Great customer service. They were able to allow me to keep my previous frames and replace my lens…read more I was able to have my eye exam same day, the optometrist is so kind and patient and informative. I would go back.

I having been a customer of this business for over 10 years. Great selection of eye glass frames…read moreand great treatment by all of the staff especially from Dr Norris to the manager, Tim Norris. Would highly recommend this for your eyeglass needs as well as for optometrist and optician services. You will not be disappointed.

My family and I have been in numerous times for glasses and frames…read more My brother had a complicated insurance plan and the staff was very informative and helpful in sorting that out. Not only did we get some great frames, but we spent way less than expected. The folks really expressed a vested interest and expert knowledge of their product. No pressure whatsoever! Would highly recommend.

Although the girls that are very nice and the person that examined my eyes was very thorough. I…read morefound it to be very expensive $430 for just lenses I brought in my own frames and I also had insurance so I don't understand the high cost when I go back I'm going to get an itemized bill.

Friendly young staff at desk but talks too loud about personal stuff…read more Aside from that, the doctor is absolutely wonderful. I can tell he enjoys his job as oppose to some doctors that just sees you and they're like 'peace out!'. He listens and doesn't seem like he's rushing with his answers. Great dr. I'd recommend! I'll be back! He is very old school by the way.

Dr. W is a typical doctor. Makes you do bi weekly checks for about 3-4 appointments and then when…read morethe problem doesn't go away... she'll tell you she'll see you in 6 months to see if it's better. "But doc what if my symptoms that I came into your practice with haven't even been 1% improved since going here"?! You got to love these doctors running your insurance but you not getting results.

Misdiagnosed, scammed and I'm pissed. My wife and I have been going to see Dr. Wianecka in Babylon…read morefor YEARS now. I had an issue with my eye and Dr. Wianecka wasn't in the office so I saw her colleague Dr. Blum. The problem I had was on my upper eyelid not inside my eye, this is key to my story. She diagnoses me with something prescribed me some an ointment to put on my upper eyelid for a few times a day. Dr. Blum offered no suggestion as to what caused this or how it happened. I tried the ointment and my eye immediately got extremely itchy and was getting worse not better so I called the office back and scheduled an appointment with Dr. Wianecka 2 days later. This is where it gets even more unprofessional and pathetic. Dr Wianecka sees me, I explain the situation and she says no I don't think it's what the other doctor said...two doctors same group not on the same page...pretty odd. Then she proceeds to try and blame me for the issue that occurred, and said must be an allergic reaction to something. Meanwhile, Ive eaten nothing new, no new soaps, fragrances, shampoos, laundry detergent, NOTHING, so it 1000% is not from that, very lame to blame it on the patient just because you don't know why the problem is occurring. Then she says oh the ointment that Dr. Blum prescribed has a high % of people who reported bad reactions to it...WHY WAS I PRESCRIBED THIS!? She then insists to put these eye drops in my eye meanwhile yet AGAIN I told her the issue is outside of my eye it's on my eyelid and then wanted to prescribe me an eye steroid drop. No good reason as to why either was prescribed. She made it sound like the drops she showed me in office would be cheap only to find out when I walked out I'm hit a ANOTHER $50 copayment, plus $30 for these drops. Why am I being charged another copay when I was MISDIAGNOSED and not properly treated which caused me to go back to your office TWO days later. This is disgusting behavior and I'll never go here again. I ended up going to another eye doctor and got my problem fixed immediately. The fact that I was charged another copayment when it wasn't my fault along with all of the other issues is insane. Go find another doctor that actually cares.

I have been a customer of Davis Visionworks for years. On November 15, 2024, I attended my annual…read moreappointment at 703 Montauk Highway (Davis Visionworks Great South Bay). My appointment was initially scheduled for noon. I entered the store at 12:10 pm and was advised by Julie that I had to reschedule because I was late. I then stated I thought there was a fifteen-minute grace period. Julie then said they only allowed five minutes. I then asked to speak to the manager to see if I could still be seen. The manager, Joe Fulco, explained the store policy regarding appointment times to me.  During this time, I could tell he felt irritated that I had requested to speak to him due to his demeanor. I then stated information regarding the grace period should be made clear on the website so customers are aware. Mr. Fulco  stated, "The website doesn't need to say to be on time for you to be on time."  At this point, I told Mr. Fulco that I no longer wanted to reschedule and to file a complaint through corporate. As Mr. Fulco wrote down corporate information, I reiterate that his unprofessional comments towards me were unappreciated. Mr. Fulco then ripped the paper with the corporate information and told me to get it myself. I then said you know everything is on camera; that wasn't smart to do. At this point, I felt utterly disrespected and devalued as a paying customer. I proceeded to write down the store employees' names and exited the location.  This behavior committed by Joe Fulco is entirely unacceptable. Mr. Fulco should not hold a supervisory position at Visionworks. He should understand that he is held to a higher standard as a representative of your organization. The customer is always right, no matter what. The disrespectful behavior and unprofessional comments were not necessary. DO NOT GO TO THIS LOCATION!

