I had a herringbone necklace that was fraying at one end. I took it to Lane Wells for repair. They…read moreshortened the necklace and re-added the clasp and it's as good as new. I had another necklace that I wanted shortened by a few inches and a new clasp added on. Which meant a new jump ring for the bigger clasp. They did this for me also. The price was reasonable and they were finished before the estimated date. Nice folks. Will definitely go back if I need anything else done!

Second time and most surely my last here. I took a bracelet in for a repair and when I got home I…read morenoticed something was stabbing my wrist and there was a piece of gold not sitting right and snagging on things so I took it off and brought it back in today. Instead of saying, "No problem! We can fix that", the blonde lady was rude and made excuses and then took it to the back (she even turned to look back at me while she was with the jeweler and gave me a dirty look). One would think that a repeat customer who paid over $200 for a small repair would get better treatment. In the end, they fixed it but why not do it with a smile....? Do not recommend. Hope your day/life gets better cranky lady!! :)

Take your boots in to get them fixed. His name is Abel and he is able. Remember, this guy has been…read moretaking apart every brand and make of boots sold in this state for 30 years. No one knows about the star of quality and manufacture of boots than this man. So before you spend a big stack on boots, ask Able. Yeah, consult with him. He's the boot guru.

Pretty freaking terrible. I don't get it. From excellent to hot garbage. I'd say he was surely…read moredrunk doing the work, but I talked to him and he seemed sober.

My fiancé got my engagement ring here. My sister also got her engagement ring here and we both have…read morehad wonderful experiences. The staff is nice and helpful. Love that it's owned and operated by a family. I've had a great experience every time I've gone in store. I ended up having to get it resized down from a 7 to a 4.75 and they were super helpful in helping me find the right size.

This week Bobby resized my wedding ring (37 years) and for about $100 less than the original…read moreestimate. I didn't expect the several nicks to be smoothed out and polished. Tony explained that mine was a bit complicated in that it featured two types of gold in 3 soldiered bands. I'm highly pleased.

This is a custom leather shop tan out of the garage of his home. He services many police in the…read morearea making custom holsters. He knows his stuff. I've had a number of jobs done. He's quick (when available), affordable and easy to get along with. Highly recommended.

I used this shop about two years ago to modify a custom guitar strap when the original maker of the…read morestrap was non-responsive to the defects in the strap. The job was well done, quick, inexpensive and the added leather perfectly matched the original color and decoration. I could not be more pleased.

Vickie is my trusted, go-to jeweler. She loves helping people find the perfect piece and gifts!read more

I have loved The Menagerie for many years and continue to enjoy my relationship with Vicki Roan and…read moreher staff. I have a beautiful diamond that I had not worn in years! Vicki looked at it and said I should update the setting to something more contemporary. She had a new setting in mind and it's perfect for me. They delivered the ring today and I'm thrilled with the choice and quality of the setting! Just walking into The Menagerie is a wonderful experience as her taste in jewelry, china and crystal is timeless. I support our local Austin shops and we all should buy local when we can!

Ron is an absolute gem--super transparent, honest, and genuinely helpful. The vibe here is just…read morecool without trying too hard. The selection is unique and feels carefully curated. I've bought, sold, and even had custom work done, and every single time I've walked out happy. The showroom looks fantastic, and the whole team is a pleasure to work with. Consistently great experience.

Beautiful little jewelry shop with really nice staff. I took several antique rings in to be…read moreappraised, and AJ was very professional and fair. I would absolutely recommend this business I had a quick look at their display cases, and they have very beautiful and unique jewelry for sale. Since I was selling rather than buying, I didn't look for too long!

Note: Cory's still very much in business, he's just now on South Congress!…read more I can't say enough good things about the service I got from Cory on my boots. I had a pair of worn out vintage Tony Lama caiman boots that Cory made look and feel like they were fresh from 1986! They're now the most comfortable boots I own and they look incredible. I already brought in some Lucchese boots for a new set of heel caps and I'm planning on bringing other boots in for service as well. Cory's service was fast, professional, and cost-effective. He's quick to respond, he's kind, and his vibes make you feel like you're experiencing a true slice of old school Austin. Strongly recommend him for all your boot repair services in the area!

While visiting Austin for a wedding my shoe heal broke at the rehearsal dinner. I needed the shoe…read morerepaired for the following evening. JOHN the owner of WHITE BUFFALO SHOE REPAIR rushed to pick up my shoe at my hotel and mend a broken heal the same day. Timely and diligent a true artist of shoe repairs and one of a kind boot maker.

Anne is so wonderful to work with. She communicates quickly and is great to collaborate with. She…read morewas able to take my design and turn it into a sweet and fun valentine gift for my nieces. Will definitely continue to work with Anne for all future embroidery needs!

I found a great vintage denim jacket at a thrift store in Dallas. At some point it must have had…read moresomething stitched across the back that had been removed and resulted in a distressed look. I love the jacket, but wanted to make it more personal to me, so I took it to Anne and asked her to do a custom embroidery piece for me and this is the beautiful result! I had a great experience and would definitely recommend Anne and her work, especially for custom pieces!