Love this store, even though they don't always have my beer. They do have a good selection of cigars. read more

Liquor & Cigar Room - May Cicco, Toro Reject - Tobacco Shops Near Me - Hercules, California

Great store with a wide selection and items you do not find everywhere. The customer service was amazing, and the staff was helpful and friendly. read more

Liquor & Cigar Room - Tobacco Shops Near Me - Hercules, California

Loving coming to this shop, just remodel very clean very friendly workers. They also have liquor now which is a plus. read more

Liquor & Cigar Room - Now sale liquor - Tobacco Shops Near Me - Hercules, California

Great people and very helpful. Owner son Saj is very friendly and nice to all customers. Recently remodeled...you can get everything from scratcher, lottery, liquors and cigarettes...one stop shop... read more

Now selling spirits. It's a really good all around neighborhood shop. The new remodel looks great!

Great customer service and very friendly Manny i came to know is a cool guy the other personal is friendly as well. The new construction in the store is amazing everything is so clean. Awesome store read more

O V E R P R I C E D!!!!!!! + $5 debit fee!!!!!!!! Also, the lady needs to work on her customer service skills. Not friendly at all. read more

i love this place! The shop owners , a tall gentleman and a woman, are very respectful and polite .. i rate the service 10/10. i also love browsing their collection of Spiritual tools , snacks and things to drink,And all of their smoking products. Sometimes they have sales and i can buy a good size bags of chips for a dollar , which you cant buy a bag of chips like that any where else any more! Thanks for being the only smoke shop in hercules (i think..... If not you guys are still the best convenience store in the plaza z) !! read more

Always great service when I come here. The owners are respectful and polite. And they always have what I need.

The City of Ember is the greatest shop in the world it has great customer service,as well as great family run business that is very knowledgeable of their stock and other products best place ever. read more

The staff and owners are very friendly and treat their guests well. The prices are fair and they are centrally located. I have even won money on their scratchers and hope the win the mega millions soon! read more

The best store in Hercules, lots respect for the owners. Nice and clean. Always helpful . A great place to visit....

Been my go to spot for cigars. Great people behind counter, would recommend this place to anyone.

So many options! Friendly staff! Always able to provide me with knowledge of the products! I love this family run smoke shop

I wish I could give more stars. City of Ember is ran by a wonderful family. They are kind to my son and myself. We have been buying from this business sense we've known they existed. Never have we walked in and had a bad experience. We frequent so often that our relationships are more than customers to them and us. This is a great place to buy all your needs! read more

The best place to buy your smoking essentials and etc! The store is owned by a great family! Everybody is so nice when entering the store. Great place to to patronize! read more

Had exactly what I wanted at a very reasonable price. And the woman behind the counter was very sweet to an out of stater.

This place sold me an expired synthetic urine kit. The manufacturer said it's on the seller to provide a refund and City of Ember will do nothing. Avoid this place is you value business ethics and integrity. read more

Liquor & Cigar Room - 2 year shelf life, made 3 years ago. No refund, no honor, beware. - Tobacco Shops Near Me - Hercules, California

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Racist management!! The Indian guy and old lady called me the N word because they thought I stole a water that I had brought in from outside! Extremely disrespectful and over priced anyway read more

This place has gone from sad to Awesome! Prices reflect the current prices available at similar stores. The owner is very nice and very helpful. Many of the reviews here seem to be left by the previous managers and his friends who have tried over and over to see this place fail. Since this lady took control of the store, the product selection and stock has improved so much. Everything is clean, even the floors and the lighting is really good. Before it was dumpy now it is a class act. There are plenty of cameras to watch everything so its a lot safer than years ago and no more men smelling like alcohol working behind the counter. They can do special orders and are very helpful with returns. They sell lottery and all kinds of cigs and vapes. They even have a website now! Love this place. Ignore the haters...always gonna be some! read more

Come here all of the time staff is very helpful. They have a wide variety of items for all smoking needs and snacks for munchies only smoke shop I go to ! read more

Not just a smoke shop, it offers incense and meditation bells as well. Very good prices and staff are super nice!

Stopped by Cigarette City after seeing that the Powerball was starting to rise, so I thought why not and just give it a shot to grab some tickets while I was in the area. I walked inside and it's just a tiny shop. It's your a-typical, family owned smoked shop with some snacks and accessories, drinks and most importantly lottery. The owner- the man, was a very nice elder, gentleman who smiled when I entered and asked me what I needed. He was quick and got me my powerball tickets and on my way out, he thanked me for the business and he wished me the best of luck. I said, hey if I win, you win too so thanks. Its good to know that even though the world is such a rough place, there's still good people out there. I can't speak for the rest of the shop itself, but from what I saw, it's very clean and well stocked. You can get in and out pretty quick and there's always parking in the plaza. I was only here to pick up some lottery tickets and scratchers, so it worked out pretty well for myself. read more

Good store, friendly service and good selection. Not much more you could ask for. If you need something, you can let them know and they'll stock up for you. read more

My go to smoke shop everything i need is located in this shop. The owner is very nice and always got answers if you got any questions.

City of Ember is a family owned well established smoke shop in the San Francisco East Bay. The store is repeatedly very clean and well kept. The staff is very friendly and knowledgeable on the wide selection of products they offer. The prices at cigarette city are also very competitive and are one of the most affordable in the area. City of Ember is not the typical corner smoke shop that we've all ended up at before. Every experience is very pleasant and professional. read more

I pretty much only come here because they have White Grape Swishers that I can't find at the Shell Station. So 5 stars for that.

The owner of this place is rude, inconsiderate and changes the price up every month or so. When I used my debit card she didn't give me a receipt when I asked for it which leads me to believe I was overcharged on top of being overcharged. I'm NEVER going back. read more

Stale , high priced cigs and the lady never smiles. Never going there again!

I just moved to the Hercules area and this place has every flavor Juul you can think of pretty much. Very hard to find them but they have em all. Great business! read more

Don't buy cigarettes from here.Cigarettes are $1and chage cheaper at Chevron.They have their prices soo high the .50 off makes know difference.You would think they would have lower prices. read more

I bought a vapor pipe for $63.00 and after two weeks of trying to get it to work right I decided to take it back to exchange it and the lady said I should have brought it back the next day. Well it never worked right and I tried for 2 weeks to get it to work, no success. I believe these people have to do better with customer service and stand behind their products. I will never spend money there again. Buyer beware! read more

Normally when i buy a Vapor pen tip that doesn't work.. the place i purchase them replaces them .. Oftentimes they are broken when they receive them.. this place would not replace the one i purchased from them .. they lost a customer.. read more

Terrible company. Do not go there. They sold me a defective, used product and refused to refund my money. First they told me I had to return it within 30 days of purchase. When I told them I had the product less than 30 days, plus have the receipt, they said I had to return it within 24 hours of purchase. The product they sold me was used, did not have all the pieces and was defective. read more