. I had nothing but a good experience here, they were very clear about what would be repaired, the timeline, and cost. They have an online site that updates you with repairs. I had a little delay with parts so in total they had my car for 6 weeks but once repairs were done and my pickup was easy. They did a wonderful job, my car looks brand new, they even cleaned inside as well. I've had the car back for about 4 weeks and have had no issues. Paint still looks great and everything runs smoothly. Everyone I dealt with was really nice and they really are friendly and try to make the car repair experience fairly good. read more

L.A.B. has earned high ratings due to their top-notch quality work. However, this quality is maintained despite the company paying their body shop workers relatively low wages. Many long-time employees have left due to unmet promises about raises. Over time, the quality of work may decline as the company tends to hire less experienced workers at lower rates, rather than increasing pay for their seasoned staff. read more

First off, the son is very disrespectful he doesn't appreciate other people's values. they are really after your money or insurance money they don't care..the wait list is ridiculous you won't have your car back for at least 6 months. I wouldn't recommend this to anyone read more

great work on the repair ,but horrible costumer service ..missing piece in the truck ,widow shadow not replace , Chrome on door not place back on doors ,instead left in the trunk read more

Derek and his crew did paint and body restoration on my 1990 454SS classic pickup. I must say that he took no short cuts. He took every body piece off even the glass to paint truck properly. It now has a black mirror finish. Perfect work and at a great price! Highly recommended. If I can give him 100 stars I would. Thanks Linden Auto body. read more

My car was involved in an accident on 2/3/13 and I had originally taken it to another body shop in Clark who told me that they couldn't fix it until another month. So I took it here because someone recommended me to go here. I must say that they are awesome. As soon as I brought the car in they said they could do the job right away. Not only that but my bumper had a severe paint crack from parking lots that wasn't due to the accident and they even painted the whole thing. When I received the car the bumper was brand new and as well as the side that got side swiped in the accident. Also, they polished my head lights without me even asking them. Also, during this whole process the other person who had hit me was contesting the claims and Johnny P. (who works at the body shop), actually went and called the insurance to ask what was going on. In the end, must say they did an awesome job and Johnny P., was very helpful and nice, as well as the receptionist and I would definitely come back here and recommend my other friends to come here, too. read more

My insurance reffered me to this place, normally I use my own selection, but since I am busy working and have no time. This place was good because it was close by. I had minor damage on my 2014 civic. Originally on my estimate the guy told me they were going to replace my bumper and fix the damage on my rear quarter panel. 5 days later when I picked up my car upon reviewing it, they did not changed my bumper, because appearently it could be "salvaged" (there were still damage marks where they did not repair properly. Also, there was an obvious scratch on the bumper itself (made by them) I saw it and asked them to fix it, (he had someone buff it out that moment) VERY UNPROFESSIONA!! These are all small mistakes made by them, by very unprofessional. When I got home I noticed the rear window of the side they repaired had paint marks from being improperly covered. (It is still there)!! Also VERY UNPROFESSIONAL! When I paid my deductible their system was down for CC so I had to look for an ATM and pay in cash. They did offer to give me a ride to an atm, but still VERY UNPROFESSIONAL and INCONVENIENT. I would not recommend anyone there. I will not go back myself and I will stick to my original body shop. read more

They are the worst!!! The men who work there will take advantage of a female thinking she may not know much about cars!!! These people are scam artist. I believe that they take advantage of women. I took my car there in early 2012 with a collision dent on my driver side door. I was referred by my insurance company to go there since they have a lifetime warranty through Allstate if the paint chips, cracks or anything else it would be covered. So I opted to go with the company the reviews were good and they seemed friendly. About 6 months later the paint had cracked and I took my car, they accused me of trying to get over on them and telling me that I was a liar. I got so upset with them for the wrongful accusations I was crying in their office. Well... Having a young female in the office is not a good look for them with clients walking in and out. They calmed me down and told me they would fix it. After waiting a week to get my car back all they did was buff the side of the door and left a buffed up matte finish with a worse crack than what it was. . They told me they would work something out and they would have to charge me. Even though i had lifetime warranty for this showed them the paper certificate that showed it, just wasn't enough for their "warranty" to be honored. This is not a way to run a business and treat women with such manner. I would advise you not to bother with these people they are money hungry scam artist! If you have a wife, mom, daughter, niece or anyone going there warn them. I drive a BMW I shouldn't have to take my car again when the problem should have been fixed from the beginning and wait so long to get it buffed out. Its obvious they are spiteful and since they already got paid for the claim they didn't care about the customer and certainly do not obide by their "WARRANTY" process. It was a waste of time and money from the start, They should have used manufacturer paint rather than using cheap ass paint to cover their work and say it was manufacturer paint. read more

