I visited Marco Hamam Spa with my friend Bella for her bridal spa day, and we had such a lovely…read moreexperience. I booked her the bridal package, and I did the Hama session and a massage - both were incredibly relaxing and left me feeling refreshed. The atmosphere was calm and peaceful, and the staff made the whole experience feel really special. It was the perfect way to slow down. Definitely recommend for a relaxing self-care day or special occasion

I had a service here on February 19 that included a custom facial and hamam body scrub. I have had…read morethis type of scrub, Korean bodyscrub, & facials before. I wanted to see if DFW had a place that was adjacent to my out of town services. The facial was just ok, but the body scrub performed by Preeti was underwhelmingly done. There was no consultation about allergies or sensitivities, no hair covering offered, and the exfoliation was incomplete. The service felt rushed and I left feeling unclean rather than refreshed. She kept offering me a massage due to a cancellation that I said no multiple times. I didn't show my displeasure by being rude being I'm urging this new zen thing. I just noted subpar services are an overstated norm in North Texas. Also, it was stated if you have a service the steam sauna is complimentary it is not. I was not asked how my services went at check out and even though I called prior to 24hrs for initial appointment I was charged $30. Because of the experience, I called the spa the I Monday Feb 23 to cancel my membership/appointment and spoke with Ishma. She stated Preeti never received this feedback and I could come back. I declined due to lackof accountability and my time being completely wasted in this experience. The cancellation was agreed upon and she stated it would be done Tuesday since they are closed Monday. I followed up again the next day (Tuesday) because it had not been processed yet being I did not receive a confirmation text. After calling again, I received confirmation by text that my membership/appointment has been canceled. Despite canceling and receiving confirmation, my card was still charged fraudulently on March 6. That charge was not authorized, and I ultimately had to cancel my debit card because of it. At this point, the issue is no longer just about service quality but about billing practices, respect for a customer's time, and cancellation request. For those reasons, I cannot recommend this business and will continue my services where integrity, attention to detail, & quality of service are the norm.

We went to WorldSprings for a couples massage to celebrate my husband's birthday, and we had such a…read moregreat experience! Our therapists were Brittani and Paul, and they were both incredibly kind, friendly, and professional. I especially loved Brittani! She was constantly checking in to make sure I was comfortable and having a good experience, which I really appreciated. She was so sweet and made me feel completely comfortable throughout the massage. Our original appointment was at 2 PM, but they called me around 1 PM because the female therapist assigned to my appointment had called out. They offered us a 5 PM appointment with two male therapists, but I wasn't comfortable with that, so they were kind enough to give us the option of coming at 6 PM with a female therapist for me and a male therapist for my husband. I really appreciated them accommodating us and making sure we were comfortable. The massage itself was amazing! We also added the scalp treatment, and we both really enjoyed it. Everything finished right on time, and afterward Brittani and Paul checked in with us to see how we were feeling. After our massages, we enjoyed the different mineral soaks and pools. Since it was our first time, the staff was also really helpful. They offered to give us a little tour and explained the map to us so we knew where everything was. Everyone working around the pools was also very kind and friendly, which made the experience even better. They provide robes as well, which was super convenient, especially while going between the pools and different areas. The views were beautiful, and it was honestly the perfect way to spend my husband's birthday. The locker rooms and showers were also very clean and elegant. The lockers felt secure, and I loved that the showers already had products available, so we didn't have to worry about bringing everything with us. We stayed until around 8:30 PM and had such a relaxing evening. There are so many different soaks to enjoy, and we really loved being able to take our time and explore everything. Yes, it is definitely on the more expensive side, but since access to the soaks is included with the massage, we personally felt it was worth the money, especially for a special occasion. We didn't try the food or drinks since we had plans for later, and we went on Monday, it wasn't that many people around either so it made our day more relaxing. We will definitely be coming back! A special thank you to Brittani and Paul for making our first WorldSprings experience so enjoyable!

