Little Neck Optical is super courteous, helpful and professional. The receptionist is so friendly…read morewhile the Optometrist was more than patient explaining all my options for both contact lens and glasses. I applaud such a fine business and you definitely have a customer for good.

This business location is relatively new (maybe a few months old), but we came here recently as we…read morewere seeking a new optometrist. It's always a good sign when you call and can get a hold of a live person over the phone. That was the first draw in. When our appointment came up, we were greeted by friendly staff. The store is bright and inviting, but smaller than the last eyeglass supply store (a larger chain) we'd gone to. The selection of eyeglasses are limited to pricier designer frames, but upon inquiring, I was told that they have affordable (read: frames covered by insurance) available upon request, it just hasn't been put up on display yet. Plus, it was nice to see there were some refreshments and a clean bathroom available while we waited. Most importantly, this store was CLEAN-- there ample hand-sani at the ready, plus signs they clean their display frames between customers. Once the initial paperwork was done, the rest of our service was expedient. We were taken to a room for pre-testing, and then soon after met with the doctor. He answered all our questions, and never pressured us into buying lenses/frames. While this is a smaller store, the doctor has another office in NJ where he can check his inventory should there be something specific you want. Hope this location does well, it's good to have options other than large chain optical stores.

I just left that office, literally screaming. The staff is so rude and nasty that you won't…read morebelieve it. This was my 2nd vist. Lady at front desk told me that my eye care insurance wouldn't cover 2nd visit in one year. She asked my regular medical insurance or I had to pay cash for the visit. She asked for my regular insurance card that I don't carry. My assistant set up my appointments. I asked my assistant to send me the card. I gave the front desk lady the card. I asked why didn't you give all that info to my assistant at the time of appointmen? The front desk lady started arguing with me and giving me some nonsense reasons. Actually she had no answer to my question. Then she said that she had to call my medical insurance to verification, after securing my card. I said I'm wasting my time going back and forth . You could've done that prior. I decided to leave by saying that I don't like your services. I'll find an other place. As I was walking out, I was near the exit door, she loudly said. "THIS MAN IS SICK " This is how an eye care provider staff should treat their clients. First they are lazy, not doing their proper work, then calling the client Sick...........

my most recent experience with Glen Oaks Family Vision was a great one!!! i scheduled an…read moreappointment with their optometrist, i did not have to wait very long for this to take place, and everyone there was so very friendly and welcoming!!! when i went their for my eye exam, it was fast, friendly and a reasonably simple process, and i got to pick from an expansive array of eyewear, i was so very pleased!!! afterwards, i got a copy of my prescription... eight days following this, i got a text message from Glen Oaks Family Vision, stating that my eyeglasses were ready for pick-up any time during their normal business hours, and i was like "how so soon?" my new eyeglasses are awesome, all thanks to Glen Oaks Family Vision, i cannot begin to go further, just want to say thanks to everyone there for being friendly, kind, courteous, approachable and helpful!!! - Deokumar Gandharry

Customer service is awesome. Very knowledgeable. Had a very specialized prescription and they were…read moreable to handle it in a timely manner. Great ownership

I needed a new pair of glasses, and the experience here was great. The owner of the store is very…read moreknowledgeable about everything and even picked out a frame that I loved. The store itself is also very cozy. After the order, I didn't have to wait long to be able to pick up the glasses.

I came in looking to get a new pair of Ortho-K lenses and I had a great experience. The staff were…read moreso friendly and efficient. Every time I went in for an appointment, it was quick. Dr. Kevin Leung is very attentive and meticulous. He explained every step thoroughly and I left with all questions answered every time. I would recommend!

Everything about this place is professional, clean and prompt. I really appreciated the friendly…read morestaff. I've been to one on Bell blvd closer to northern blvd, the optometrist was a total nightmare.

I was looking through the list of local vision offices that accepts my health insurance, and that…read moreis how I found this place. Since it seemed pretty highly rated from the many ratings and reviews that I checked, as well as it being within only around a mile from where I live, I decided to try this place out. The office is quite small and it is somewhat cramped in my opinion. There is one main room, while the other rooms consist of two exam rooms, an extra room where someone evaluates glasses, and a bathroom I believe. The small space is not ideal and it seems a bit too condensed in my opinion, but the limited space also clearly shows all the possible frames that they offer. Even though this is a small office, they offer many frames that range in price, appearance, and design. For a very small space, there is a lot of variety and selections within the small space. When I arrived there for my first appointment after not having an eye exam in several years, the front staff communicated quickly and clearly with me. I did not bring my ID, nor my insurance card, but they still allowed me to go through with my eye exam appointment, and they still provided me with the opportunity to select new glasses based on what my insurance covers, along with the choice of looking at all the other out of pocket options. Though I did wait nearly a half an hour for my exam, it made sense because they were busy the day I arrived. As I was waiting, families were trying on new glasses, a couple was waiting for their own exam, and there were parents with their children looking at the glasses. The workers at the front desk was not extremely friendly, but in terms of service, they were decent. They were clear, direct, and informative, which is what I needed after not being at an eye office for a while. What I really liked about my experience is that there was freedom. I was given as much time and space as I needed to closely look at and try on all the frames they provided, both insurance covered and otherwise. They did not rush me or showed any signs of impatience, so even when it got crowded, it felt interestingly calm because I was given my own space to explore even within the many patients that were there to have their eyes evaluated and choose their new glasses. It's very clear that this office is a family office. I saw many people come here with their family or friends, and the staff all seemed very close with one another as well. It's a tightly connected community office, but not really an expansive or varied one, given their limited space. However, when I was choosing my new glasses, they were very helpful in explaining to me the value of lens thickness, frame size, and overall cost comparison. There were also opportunities for discounts as well, so they were very informative when it came down to assisting me in narrowing down all the glasses I possibly want by explaining how to differentiate between what I wanted versus what I needed. They were very focused and considerate in making sure I obtained glasses that I needed for my prescription, and were accomodating to my preferences. For the rather small and cramped space of this office, they do a lot and work very actively with what they have.