Please save yourself the time and money and do not go to this shop. I took my car here to have my bumper repaired. When I came back to pick my car up there was a black man in the shop looking to have his oil changed. The guy Derek who works there called the man the "N" word and told him to get out of his shop and said he does not do service for n******. I was absolutely shocked and disgusted by his behavior. This is not a person I would want to give my business to ever again. To make matters worse, the price he told me at the beginning was much lower than the price I ended up paying at the end. I honestly just paid the price and left because I did not want to be in this man's presence any longer. read more

thee fucking worst! Shotty ass job did not even fix the front of my car ! Waited over one month for this fucking bullshit ! DO NOT GO HERE!! Incompetent fucking idiots . read more

After going to 3 local auto body shops... Linden Auto Body gave me the best estimate. I am very happy I chose to use them. They are a very busy auto body shop so I was surprised they had my bumper replaced and car painted within 4days! My Mercedes looks fantastic and they gave me exceptional customer service! read more

Do not recommend this place. The owner is a scam artist. They lie about the price and when it comes time to pay try to say that you have to pay cash and told me it was almost double the original price that was told to me. They did a horrible job with the repair .. the paint that they used must have been so cheap, it was peeling off just a few days later. The owner was so rude, nasty and careless. SCAM ARTIST... STAY AWAY read more

Their work was good, their communication was well below acceptable, job ran over a week beyond estimate with no advance communication. Then to top it off, they messed up the keyless entry/start and refused to fix it saying wasn't their fault and it's going to cost me several hundred dollars to get car reprogrammed and new keys. Really pissed me off, for their lack of accountability they get 1 star. Stay away read more

I had damages on my hood and grill, so I decided to take it here. I went in on a THURSDAY, was looking to speak with Derek(owner's son) but he wasn't there so I ended up speaking to Kevin, who at first seemed very nice. Lidia, female receptionist was also nice. He took a look at the damages, took some pictures and gave me an estimate of $1553 plus any minor damage that could be under the hood (hood and grill were pushed in pretty bad so damages under the hood were possible). And at my request, he gave me -$200 for paying all cash. Total: $1353. He told me to drop the car off on MONDAY and it would be ready on WEDNESDAY. I dropped the car off Sunday night so they could start working on it Monday morning. Now this is where it goes downhill.. I called on TUESDAY and spoke to Kevin asking for an update and he tells me it will be ready tomorrow (WEDNESDAY). So I make my plans according to what he tells me and get ready to pick my car up on WEDNESDAY. I didn't hear from them on WEDNESDAY so I call around 2pm and Lidia tells me Kevin says the car is not done and that it will be ready tomorrow (THURSDAY). I'm a bit angry but I keep calm. THURSDAY comes around, no call from them. I call them at 330pm, Lidia picks up and transfers me to Kevin and with a nasty attitude, he tells me car will be ready at 330pm tomorrow(FRIDAY). Now I'm angry, I ask him when was he planning on calling me and telling me this.. His response? "Like I said, car will be ready at 330 tomorrow." HOW RUDE! My temper goes off, I call back and demand to speak with Derek. I explained the whole situation to him and what does he have to say? The parts didn't come in on time and that he extends his apology. I didn't want to hear none of it. It ain't about the parts. It's about CUSTOMER SERVICE! How about calling your customer and giving them an update on the car rather than the customer calling in everyday?! So FRIDAY finally comes around and Kevin leaves me a voicemail telling me the car will be ready by 2pm and the total is $2008. I called him back wanting an explanation for that total and he explains to me how the original grill which was $146 turned out to be $350 plus there were lots of damages under the hood. I didn't say anything to him over the phone because at the end of the day, my car was still at his shop and at this point, I trusted no one there. I head over there mad as can be. They tell me to go look at the work done but I demanded for it to be shown to me. As Kevin is walking with me to my car, I ask Kevin how come I wasn't called and told the grill went from $150 to $350? How come I had to call in everyday of the week to see if my car was ready? How come I was not called and told what damages were done under the hood and how much that would cost me? I did have a nasty tone to the questions but at this point who wouldn't?! So Kevin gets nasty back and tells me he ain't showing me the work done, and to pay and get out. I was SHOCKED! At this point, I had no idea what I was paying for so why would I pay and leave?! After having a nasty confrontation with Kevin, I end up calling Linden Police. Why? He has to show what work was done before I pay anything! Cops arrive, he ends up showing me, I end up paying $1808(I had to remind him about the -$200 he originally gave me off because I was paying cash), I grabbed my keys, cursed him out and walked out. AND the job done is HORRIBLE. I can clearly see the hood not aligned with the headlight. But at this point, I just wanted to get out of there! I will never ever step foot into that office and garage! I do not recommend ANYONE to go here, not even my worse enemy. Customer service is GARBAGE. Kevins attitude is GARBAGE and their work is GARBAGE!! ZERO STARS!! read more

It took this body shop 3 weeks to fix and paint our car's hood. The original estimate they gave of $1,700 was upped to $3,000!! Once returned, the car had broken light which we had to fix. The car had to go back to them as the hood spray had orange peel effect around the perimeter. Never got here unless you are ready for multiple surprises. read more

Great shop and great work. Amazing customer service. My truck was finished quickly and great attention to detail.

