These guys are amazing. If you are in Oklahoma don't go any where else. Quick, and will save you…read moreALOT of money! Very knowledgeable! Great mechanic! Thank you!

I went down to Elk city to visit a friend. Ended up at EC Auto Repair. Jesse and his crew were a…read moregreat help. I would recommend them for sure.

Avoid EC Auto Repair in Elk City, OK. We limped in with a…read moreblown turbo and were met with confusion, severe incompetence, and shady pricing. The issue was obvious, yet staff struggled to diagnose it, couldn't handle basic information, and entered our diesel truck as a gas V10--then wondered why parts didn't match. We were quoted $2,800 with no clear itemization. When we supplied our own part, labor mysteriously jumped from $180/hr to $248/hr. They also tried to tack on $300 for an oil change, another $300 for unnecessary fuel treatment, and a questionable $98 "shop fee" they falsely claimed was required by Oklahoma law. The promised loaner vehicle suddenly turned into a rental once we pushed back on pricing. At that point, we decided to do the repair ourselves--it took about 12 bolts and basic tools. To top it off, the owner became aggressive, attacking me while trying to get my keys and called police while we were finishing the job. The officer was professional, but it says a lot when police are a regular presence there. Bottom line: Disorganized, dishonest, and hostile. This shop appears to take advantage of out-of-town customers. Save yourself the headache and go anywhere else. Every local we talked to said to steer clear of this over priced and shady place.

Friendly, professional, and helpful to those of us who are disabled. I will be a returning customerread more

From the owner: friendly customer service and we will stay late and work on weekends for travelers.read more

I needed brushes for my alternator and I would have had to wait another day to get them. He walked…read moreright over to a drawer and put a set on and handed to me installed to the brush holder and at a great price. What a find for me to know he is in town.

What a great place!! Orville was spot on. He really knows his stuff!! While my radiator was ok, he…read morefound a crack that would have created a problem later. Thanks again Words Radiator Shop.

I had one of the worst experiences of my life from being hit by a drunk driver where i wasnt even…read morein my vehicle and not at fault in the slightest. My own auto insurance coverage, The General, made everything ao much more painful and unnecessary than needed to be and i was very much feeling lost with this horrible experience. By word of mouth, I heard that Shannon's shop did amazing and has been going strong for years on years and that theres never been a known complaint about the way they conduct business, treat you like a human being, I felt heard and understood, and i felt that they took extra steps to communicate that in a way that i could appreciate. I can say that they were the light in my dark situation and I'm definitely a fan. I never EVER felt like they weren't giving 1000% to put me first, from Valerie at the front desk whos stayed after hours several times just to make sure she got the customers concerns documented recorded and contacted, to her family and Shannon who was nothing short of personable relatable and forthcoming, to those behind them that work their magic to bring it together. I felt nothing short of comfortable and well taken care of. They completely changed my experience of what I was currently going through and now I'm also a fan for life. Blessed be the people that work at this shop

They took good care of me and worked to get me back into my work truck a soon as possible. They…read moreare good people thanks for the great work

they did absolutely amazing on my car. They fixed my bumper for me even though I didn't have to ask…read moreit was a little bit broken and they fixed it for me which I deeply appreciate they work so quick and they work so efficiently. They are good priced I highly recommend.

I received the biggest bolt in my tire. Being in the middle of nowhere, I knew I'd have to drive on…read moreit to have it repaired. I called the day before to make sure they had the tire size I needed, then I limped my car the 15 miles to the shop. When I arrived, I was told it would be an hour. No biggie, so I sat and waited for it. The front lady was super nice and personable, and the shop was small but very clean and organized. I was honestly terrified it was going to cost a fortune, but thankfully they are extremely reasonable on their pricing. I figured I would need a new tire (I was right), and the cost was very competitive. It took almost 2 hours in reality, but I was pretty happy with the experience. My one complaint was that the tire pressure wasn't checked on my car. I guess I'm spoiled with tire shops also making sure the other tires are in good condition. I had another tire that was about 4 pounds lower than it should be, but they didn't take care of it when it was in. I do understand they were busy, but I figured they would check. All in all, I'd visit them again for a new tire, especially for an emergency such as this.

Last Thursday my family and I were making our way out to OKC for my daughters tournament. On the…read moreway we managed to pick up a piece of glass all thanks to a careless driver and started losing air pressure fast. I managed to keep the air pressure up and waited for this shop to open up which happened to be 2 miles from my location. First, I would like to say thank you to this shop for getting a patch on my tire quickly. You literally saved us and didn't try to over charge me. You're quick service and kindness definitely won me over and I am very grateful. If you have any car trouble, I highly recommend Great Plains Tire Service.

From the owner: Our trained and talented Elk City, OK Auto Repair specialists are here to help you today. At Great…read morePlains Tire Service, we understand your frustration and will get the job done right the first time.

Was looking for an upgrade on my vehicle. Was greeted by Chasten Musick and the experience only got…read morebetter from there. If I get the opportunity to trade in my vehicle and get into a new one, it will only be with Chasten. He actually had me enjoying the experience

They refused to give this Army Veteran the $500 discount that they advertise online. They also owe…read moreme $1800 dollars for cancelling extended warranty on electronics. It's been over 5 weeks, have heard nothing.