Evan Rose at Hotwire Communications deserves a five-plus-star rating. He provided exceptional…read morecustomer service--professional, knowledgeable, patient, and genuinely helpful throughout the entire process. Evan took the time to answer my questions and made sure everything was handled correctly. His commitment to customer satisfaction and willingness to go the extra mile made a real difference. Excellent service and a great representative for Hotwire Communications. Thank you, Evan!

ZERO STARS. Hotwire was bought by TIVO and has become a nightmare. I have had four tech visits…read moreand many, many hours on their Help Line. Three devices needed to be relaced. Now it still shuts off almost every evening. Our subdivision was so enraged that we had to get lawyers involved. Carefully consider your options before picking this terrible company.

Employees were prompt and assisted me quickly. I was able to get all questions answered without any…read moreproblems.

Customer service is horrible. I came to pick up items after ordering online with an Agent. A…read morerepresentative at the Branch named Brandon was very rude and unwilling to assist. He was not trying to find a resolution and or assist in any way. Even after I asked him to look at my account, he remained steadfast about his beliefs instead of looking at it and seeing if there was an issue or whether he could help me. Very unprofessional and should not be a face to represent Xfinity.

Ray was excellent ! He did not leave until he felt that the remote was set correctly !!…read more He did a great job as well as explaining what he was doing ! Great attitude and personalty !!

A feeling of dread always overcomes me whenever I have to call or go to Summit with an issue. I had…read moresome unexplained charges on my bill, and was also unable to get logged into my account to see what the issue was. After a failed attempt to resolve it via live chat, I made an early morning run to my local Summit office. I worked with the rep for 30 minutes and finally got both issues resolved (wayyy too complicated to explain the resolution). The rep (Jatavia) was knowledgeable and pleasant and my feeling of dread soon turned to one of customer satisfaction. I can't thank Jatavia enough for her service!

We signed up and had to have technical support for about week. The Gemini was constantly getting…read morereally hot and then lost connection for over an hour before we could watch programs. They sent two new Gemini which DID NOT RESOLVE PROBLEMS!! We had to cancel service and they did not care that these Gemini heated up and were a detriment we were concerned of electrical fire.

Added a $15.99 Regional Sports package !! I called the company and was told it was a MANDATORY…read moreadd-on! Not fair!! Will begin my search for another provider.

To All... if I could I would give 10 stars to Todd an Matt!…read moreAbsolutely fabulous service professionalism, fair priced. Todd installed our systems which works great they also installed my nest thermostat and hanging light and to be honest they can do it all. Also Mike the owner is a phone call or email away for any other services you would like great guy! Gulf Coast is the best!!!

Gulf Coast Installations did a fantastic job installing our tv in our Lanai. It started with their…read moresupport on best tv's for my needs along with the most appropriate sound bar. They also got me a better price on the equipment than I could have gotten on my own. On install day they arrived on time, appropriately covered the work area before starting and ensured I was in agreement with the location. The install went smoothly and I could not be happier with the finished product. They were very professional and helpful. I would highly recommend GCI.

They came in and did a professional job so courteous and did a…read moreTop notch job it was worth every cent My family loved the tv mounting they are highly recommended

I had a television that needed to be mounted in our living room. I called several businesses and…read moregot a few quotes. When I called YDLC, I spoke directly to the owner, Jake. In my conversation with Jake, I immediately felt at ease because was definitely very knowledgeable. I'm not an expert but I do understand tech and I was able to talk to him easily comfortably. I did not want to spend a fortune and he immediately started to give me options on how to save money. I sent him pictures of my living room and he was able to give me a quote over the phone. Jake came personally to hang my flat screen television. He did it quickly and cleaned up the area after the work was done. He was thoughtful enough to wire 2 HDMI in the wall in case one failed in the future. Once the work was done, I was so impressed that I did show him some of the other work I needed done with my security cameras. He took time to give me a quote on the work and he offered me options to help me save money. I never felt pressured to do anything. I opted to proceed with the project and he ordered the equipment and came on the day promised and finished all the work at the quote he gave me. He showed me how to operate the new cameras and as before cleaned all the work areas. I would highly recommend YDLC. I already have a 3rd project in mind for my great room . YDLC provides great service, is knowledgeable and I felt comfortable with the advice provided. The work is good quality and everything is working well. It's been hard to find local reliable service companies for my my home and it was refreshing to have such a good experience.