Worst place ever!!! I saw great reviews so I had them paint my car. Color does not match! Paint has bubbled and lifted off, and to make matters worse my car was side swiped and damaged while in Linden's possession!!! The owner gave me every excise in the book not to redo the repairs. Just went to court yesterday, judge made them reimburse me some of the money but not all of it. Real let down. read more

I've been here before so I've made it a point to bring my friends as well because I get great service and the people work with you on prices. They take their time to consult you on the best possible way to go about dealing with your car's repairs. I love coming here, even though I rather not get in a crash anytime soon and spend more money. Lol. I recommend this place to friends and still recommend to anyone I know with car issues. read more

Shawn is the best! So helpful. Informative. And great pricing and bodywork. Thank you thank you!!! I would recommend this body shop to ANYONE. read more

Absolutely superb customer service! From the minute I walked through the door, Lydia immediately made me feel I came to the right place. Afterwards, Derek handled a majority of the details and he took the time to explain the damages and repairs, along with helping me file the claim with the insurance company. I was kept me updated throughout the entire process and the attention and dedication to do a good job just cannot be surpassed. I highly recommend them if you're in the Union County area and need work done to your car. Thanks again to everyone at Linden Auto Body! read more

There are getting one star because there is nothing here that is lower! Derrick is the worst, lying $&}%£ you can find. Maybe they treat people better that have large insurance claim, but I didn't and had to pay out of pocket and that I did. He gives you one price and then when it's time to pick your vehicle up, the rip begins. Not to mention the worst body work that I've ever gotten. This place belongs in the " Hall of Shame" I told him that I was coming to pick up my vehicle, conveniently he wasn't present. He probably knew that I would be happy with the shitty bodywork done, so he instructed his assistant to have me pay " Cash Only" and the price went up on complaint. I had to call the Linden Police Department to get my vehicle out and by the way they assisted and encouraged his business practice of forcing me to pay by CASH ONLY! When they clearly accepted credit cards. The police chief will hear about this one. Save yourself from these sting arm tactics ! read more

These gentlemen fixed the damage to my car after a hit and run accident. They were fast, courteous and did a fantastic job. They even fixed some prior damage at no charge! And I am a woman - so I believe the prior reviewer was incorrect in her assessment that they take advantage of women. That is simply not true. read more

I had such a pleasant experience with Linden Auto Body. I had an incident literally 12 hours before having a catch a flight out for business on a SUNDAY! Convientally i was able to drop off my car and put my keys in the drop area. LAB was consistently in touch during the 10 days via email, call and text. When i came in to pick up the car everyone was super friendly. After a few laughs and light paperwork I was on my way! Thank you Linden Auto Body : ) Mr. Snow (My car) feels great! read more

Very honest and trustworthy! I brought my car in to have the back bumper fixed from a fender bender for which I was not at fault. They fixed the bumper. They also fixed a ding on the front of my car for a very reasonable price and from what I can tell the work came out great! Very honest and not shady. I highly recommend! read more

My rear passenger door had a dent in it and i took it to Linden Auto Body Shop. Service was excellent and staff was friendly. Derek was very kind , and helpful. They even washed and cleaned my car. Inside and out. I highly recommend for your auto body repairs. read more

I took my car to get it fixed from a scratch, they did a sloppy paint job. Due to my own personal problems I took it back a few months later to show them what was a real sloppy job. They tell me they did not do that sloppy paint job and accuse me of lying and trying to scheme them. I took my car to them before and was a loyal customer up to that point. I have full coverage and have no reason to lie when it comes to getting my insured vehicle fixed for auto body work. My insurance company sent me to them and I have a lifetime warranty for the paint-job since this company is "such an honest and dependable company". After all of that they told me that they would fix it for me since I showed them proof of the paperwork since they could not find that claim in their system. When I got my car back they buffed out the scratch but never painted it and told me they can try and work something out.. Never again will I go there!!!! I am pretty sure they wanted to take advantage of me for being a female. To everyone that takes their car to this place, make sure you really check out the work they do, they really are not as reputable as they claim to be and especially to all women that go there. I'd rather take it elsewhere!!! read more