My dad's been coming here for a while, and I have to say -- the doctors and staff at Chino Hills…read moreFamily Medical Group are top notch. They treat him with patience, professionalism, and kindness, which means the world to me. He's showing some signs of early-onset dementia, and as anyone who's been through that knows, it's not always easy -- he sometimes forgets appointments or prescriptions (like his brain scan from six months ago), but the staff never make him feel bad about it. They handle it with empathy and good humor. That's something you can't put a price on. The doctors are knowledgeable, thorough, and genuinely care about their patients. The front desk team keeps things running smoothly, and every visit feels like he's in good hands. In a world where medical care can feel cold or rushed, this office actually takes the time to listen. Doctors who take their time and genuinely care about outcomes. Chino Hills Family Medical Group is a place where quality care meets humanity. They've been great with my dad, and that kind of professionalism mixed with patience is something rare. Highly recommend -- especially if you're looking for a team that's not just competent, but compassionate.

This place is falling apart. We haven't seen Dr. Moreno for…read moreyears. Some of the P.A order tests, but never contact you to discuss the results. Last year, I had made an appointment for a specific vaccine. A few days before rhe appointment, their system asked me to confirm the appointment, and the next day they said they do not give that shot. The exact same thing happened today. I made an appointment 3 weeks ago for an important vaccine. Again, their system asked me to check-in, and today, 45 minutes before my appointment, they called me to tell me they were out of that vaccine, that they had used the last one. I've been.going there for years. I was satisfied, but now, it is obvious, there are having problems, and it's time for me to go somewhere else where they are more organized, better staffed, and where the main doctor is visible.

I'm disgusted on seeing bad reviews for Cucamonga Valley medical group! I have been going here for…read moreover 25 years and I have nothing but respect for all of the employees and physicians in this group! It makes me sick to my stomach that somebody would post a picture that I'm sure she didn't know you were taking of the most sweetest front employee saying she was trashy! You should be ashamed of yourself. She is one of the reasons that I continue to go after a spinal cord injury to this group. She is a definite asset to this company and her physicians. She has been nothing but considerable sweet and nice to me with all of my needs. Be kind people!

The staff at this location are friendly, professional, and welcoming. My only concern was the wait…read moretime. Despite having an appointment, I waited about 15 minutes to be called back and another 20 minutes before seeing the medical assistant for a simple medication refill. While I was waiting, another patient became frustrated because they had checked in through the mobile app. The front desk staff, who were very kind, didn't appear to be aware that online mobile check-in was an option. Addressing this process could help improve efficiency and reduce confusion for patients. I was also concerned about patient privacy. The walls seem very thin, and conversations from nearby exam rooms were easy to hear ( very loud), which may be an issue for patients who value confidentiality. Overall, I had a good experience, and with improvements to wait times, the check-in process, and privacy, this office would be even better.

Dr. Li assisted me during COVID. I had a terrible reaction from the 2nd vaccination to the point…read moreI needed a Dr. excuse. Dr. Li is kind, she truly listens and so understanding. I'm very happy care. I believe you would be too.

I am very saddened all these years I have been going to Dr. Li she is an exceptional doctor she…read morecares for her patience and listens to her patience. She is an excellent doctor. She was our family Dr. but unfortunately Office doesn't accept my insurance anymore and I am very sad. I don't think I will find a doctor like her. I wish her the best

That picture posted is not my Dr. Yolanda T. Grady MD who is located in Chino, CA…read moreand an excellent Doctor, PLease correct the picture!

I recently switched to Dr. Grady when my doctor retired, and she is wonderful! Such a kind, sweet,…read moreperson and she really listens. She takes her time with you and you don't feel rushed. The staff was also nice and efficient. I appreciate the member portal as well-an easy way to contact the office or look up your records/results. Very happy here.

This has been the worst experience I've ever had with a medical clinic…read more The customer service is extremely poor and unprofessional. The front desk staff and management appear disorganized, and basic communication is severely lacking. I experienced confusion, delays, and a complete lack of accountability. Patients deserve respect and clear communication, especially when it comes to their health. Unfortunately, that standard was not met here. I would not recommend this clinic to others.

