This place has SO much more to offer than the big box! You walk in the door and it even smells like…read morea hardware store. It has everything... quality cookware, small hardware items (nuts & bolts) that you can purchase individually, Yeti items, you name it! And knowledgeable attentive service staff as the bonus. Prices are reasonable too. I saw a pizza peel competitively priced, or better, than the internet giant. I would move to Winter Park just to use this store... and just might! Support this family-owned business.

Friendly staff. Very helpful customer service. Small shop with tremendous inventory. I highly…read morerecommend this store for all your hardware needs and gardening supplies.

Honestly probably the best customer experience I've had in ages. This young entrepreneurial and…read moreconfident young man named Zach little helped me out with every problem and question I had. He is a real one so to say. I recommend a promotion immediately and give him a paid day off for all this hard work he has done for this store!

I had a store experience so bad I will never use this Ace Hardware again. This took place at…read moreToole's Ace Hardware in Maitland (1607 S. Orlando Ave.). Yesterday (8/13) at around 4:15PM I bought a transformer from the store. Cost me $34. Unfortunately, it did not fit in the space I have. I took the item back today at around 12:00PM (8/14) with my receipt. I was told I could NOT get a refund for my item, even though I had my receipt. She didn't even open the box to check the item (I had repacked it the way it was sold to me). She asked her supervisor, and the supervisor also said no refund. The cashier told me there were no refunds on electrical items. I was not warned about this by the cashier when I bought the item. I was flabbergasted. I like to support local businesses, but that support only led this local business to spit back into my face. I will never use this Ace Hardware again. We will now make sure to go to the big box stores to guarantee we get a refund if something doesn't work, especially within the first 24 hours. I actually left the transformer with the cashier because I can't use it, and maybe someone else looking for one will be able to. I hope keeping my $34 was worth it to never have my business again.

Always has what I need and is convenient to get to. Everyone is very helpful and knowledgeableread more

Once again today I went to my ACE store on St Rd 434 in Longwood Fl. I Need some help with a…read moreproject and i meet up with Wayne. This guy has helped me out several times before. I showed Wayne my problem he looked over the problem and in a few minutes he figured out my problem and helped me to fix it. I can not tell you how surprised and happy I was that Wayne helped me once again. I can not say enough good things about Wayne, he is by far the sharpest tool in the shed i know Thanks again Wayne and i will be back again soon By the way I have been a very satisfied customer of these store for more then 20 years. Wayne needs to be the store Manager he is very friendly and he knows his stuff about working in a Hardware store

Carter's Ace Hardware is so convenient and easy to shop at. I needed some spray paint for a craft…read moreactivity and I was able to find and purchase everything that I needed. The staff are always available to answer questions and help find you what you need to complete your project. I feel the prices are very reasonable for the merchandise. Today I purchased silver glitter spray paint, gloves, and a spray attachment for the bottle to save my manicure from silver spray paint. As always the shopping trip was successful and completed with ease.

This is my local hardware store and my wife and I love coming here to pick up the things we need to…read morekeep our projects progressing. The staff is awesome and they carry all the things we need with the exception of lumber, although they do keep a minimum amount. Super clean store and extremely helpful.

I like using Community stores .Ace is close and the speak English .Nice people and they sell mulch…read moreand propane too.

I really feel lucky to have this store located so close to me so I do…read morenot have to travel so far to a big box store. They have a great selection. They are always positive and helpful. Real neighborhood feel. I love that.

This particular Ace Hardware is located in the strip mall on the corner of East Colonial Drive…read more(State Road 50) and Coy Drive. I came in to get an air filter and took a moment to check the store out. It was well-stocked and the staff here were friendly and professional, especially for an early Saturday morning. The prices were competitively situated and they had a nice selection of items you might need around the house. They had everything from air filters to grills and even Jerky and spices. Overall, it was a positive experience.

5 Star update for an expanded store and great service!…read more Whenever I need something for the home or lawn, I'd much rather spend my money at this small Ace versus a huge Home Depot. As soon as I walk in, I'm always greeted and offered help finding whatever I need. Though you may think it's small from the outside, they carry an incredible amount of products and once you're inside, it's much larger than you'd think since the expansion. What continues to set it apart is the level of service. So glad we have this shop so close to my neighborhood!

