I had a wonderful experience with Zulymar today. She was incredibly kind, patient, and attentive, taking into consideration not only my preferences but also the input of my husband and mother. Thanks to her help, we were able to find chairs that matched our dining table perfectly. What impressed me most was her dedication to providing exceptional customer service. When she attempted to contact logistics for assistance, she made several efforts but received no response. Instead of leaving the issue unresolved, Zulymar personally hauled the chair to the back and had them fix it. Her willingness to go above and beyond truly made me feel valued and treated like a VIP customer. It's rare to encounter someone who is so committed to ensuring customers have a great experience. Zulymar's professionalism, positive attitude, and hard work left a lasting impression on my family and me. I will absolutely be returning in the future for any home furnishing needs I may have, and I hope Zulymar receives the recognition she deserves for her outstanding service. Side note: Zulymar also had to make several calls to the logistics team for them to wrap my chairs so that I could take them home as is. She even spoke with the logistics manager and the team still continued to take their sweet and slow time engaging in personal conversation rather than assisting customers. read more

Living Spaces - Redondo Beach - Furniture Stores Near Me - Redondo Beach, California

I was shocked to see some of these reviews. I had an awful experience at Bob's so I came here. Low pressure sales, extremely hospitable. Even the drivers were awesome and super friendly. Thank you Living Spaces for a stress free process with no bs or nonsense! -Cameron read more

Living Spaces - Redondo Beach - Furniture Stores Near Me - Redondo Beach, California

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We were in the market for new furniture for our home, specifically a bedroom set since we were ready to upgrade to a California King. We ended up buying a new bedroom set and a Tempur-Pedic mattress that night. We were immediately drawn to the Pierce set because of all the storage drawers. However, Jasmine didn't mention that we needed a different pair of nightstands that goes the bed set's built-in storage. I only found out by reading the online reviews myself a day later. This meant we had to make a second trip, adjust the delivery dates, and purchase the correct nightstands. It would have been nice to avoid the extra trip if we'd known upfront. That said, the mattress section staff were very patient. We spent over an hour testing different mattresses before my husband made his final choice. With the mattress purchase, furniture delivery was free, and there was a promotion offering a gift card for a future purchase, which we used to buy a mattress cover. Overall, the customer service at this location was good, and the delivery team did a great job as well. read more

Bought 2 Lillian swivel manual recliners. Both defective. They charged me to pick them up for return and a 10% restocking fee. I foolishly agreed. what a racket. Tried to leave a bad review on their web site, got an email asking me to confirm by clicking a link, then the link was invalid. read more

I was looking for a new couch and made two visits to Living Spaces in Redondo Beach. I had one picked out but needed to make sure all the measurements would work. Once home, I had one more question so I called the store to speak to the rep I was working with. I reached a call center who informed me there is no way to directly reach the store. I wasn't about to drive 25 minutes back to the store so the following day I went elsewhere and purchased what I needed. While I was at Living Spaces, there were employees standing around waiting for customers to arrive to give them something to do. The fact they don't answer the phone at the store is ridiculous. read more

First time shopping in a Living Spaces. This is my daughters go to store. It met her needs and she purchased a unique buffet table. One of a kind, the price was right. Plenty of sales persons to assist. They greeted us, and lets us do our thing. They do not deliver but make recommendations on local delivery companies. read more

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The worst sectional I have ever purchased... my husband and I paid a little over $4,000 for a customized L shape sectional we've had it for less than 2 years and the fabric is already balling up the cushions have no cushion or maybe it's the frame (who knows I tried submitting a claim with the separate warranty we purchased and it doesn't cover it but they won't come out to take a look at it) at this point do yourself a favor buy furniture with Costco or the wholesale departments. This establishment makes you think you are paying for quality but you're paying for a label that doesn't back up their product... never buying a piece of furniture here, thank goodness we bought our mattress and dinning set else where read more

We had a 10/10 experience walking into Living Spaces for the first time! From the door greeter, to the different representatives that made sure we were doing okay without PRESSURE, to the woman who finales our sale. We're so excited to get our customized couch in a few weeks! Clean, friendly, efficient shopping experience read more

Thank you to Rafael our experience at Living Spaces turned out really well. My husband and I were walking around already knowing what we wanted but still wanted to look and see for other better options just in case. We happen to run into Rafael who immediately helped us without being pushy and was super friendly. He ran different options in different scenarios for us and offered opinions on certain things. I wanted to see how certain furnitures would look on my current house and he immediately got help for me. Everything was super smooth and seamless until the end we ran into some small issue. We left a little disappointed however they called us immediately back and made it right by us. Highly recommend Rafael!!!!! read more

