I was attended by Miker; he was extremely knowledgeable and quickly signed me up for the right plan…read moreto fit my lifestyle with the newest phone on the market. I had lots of questions and Miker had an answer for all of it, I would definitely recommend him to any current or potential Verizon customers.

Too expensive too expensive too expensive too expensive too expensive long waiting lines long…read morewaiting lines

I went into this establishment today and while I was there, the regional manager whose name was…read more"Rafael Irizarry" verbally assaulted my elderly grandmother, and yelled in her face while the other staff sat there and watched. I have filed a report. I would stay away from this establishment, they don't treat their customers well. How embarrassing, Rafael you should be ashamed of yourself.

Gysai was amazing and so so so helpful. He's so nice and made everything go by smoothly despite the…read morewait.

Internet Service is frequently out in my area. Not a reliable internet provider. Limited options…read more Outage in your area There is currently an outage in your area that may be impacting your service. The outage is expected to be resolved by August 2,2026 11:30 AM.

No stars for Century Link. Had to give one star to post review. Such a nightmare trying to set up…read moreCentury Link I believe the company is non existent ! Poor company policies and fortunately I decided not to go with them for internet. I believe they're going out of business.

Evan Rose at Hotwire Communications deserves a five-plus-star rating. He provided exceptional…read morecustomer service--professional, knowledgeable, patient, and genuinely helpful throughout the entire process. Evan took the time to answer my questions and made sure everything was handled correctly. His commitment to customer satisfaction and willingness to go the extra mile made a real difference. Excellent service and a great representative for Hotwire Communications. Thank you, Evan!

hot wire was great when we first got it but not anymore. i'm changing to another service for tv,…read morethen probably internet too. where we live, if you had problems they use to send a tech out but now only if a tech is available. our remotes don't work so we're without tv for 3 days until ups delivers them. beware of hotwire/fision communications

Employees were prompt and assisted me quickly. I was able to get all questions answered without any…read moreproblems.

Comcast CEOs Brian Roberts 2025 Pay Rises 4% to $35.1 Million, Co-CEO Mike Cavanagh Sees 154% Bump…read moreto $71.8 in 2026. How about take some of that greed you made to hire actual human beings that answer the phone. Provide training for your unprofessional staff. Hire technicians that actually show up for appointments. Keep bills reasonable and billing transparent. Greed!!

Ray was excellent ! He did not leave until he felt that the remote was set correctly !!…read more He did a great job as well as explaining what he was doing ! Great attitude and personalty !!

A feeling of dread always overcomes me whenever I have to call or go to Summit with an issue. I had…read moresome unexplained charges on my bill, and was also unable to get logged into my account to see what the issue was. After a failed attempt to resolve it via live chat, I made an early morning run to my local Summit office. I worked with the rep for 30 minutes and finally got both issues resolved (wayyy too complicated to explain the resolution). The rep (Jatavia) was knowledgeable and pleasant and my feeling of dread soon turned to one of customer satisfaction. I can't thank Jatavia enough for her service!

After Xfinity raised the price and internet speed wasn't fast as promised, I decided to try…read moreHyperfiber/1gb for life. Since they already installed the cable on my area so the installation was fast. Everything was done In few hours and my internet is FAST, I used Speed Test to check and it clocked at 899mbps top speed, normally it's around 300-500mbps depends on where the meshes (BEACON) are placing, much better than Xfinity and it's just an extra $4 than Xfinity and best of all, that price is FOR LIFE. I don't have to worry about future price will be higher. So far, I don't experience any outages yet. FYI, I have it for a month now. Customer service and tech support was awesome, they guided me through setup for my phone WiFi. It worked like a charm. I wish that Hyperfiber have an app like other internet companies so I can monitor bill pay, outages map... instead of search it on Google. Overall, I'm very happy with the service that Hyperfiber have provided. JSYK, they are currently having a promotion $40/mo for the first two months. What's not to like?

The salesman, James Johnson is nothing but a liar. He'll talk to you in the signing up with false…read morestatements and lie right to your face after he is gone and the billing comes through.

If you just want to make a simple purchase, waiting for a person to break free is tedious. I…read morewanted to listen to their Beats Pill Bluetooth speaker. So while I was waiting, I managed to pair my phone to their display and listen to it. I ordered a Bose Bluetooth speaker from Amazon; its sound was awful. After I paired the speaker, I turned it up. To my amazement, I found that other customers did not share my love of Irish music. Heathens. I only had it loud for maybe 10 seconds. I honestly did not want to disturb anyone. But you gotta do what you gotta do. Once an agent got free, it was simple. I want to purchase this. And I did and walked out happy. But still wondering how you cannot like Irish music?

Always very helpful whenever I walk in the store whether I'm needing a screen protector replacement…read morefor free or if you're buying the Wi-Fi system. It doesn't matter which one they're still very helpful