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Been trying to return a bike. I got off of their website for almost a month now, but little ades and haro are just sitting around arguing on who should do the return at this point it doesn't look like I'm gonna get my money back and little ades doesn't want to take it because they dont normally have racing bikes on the floor even tho I know, the owner grew up racing bikes, and they used to be in the store read more

Fantastic local and veteran owned business. Their customer service is top notch. Came in today to purchase a bike for an Easter present for our youngest son. LittLe Ade's took great care of me and delivered a great, high quality bike. I cannot recommend them enough. Best place to buy a bike. read more

I've been going to Little Ade's for my biking needs for over 30 years now. They have always been willing and eager to help with what ever I was looking for, wether it's parts, service, or just some friendly advise on good trails in the area. They have a patron for life. read more

Great little shop in central IL. The owner is all about customer service. The staff is friendly and will to go the extra mile for customer service. They listen well and answer question. This shop has many styles of bikes to choose from, from the causal rider to the racer. You cannot go wrong making a trip to Little Ades. read more

We have four grown children and two grandsons and have repeatedly bought our bikes and supplies here. GREAT people who take pride in not only a small family business but their love in what they do and it shows! EIGHT thumbs up! :D Kimberlie@ The Trafik Jam www.facebook.com/thetrafikjam read more

I've been going to Little Ade's for over 3 decades. Any time I've ever need a part or advice, they've always been happy to help with anything I've needed. I've never had to wait more than a few days for a part to be ordered, and I've never had to wait more than a few days for my bike to be serviced. The guys there are real bike riders that know their stuff. And they always greet me with a smile. Couldn't really ask for much more than that. read more

Walked in there recently, hardly any bikes on the showroom. Normally they have a good selection of accessories and at competitive prices. But there were few accessories, too. Their cycling shoe section did not stock Specialized's current shoe models. Are they going out of business or being sold? read more

I went into little Ade's to see about getting my bicycle repaired after a crash. They looked it over and gave me an estimate. My usual shop is 25 miles away so I told them to repair it. It took them three and one half weeks to put on a pair of common shifters and handlebar tape. The handlebar tape was installed incorrectly. My preferred shop 25 miles from home had the parts in stock and could have finished it by the next day. His part was $10 more but, with my discount it would have been less. He also would have offered me a loaner bike. It's too bad my prefered shop isn't closer. Next time I'll drive 25 miles for parts, repairs and bicycle purchases. read more

Please note that I'm only reviewing the service department, if that's what you can call it. Customer service here is pathetic! I took my bike in for a tune up and stood at the counter while an old guy using the phone, and two younger kids sat looking at me. Ten minutes later, it turns out the old guy was on hold trying to reset a password he'd forgotten, not an emergency, but still more important than greeting a customer. The two young kids appeared to be on break, or something that would restrict them from acknowledging a customer with a simple, "we'll be right with you" or anything to that effect. When the stars aligned and I finally got some attention, I reviewed the work I'd like done and the kid said it'd be a week and a half to complete. This wasn't surprising considering the work ethic I had witnessed, but still, I figured I'd gone this far, might as well let them do the work. Two weeks later, I hadn't heard from them and decided to go pick up my bike regardless of the progress. As expected, they hadn't touched it. Again, with awkward looks aimed my way, they said they're running a little behind. Considering I've never witnessed them actually working on a bike, again, no surprise. I told them to forget the whole thing and I'd take it to Bushwacker where customer service is a priority. Again, I can only speak to the performance of their service department, but if you're going to spend big bucks on a bike, it should be important to you. I will never go back to this shop. read more

These guys are amazing! I am on a bike touring from Seattle to DC and about six of us blew in there on a Friday night needing service on our bikes for our 3500 mile trip. They stepped right up and rocked our world! My bike can fly now :-) highly highly recommended, and this is my sixth bike shop so far on this trip! These guys are your best bet! read more

When I entered the store with my bicycle that needed repair, an employee that was with another customer still greeted me and said she would be with me momentarily. Then another employee greeted me and started looking over the bike to diagnose what needed to be fixed. He came up with a plan that was not that expensive. Then a third employee got involved and had another approach on the repair that would cost a little bit less and could be enacted with parts that were in stock in the store. They thought it might be a couple days, but about an hour after I got home, they called and said the repair had been completed. Every time I have used Little Ade's I have always had a good or great experience so they have me for a customer unless something changes. read more

2013 Fuji Touring bike and I road it endlessly on Florida's Pinellas County trails as well as Durham/ Raleigh, N.C., which were things of beauty (No, I'm no milktoast, I've wrestled, grappled, BJJ Black belt, and some MMA) I'm a very down to earth type of guy and very forgiving...Moved to Pekin, IL. and someone that's sponsored by them recommended this place? I needed some a custom kickstand and had my gearing tuned up, $90. Gearing was a little questionable but the kickstand was a total embarrassment! WTH? They must have put a Greenfield kickstand on my $1600 bike! The kickstand popped off immediately and I said screw this shop! Have you ever been to Pekin, IL.? I've not seen over 3 bikes on their so-called shit-littered bike trails and everyone here weighs over 300 lb., so bike trails and health are not of primary importance, judging by the view. Don't even think about riding on the streets unless life expectancy is not a relevant concern. Hell, the cops here would probably cite you for healthy activity on a roadway... I shouldn't have to tell a shop strictly dedicated to "BICYCLES" what implements to use. I'll pay the price regardless as long as you as a shop are committed to doing the right thing both cosmetically and in earnest! read more