After searching the storeroom and finding furniture which appeared great, we purchased several items online for full service delivery. We had to wait a couple months for it to arrive. The furniture arrived in shocking condition. It appeared as if this was a showroom display item or from someone's garage. We ordered new furniture at regular prices. The furniture delivered is clearly used. It's also very poor workmanship, which did not appear so in the showroom. We refused the order and have been trying to track down a full refund ever since. They first refunded only the furniture amount and not delivery fee, and in form of a store credit until I called two more times to get the full refund including delivery. I'm very disappointed in living spaces after going through the search process, the ordering, the waiting, the poor product received, and then multiple phone calls needed to get the refund. I will not shop there again :( read more

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Just purchased a new couch online from Living Spaces, but visited this store prior to purchasing. I like to touch and feel first. The employees here have always been friendly and helpful. Staff greet you throughout the store, even though they don't work off of commissions. They sell both furniture and decor for the home, so there's quite a bit to look at. Not too crowded with shoppers, but a varied selection of merchandise to choose from. It's an enjoyable shopping experience. Love my new couch. Good looking, great value, under $500. Note, if it's a discontinued sale item, they don't deliver. They sell you the floor model. Parking: Plenty of free, shared parking. read more

Today at 8:30AM I got call from delivery service to come my Home for a delivery which I had to reschedule due I had a 10am Dr appointment. Again management fails to provide any assistance. read more

Living Spaces - Redondo Beach - Ambulance waiting by front door - Furniture Stores Near Me - Redondo Beach, California

Not sure why the reviews are so bad...My family and I had the BEST experience at this location. Michael helped us find the perfect couch and guided us with so much patience. We walked in just to browse and ended up purchasing our dream couch thanks to his expertise! Thank you Michael for your refreshing customer service. It's people like you that make these stressful times enjoyable. read more

So I contacted living spaces 7 days ago about replacing my throw pillow. They advised me that they will notify by Wednesday and today is Friday and guess what... nothing, not even email. My regret grows stronger every day, but I'm going to trust the process and continue to wait! read more

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Ordered a couch from this location and we really like the service was A+. Lots to choose from. Very nice setting prices were great really good value for the money 0% financing Samuel helped us and was A+ all the way would not hesitate to buy from the store again. read more

Living Spaces - Redondo Beach - Furniture Stores Near Me - Redondo Beach, California

So this is my 3rd time purchasing from Living Spaces. This is my second time, working with Thomas. I appreciate the laid back approach Thomas offers! He's never pushed me to purchase something I dont need, nor want. Both times I've dealt with him, I knew what I wanted. Thomas showed me options, and boom I made my purchase! Super easy and experience was stellar both times. Thank you Living Spaces for a true experience. Thomas is a keeper! read more

The only reason I'm giving one star is because I don't have the option to rate zero stars and leave a review. My fiancé and I went in looking for a new Dresser, we were comparing options as we saw a few online which we liked and went with the intention to purchase one . There was an older Caucasian woman working in that area. The way she started at us and followed us around the store. She walked away from the area she was working to literally walk behind us. It was so uncomfortable and awkward, her tone and mannerism weren't warm nor inviting. On the contrary we felt very discriminated against. read more

The absolute worst furniture and service! Everything was damaged. The "white glove" delivery was filthy, ruined my floors, damaged my walls and for the last 2 months they've been giving me the runaround and not reimbursing me for $600 with damages to my home. I've sent over 20 emails, been to the store at least 6 times, called at least 14 times to no avail. Never have I seen worst service. Take your business anywhere else but this dump. And that's an understatement!! read more

Be sure to double check your order that is submitted correctly. We didn't get parts of our couch and had to initiate a return, which we would have wanted to do anyway since the couch was way too big for our living room. You have to pay for shipping and restocking fees. The delivery people told us to keep it in living room until we get it swapped but that was more expensive. We should have told them to take it so we don't pay the extra fees. Please note that even though it may look good in the store, it will likely look completely different in your living room since it is smaller. The open space of the store is misleading, which is not their fault obviously. Service was great - they were very patient with our indecisiveness. They gave us some drinks and snacks since we were there so long! read more

Living Spaces - Redondo Beach - Furniture Stores Near Me - Redondo Beach, California

