Stumbled upon this gem USPS while looking up USPS in the vicinity due to my occasional long and…read morearduous work schedules. Initially I was in doubt, thinking that there is no way a USPS is open until 22:00 or on both Saturdays and Sundays but I really needed to mail my shipment on time so I drove here to check it out. As I arrived, I realized that the rumors are true! They are not only open until 22:00 and are open on weekends as well. I'd especially like to recommend Gregory, who was the friendly, efficient and accommodating USPS agent who helped me out. It is rare to see someone who is optimistic, efficient and happy when working this late. Bravo, Greg! Because of the Greg, friendly and efficient staff members, plus the convenient opening hours including evening and weekends, I will definitely be coming back to this particular USPS in the future even if I had to drive much further. Keep up the amazing work, Greg and USPS SAT John Saunders!

Would give zeros stars... they close and turn off lights 30 minutes prior to the published closing…read moretime/ staff is beyond rude/ worst post off ever .

Great service Friendly staff…read more Knowledgeable Fast Free parking Clean and spacious Off the main highway Two entrances

A great location! I'm new to shipping items and recently just started shipping from this location!…read moreNina was wonderful! She explained everything to me about when/where my package was going and explained the prices of shipping to me very thoroughly . She was also very kind and well! I will be using this location for all my future shipping needs!

Came in to do a change of address. Originally the map had sent me through the back entrance which…read moreis for employees, so a quick heads up. Yvonne at the front was nice and friendly. I went in and out in less than 2 minutes.

Last time I was there it was AN EFFORT to have the minority wait on us in line. There is not a drop…read moreof care in this Postal Office and I am approaching up in age. If any good postings, it is probably by someone one of them knows. Honestly this is a filth area and it breeds that type of attitude.

My visit was amazingly quick! James was truly educated about the duration of deliveries, providing…read morenot only me but with other customers with easier ways to deliver based on our needs! We need more people like him in our local USPS offices. He probed politely and with purpose. He even told everyone to have a wonderful day, and I don't think I've ever heard an associate say that other than an employee at the other USPS office I drive to, it is 20 minutes to downtown, which is the location I usually send my packages from, but it truly means a lot! I drove 15 minutes to this USPS office despite living 5 minutes from one because of how not friendly my local one is, which is why I visit different locations often. Other than James providing an UHmazing experience, I have zero complaints, the store was also very stocked with boxes etc. Thanks again, James, for your knowledge about your job and caring about your customers!

Update January 2023…read more I hate, hate having to mail anything from this location. I do it because I am essentially an optimist so I always think, "Maybe this time it will be different." NO I dropped a self-addressed pre-paid envelope in one of the mailboxes in the parking lot. (There are three.) That envelope, containing an endorsed check, took 10 days to be delivered to its destination near UTSA. My New Year's resolution: do not put your trust in this branch of the USPS. It always ends up becoming a problem.

I used to go here all the time but no longer do. The woman who works has always been so…read morenice...until I unthinkingly walked up to the counter and cheerily said 'Hi'! She completely ignored me and walked away to the back of the store to do something. (The rules are: Wait to be called! oops!) Another time, I saw a corner of my parcel that needed a small bit of tape for mailing. I asked her for some tape and she said they didn't keep any tape there. Of course, that was a LIE. There is NO way a post office, even a small one, would not have tape. Do they think I'm stupid? At the regular post offices, they always give you tape when needed. Sometimes they will better secure your package w/o your even asking. Another time, I saw a big roll of tape laying on an adjacent counter and assumed I could use it. The man behind the other counter heard me (could not see me) using the tape and bellowed: If you're going to use that tape, you'd better be sending it priority (or something like that)! I have never been yelled at at any post office in my 76 years! His lack of customer service skills is appalling. Did they just hire him off the street?? The convenience of having this so-called post office is not worth it. They are not professional. It's just better to go to a full-service post office where you are treated with respect. This is truly a skeleton outfit that no longer provides any conveniences. You could hardly call this a job! What are they getting paid for?

Wow, what is wrong with this place? Signs out front state no QR codes, no cell phone use,…read morecash/check only. Who still uses check?? I walk up to the counter, I'm told by the employee (older woman with dyed red hair) who didn't bother to greet or look up at me, "you're using the wrong box, you can't use that box", no suggestions, just "I'm only stating the facts." I'll be the using the airport station on John Saunders instead, they are at least open 7 days/week and evenings.

This is a pick up annex only. The employees I've interacted w/ have been very nice. The first trip…read morethe guy took his time doing I don't know what but the other cpl times the staff were super friendly & efficient. Almost anticipating the address I was abt to say. I was impressed! especially for the usps. Ty all!

I had to come here to ship a couple items I was selling and both times I came here they were…read moreefficient and very helpful!

Pro: they have a parcel drop drawer that wasn't full and it's one of the few locations around…read moredowntown that 1) even has a parcel lock drawer and 2) has 24/7 lobby access. It's also the only post office I've ever been to with package pickup lockers. Con: they did not complete an origin scan and the package moved between 2 post offices before it had an in chain of custody scan status. As a marketplace seller this directly impacts our late shipment metric as to the system it looks like it was dropped off late even though I understand what happened because the zip code under this scan was not the zip code of this post office. Again the seller systems don't have any way of knowing this so we still get dinged for it.

Love this post office. Always fast and friendly service. They have everything you need at this…read morefacility.

Extremely disappointed with the service at this post office…read more We drove 40 minutes after confirming online that Thursday had walk-in passport hours from 3 to 4 p.m. When we arrived exactly at 3:00, we were told the clerk who would be helping us was on lunch and wouldn't be back until 3:30 p.m., which made no sense considering that's when walk-ins were supposed to begin at 3:00pm When we were finally helped by TYLER, his attitude was unprofessional and unwelcoming from the start. Every chance he got to send us away, he took, rather than helping us resolve small, simple issues on the spot. He acted inconvenienced as if he just didn't want to help. I also watched two families get turned away, even though they arrived during the posted time slot. It genuinely felt like he didn't want to assist anyone. He was dismissive, rude, and condescending. The whole experience made me feel completely uncomfortable and unwelcome. I've never had such a horrible customer service experience. It's not just Tyler's behavior that's concerning. It's also a management issue for assigning someone clearly unfit to represent USPS, especially in the role of a passport acceptance agent.

I love this store. It is the only one I will go to…read more They have always been very Courteous and very prompt when you come through the door.

Walked in while the employee was helping another customer, which is fine. The were chatting about…read moreconcerts and the pics she was printing for him. However, I've been standing in line for almost 10 minutes without a single acknowledgement to me when I entered or while waiting , neither to the customer behind me. Its unprofessional in my opinion. There was only 1 employee.

Great usps location!! I don't know why the reviews are bad. I've used their passport service, sent…read moremail, bought stamps and used the self service kiosk. Sometimes there could be a line but the workers at this location are the most friendly USPS workers. They have PO Boxes as well and well stocked shipping supply area.

absolute worst ..no .. customer service !!!! they refuse to answer a phone call after many…read moreattempts !! i'm trying to locate a package , there is no info online on its location, and they refuse to answer a phone call for info !!! thanks for making me drive around town looking for this package when all you needed to do is answer the phone!!!!!