The service was top notch. They paid attention to little details such as giving me a hot tea and…read moresome cookies after. Since I picked self dry for hair , they also showed me how to use Dyson hair straightener and hair dryer. Surprised they use such high end products. However, compared to another scalp spa .. here they focused more on massage .. so like 60-40 , 40 being the scalp treatment. I've definitely been to other hair spas that provide more like 30-70 with 70 being the scalp treatment. They also upsell me on scalp exfoliating for $30 but it was just using a big hard brush on my scalp ... so judge it yourself. However, we use Groupon and that made the experience more affordable. Would we come back? Yes for special occasion.

Absolutely phenomenal. The head spa was pure heaven -- shampooing by angels. She took her time,…read morenothing rushed, and the scalp + shoulder + facial massage was next-level. Do not skip the add-ons. I'm obsessed. Van did mine and I highly recommend her!!!

I visited Marco Hamam Spa with my friend Bella for her bridal spa day, and we had such a lovely…read moreexperience. I booked her the bridal package, and I did the Hama session and a massage - both were incredibly relaxing and left me feeling refreshed. The atmosphere was calm and peaceful, and the staff made the whole experience feel really special. It was the perfect way to slow down. Definitely recommend for a relaxing self-care day or special occasion

I had a service here on February 19 that included a custom facial and hamam body scrub. I have had…read morethis type of scrub, Korean bodyscrub, & facials before. I wanted to see if DFW had a place that was adjacent to my out of town services. The facial was just ok, but the body scrub performed by Preeti was underwhelmingly done. There was no consultation about allergies or sensitivities, no hair covering offered, and the exfoliation was incomplete. The service felt rushed and I left feeling unclean rather than refreshed. She kept offering me a massage due to a cancellation that I said no multiple times. I didn't show my displeasure by being rude being I'm urging this new zen thing. I just noted subpar services are an overstated norm in North Texas. Also, it was stated if you have a service the steam sauna is complimentary it is not. I was not asked how my services went at check out and even though I called prior to 24hrs for initial appointment I was charged $30. Because of the experience, I called the spa the I Monday Feb 23 to cancel my membership/appointment and spoke with Ishma. She stated Preeti never received this feedback and I could come back. I declined due to lackof accountability and my time being completely wasted in this experience. The cancellation was agreed upon and she stated it would be done Tuesday since they are closed Monday. I followed up again the next day (Tuesday) because it had not been processed yet being I did not receive a confirmation text. After calling again, I received confirmation by text that my membership/appointment has been canceled. Despite canceling and receiving confirmation, my card was still charged fraudulently on March 6. That charge was not authorized, and I ultimately had to cancel my debit card because of it. At this point, the issue is no longer just about service quality but about billing practices, respect for a customer's time, and cancellation request. For those reasons, I cannot recommend this business and will continue my services where integrity, attention to detail, & quality of service are the norm.

There is something about soaking...the envelope of water over your body, the quietness as you sit…read moreor the engaging conversation of others, the welcomed tiredness that comes from a few hours moving from pool to pool or rejuvenation of muscles as you finish your day. I have been fortunate to visit several times since WS Colony opened. While not a fan of their pricing, I have managed to take advantage of offers to visit. I've completed early morning, almost full days and evenings but I enjoy end of the day as I tend to towel off, head home to bathe and sleep off the day. The locker rooms are big enough to handle large crowds as I've never felt uncomfortably close to other patrons in the room. The saunas located around the property are a nice touch and also welcoming as a moderate way to dry off. For and amped up experience, ask about the soaking regimens in which you soak in different pools for energy or relaxation/recovery. The food and drink offerings are satisfying and presented well. I have not used their services, but feedback from a friend from my last visit was positive. The downside is that patrons tend to leave their cups EVERYWHERE. ALSO - they haven't figured out the pricing so we have seen many changes in structure. I will continue to visit especially since they are completing some renovations to an already comfortable place.