Joe was great. He stopped what he was doing when I approached him to ask for assistance with…read moreblinds. We needed the blinds custom cut in order to fit a sliding glass door rail we already had at home. His willingness to assist without a moment's hesitation was appreciated. Once the blinds were cut, we chat with Joe for a bit and thanked him for his help.

They have a great service selection on plumbing, electrical and today we got lot of Plants for our…read morehome... It was really a great value within our budget... Ms. Deanna always travel extra mile as a great employee. She is a true example of an Employee for Home Depot. I would definitely recommend anywhere for her.. She is a great asset to the Home Depot.. Like a Role model. They have air filters... They have new referigerators.. We bought in the last 2 years, Referigerators and Gas Stove.. Till now it is working knock on the wood. They also support for DIY enthusiasts and professionals in the same way/sync. They have Spring Black Friday sale at The Home Depot, from 4/9/26-4/22/26! Its on State Rd 436 Altamonte Springs, FL 32714..next to Target...You have both ways to enter through 436 and 434 also Hours are: Mon-Sat: 6:00am - 10:00pm Sun: 8:00am - 6:00pm They have rentals too... Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: #5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit" "Honesty is the Best Policy"Be Truthful,Honest and Fair"

Great experience with Lowe's walked in qith a goal in mind to paint my guest bedroom. I already had…read moremy selected color and trim in mind. Set over to the paint area where they prepared my paint under 10 minutes. I got to walk around a bit to see new things and plan a head for other projects. The staff was so friendly and informative in the paint area. Thanknyou guys sooo much. It made my trip so much easier.

To Whom It May Concern, I am writing to express my…read moredisappointment regarding the customer service I received from the manager on duty at the Lowe's Altamonte Springs location on State Road 434 on July 16, 2026, at approximately 5:00 PM. Earlier that day, I received an online order that was delivered to my home. When I returned from work and reviewed the delivery, I discovered that the product I received was not the product I intended to purchase. I had ordered a paver base Step 1 product containing aggregate stone for stabilizing soil prior to installing pavers. After speaking with a customer service representative, I learned that the product listed on Lowe's website was not accurately represented and that the item number was associated with a different product than what I expected to receive. I requested to speak with a manager to discuss options for correcting the issue. Unfortunately, the manager's demeanor was unprofessional from the beginning of the conversation. Rather than listening to my concerns, she immediately stated that the product had been verified and that the store did not carry the product I believed I had ordered, despite it being listed under the same item number. I suggested a reasonable solution: pick up the incorrect product and deliver the correct item from another Lowe's location that had it in stock. However, throughout the conversation, the manager repeatedly interrupted me and did not allow me to fully explain my concerns. I attempted to explain that Lowe's should have notified me if the item I purchased was not actually available as represented online. Instead of discussing potential solutions, she repeatedly stated that the only action she would take was to schedule a return pickup and that nothing further would be done to resolve the situation. When I asked if this was truly how Lowe's handled customer concerns and whether no effort would be made to correct an apparent website or fulfillment issue, she replied that this was company policy. The conversation became increasingly frustrating because I felt my concerns were being dismissed rather than addressed. While I acknowledge that I became upset during the discussion, it was only after repeated interruptions and an apparent unwillingness to listen or work toward a solution, I had enough of the interruptions and stayed shut up. The manager ended the call by hanging up on me. Rude Afterward, I attempted several times to call the store back but was redirected to corporate customer service. The experience left me feeling that the manager lacked the customer service and conflict-resolution skills expected of someone in a leadership position. I am disappointed because I have always believed that customer service should focus on finding solutions when issues arise. While mistakes can happen, the response to those mistakes is what defines a company's commitment to its customers. Unfortunately, my experience at this location did not reflect that commitment. I hope Lowe's will review this incident and provide additional training and guidance to ensure that customers are treated respectfully and that managers are equipped to effectively resolve concerns when they arise.