Needing a reset from a busy work-life, I cashed in my birthday gift for a weekend getaway…read more Loved the options of springs (man made of course): from a 50 degree cold plunge to a 104 degree inner calm pool, there's temperatures for all needs. Saunas ranged from aromatherapy to red light. Even a guided session in the larger sauna by the lockers. Day passes include: Free towels, wrist bands to open/close lockers for personal belongings, water stations, access to all pools and saunas. Extras: $10 robe rentals, services (massages, facials), food, and drinks. My wishes: a quiet area for people who want to meditate because the chatters of others got loud and more times for guided sessions. All in all, nice time to relax and reset while getting some vitamin D (sun).

So I have actually been there twice. The first time my mom took me and it was incredible. The staff…read morethere is so sweet!! So informative. The facial and hair treatment was top notch. I actually fell asleep. The second time we went for my sisters birthday and took my other sister. Everyone was absolutely floored and enjoyed it so much!!! I want to go back again.

We scheduled ahead and there was some confusion with our reservation. It should have been for 3 but…read morethey only had us down for 2. My friend and her daughter had to wait for their head spa experience. I was able to go back and have a Korean glass facial. It was incredible. Best facial I've ever had. I also looked glowing when I left. My friends loved their experience through wash.

I met Jennifer through a friend and knew instantly I wanted her to help with my skincare needs. She…read moreis a very warm, energetic and caring woman and I loved her positive energy and vibe. Her knowledge of the skin and skin care products is incredible. Her spa, which is in her home, is very warm and welcoming, so relaxing. I had been through years of chemotherapy and surgeries for cancer and my skin was in horrible condition. I have now been seeing her for seven months and my skin is improving tremendously. I have been getting the oxegeneo facials, micro needling and the plump and peel facial, and they are very luxurious, my skin looks and feels so amazing. She also sells very luxury Dermologica products, which are amazing. I highly recommend Jennifer for all of your skin care needs, I always feel so beautiful and confident when I leave her, my skin is always glowing thanks to Jennifer. I could not be happier, thank you Jennifer!

I have been going to Jennifer for a year now, and my experience with her has been AMAZING. It all…read morestarted when I was looking for a chiropractor for my husband and a facial specialist for myself. While searching for a spa, I came across Health by Design Family Spa clicked on their page, and saw micro-needling, which I had been interested in trying but wanted to avoid problems I have seen with it. Jennifer's reviews and the warm atmosphere of her practice looked very inviting(just by the website), so I decided to make an appointment. On the day of my facial appointment, I expressed my concerns to the aesthetician. I mentioned that I was feeling quite nervous about the treatment, as I'm not very fond of makeup, I only wear it for gatherings and church. I've also seen some interesting results from micro-needling. I asked if she could walk me through the facial step by step, show me the needles, and explain what was happening during it. Let me tell you! Jennifer is incredibly knowledgeable about skincare and what she did for my face. I have never met an esthetician with so much expertise and such a calming, spiritual demeanor. I felt amazing afterward. She did this treatment a week before my Italy trip, and my skin felt fantastic in the days following the appointment no burning or irritation at all. Italy my face felt amazing the whole time I was there. THIS IS WHY I WILL ONLY LET HER TOUCH MY FACE!!! After returning from my trip a few months later, I reached out to her because I had been so busy. I mentioned that my skin was dry, dull, and in need of hydration. We decided to try the OxyGeneo 3-in-1 Facial, and both of us could see a significant improvement, my skin had a beautiful glow (before and after photos showed such a huge difference after my facial that day). We do this facial once a month, and in the weeks in between, we have Hydrating Facials and Skin Resurfacing treatments. I've also had a back facial, which I highly recommend! I am overall very happy with my results. When I go in with my concerns for the week and feel unsure about what to do, she assesses my face and tells me exactly what I need and why. Understanding the reasoning behind her recommendations is very important to me, and she communicates this knowledge extremely well. I often brag about her, and people frequently ask what products I use. Even my husband has noticed the difference and now asks me not to wear makeup when we go out in the evenings. I am truly thankful to have found this beautiful spa and the wonderful atmosphere that comes with it.

