Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

Garrett was instrumental in helping us purchase our first home. Since I was relocating from…read moreCalifornia, I had to search for houses in Arizona while still living out of state. Garrett kept me updated with market insights and new listings, and he even arranged video tours when I couldn't travel. We eventually found the perfect home, and despite heavy competition, Garrett stayed persistent and made sure we secured the contract.

Listen, y'all. I'm a single mom working two jobs, my credit is less than great, and as a wise man…read moreonce said, "the rent is too d*mn high." I really thought my only options were gonna be dilapidated, roach-infested, in the slums of Phoenix, or some combination of the three. Enter Nora and Prestige realty. First of all, she's the absolute sweetest. Throughout the process, she never made me feel judged or like I was a lost cause. Her whole demeanor was so uplifting, she seemed excited to help me and that made me feel excited, too. She pulled up several options in my budget & that would work with my credit, options I didn't even know existed! We settled on a beautiful, renovated studio in the downtown area, I applied and got approved within an hour. When I tell you I got in my vehicle and cried the happiest of tears. I never thought I'd see the day! I'll be recommending everyone, literally everyone, I know to Prestige Realty and especially to Nora. I now have a beautiful, cozy little home that I would have never found on my own and I can't thank her enough. Try this place, seriously. You've got nothing to lose and everything to gain.

This place is a complete life saver!! My husband and I worked with Silvia & she found us an amazing…read moreplace within the week. They are responsive, thorough, caring & effective. Silvia went on the apartment tour with us & made us much more comfortable. We've just moved in today & our new place is a dream. If you're struggling to find your next home, don't have the best credit & don't want to waste money on endless application fees; this is the place for you. Thank you guys so much!!

Used the Nixon Group to sell a Sun City, AZ property as executor of a trust. Being in Illinois, I…read moreneeded pros to help me and could not have been more pleased with the results. Tim was on the ball, communicating throughout the process and was very knowledgeable about the Sun City market. We listed the property at the right price at the beginning of April and closed on the sale June 3rd. Would highly recommend Tim and his team.

Wonderful customer service!! Prompt communication, very knowledgeable and fun to work with, highly…read morerecommend them. They give back to the community.

Carrie is amazing! Incredibly responsive, engaged, professional...there are a host of other words I…read morehave but trust me, she is amazing!

Carrie is professional, organized, and deeply informed about the nuances of the Phoenix…read moremarketplace. We found a home in record time, in part due to Carrie's ability to listen and adjust her home search strategy as she learned more about us and our preferences. She was a great thought partner, not afraid to disagree or offer an alternative point of view, and also encouraging and validating of our thoughts and feelings throughout the process. Carrie has an extraordinary network at her disposal for her clients as well. These experts, contractors, and fellow agents from across the valley, 1) provide specialized information about unique neighborhoods as needed, 2) back her up when her calendar is full so that her clients won't miss out on an opportunity, and 3) provide fair, qualified, and timely bids on services. Relocating from across the country into a complex market with new rules and challenges could have been overwhelming, but Carrie made it all seem easy. I feel fortunate not only to have had Carrie's support throughout this process, but I will cherish her as a valued part of my new Arizona network for a very long time.

Hal did an excellent job on surveying our boundaries and easements on our property perimeters with…read morea neighbor. He was efficient, knowledgeable, prompt, professional and cordial. Highly recommended.

I reached out to several surveyors before I found Hal and Jackie. They were straightforward,…read morepersonable and extremely experienced. They delivered in a timely manner. They did a boundaries and topo survey of my property. I am thankful for them both and I highly recommend to anybody who is seeking professional surveying services. Hal knows his stuff!!!

Buying a house is a huge investment for most people. It is a good idea to put some thought into who…read moreyou select to be your realtor. We have worked with Kimberly twice now and would definitely call her again if we decided to move. There are so many new challenges in today's market. Kimberly does a great job at finding what you want and closing the deal. I know I can rely on her to work for my best interests in my absence. She has a huge amount of experience and surrounds herself with great talent. We are very happy we called Kimberly and we think you will too.

I needed a market evaluation done and they got one for me the next day…read more Great service.

First I want to say, I have only been attending classes for one week. I am very happy with the…read morefacility overall and the Instructor provides great and detailed information. You may ask questions at anytime or she is open to one-on-one discussions during breaks or after class. After working all day, I don't get bored in class. I have ten years as an Escrow Officer, so a lot of the information I am familiar with and a lot of it I am not. I do like the fact that they have 3 locations and the Thunderbird location is the closest for me. Parking is hit or miss, because it is located in a busy shopping center. Normally around our first break parking near the facility is available. I recommend this school to anyone interested in getting their Real Estate License.

You will pay $1,000 and start your class. Then after all that time enrolling and getting started…read moreyou will be confronted with "BioSig-ID". It will be about 45 minutes trying endlessly to get through this "handwriting analysis" on your phone, touchpad or mouse. And you will fail. I've spent THREE hours trying to login today. I managed to complete 30 minutes of coursework. But it timed out. Now after 3 hours of trying and failing to get through BioSig-ID my hand is cramped and I give up. I will be demanding a full refund tomorrow. These people are retarded. The coursework is soooooooo dry and the presenters are terrible. Save your money and go somewhere else!!!!

Short on Professionalism, Integrity, Honesty…read more I would never recommend this guy to anyone! He will talk your ear off over and over and never bother remember anything you said. He will waste your time and pretend to be a professional while being anything but. I do t know if anything he says is true eve I don't know how he has a business at all. If you are looking for a guy who can talk your ear off and not follow up, you found him!

Ken has been my property manager for the last two years and he is…read more great! He Watches over my property and is attentive to my tenants.I would highly recommend him. Susan Helgeson

Ryan came highly recommended (by our banker), walked us through the process, helped with details…read morewhile we sold the house remotely, got us a good price, and made closing painless. What more could one ask?

Ryan is very professional! He did not overwhelm us with the whole process of buying our home. He…read moremade himself available when we were available to go look at homes. He is a super nice guy that is very knowledgeable in real estate. We recommend him to anyone we know that is looking for a home in Arizona! We were So thankful he was recommended to us when we moved to Arizona! He is the guy you want helping you find your next home, you will not be disappointed! Thank you Ryan for helping us get our home! :)