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    Little Free Library

    3.0 (1 review)

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    4 years ago

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    Sylvan of Napa Valley

    Sylvan of Napa Valley

    4.7
    (15 reviews)

    So my friend from China moved to Vacaville with her 7yr old boy and 14yr old niece, both are…read moreattending schools in the area. Since her English is limited, she doesn't have the ability to help her kids with homework. So I yelped local tutoring centers, although there are lots of them in the area but not many with reviews. Since I have heard of Sylvan from TV commercials we decided to give it a try. I called in the morning and spoke with Charissa, She was very nice over the phone, asked me bunch questions about my friend's kid and she was able to schedule him in for a assessment test that afternoon. Once we arrived at the center in the afternoon, Charissa took the kid into a private room right away and started testing while the center director (I believe) Kate sat us down and told us what the center is able to help the kid with. She showed us some back ground information about center's history as well as the teachers working at the center. Then she showed us the options we have and told us the pros and cons for each. Kate was very friendly, professional and informative. She didn't push us at all, rather she focused on what she thinks the kid needs after she reviewed the results of the test. So starting now (Jan 13th), both kids will go to Sylvan for about 4 hours a week (each) and I will update the review couple months later to see whether they improved or not.

    I had to just edit cause her name popped into my head. Her name was Ann. And I got emails to prove…read morethat she said that I was forcing my kids to read for punishment. It was fucking rude and disrespectful like, who the fuck are you. And our kids are supposed to read 20 minutes a day. This email will be in my book about the trauma that my kids have gone through since 2015. I wanna give you four stars cause you helped me with kids in their homework, but you also were not beneficial to them in private emails. My kids went there for years. But some shady shit was going on. I can't remember her name but she told me I made my kids read for punishment and an email that I still have. But my kids were supposed to read for 20 minutes every day. It was a great place for my kids. They helped with homework because my ex said he doesn't do homework. Everything was put on me and my kids and then when they weren't failing, it was all my fault. But there were also secret court dates in Napa Courts that I do believe that they were involved in and hopefully, the truth comes out with our investigation. Sylvan is a great place as long as they do not get involved in your business. Our traumatize or help traumatize your kids. Our help traumatized are ruining your kid's education to where they do not care anymore. I will not have my kids go back here at all. And you sat there and listened to conversations and still chose the other side and not my kids. Documentations everything I say I've been undercover since 2015. Emails are everything. And yes, I do believe they were in a family court having private meetings. But everybody's gonna know because I have a book and I shared all my information so if anything happens to me, somebody else will publish my book. I would ask for the money back is probably in the hundred thousand. But I didn't pay for it. Precaution and careful and pay attention. And stick up for your kids, even though I did. But I don't know why it took so long for the corruption that's going on around me and my kids to stop and maybe if I had done something a long time ago my kids would've had a better education. I'm not gonna say it on here but if you want further investigation and you're going through hell in Napa Courts and they get involved, there's always a loophole in the law. And if I do find out you were in secret courtrooms trust me I'm posting it everywhere and will pay for advertisement. I don't know how many stars I should give you because you helped me out, but you also went behind my back and neglected my kids in the process. This may not have anything to do with them, but I and a bunch of other people piled up in cars and went to the FBI. Hopefully, everything's investigated now. But there's another investigation going on. I wanna know about this court date. And who is there? So do I give you five stars cause you help my kid or do I give you one star because you kind of screwed us over in the process?

    Umbrella Global Bus & Charter

    Umbrella Global Bus & Charter

    4.7
    (244 reviews)

    Raphael goes above and beyond for customers and their events. I have recently used them a few weeks…read moreago for a shuttle to top golf and back, and everyone had a great time. Motor coaches, mini busses, vans, limousines, they got it all and they do a great job at showing up on time and in professional vehicles. I guess only thing I can recommend is to not lose your stuff, as they aren't baby sitters who pickup after you ;) Grown adults shouldn't have any issues working with Umbrella!

    What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.

    Little Free Library - communitybookbox - Updated July 2026

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