For a fast food pizza is actually good. Service is always welcoming and warm. The price is actually decent and the food is good.

Got stuck in stand still traffic on the way here, and I was in pretty bad mood. Fortunately for me, I met a guy at the front counter who was super friendly. He helped me out a lot. He made the whole place feel super inviting for me. And I don't think I need to tell you how good the food is. I wish I could give it 10 stars. read more

Ordered a pizza for delivery. It never came. Called the store 90 minutes after it was supossed to have arrived, jerk kid insisted he was manager and he didn't care that it wasn't delivered, it wasn't his problem, it was Door dash's. I don't care who you contract through for delivery, if someone orders a pizza from you, you make sure they get it. Kid refused to help repeating that it wasn't his problem, then hung up on me. He closed the store before pizza was delivered. Corporate will be getting a contact. This kid needs to lose his job. read more

Has stepped their food game up Service is hit or miss Weird atmosphere Need to be better with customer service and cleanliness read more

Terrible and nasty! This place is beyond NOT clean. Management should be shame as many employees standing around there should be a clean glass at ALL times. And floors swept from heavy traffic. I called in a cheese pizza to pick up. Well needless to say I called it in and knew once I pulled up it would not be ready since I was told 15 minutes. So I pulled up and sat in my car til my time. 1st employee standing there. She has on NO MASK, wiping her nose and mouth with her hand and touching the warmer to give customers their pizza. 2nd employee he did walk up and with his mask on and at that moment I got out my car and walked to his register. The young lady reached for the warmer and I told her no ma'am I prefer him(the young man) to wait in me and get my pizza. I told her what I witnessed from my car with her and she of course said nothing but ok. You would think she would turn immediately and go wash her hands but she did not. She turned and went behind the warmer where the pizzas are being prepared. As I picked up my pizza and proceeded to leave she comes back to the register. During a pandemic you would think this behavior would touch many. But if management isn't enforcing rules and sanitary issues I think it's a problem. I WILL NOT be picking up another pizza from this establishment. But when you're selling $5 HNR pizza I guess this type of service is expected. Store# 01330-00001 read more

Pizza is fine tasting but like another reviewer said.... they NEVER have the $5 Hot-N-Ready (even during "rush"). They just try to sell you up. And the mostest pepperoni is not quite all that. *See Pic Plus when there are 4 customers at the counter and 2 employees are tailgating it having a smoke break while what appeared to be only 2 employees in the store.... that made service very slow for a "Hot-N-Ready" joint. I waited for approx 8 - 9 minutes for my turn. The "Hot-N-Ready" pizza I got had been in the hot box since before I arrived. Slightly undercooked and 1/2 the pizza was lacking ExtraMostBestest pepperonis. Last time I was there the girl in charge wanted to show off her corporate-ness and pulled about 4-5 hot and ready a out of the hot box and just threw them in the floor saying they were too old. #TrailerParkAntics Lots of people out in the parking lot not coming or going. Just loitering in car. Last time also there was an interview going on sitting on the parking spot curb smoking and q&a session. #Tacky Sign wires just hanging in the middle of everything. Customer got tangled up in it. Basically they are having difficulty with management and staff for I'd say 3-4 years At Least now. read more

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It us really inexpensive. Two pizzas are often nearly the same price of one of the other brands X, Y, & Z pizza stores (PH, D, PJ and PI). Large Pizzas range from 6-12 bucks. I ordered for pick-up the Thin Crust Pepperoni at about $6.50-$7.50. on Thursday July 9, 2020. It was extremely hot and good. It was cut in a grid much like a St Louis pizza (minus the provel). We also ordered wings at @5-6.00 price. I really like roasted wings and fondly remember them from the long defunct local Pizza Inn. They run them through a pizza cooker and they are not fried. They were great at Little Caesars. Now on the negative point, they were very small. I mean extremely small. you get between 6 and 9. Another negative, they were almost all flats type and very few drummies were included. The flavor of the roasted was topnotch. I used my own dipping sauce b/c, (another negative) they charge for ALL extras like pepper, sprinkle cheese and dipping sauces. The setup for phone orders id that they leave it in a warming oven they cal a "portal". When you order online, you get a number code and a portal number. you put in the number and open the warmer/portal and get your pizza. On the email alert that it is ready there is a little box (you've seen them on various products as an unreadable square that is) called a "QR Code. You can scan it off your phone to get the pizza as well. I had trouble with my QR code, but it was me not the process. The given number code worked fine Ordering the first time online of by app is confusing, so be patent. The next time is much easier. There is a living human there to help you if needed. The final word is that the pizza was hot and good. It even reheated up the next day in the microwave and was even better. Wings are too small though. read more

