Incredible Doctor Terrell Incredible Staff Incredible Professionalism What more can I say ...5 Stars all round! Derek Dickenson read more

Amazingly caring doctor and staff. Easy of appointment and availability of doctor. Dr. Tat is easy to talk to and does not push any one treatment but gives a variety (when available) with a thorough explanation. Bonus stars for her amazing nurses who can skillfully draw blood. read more

Dt Tat and the nurse practitioners are the best. They take their time to listen and they have always taken good care of me. Dr tat has treated every aliment perfectly. read more

I've known Dr Tat for a few years now and so happy with her being my doctor I highly recommend she sits on a one on one with you and answers your questions and explains very well***** read more

Irresponsible receptionists. I called and they said to call back in 10 minutes for no reason. I called back in 10 minutes and they let me on hold for another 15 minutes to get close to their lunch break and took off for lunch break without picking up the phone. read more

Dr TAT is an amazing doctor. She has always taken the time to be thorough and proactive with any medical issues I have encountered. Her staff is amazing and professional as well. I feel truly blessed to have her as my primary physician. She knows her stuff! read more

I've been a patient of Dr Tat's for about 4yrs. She, her staff and all her personal are very efficient, friendly and professional. I find it easy and convenient to book appointments with her. read more

The staff were welcoming and helpful and the office was nice. Dr. Terrell took the time to listen and answer my questions in a way I understood. I actually feel like I have a grasp on my health now and my life back in my hands. read more

I cannot express enough how happy I am with Dr.Tat, Cammie and the whole staff. They are always cheerful,helpful and really listen to my concerns. They really make the individual feel empowered as taking part of the wellness journey. It doesn't matter what the reason I am coming to see either Cammie or Dr. Tat...I am always treated with respect and truly felt heard. Cammie has played an intricate part on my wellness journey...her honesty is very appreciated! I have referred them both to several of my colleagues and we all have the same thankful feelings. Yes yes yes...I recommend Dr. TAT and Cammie! read more

Dr "Tat" is an amazing doctor. She is down to earth and she listens carefully to everything you need to tell her. I am so happy we have found her, both my husband and I have her as our primary now. read more

Do not return calls. These people are horrible! The telephone message says they take lunch from 1pm to 2pm. It's more like 12pm to 5pm. I called two days ago and left a message requesting a return call. As of today, no call has been received. Like Aleena, I am looking for another primary care physician be use this place is not it. Just to further solidify this review, I called the office again - after no call back - receptionist is dry as hell this morning after I told her they do not return calls. If you need care and quality, this is NOT the place for you or me! I would not recommend this office to anyone. read more

Doctor TAT is exceptional. We truly love her office for myself, my young kids, and my husband. I always feel listened to and cared for. On top of Doctor TAT being amazing, her PA Cammie is phenomenal as well! I highly recommend this practice as a whole! read more

Doctor Tiffany Anderson Terrell, affectionately known as Dr. TAT has been my physician for over a decade. She is very knowledgeable, forthright, gentle, and patient. Bring a Doctor of Osteopathy gives her the added advantage of being able to assist when bones misbehave. I did something weird and thought I had sprung my ribcage, but Dr. TAT took one look at me and had me hug myself. She then wrapped her arms around me and felt down my vertebra. Then she told me to get on the exam table, face down. She counted down those vertebrae again and pressed down. We both heard the little pop, and all my pain went away! I had popped a rib out of place, and she fixed it, just like that! This is only one instance in all the years I've gone to Dr. TAT that she has "fixed me right up!" read more

Dr Tat rocks! She and her staff have continued to compassionately care for my family and many friends who now trust her as their family physician.... But the office has moved! No longer in the teeny house on Riverside Drive, the TatTeam are now in roomy offices at 5450 Jefferson Avenue, suite 1, in Chino. This is a modern medical building just south of Chino Valley hospital ER. read more

Best doctor EVER! I take both my kids there, along with myself...age 13 all the way down to 8 months. The office staff is always so pleasant and sweet. Dr. Tat is SUPER thorough and makes sure that we have everything we need before letting us leave the office... she goes over and above to make sure we are taken care of... honestly feels like family. read more

Dr Tat is an amazing doctor who understands patient care . She listens to her patients and treats them with the upmost respect . Her staff is simply amazing , they are attentive and friendly and very helpful. I receive the best care from Dr Tat and her staff and I recommend to highest degree ..... Thank you for all you do read more

Writing this review in hopes to save someone else the frustration of dealing with this office. If you need any type of labwork or testing be prepared that this office will not order the testing same day. So they require you to come back IN PERSON to pick up hard copy orders. I wasn't overwhelmed with Dr. TAT, bedside manner pretty cold, but I was appreciative for her ordering the tests I needed. Front desk staff has been a complete nightmare. The office got my approval for MRI at a different hospital then the one they sent me to for my ultrasound. When I asked to switch back to my original hospital, I was left a very condescending voicemail by Jessica the medical assistant and they refused to change it. I called to ask again and was told to call my insurance company myself to make the change. Insurance company states the office has to do it and the patient cannot change the order. AND the insurance company tells me that if I go to the facility that this office is trying to send me, I will be paying 30% out of pocket, where my hospital is free. Extremely frustrating. The MA Jessica then calls me again to deny my request yet again to change the order because "Dr. TAT would rather I go to the other facility." When I try to explain my situation, she becomes extremely condescending telling me why have I waited so long to go to my MRI when it was ordered weeks ago. She actually started to raise her voice at me and was talking over me when I tried to explain what the insurance company told me. I have called back every day in the morning to check on the status of my MRI order and then again in the afternoon to see if they have my order for me to pick up. And every day office staff tells me " I will write a message. I have no idea when this will get approved. Jessica is still working on it." This is a delay of care and extreme lack of customer service. I have never had an office staff be so condescending or unwilling to assist a patient. read more