got the membership for a over a week and a half now and have been here a handful of times now…read more(~6x). Each mineral pool has their own benefits (circulation, muscle relaxation, etc) and the temperature of the pools changes daily. During the weekdays, it is soothing and tranquil. However, when it comes to weekends, its the complete opposite, almost like a pool club. It gets very crowded which is fine however, people play music on phone speakers, talk loudly and it gets very messy - empty cups, towels, drinks left everywhere and it can remain on the edge of a pool for a long time. I would recommend coming during the weekdays

Sidni is absolutely AMAZING ‼…read moreThat was my first head spa. I truly have to say it was life changing. I will make sure to get them on a regular basis.

I booked a last minute appointment. Even though I called without making an appointment online they…read morewere willing to accommodate me. I was given the Golden Halo treatment. The first step was the scalp analysis, the technician showed me that my scalp was very dry. Once that was determined she took me to the room for the spa hair treatment. It was the most relaxing shampoo treatment I've ever received. It was worth every penny!

I met Jennifer through a friend and knew instantly I wanted her to help with my skincare needs. She…read moreis a very warm, energetic and caring woman and I loved her positive energy and vibe. Her knowledge of the skin and skin care products is incredible. Her spa, which is in her home, is very warm and welcoming, so relaxing. I had been through years of chemotherapy and surgeries for cancer and my skin was in horrible condition. I have now been seeing her for seven months and my skin is improving tremendously. I have been getting the oxegeneo facials, micro needling and the plump and peel facial, and they are very luxurious, my skin looks and feels so amazing. She also sells very luxury Dermologica products, which are amazing. I highly recommend Jennifer for all of your skin care needs, I always feel so beautiful and confident when I leave her, my skin is always glowing thanks to Jennifer. I could not be happier, thank you Jennifer!

I have been going to Jennifer for a year now, and my experience with her has been AMAZING. It all…read morestarted when I was looking for a chiropractor for my husband and a facial specialist for myself. While searching for a spa, I came across Health by Design Family Spa clicked on their page, and saw micro-needling, which I had been interested in trying but wanted to avoid problems I have seen with it. Jennifer's reviews and the warm atmosphere of her practice looked very inviting(just by the website), so I decided to make an appointment. On the day of my facial appointment, I expressed my concerns to the aesthetician. I mentioned that I was feeling quite nervous about the treatment, as I'm not very fond of makeup, I only wear it for gatherings and church. I've also seen some interesting results from micro-needling. I asked if she could walk me through the facial step by step, show me the needles, and explain what was happening during it. Let me tell you! Jennifer is incredibly knowledgeable about skincare and what she did for my face. I have never met an esthetician with so much expertise and such a calming, spiritual demeanor. I felt amazing afterward. She did this treatment a week before my Italy trip, and my skin felt fantastic in the days following the appointment no burning or irritation at all. Italy my face felt amazing the whole time I was there. THIS IS WHY I WILL ONLY LET HER TOUCH MY FACE!!! After returning from my trip a few months later, I reached out to her because I had been so busy. I mentioned that my skin was dry, dull, and in need of hydration. We decided to try the OxyGeneo 3-in-1 Facial, and both of us could see a significant improvement, my skin had a beautiful glow (before and after photos showed such a huge difference after my facial that day). We do this facial once a month, and in the weeks in between, we have Hydrating Facials and Skin Resurfacing treatments. I've also had a back facial, which I highly recommend! I am overall very happy with my results. When I go in with my concerns for the week and feel unsure about what to do, she assesses my face and tells me exactly what I need and why. Understanding the reasoning behind her recommendations is very important to me, and she communicates this knowledge extremely well. I often brag about her, and people frequently ask what products I use. Even my husband has noticed the difference and now asks me not to wear makeup when we go out in the evenings. I am truly thankful to have found this beautiful spa and the wonderful atmosphere that comes with it.