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Thank you Michael for providing outstanding customer service. Michael went above and beyond to help us with our couch/color issue. Although, our issue is a warranty issue Michael really listened and helped out tremendously. I thought they worked off commission but they don't. It's nice to know people still work hard to make sure the customer is priority. read more

We purchased a couch and paid the extra fee for full service delivery beyond their offer of free 24 hr delivery. As promised, we were scheduled for 24 hr delivery. Even more impressive an email was sent informing me that I was 7th in line with an estimated delivery. That delivery time continued to slip through the day as the delivery count hardly moved! By the end of the day the tracking showed that in an entire day they delivered only 3 of 7 deliveries. Lol I received a call to inform me that they did not make the delivery. I heard that it would be delivered the next day. Which is logical! But apparently what they intended to inform me, was that not only they failed to deliver to their next day full service, but also I would be removed from delivery obligation until I reschedule. So essentially they put me to the back of the line! I called their delivery service and followed up. There was a weak pathetic attempt to apologize but no sense of responsibility towards delivery. Just a sorry you are at the back of the line and you can cancel your order if you don't like it. So I canceled and will not do business with these people. Very disappointing experience that I thought I should share. read more

Part I - Somehow part 2 of my review posted but part 1 didn't so here it is... I went to the Living Spaces website in search of un-upholstered dining chairs. I thought I'd found a good option so I went into the store to see the chairs in person. The pic is a side-by-side of the chairs, left as it appeared on the website and in-store and on the right, the chair that was delivered. Right after the delivery I phone customer service to discuss the chairs. I wanted to be sure I hadn't inadvertently ordered the wrong color/finish. I confirmed the chair only came in one finish... the one I'd ordered. The Rep logged my complaint and said that someone from the store would reach out to me within a day or two. I actually received a call that same evening. The rep asked me to email (to the main store email that all managers can access) him photos of the chairs I'd received so he could compare them to the ones in the store. I did that immediately but he called a short time later saying he hadn't received them because he and his manager were relatively new to the store and their access to that email account hadn't been setup yet so I sent the photos again to his direct store email address. The following day, I received a phone call from someone else at the store. She said a determination couldn't be made based on the photos and asked me to bring one of the chairs into the store for comparison. I left work that evening, loaded a chair into my SUV and drove 30 minutes to the store. I carried the chair into (with no offer of assistance from anyone) and walked it to the dining section to compare. As I stood there looking at the display chair and the chair I'd received, a staff member walked up and said, unsolicited, "They're different colors. No doubt about it." I asked him if it would be possible to take the chairs on display since they were what I was expecting and they could keep the one's I'd received and put them back on display... a win-win, right? NOT. He asked but a manager said a swap wouldn't be possible because display items aren't sold until the product is discontinued. The manager later seemed amenable to consider the swap so I took a good look at the display chairs but they had quite a few dents and dings so that option was off the table again. Continued in PART II... read more

Living Spaces - Redondo Beach - Chair on the right on the website and in the store. On the left, the chairs I received. - Furniture Stores Near Me - Redondo Beach, California

Was a customer and spent thousands of dollars on their furniture. The salesman said if you get insurance and NOT use it within 5 years, we will reimburse you. 5 years passed, I get my credit back, but now I have to spend double of my credit amount in order to receive it. So if I have 400$ in credit, I have to spend 800$ to use it or they won't let me. Maybe you should teach your staff to tell the customer this piece of information BEFORE getting insurance. Good job on losing a long time customer. read more

I was searching for a lounge chair with lifting function. Living Spaces had a nice selection at various prices from which to choose. I made my choice and a service representative professionally and efficiently entered my order, making arrangements for delivery and assembly. read more

Please, if you are reading this, do yourself a favor and do not buy from Living Spaces. This company is a complete scam and the people who work here are nothing short of thieves. The beautiful showroom is a front for their dishonest and predatory business practices. ​From the moment you walk in, they are focused on trapping you with misleading prices and deceptive offers. The price you see is absolutely not the price you pay. They hit you with countless hidden fees and delivery charges that make the final bill an absolute joke. They are expert liars, and once your money is in their hands, they could not care less about you. ​After waiting an unreasonable amount of time for my delivery, the furniture arrived broken and with parts missing. When I tried to get help from their so-called "customer service," they stonewalled me at every turn. They refused to take responsibility for their damaged products and acted as if it was my problem. There is no service here, just a team of people paid to lie to you and steal your money. ​This isn't just a bad retail experience; it's a theft. You will lose your money, get a terrible product, and be treated with utter disrespect. Do not buy here. You have been warned. read more

