Came here to replace my broken driver's license. I walked in and instead of getting in line, the…read morelady in charge, told me to do a self check in since I had my passport. Waited for about 15 minutes and my number was called and saw rep and she was courteous and professional! Have a great experience on this visit!

I can see the change in service. I enjoyed the experience. The staff were very polite.read more

Parking is tough and sparse. It's a zoo so we left without even trying to go in. Turns out we were…read morein the wrong place any way so good thing we didn't waste time for nothing. It's for tags and not for licenses. The staff was friendly and helpful. Unfortunate they sent us to the wrong place but it's ok because we needed to go to the mall any way.

I didn't have an appointment I was just a walk-in. I just needed a fax number. The security officer…read morewas so friendly and kind. He offered to get the information for me while I waited at the front door. After obtaining the fax number I needed he kindly handed it to me and told me to have a nice day. The whole process only took 15 minutes. I was quite satisfied.

I dropped in here this afternoon to transfer title and registration on a trailer I purchased. The…read morewait was short and staff were hustling. Selena was very friendly and helpful.

I've tried to get my TX license at this location five times and arrived at 230pm each time. They…read moresaid they were not excepting any more people. Yesterday I got there at 1pm and I got in line online. I got in the queue finally! I sat there for 30 minutes and they started to tell people coming in that they were no longer taking any more people and return on Tuesday. They are open on Monday. And they close at 5pm. I'm pretty sure our taxes goes to paying government employees. At 3pm, they finally called my number. It was a quick process from there. However they were having conversations in the open. A young man said, "what are we gong to do? Should we open it up?" The older larger women with short dark brown hair said, "no I live in San Antonio and I want to get home." The African American woman said, "no I want to get out of here before 5." It was 3pm and there were only two more people behind me. So as other people trickled in, they were forced to take them in. There were five employees standing around doing nothing as each citizen waits 2-5 hours! Taking time from their busy work life. And these lazy employees who receive a paycheck from our taxes, can't even do their job! I want the right to fire them. If I ran that department, I would fire these ladies and have the most efficient department making good use of tax payers money! I don't like to give these type of reviews no matter how unhappy I am with a business but this review was warranted. I was upset for other people being turned away and the five times I was turned away.

Shocking this was a great experience We made appointments…read moreonline and they stuck to it with little waiting Greeted immediately to start as they filter ppl for what their needs were Even though we filled things out online, just like the doctors office we had to fill out here as well. They took my spouse and I at the same time which helped immensely because we shared documents of proof Eye exam was the old school way which is so much better than trying to use those machines Do not fear if you need to come. We thought it would take all day. Would gladly deal with them again

I went to renew my license & was out in less than an hour. It might've been since I went between…read more3:30-4 when school was getting out on a Tuesday if that helps anyone. Dolores was also a very nice, professional clerk!

I called ahead of time to make sure I had all the documents. Skyler answered the phone and she…read moremade things so easy. I asked my questions and she was quick on the answers. When I arrived, I did not know who I was working with but she was working the whole office and there was another representative their but she was on the phone with a customer the whole time. When I was done and she made some money for the County/State off me I asked her what her name is and she said "Skyler". I smiled and thanked her for helping me out. Skyler will be a Boss one day.

If I could give 0 stars, I would. The ladies working here are so rude, and clearly have nothing…read morebetter to do than ruin everyone else's attitude. I gave her a smile and gave her my documents I thought I had needed. Online it said I only needed a couple of things, so when she looked at me like I was stupid I felt extremely embarrassed. Even the first thing that came out of her mouth was extremely rude and the attitude was even worse. The entire interaction was awful and she ended up giving me the wrong document! I will be going somewhere else to get my car registered, and I suggest you do the same.

I had to renew my drivers license in person this year. I made an appointment online. They send you…read morea link to check in once you arrive. I went on Wednesday at 3 PM and it wasn't very busy. It took about 20 to 30 minutes to get called once I checked in. The process is pretty smooth. There's plenty of seating in the lobby and the announcements are clear and occur often. Parking is available on site. I got my appointment within a week of making it.

Has a good experience there nice and friendly staff. It was the first time I had been to the office…read morejust moved here.

Warren Holt was so friendly and helpful! He went above and beyond just to help me after I would…read moreleave to take care of the rest of my business.

Just another visit to a government office. That would you really expect. Not organized, but the…read morewait wasn't as long as I'd expect... Got what I needed tho.

Everyone here is so nice??? I set up an appointment for 9:40, they had my name called by 9:43 (good…read morething I showed up early to fill out my application to renew)! I also overheard a woman bending over backwards to help a poor kid in trouble with his driver's test. I'm SO impressed!

I recently visited this DMV to have my Hawaii drivers license transferred to a Texas one. I admit I…read morewas looooong overdue (at least here in Texas you are required to transfer your license within 90 days). Covid hit shortly after I moved & life was turned upside down for everyone. Now that I've once again moved (this time from Houston to SA), I decided I had to just get it over with. This office is currently operating by APPOINTMENT ONLY. I was able to easily schedule online back in March but the wait was a month long. Hopefully it's gotten better since then. When you arrive, you will submit to a screening (sanitize your hands, temperature taken & the guard asks a few simple questions like whether you have any symptoms or were exposed to someone with Covid recently). There are self check-in tablets available & then you'll have a seat until your number is called. I printed & filled out my application form at home & also used the online check in option that was provided in my appointment confirmation email.

Vehicle Tax office. Had an issue and they went out of their way to assist me. We have been going…read morehere, off and on, for almost 15 years and have received excellent service every time.