The quality of care of this place has gone down the drain. My parents have been going to this place…read morefor primary care for years and they didn't have any issues with the doctors or PAs. This year my dad went in for his annual physical check but the doctor didn't do anything except asking him a few questions and they tried to brush him off by saying "well you look pretty healthy" . They didn't even listen to his heart or lungs or palpate his abdomen. WTF? Isn't these like the normal routine with physical exam? They didn't even want to draw his blood for blood work until my dad ask them to do it. This is unacceptable, I suggest everyone avoid this place at all cost because they obviously have no freaking clue of what they are doing. I will not allow my parents to come back to this place ever again.

Ever since it changed from vista medical group the service has become horrible. I called Sat…read morebecause I was out of blood pressure mens and they are now closed on Sat and Sundays. Called Monday 7 times ...at 9:58am 11:10am 1215pm 1:22pm 1:58 pm1:59pm and again at 2:30pm then drove there to se if they went out of business. Walked in and was greeted. I asked if they're phones are down? The lady at the counter with (with a smirk on her face said that they go to lunch at 12 and I told her ive calling since 9 th8s morning. She'd said that they are short staffed. M8nd you I saw 3 ladies up front like usual. She said she will send a message to the practioner on duty. And told me its been awhile since they had seen me that they need to see me so I made an appointment on Thursday just need a few pills to get me by. Said they would let me know. No call Monday called them today Tuesday with much higher blood pressure and they said they pass it through seeing I have an appointment in two days. Called cvs and nothing has been placed. Called them back and they said they can't prescribe me anything. They dont care and dont try to take care of situations that is life threatening. Will not spend another dollar there again. HORRIBLE!!!!!!

They are the WORST I came here on accident having no idea it was vista medical group rebranded they…read morehave a very small work load and hardly any patients so you would think that things would get handled quicker and they would be a little nicer they all have 0 social skills and are snarky and weird you know it's just not the job for everyone to work in the medical field you are dealing with sick people on a daily basis it's a job that requires empathy, human emotion, and some people skills it's just not the job for everyone and that's okay DO NOT GO HERE SAVE YOURSELF PLEASE

The new patient process is modern and efficient. I was able to get my forms and submissions done…read moreonline ahead of my appointment. They were able to schedule me in quickly, and the staff are all very friendly. My visit with Dr Majithia was excellent. He took the time to listen to everything I had to say, and asked follow up questions often. He adjusted his approach and recommendations based on my responses. I really felt like he was getting to the important details. Thank you Dr! And thank you to your staff as well. See you soon.

Let me tell you about Dr. Rishi Majithia. The kind of doctor you wish you'd found years ago. After…read morea decade-plus slog through the labyrinth of Kaiser, where I was just another chart in a sea of bureaucracy, stumbling into his practice felt like discovering a tiny, unassuming bistro that somehow serves the best damn meal you've ever had. Dr. Majithia is young, sure, but don't let that fool you. The man's got the sharp, methodical mind of a seasoned diagnostician. The kind who actually listens, connects dots, and doesn't just throw pills at the wall to see what sticks. In a handful of visits, he pinpointed what Kaiser's assembly line had missed for years. No fanfare, no ego. Just quiet, relentless competence. His office? Cozy. Not the chrome-and-glass corporate monotony of the big chains, but a place where you're greeted by the two women who run the front desk like a well-oiled, welcoming machine. They remember your name, crack a joke to ease the wait, and actually cares whether you're comfortable. It's the kind of small-team efficiency that makes you realize most medical offices are run like DMVs by comparison. Yeah, the wait's a tad longer these days, but only because they're overhauling the system to actually keep track of you properly. And honestly? With those two handling the front lines, even the downtime feels less like purgatory and more like killing time at a friend's kitchen table. What seals the deal? Dr. Majithia treats you like a person. Not a symptom, not a co-pay, but a human being. Asks about your life, your job, your stress, the stuff that actually matters to your health. And his team? Same vibe. In a world where medicine feels increasingly like a vending machine, this whole crew is a handcrafted, slow-cooked antidote. If you're tired of being a number, walk in. Wait the extra ten minutes. Let them actually do their jobs. You'll leave wondering why in the world you didn't bail on corporate healthcare sooner. Final verdict: Michelin-star care in a fast-food world, with a front-of-house staff that actually puts the Care back in healthcare. (P.S. Verified his creds--board-certified in family med, trained at legit hospitals. No smoke, no mirrors. Just a damn good doctor and a team that backs him up.)