Thank you for the amazing and helpful guest service today. And to our product specialist Michael awesome work thank you for making us make our little house a home. read more

Living Spaces - Redondo Beach - Our new sofa we love it - Furniture Stores Near Me - Redondo Beach, California

Beware! Do not buy the extended warranty "we will fix any rip or stain" it is indeed not true that they will fix anything. It is so hard to get a claim through. 99.999% they will deny the claim and you will be stuck with a rip in your couch. Bought one of their value couches .... after warranty, delivery and set up you've added another $300 to the price of the couch. Ive had the couch about 3 years now and it is pilling, ripping and falling apart. Also it has this wool-like fabric (i thought it was more sturdy fabric) that makes me itch like crazy. After getting rid of a couch that lasted me over 10 years, i am complete SHOCKED that im now having to replace a couch i've had for 3 years. I don't have kids or rough pets. Im just disappointed at this place and my purchase. read more

Staff was amazing. Got good deals and love how patient they were. For sure recommend this location

My complaint is on a mattress I purchased from them ,it was delivered and was told to wait 24 hours for the mattress to rise at its full 12 inches I here it a week and nothing. I called sent pictures sent an email and told them about the mattress and was told I have to pay a 99.00 fee to have someone to come out and look at it to make sure what I'm saying is true .. why do I have to pay for them to come out to see the mattress when I sent pictures why is there a fee to return after I spent so much on the mattress ? I would never purchase from living spaces again . Why not exchange for the right mattress to please the customer to continue shopping with living spaces .. I'm just in shock that this is what is happening.. NEVER read more

Back in 2018 I purchased a lot of furniture from here because I just bought a condo. I also purchased their warranty. The associates stated if you do not use the warranty in five years, they will give you store credit to use at the store at ANY TIME. In 2023 I went back to the store did not find what I was looking for, and different associates said the same thing. Dont worry come back when you find something you want. There is no expiration date. Now in Jan 1st 2026 at time of this writing, we went to try and purchase something. And the manager Loriena stated that it expired 60 days after the warranty ended. No one told me this until now. They have very shady business practices. You should not buy from them. They are there to rip people off. Also by the way out of the 7 pieces of furniture we bought 3 of them we had to throw away because it was not built properly. I am so over them, and will never do business with them again. I'm just sad because I lost thousands. Please don't make the same mistake I did. read more

for the love of god and the sake of your time, please do not consider living spaces for your larger furniture. And don't give the benefit of the doubt like I did. long story short, we ordered a special order for a set of couches but they mistakenly ordered the mismatching color (they produced the paper trails showing that someone mislabelled). At that point, I just wanted to return and refund the whole couch but they wouldn't do it because it was a "special order". They re-ordered for the matching couch. Three weeks later, the new couch is here and BOOM one of the pillows is in the wrong fabric again. LMAO bro they are just messing with me at this point. Feel free to look me up on Youtube about the review chris underscore lan. OH and the Utopia couch makes spring bouncing noise when you sit on it. which you can't hear in-store because they have background music. I honestly feel cheated on that aspect. --- edit 1 On top of that, we went in to chat with the general manager, she said she would call us back but she never did! Maybe she forgot, maybe she doesn't care, or maybe that's the way they operate. I will continue to add my edit as it develops read more

Living Spaces - Redondo Beach - fabric on the left is the DELRAY ASH, which is gray and soft, left is caitlist flax fabric, which is rough and has a black pattern - Furniture Stores Near Me - Redondo Beach, California

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I shouldve checked the reviews before I bought from here. Unless your buying, customer service is awful. They actively advertise how easy it is to clean cushions, but then when the covers that are removable stain in the wash, they point you to fine print on the website saying you actually cant clean things that way...there's no option to buy replacement cushion covers even though they have tons of the fabric in stock, not even an option to buy just a piece of fabric to do it yourself despite the fact they hang large sample sheets everywhere...terrible, never buy a couch here. read more

Living Spaces - Redondo Beach - False advertising, the only issue of the couch is the upholstery - Furniture Stores Near Me - Redondo Beach, California