I normally don't write reviews, but after years of disappointment, I feel it's important to share…read moremy experience. I was a loyal client of this med spa for nearly five years, hoping to see meaningful results with my skin. Unfortunately, that never happened. From the beginning, I noticed that recommendations felt more focused on selling the newest treatments or expensive products rather than truly understanding what my skin needed. I followed their advice consistently, investing thousands of dollars in treatments and high-end creams -- all used exactly as directed. The results were always temporary. My skin would feel nice for a few days after a treatment, but there was never any lasting improvement. Every time I expressed concern about the lack of results, I was told it could be due to hormones or some other issue, and then they'd suggest yet another cream or a different treatment -- repeating the same cycle. I trusted their expertise for years, assuming maybe they were right. I decided to try another med spa -- and the difference was night and day. The new place actually assessed my skin type thoroughly, suggested AFFORDABLE products that suit my skin from amazon and I started seeing real, consistent improvement. This made me realize that what I needed all along was a more personalized, thoughtful approach -- not a sales pitch. Looking back, I feel incredibly disappointed knowing how much time, money, and hope I invested for very little return. I share this not out of anger, but in the hope that others can make more informed decisions. Your skin deserves care, not just a sales strategy.

Love Love ABFS. The staff is amazing. I go every month for a facial. Denise is my girl.read more

In recent times, my husband and I have visited several spas. Our most recent visits include the…read moreRelache Spa (Gaylord), Lantana Spa (JW Marriott San Antonio), and The Spa at Camelback (JW Marriott Scottsdale). We were eager to compare these establishments. Regrettably, we had to cancel our visit due to a discrepancy between the online booking price and the actual cost. It is important to note that we made the booking directly through the spa's website. While most businesses are not legally obligated to rectify errors, reputable companies prioritize customer satisfaction and often collaborate with customers to resolve such issues. Unfortunately, this spa did not demonstrate this commitment. Consequently, I would have to rate this spa below two stars due to its lack of customer satisfaction and service.

Stayed here for Valentine's Day with spouse. Everything was amazing except for the kitchen staff in…read morethe morning. Very loud staff talking in Spanish to the point breakfast was becoming uncomfortable. Keep in mind, I can speak Spanish. Your kitchen staff is very inappropriate

Angela was amazing! The whole experience was so relaxing! The hydrafacial was super great for my KPread more

Be very careful coming here, they will charge your card without asking, or permission. I had a $500…read morecharge run on one of my cards on file after I had already left AND paid for my service on another card. It was very suspicious and strange. Felt borderline illegal to have your card run without any notification or phone call or anything.. very strange and suspect. Be careful. I would delete all card numbers on your account!! Unfortunately after years of being a member and spending thousands at Haitus I will likely never be back

the facilities and customer service were excellent no wonder they charge a 22% service charge. well…read moreworth it! valet your car at the front and the spa will validate parking. the spa entrance will be on your right of valet! how convenient! the indoor jacuzzi was a dream and the heated outdoor pool was just fine in this 60 degree weather. i would come back again! just not for a massage. there are better massages out there

I traveled to the spa for Valentine's Day weekend, and while typically it was busy, the service was…read morestill absolutely exceptional and they were able to maintain such a high level of quality even with it being completely packed. My treatment was excellent, the facilities are so beautiful and well kept, and the staff were fantastic and so welcoming and helpful. It's definitely on the higher end of pricing when it comes to spas, but I feel like the facilities really do warrant it and I would go back again for sure.

Lemon Tree Massage is my go-to spot when I need a truly great full body massage without breaking…read morethe bank. The quality here is honestly unmatched for the price. Tina is my go-to and gives one of the best massages I've ever had--she knows exactly how to work out tension and make you feel completely relaxed. Lisa is amazing as well, so you're in good hands no matter who you book with. If you're looking for an affordable, high-quality massage, this is hands down the best place to go. I always leave feeling like a new person.

We came in for a couples massage and had a private room with two tables facing each other, which…read morewas perfect. We added the CBD oil, and it was 100% worth it. Both massages were fantastic--relaxing, professional, and exactly what we needed. We'll definitely be back.