I have had excellent service and wonderful experiences ! The products improved my skin almost…read moreimmediately! The Spa is lovely and calming. Amanda is wonderful and she really knows a lot about how to take care of your skin.

I normally don't write reviews, but after years of disappointment, I feel it's important to share…read moremy experience. I was a loyal client of this med spa for nearly five years, hoping to see meaningful results with my skin. Unfortunately, that never happened. From the beginning, I noticed that recommendations felt more focused on selling the newest treatments or expensive products rather than truly understanding what my skin needed. I followed their advice consistently, investing thousands of dollars in treatments and high-end creams -- all used exactly as directed. The results were always temporary. My skin would feel nice for a few days after a treatment, but there was never any lasting improvement. Every time I expressed concern about the lack of results, I was told it could be due to hormones or some other issue, and then they'd suggest yet another cream or a different treatment -- repeating the same cycle. I trusted their expertise for years, assuming maybe they were right. I decided to try another med spa -- and the difference was night and day. The new place actually assessed my skin type thoroughly, suggested AFFORDABLE products that suit my skin from amazon and I started seeing real, consistent improvement. This made me realize that what I needed all along was a more personalized, thoughtful approach -- not a sales pitch. Looking back, I feel incredibly disappointed knowing how much time, money, and hope I invested for very little return. I share this not out of anger, but in the hope that others can make more informed decisions. Your skin deserves care, not just a sales strategy.

In recent times, my husband and I have visited several spas. Our most recent visits include the…read moreRelache Spa (Gaylord), Lantana Spa (JW Marriott San Antonio), and The Spa at Camelback (JW Marriott Scottsdale). We were eager to compare these establishments. Regrettably, we had to cancel our visit due to a discrepancy between the online booking price and the actual cost. It is important to note that we made the booking directly through the spa's website. While most businesses are not legally obligated to rectify errors, reputable companies prioritize customer satisfaction and often collaborate with customers to resolve such issues. Unfortunately, this spa did not demonstrate this commitment. Consequently, I would have to rate this spa below two stars due to its lack of customer satisfaction and service.

Stayed here for Valentine's Day with spouse. Everything was amazing except for the kitchen staff in…read morethe morning. Very loud staff talking in Spanish to the point breakfast was becoming uncomfortable. Keep in mind, I can speak Spanish. Your kitchen staff is very inappropriate

I scheduled a 90-minute massage with Trey, and it was amazing! He found every knot and worked them…read moreout with great skill and attention to detail. Check-in was quick and easy, the relaxation room was top-notch, and the men's locker room was clean and well-stocked with robes, sandals, and a sauna. I highly recommend Hiatus, especially this location. Trey will definitely take great care of you. If you're looking for an exceptional massage, go see him--you won't be disappointed!

The membership is tricky- they say you can add a family member for a one time fee but they don't…read moremention the family member also pays extra for every service. if you decide you want to cancel the membership but have money that you can only use at Hiatus- that money can't be used as a credit- even though that is what it is. massages have good firmness but just strokes on body. there is no technique. Everyone is professional. They do stick to the time of massage.

I traveled to the spa for Valentine's Day weekend, and while typically it was busy, the service was…read morestill absolutely exceptional and they were able to maintain such a high level of quality even with it being completely packed. My treatment was excellent, the facilities are so beautiful and well kept, and the staff were fantastic and so welcoming and helpful. It's definitely on the higher end of pricing when it comes to spas, but I feel like the facilities really do warrant it and I would go back again for sure.

the facilities and customer service were excellent no wonder they charge a 22% service charge. well…read moreworth it! valet your car at the front and the spa will validate parking. the spa entrance will be on your right of valet! how convenient! the indoor jacuzzi was a dream and the heated outdoor pool was just fine in this 60 degree weather. i would come back again! just not for a massage. there are better massages out there