Very friendly staff with caring doctors! The place is small but they have a nice selection of…read moreglasses to choose from.

Amazing and knowledgeable doctor and accommodating staff. In-depth examination. Highly recommend.read more

My work vision insurance plan has been changed for year 2015. I was forced to look for a…read moreparticipating optometrist. Basically, I picked this office based on its proximity to my house. I had a good experience when I made the appointment. The associate sounded so accommodating . On the day of the check-up , the receptionist was welcoming and the doctor associate was so pleasant to deal with . Oh boy, even the doctor was exceptional himself . Very friendly, professional and charming. My son felt so welcome to be here , felt very comfortable with his new eye doctor . The office is located in the ground level of a medical building, has a private parking lot for the building guests . Easy access from the main road. Close to shopping centers. Lots of samples of eyeglasses were on display. The associate who assisted my son was very helpful. The doctor was so knowledgeable. All of my sons inquiries were answered. Very pleasant experience to this place and staff. I would highly recommend.

OMG, how does this place keep getting better and better. Why…read moredoes anyone even bother going to any other Eye Doctor. Dr.Kristina is Always on point and accurate with her diagnosis. And Dr. Kristinas diagnosis is always spot on. After getting new glasses from a better lab that there using now, I can say without a doubt that I see my phone much better and everything is that much clearer. Dr. Kristina has an absolute amazing personality and vibe and her attitude with her patients are simply flawless. Shelby,Rehanna and Nicolette round out the staff and all are amazing and fabulous. Excellent attitudes and deminur. Like I started this review I have to exclaim why in the world would anyone ever see another Eye Doctor!!

After sharing my grievances regarding my ordeal with my new glasses yesterday, the owner reached…read moreout to me this morning. The owner explained to me as to why I was having so much problem with my new glasses. Apparently, the frame had a manufacturing defect, and that style has been discontinued. They have offered to replace it with a new pair of glasses free of charge. Fingers crossed that this new pair won't be giving me any more problems.

My husband and I both purchased new glasses from Right Vision. The first pair that I got were not…read moreproduced correctly by a lab. The staff worked hard to fix the problem working with a different lab and now my progressives with the new blue cut coating are fantastic! The staff is patient and will work with you until you are 100% satisfied.

I had been putting off buying glasses for a while but I broke my main pair so I was forced to start…read morethe hunt. I had noticed a store across from Stop and Shop, where I get groceries, so I decided to just go in and look. The staff was very friendly and knowledgeable about their wares, the fit of the frames and what shapes would work best on my face. The doctor was not in so I made an appointment for the following week, but luckily, they had a cancellation the next day. The doctor was extremely diligent in conducting the eye exam. He focused on the changes in my vision and mocked up a prescription for me to try. I was impressed that he actually took into account my work life and screen time. But he also spent a good deal of time examining my eye health. It was one of the most in-depth exams I have had. The shop contains very nice frames in a range of price points. I am so glad I took a chance for on the place and I can't wait to get my new glasses.

Very efficient service, many choice of frames to choose from. They take most insurancesread more

Shopping for glasses has always been a pain for me. Every pair I tried elsewhere just didn't look…read moreright on me or it just wasn't me. I realized today that you just need yourself a "Joseph"! Almost every single pair he brought out looked great on me. He was very observant of my accessories/ facial features and was able to distinguish my preferences effortlessly. The eye exam I had with Dr. Berzins couldn't have been more thorough. She was very informative and cared about my comfort, rather than just getting through "another eye exam" like most optometrists. She made sure I knew ALL my options to ensure we got it absolutely right. All my questions got answered, and more! As for their facility, they have the latest technology, free parking, snacks and coffee. As well as an amazing selection of eye wear and contact lenses! This was hands down the best eye exam experience. Acuity Eye Care has the most amazing care team you could possibly ask for! :)