My family and I have been coming to Dr.TAT's office my whole life but as of recently the customer service aspect has gone extremely downhill. Some days I call and remain on hold never getting the chance to get through to even make an appointment or ask a simple question. The front desk receptionists that schedule appointments are extremely rude as I get cut off when talking every time I call in. As far as the doctors go, I have always loved the service I received, but again as of recently the doctor aspect has gone downhill as well, whenever I go in for an appointment I aways feel rushed and dismissed. Currently am in search of a new Primary Care Physician read more

There have been some hiccups with the new offices and staff, but Dr. TAT (as she is known) is well worth any trouble getting to her! I'm hoping the new wait time we (her patients) are experiencing will go down. And I'm hoping this office will get a text line similar to that of the office on Riverside Dr. It made it extremely easy to communicate with the staff without disturbing the flow in the office. Dr. TAT herself is a very knowledgeable, truly caring woman who is an asset to her community, her patients and me. read more

Her knowledge and patients to discuss observations is the reason she is the top of her field. The way she explains the issues at hand are straight forward but are not so over your head you cannot understand what she is telling you. Her recommendations make it so you can believe in her diagnosis. Thank you for all you do! read more

I've recently started coming here. I feel welcomed by the front office when I walk in. The medical assistants were efficient and friendly. I saw the nurse practitioner (I forgot her name :( ) and she was awesome. Super friendly, really knowledgeable, thorough, and nice. I'll definitely keep seeing her. The place is got some construction going on but the office is really nice and clean. read more

I highly recommend Dr TAT. She is excellent in care and honest/reliable and dependable. I had a medical emergency where she was there for me even when I was out of State. She has been a lifesaver! Also her office staff are friendly and her Medical Assistant is excellent. I may not be her best patient, but she is the very BEST Dr. that I've had. read more

Dr. Anderson Terrell was nice and thorough but I only met her once as a new patient. Nurse Practitioner Nat was nice and thorough at first, but when I came in with allergic reactions she was dismissive and would not budge on getting me a referral to any specialists I requested for my allergic reactions. She ultimately did, but it took like 6 or so visits (so weeks passed by for these visits and I was still experiencing awful allergic reactions) When I did visit and said how topical/oral treatments weren't working and I wanted to see finally see a specialist I was met with passive aggressive back and forth. After a while, I felt I was being breadcrumbed my diagnosis by this office at best, or medically gaslight at worst. I have never been dismissed and mistreated like this by any medical professional before until I encountered this office. I chose this office because it was ran by women, but this has been the worst clinical treatment I have ever experienced. read more

I selected Dr Tiffany Anderson Terrell based on the positive reviews for doctors within the surrounding area as I recently moved to the area. She was nothing like people said. She was cold when she came into the room. Asked what I was in there for. I've had worst but she had no bed side manners. She was condescending in her limited explanations. She was condescending when I asked about my feet. I'm sure I had many questions but all that went away as soon as I felt her vibe. I was sent for blood work and my first mammogram prescription. 1 week after I already received results from the lab and the hospital, she had one of the nurse/receptionist called to give me my results. And they were a bit different from the results I got directly from the lab and hospital. She's very uncaring about her patients. Perhaps, just possibly, it's because I'm of a different race. Will never go back. read more

Dr. Tat is an amazing doctor and has truly taken the time to care for me and to really get to know me. She is not a doctor that rushes in and out of the room she sits and asks questions she knows about my kids, grand son and husband. I know I will never find a doctor that ever comes close to Dr. TAT. read more

This is my assigned primary care physician through my insurance and I've tried for several days and still haven't gotten a hold of someone to schedule a friggin appointment. I call, get a vm, leave a vm, and nothing. Call again leave a vm, and nothing, I call get a hold of someone and they put me on hold for 5 minutes so I hang up. Dude not a good first impression read more

Dr Terrell is very nice but the front office is ridiculous! I have been calling for over a week and a half trying to get test results. It either rings forever or they put you on hold forever(20+ min). I have left 4 voicemails with no call back. I dont know how anyone gets answers from this office. read more

I loved Dr. Tat, and I am very picky when it comes to Doctors. I'm switching over to Kaiser so I won't be able to continue with her but I highly recommend her. She's smart, listens and is not arrogant. She's a people person. I shall miss her! read more

Visited Dr. Tat. Love her and the staff...at her old office. I arrived 10mins early to my appointment. It has now been 1 hour and 20 mins (and counting) that I have been sitting in this waiting room. This is ridiculous to wait this long when having an appointment. read more

Had to find a new family physician after my doctor retired! What great luck it was that Dr. TAT was recommended to me. She is extremely through, caring, listens to you, and always takes the time to explain everything to you. What's also really great is that now that I have gone from employer insurance to Medicare she is in my network for primary doctor and I couldn't be happier. She has moved from her old office to a new one at Chino Valley Medical Center. Haven't been there yet, but can't wait to see it. She has a great FNP ( Nhatminh Nguyen) who works with her and is just as caring and takes the time to explain everything you need to know. I highly recommend Dr. TAT and her entire staff! read more

I have been seeing Dr TAT for over 8 years now, and if it's up to me, I will NEVER change! She is a kind person who is thoughtful, intelligent and sincere... and oh, by the way she is a FANTASTIC doctor! It's difficult to find a doctor who listens to you and makes sure you understand them. I never feel rushed or dismissed, only cared for completely. Yes the front staff can get overwhelmed and it can be difficult to get through on the phone occasionally, but that is small price to pay for the level of care you receive here... I would never go anywhere else!!! read more