I am leaving this review because if anyone else has a similar issue that they should call and file…read morea complaint. I was home with the flu and asked my son (22yrs old) to take his sister (16yrs) for an eye appointment. Not only did my daughter feel Doctor Manin was rude to her and in her words "mean" but felt it was because she was Hispanic. The supervisor Joe fulco gave me some BS about not having her prescription over the phone and in my opinion was steering a specific product. When confronted with a valid doctors prescription he back stepped his words. I have had issues at this location and it's the reason I stopped going there in particular. It was just a error on my wife making it at that specific location. I did file a complaint immediately.

Shore Vision has a great selection of frames and sunglasses. The whole staff is fantastic!!read more

Beth is the absolute perfect business owner. She goes out of her way for every single person that…read moreenters her store . She is kind, professional and so caring . I wouldn't think about going anywhere else. She is a staple in our community. Here is wha she did for me over the last few days. Remember this is Christmas week. I called Beth on Tuesday morning to tell her that there's something in my eye, but it wasn't on my contact lens and it's not coming out. I explained it to her and she told me it was a floater. Never heard of this before by the way. She then asked me if I've seen lightning strikes in my eye, which is not a good sign. Yes I told her. I was in Manorville at the time and she asked me to immediately come back to our office to be examined by the doctor. I couldn't leave. I was babysitting my grandchildren. And then it was Christmas Eve and Christmas Day so I set it up to come in on Thursday. She gave me the first appointment in the morning going out of her way to get it done. She was concerned that I might have a tear in my retina. She made several phone calls to find a retina specialist for me and Friday morning. I was sitting in Wright a specialist office who immediately performed laser procedure repairing the tear. The doctor said this could've been a lot worse if I waited. Thank you, Beth thank your staff and thank you Dr. Rua for your expertise and pushing me to go see the specialist.

This was the best experience I ever had at a eye glasses place. Everyone was so friendly and…read morehelpful from when you walk thru the door to when you leave.the technicians were great and Dr, Waddington who did a remote exam was very professional and thorough, she explained every procedure I went through and what the results were. Barbara who helped me choose my frames was great taking all the measurements so that my glasses would fit perfectly. I definitely am going back great experience.

I have been a customer here for 3 years an over the last 2 years I have had nothing but problems…read morewith my glasses. I just got my last pair a few months ago. I went back 3 times (no re-examination, just change the prescription) with this pair and just gave up. I ended going to the competition and got a real education. I was given a very thorough eye exam by an experienced doctor and I was fitted with the correct type of glasses. The eye doctor at Americas Best said I was developing cataracts as it turned out I have one eye with scar tissue and the other eye was fine for a person my age. I don't think I will ever go back there again. The glasses and the exam are definitely second rate.

You wont find a more accommodating, professional, and thorough optometric group on Long Island.read more

Dr. Facchin was able to treat me in a timely and efficient manner, and was very accommodating to my…read moreprescription.

Id give them a 0 if possible. Total lack of respect for people's time. I sat in the waiting room…read morefor over 2.5 hours before I walked out. They charge $500 an hour but thet seem to think that other people's time isn't valuable...I am aware that waiting comes with the territory in this field, however 2.5 is a little absurd.

Excellent eye doctor office. Dr. Nattis performed my mom's last cataract surgery which went very…read morewell. The only thing is that this is the type of doctors office where you wait an hour or more just to be seen. So don't worry if you're a few minutes late. They don't respect your time, so don't worry about theirs. But Dr. Nattis himself is excellent when it comes to eye care.

We have been clients of Captree Opticians for over 15 years and have been happy to recommend them…read moreto our friends and family. Their selection of frames and services are unparalleled. i have never walked out of Captree unhappy.

First off - they don't accept vision insurance here, but you can get reimbursements from your…read moreinsurance company depending. That being said, I have been going here since the first time I ever got an eye exam. I am now 25 years old, relying on glasses since I was 8 or 9. The staff is absolutely wonderful. Judy and Paul are both helpful in choosing the right options for you, and going above and beyond to make sure your experience is everything it can be. Top quality in any product you are looking for, so you will spend a decent amount here, but remember, you get what you pay for!