Great experience coming here for the first time. Fabio was a great answering all my questions and…read morewas very kind. Will be coming back here sending more of my packages.

As a frequent customer, I've always had a great experience here. Fabio is extremely knowledgeable…read moreand is always helpful! Such a lovely staff and they truly value their customers.10 out of 10!

This is a solid business. I needed to mail forms for business. Rather than going all the way to…read morethe post office this place is within walking distance in Southridge. The lady was friendly and helpful. The ambience doesn't really matter since I'm only dealing with mail but it is a little dark and not so inviting. Again, who cares when it comes to getting the business done. Prices were very reasonable. I'd recommending coming here for your postal needs if you live in the area. Why drive to the unpleasant post office.

Oh how do I love this place I purchased my home in 2006, I been a faithful customer since. The…read moreowner of this business is the most professional politest person Ive met. She offers to help you when using any equipment in her place of business. Whenever I stop by. I stay longer than expected, and me other great people while visiting.

I checked in recently to get some important printing done for my Special Holiday Secret Santa Gift…read moreand Christine was such a helpful Patrona Elf! We wrestled with some Red Light Hiccups but figured out how to get through it together and Christine helped fill the waiting time with lots of usefully nourishing high value Conversations and Comedy Special recommendations to assist me with my Boomer Sitting Frustration Blues haha! Thank you Christine for being my Printing Assist Elf this year and giving me interesting ideas on how to Mom sit through collaborative play together! I recommend this store to get all your UPS needs met, Christine is such a terrific Captain with muy impressive multi tasking Ninja skills and keeps the store very clean and well organized to keep the Santa Workshop operating quickly and efficiently!

Really bad experience here. I tried to be understanding as to why Rachel was being so rude. I get…read morethere is policies in place, but that shouldn't disregard kindness or compassion. Rachel was off to the side while about 4-5 of us waiting in line. She was busy boxing up what seemed to be orders. When the gentleman was doing back to back notaries, she hoped on the register to finally assist him. She didn't apologize for the wait or show any basic customer service skills at all towards anyone she rang through the register. I don't mind the wait but people were leaving behind me and others showing frustration its customary to at least thank guests for being patient or even acknowledge their presence. I finally get up to the front of the line and she says, "you can come over here" very displeased to be there or working. Then immediately follows that by telling me she will charge me due to the box not being taped. Again I understand policy, and every other UPS I have visted never gave me a hard time over less than 14 inches of tape. But it was the extreme lack of compassion and the rudeness that was so frustrating. I explained to her, okay I'll go back to my workplace I was working nearby and seal it up. Less than 12 minutes I return and she has me standing in line again. She was observing the line and telling customers they didn't have to wait for notary in the line so she could have observed my box not sealed and said something ahead of time as she felt confident to pull notary vists out of the line. She carelessly continued to say, "that's fine, that's fine!" I simply just wanted to share it was a bit frustrating waiting twice in line, and share my side of things, then dealing with someone completely rude, and how no other UPS has given me a hard time. I would have taken care of the customer or Again re-enforced the policy with compassion. The reviews I am reading about this location are exactly what my experience was:( I would recommend another location if you can or hope they can retrain her, or take some type of action. You never know what people are going through and the economy is tough rn, kindness goes a long way. I hope things get better for her if she was having a bad day, but you just can't take it out on people like that. I gave two stars even though she was very rude, truly unkind, and insanely strict, because I own the fact that the policy says to seal the box when you click on instructions, and that was a miss on my part, just never knew prior to visiting this store, and that the gentleman working did a great job with customers. Even returning customers in line were excited to see him, and knew his name, (think it was Nicholas) so shoutout to him for the customer empressions he made, and maintaining the long line. Also, called in to speak to customer service about the interaction and they were so polite and apologetic and I really appreciated that. I followed up with a positive survey for them. Will also buy a spare tape roll to keep in my trunk as now I am educated on the policy.

The services I used was notary and live scan. The staff there is always fast and customer service…read moreis great. In and out in less than 20mins each time I went. Costs are transparent and fair.

I like that they stay up on new trends in technology such as scanning documents. Innovative and…read moremeeting customer needs.

Bad place to have your package delivered too!! Twice I have…read morebeen there and the store is closed temporarily. Not easy for me to keep going back to see if they are open during regular work hours. Unexceptionable

I needed a workspace to do a research project and get things printed. I was able to work in a…read morecubicle efficiently and quietly. I received friendly assistance from the staff. The printing process went very smooth. I got exactly what I needed at a very reasonable price.

This place is unreliable and dishonest. Pay for next day…read moredelivery and they fail to schedule enough delivery drivers to be able to meet the demand for the sales they have. Not delivering on next day air is theft. The package was coming from Pasadena to Rancho Cucamonga and they fail to deliver. Try calling the customer support line and you're gate kept by an automated system that keeps you from talking to any actual people. This will be the last time I use UPS as in current times they seem to be unable to meet their end of the agreement.

Came by to drop off a package. Parking is limited…read more You can go up to the kiosk and print out your own label. Easy peasy! The employees here are the best! They always are very friendly to me and I never have any problems shipping.

I love this Postal Annex Location! I checked in recently to make copies of important Documents and…read moremail them while getting another copy of a House Key as well for my Roommate. The Service was wonderful and the Team Members are very patient in helping me organize my documents and offering a fun selection of animated keys to help us locate our House Keys easily with a Special and uplifting design! I definitely recommend Postal Annex for your next Key Cloning Adventure and to take care of any important copying and printing Services!

This place has served me well every time I've been here to drop off packages…read more I just wanted to share that this place accepts FedEx packages! Well, I had a prepaid labeled package and they accepted it. They told me that the earliest fedex picks up is 4:30. Another one comes at 5pm. One is ground shipping and the other is another type, overnight maybe. So glad they accept it because UPS was kind of rude about me inquiring about it and usps didn't accept it. These folks were super nice over the phone. I know these jobs aren't fun and people can be impatient and rude and it could easily ruin your day but I'm just saying these people are still nice over the phone. I appreciated it. And many FedEx locations are kind of far from here so thank you for accepting FedEx packages!

The new owners are amazing! I've stopped many times to have my eBay packages sent STAT! Quicker and…read moreeasier than going to the Post office. Thanks for always being helpful and FRIENDLY. The remodel looks great btw!

Post Box Plus is a perfect place for your postal needs. FedEx, USPS, you name it, the Owners are…read morethere to assist. Seeking a mail box, it's comes with a street address unlike other postal centers. Super friendly family-oriented place, give it a try! - LAS

I have been to many many Fedex centers and Fedex offices. This particular one is great and open…read morelate. Shout out to Desnee and Elizabeth, for being a quick, knowledgeable, friendly and super helpful. You ladies are awesome.

Complete inept group of people working here.. my client spent two hours to ask to have a package be…read moreset up for pickup and of course they were too stupid to listen so I wasted time..