Repaired my jewelry while I waited. Very professional and repair was priced reasonably. I'll be…read moreback.

There was a time when the proprietor and his wife did amazing work and gave amazing customer…read moreservice. Not anymore. The grandsons are smug and rude. My mom has known the owners for more than 25 years. We only go there for any repairs. I took my mom's Movado watch in for a new battery. This is the first battery it's ever needed. The grandson reluctantly changed the battery and handed the watch back to me without even setting the time. And for some reason a piece of dust just appeared on the face of the watch that wasn't there before he opened it. He claimed that the dust was already there. I knew it certainly was not. Then he claimed that sometimes dust shows up when a watch is opened. Ok, then get it out! The smug twits don't offer to get the dust out or do anything to address my concern. I'm still kind to them because the owners wife is there and now she realizes that she knows my mother. She tells me that the battery is free of charge. I don't care about the battery charge, I want the watch returned looking the same way in which it was presented. Unfortunately I'll need to take the watch to a real jeweler now because the service at Gold Thumb is now trash.

I would give this store 0 stars if I could!! I went to this store because I wanted to go to a local…read moreshop and wanted to give my business to the community where I live. I am extremely unhappy about the way I was treated by the male owner of this shop. I brought in a nameplate necklace that is 22k gold to have the chain shortened a bit. The necklace was to be shortened from the back!! Instead he took the necklace and made it shorter from the FRONT!! Now the loops look completely wonky and unattractive. The loops are not smooth and the nameplate just lifts up while I'm wearing it. When I took it back for them to look at it the male was extremely rude to me and tried to blame the mistake on my previous jeweler. I have attached photos of his shoddy work. I am so disappointed and will NEVER recommend this place to anyone.

Suzy and the entire staff was extremely helpful with finding a specific Pandora bracelet they…read moredidn't have in stock. They went above and beyond for something that was under $100. I will always come to their Frederick store for all my future jewelry.

Keith and everyone at the FSK reeds team are a complete joy to be around! They really take their…read moretime talking to you and recommending pieces that correspond with your budget, style, and desires in any piece of jewelry. They really make it feel like you're talking to a long lost friend that you're reconnecting with! Also was very delighted to find out that they do all jewelry repairs in house and don't ship any pieces out to get fixed! Thank you Reeds for that amazing experience.

After my father passed away I found several boxes of old coins in the closet. I never knew he…read morecollected and although I recognized a few pieces, it just looked like old junk to me. I had some antique silverware and jewelry that I to sell so I went to Martinsburg Gold buyers. When I walked in I was greeted by a lovely lady who started going through the small box of my fathers belongings. At another desk a man had a pile of coins that he seemed to be researching. I told him about the coins I found and he told me to bring them in and he would give me a free appraisal. I was clueless to what I had but "Mayan" stopped what he was doing and spent 30 minutes going through each piece one by one. I could see the passion in his eyes as he explained what each coin was and the approximate value. He wasn't just adding up numbers he was explaining history to me. A history that my father lived and obviously cherished by the pieces he collected. I asked him what he would offer me for everything and he told me he would love to make me an offer but recommended I should take the coins home, sleep on it and make sure this was something I wanted to sell. It was a lovely gesture but I had already decided daddy's coins belonged in this man's shop. It turned out this box of "junk" was worth over $10,000. I was so excited I almost forgot about the jewelry and silverware I handed to the young lady when I first walked in. Mayan and his assistant changed my life in ways they will never know. I walked in that door hoping to make a couple hundred bucks and walked out with not only a ton of money, but with a newfound appreciation for my father. Thank you Martinsburg Gold buyers.

good service, but make sure to double check pricing on google! managed to get an extra $120 just…read moreasking how much my stuff weighed and figuring out a fair price

I bought a Gold textured wedding ring last year from Ricco and recently got married. I been wearing…read moreit ever since and I love it. Couldn't be happier with my ring!!

My husband and I commissioned Ricco to create my engagement ring and I also purchased a stunning…read moresilver cuff bracelet from him. He is a marvelous listener and creates distinctive one-of-a-kind pieces.

Writing this because my experiences at this store have been great. Workers that are chill to talk…read moreto and 10 dollar transfers no matter how many guns you are doing at one time. They also tend to have a good bit of the most desired ammo types.

I won an auction on GunBroker for a rifle posted by Glenda LaGasse from FAMOUS PAWNBROKERS. I Was…read morethen sent an email form famousguns700@gmail.com apologizing, but the item I had won could not be sent because it was reported stolen and the local police had come and confiscated it. Apologies are appreciated but no attempt to provide a like item at the auction price was made. Just saying sorry does not seem adequate for customer satisfaction unless customer satisfaction is not a concern in your business model. My ratings 1 star because there is no lower option.

Great place to go when you are in a pinch everybody is nice and friendly always clean. Famous Pawn…read morebrokers is number one in this area.

I've been trying for two days in s row to see what kind of guitars they have at…read more famous pawn brokers and I still haven't heard anything this is so much bullshit that's why I'm gonna spend my money in frederick at least I know the people in frederick will answer my question so a store in frederick is gonna make 2500 dollars off me this weekend

I spent over an hour hand picking items then came to the register only to realize they don't take…read moreApple Pay. Additionally they only keep items till the end of each business day. Jen was extremely sweet and personable while telling me this and stated I could speak to the manager since it was the end of the day and I really did not want to lose the items I chose. When the manager Shannon arrived she callously informed me that most of my items were clearance and she could not make an exception to hold them. I'm not sure the relevance in how many clearance items I had, but I am sure that there was a major lack in customer service. I will return however I recommend a secret shopper to speak with Ms Shannon with the d3ad eyes to see the lack of warmth for themselves.

I needed some RC parts and was in the neighborhood somI thought I would try them out…read more Unfortunately no RC stuff in the store. As a craft store, it was a larger, cleaner, more people walking around, Michaels. Nothing jumped out at me, they were just another craft store... with no RC stuff. Social issues and positions will probably keep me going to Michaels, but if you have no feelings about that stuff, and they are nearby, give them a try.