It was time to replace the couch/loveseat I had in my living room. After all, they are about 20yrs old... ... but don't get me wrong. They are still in pristine condition. Nonetheless, it was time to replace them. I wasn't in a hurry so I took some time to do my research and figure out which design and style I really wanted. With the internet on the tip of everyone's fingers nowadays, it got a little overwhelming: the choices are infinite! I narrowed it down to a few choices - my #1 even took me all the way to Vegas. Sadly, it was a disappointing trek. Who knew I was going to end up here - a mere few miles away from home. It was almost overwhelming as I walked in: man, this place is huge! And I felt they were so many options and choices, I could have stayed here all day! I had my eye on a sectional with recliners and USB ports, but was disappointed it wasn't how I pictured it. I thought this stop - like the Vegas one - was going to be another disappointment. Meh, I ended up walking around just to browse and ended up finding exactly what I was not looking for. No recliners, no USB, no fancy schmansy features... just a plain ole' sectional. Took it for a test run and it was comfy and and had perfect measurement for the room I was buying it for. I really liked it! But I wanted to take a day to think about it. Who am I kidding, I bought it less than 24 hours later. And the better bonus? It was delivered less than 48 hours later - within the time frame they promised. And delivery peeps were incredibly nice and respectful of our space. They really were cautious and made sure they were aware of their surroundings. They brought the sectional in and assembled it all less than 15 minutes. I know, I've only had it for a short time, so I'll update this review as needed. But for now... 5 stars all day! read more

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This is a review for online, not this store. Please do yourself the favor of going nowhere near Living Spaces. 4 weeks overdue, customer service say they "put in tickets" for someone to reach back out to you, but it's all deceitful. When you call back, there's no record of your previous call. The online chat is a complete joke. It is truly the worst customer service on the planet. read more

Second time coming here and it's so hard to find help. That's why the 4 stars We did find one gentleman that introduced us to Mike and he was absolutely phenomenal! He was very charismatic understanding and not pushy at all. Thank you for being understanding and easy going! Mike You Rock! And you Sir are a 5 STAR IN MY BOOK! read more

Living Spaces - Redondo Beach - Furniture Stores Near Me - Redondo Beach, California

Went looking for Couch and recliner. Employees were quick to help and escort you to the proper section of the store. Great selection of products. Purchased 2 items and asked them to be delivered. The couch recliner was delivered the next day. Brought into the house, constructed and verified everything works properly. The delivery team were courteous, fast and presented a very professional work ethic. The value of the product was good (you get what you pay for) otherwise great would have been next to nothing, RIGHT! read more

Every time I come to this Living Spaces location the employees are always friendly and offer to help without being too pushy. I went in today thinking I was going to purchase a specific sectional but realize it wouldn't work out in my space due to the measurements. Martha listened to my dilemma, showed me other options and was extremely patient as I was being indecisive about what I wanted to do. I ended up moving forward with purchasing one of the other couch options she showed me and felt good about my decision when I left the store. I also love that I was able to customize the fabric for free! Can't wait for my new sofa to be delivered! read more

Came over memorial day weekend to see if there would be any sales but there wasn't. We were in need of a new couch and I decided to look around here. The show room is very big and has a lot of options. We wanted a cheap and affordable couch since we have a cat and wasn't sure how she would react to new furniture. Found something that day and it was delivered the next day. I opted for free delivery and it went surprisingly well, but my dad and 2 uncles were over to help me. The couch did have a weird smell and film on it probably from manufacturing, so we bought couch covers to mask it. Overall very happy with the couch so far if I do not update my review that means we still enjoy the couch. We have a cat and a baby so we'll see how the couch holds up. read more

Living Spaces - Redondo Beach - Furniture Stores Near Me - Redondo Beach, California

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Photo of my Samba recliner. It developed a dip in it within 3 days of use. I called customer service but they said it was setting of cushions. So my furniture changes shape and it's ok? It certainly didn't look like this in the store. I wanted a new one and was told there is restocking and whatever else. I won't be buying from them again. I was hopeful when someone reached out from Living spaces but email provided was not a working email so I messaged them . Let's see what happens. read more

Living Spaces - Redondo Beach - Dip.in seat - Furniture Stores Near Me - Redondo Beach, California

Although the showroom is beautiful and the salesperson who assisted me was amazing, I had the worst experience with Living Spaces' customer service and policies. This place is a scam -- completely unwilling to provide fair or decent customer service. I was charged a 25% cancellation fee the very next day after purchase simply because the couch wouldn't fit in my home. The couch wasn't even made yet, and they also refused to let me change the modular configuration without paying additional fees. I rarely write reviews, but I hope this helps someone avoid the same frustration. Save yourself the headache and shop elsewhere. read more