At Jamaica Vision Center, Dr. David Wallach is the best !!!!! He is friendly and patient…read more He takes his time and listens to you. He gives an thorough eye exam. The front desk accepts most health insurances.

Horrible customer service after they blamed DHL for losing a lens replacement…read more Order placed on 07/24/25 Supposedly lost on 07/29/25 Called 08/08/25 Never received an update from them afterwards. Supposedly no one check if orders are coming in late. Called again on 08/12/2025 at 0525p. Spoke to an unknown male supervisor who refused to give me their name. I asked for the district managers info and general manager's info. This person refused to give me any other info or schedule so that I may get in contact with them for losing my replacement.

Extremely smooth and efficient online pick up experience. Tatianna helped me from start to finish…read more I am looking forward to going back and shopping in store with her. The selection was fantastic, and they have a very quick turnaround time in the event you need to order some thing. I also took advantage of Black Friday sales and saved a great deal of money on all of my glasses.

Exceptional customer service!!! Without going into details, I'll just say that I tried two other…read morelocations to resolve an issue but to no avail. The manager Mariane and sales associate Junae were extremely helpful from the getgo and took care of it right away and made the shopping experience very pleasant. Highly recommend this store for personalized service and great staff!

My review is beyond delayed, however, it cannot go unsaid that the girls who helped me out at this…read moreSun Glass Hut location were nothing short of fantastic. I came in disappointed that sunglasses I bought at a diferent location were scartched without me having noticed. Within seconds, the staff was on the phone to other stores and managers private numbers calling to see if they could help me. And help they did! By the end of the week I got my replacement pair of Ray-Bans, a $25 gift card for my troubles, and a very sweet note from the Manager who helped me. This kind of personalized customer service is why small niche business thrive and make actual shopping more enjoyable than online shopping. Thanks team.

I prepaid meta sunglasses on-line, seeing Lake Grove store (8 miles from home) had them in…read moreinventory. I picked them up the next day. Common retail practice since the pandemic. Upon discovering some negative reviews, I decided to return the unopened box in the Huntington store which is near my office. No fault of the salesclerk, I was quickly turned away. He called his manager for assistance processing the return who took the position, that since I paid for them on-line, I had to return them on-line. Had this product been SHIPPED to a local store as something not available in store, I would understand. But these were inventory in a sister store (20 miles away) when I paid for them 2 days earlier. MANAGER was not budging. Poor customer service. I returned home furious. The order confirmation clearly read on-line or in-store returns. I called Lake Grove store and a lovely girl named Kelsie said to come see her. She handled the return that night without issue. By the time I arrived back home, I had an email confirmation my refund was being processed.

They didn't have the Raybans I wanted,but the sales rep was super helpful and polite in helping me…read morefind a pair of polarized glasses that fit properly. Exceptional customer service. So thanks and I return with my bent old Raybans as suggested.

I stopped in to buy a few pairs of Ray-Ban sunglasses and received nothing but the best service…read more They had a special happening that day so that was the reason I bought two pairs. They were marked down to $117.00 a pair. This store is located in the Connecticut mall on the 2nd floor.

Needed new sunglasses and this was a great place to go been in there before The glasses fit right…read morethe sales person was tremendous help would go back again

I bought my sunglasses at a different Sunglass hut but was here and needed to have my glasses…read morefixed. The guy helped me repair my glasses and spent a long time with me trying to assist me. The prices at Sunglass hut are decent and worth the price since you can get them repaired at any of their stores.

I stopped by this Sunglass Hut to have my glasses adjusted, and the experience was terrible. The…read moreyoung lady at the counter, Dasia, told me they couldn't adjust my glasses because I didn't buy them there. I asked since when that was the policy, because I know that isn't true, and she claimed it was "company policy." I asked her to call the manager, and she said he was out at dinner with his family. She then called someone else, but that person was no help either. Instead of answering my questions or explaining the policy, they couldn't handle being questioned and the guy on the phone actually said to call security. I've purchased several pairs of sunglasses from this store in the past, but I will not be spending another dime here. I walked around the corner to Cohen's, and they adjusted my glasses with no questions asked. That's what real customer service looks like.

Came into the store with my husband and 3 year old son. I had let my son hold a pair of sunglasses…read more The sales associate (older man) approached me to inform me that the pair my son was holding was "very expensive". Umm, ok. I'm in a Sunglass Hut, not a Walmart, but by no means an expensive store. I felt it was an unnecessary comment, judgy in fact. We were on a road trip all day and we're dressed comfortably. It shouldn't matter what we wear, our wealth isn't defined by our dress. This mall isn't high-end so maybe they have problems with theft, but if my son broke the pair it wouldn't be an isssue for us to buy it. I might've bought a new pair but the comment cost the store a larger sale/additional item sold.

I was able to get in to see Dr. Gretchen Ohlig today for an eye issue I was having. I felt I was in…read morevery good hands with a knowledgeable and caring doctor which I believe is hard to find these days. She is experienced, smart and has a sense of humor. If I could give more than 5 stars, I certainly would.

Julian is beyond patient and takes care of his customers. The whole staff is friendly!read more

Customer service is awesome. Very knowledgeable. Had a very specialized prescription and they were…read moreable to handle it in a timely manner. Great ownership

I needed a new pair of glasses, and the experience here was great. The owner of the store is very…read moreknowledgeable about everything and even picked out a frame that I loved. The store itself is also very cozy. After the order, I didn't have to wait long to be able to pick up the glasses.