First and last time I walk into this place. I walked in and the lady at the register said we had to order online or inside and wait outside which is understanding with what's going on right now. I ordered on the app waited 30 minutes and never got a notification that my order was ready, I seen plenty of people walk in order Pay and leave. My sister and I were still outside waiting and nothing, I walked inside and put the code on the portal and nothing I walked back outside and waited for another 8 minutes, nothing. I walked inside and asked how longer for my order , the lady asked what did I order so I told her a regular pepperoni pizza and crazy bread. She went to the back hit the order and I told her "actually it was a cheesy bread" She rolled her eyes at me, walks to the back tells her co worker "omg people don't know what they order I'm just trying to leave this place already" when she came to the front I had told her "I'm sorry I was just asking you don't have to be rude " and she didn't even let me finish talking when she still gave me attitude and yeah okay. never buying pizza there again. read more

How you gone be advertising a 5.49 hot an ready on tv? Every time i go i ask for a hot an ready pepperoni an the say "We on have the Extra most Bestest ready." Is it jus to talk 1 more dollar of your money or are yall serious because this have been going on for like 3 months now. Step the game up or something read more

For a six dollar pizza, it is what it is. It was hot and it was ready, but I wouldn't call it fresh by anyone's standards. I've gotten some great cheese bread here before, but I've also gotten old and stale cheese bread. I think as long as you check the pizza before you leave, it should be fine. Or you could order something fresh. That's what I would recommend. read more

Love the new custom pizzas! So many toppings!Ordered online and it was ready when I got there in their portal in the lobby. Very cool tech! Make sure to get the cheese bread read more

This place is some straight trash. I dont blame the workers as much as I do the management. Always understaffed, Pizza is either deformed or cold. I give them chance after chance cause I like Lil Cesaers on the other end of North Highland and this location is closer but they need new management read more

Bad customer service. Put me on hold and never picked back up. When we picked up food, the pizza seemed smaller than usual and then had minimum sauce and almost no cheese. read more

My family has been buying pizzas at this location since it opened quite a few years ago, and we usually (but not always) are pleased with the pizzas. However, during the last couple of years, this place is becoming increasingly disorganized, with the staff appearing not to know which end is up! On each first arrival, one hears yelling and 'carrying on' from the food prep area - with the staff appearing to be teenagers with NO adult supervision!! On my last visit, while waiting for an order I placed in person, an older gentleman came in to pick up his phone order. He had to wait a while (too long) for anyone to come to the counter from the back. Finally, a young woman came to the register, asked what he needed, and rang up the order. The man indicated that he always ordered the same thing - and asked (very nicely) when the prices had gone up. The girl basically snarled back at him - indicating that prices had not gone up for a long time. The man indicated that he had been in just two weeks before, and the pizza was about $1 less than on this visit - asking whether he had been charged some extra fee this time. The girl replied with something like - "Don't come at me with no attitude!" The man said that he simply was trying to determine if the price was correct, and the girl then replied that "It ain't my problem"! Finally, the man gave up trying to talk to this obviously agitated young woman, paid for his pizza, and left. As he left, the girl still was grumbling as she stared at him. THIS IS INEXCUSABLE!!! WHY is there no mature supervision of this bunch of juveniles??? This incident has made me think that, perhaps, we need to choose another source of pizza!! My word!!! read more

I come in here often for the lunch combo and it never fails there is almost nothing ready. The only reason I come here is for the "Hot-N-Ready" aspect of your business but nothing is ever ready. I had the same thing in one of the other locations and had to wait on a classic pepperoni while there were clearly 2-3 in the box. I think you need to drop the whole Hot-N-Ready thing or revamp your personnel. It is noon and the store is not busy so why not have things ready. read more

This place doesnt deserve one star. Cashier went from taking cash to dipping cheese out with her bare hands. WITHOUT washing them. The employees were rude. Will not be back. read more