I came in really sick, visiting from across the country, and appreciated how easy it was to get in…read moreand out and how courteous every single staff member was. The doctor I saw was experienced and attentive. Part of why I chose this business is having lab, X-ray, and Rx on site, as I did not want to run around town. While my wait was longer than I'd have preferred, I knew I was risking coming in at noon when some providers may be at lunch, but I was still in and out in about 1.5 hours without having to make other stops.

When I arrived, it looked like there would be a multi-hour wait. I was very pleasantly surprised to…read morebe called back after half an hour and seen by a doctor after another half hour. Everyone was super friendly and welcoming. I've been to this location several times and always leave feeling like my concerns were adequately addressed and the people cared about me.

Dr. Ellis is a wonder. She has been my PCP for many years and she now works here at the Mayland…read moreClinic. She is so thoughtful, thourough, and has an incredible bedside manner. She explains every test result in layman's terms without having to be asked. It's not easy to find a doctor of her caliber any more. The office staff are equally great to deal with. The nurses go way above and beyond to help you feel comfortable doing everything they can to be of help to their perspective doctors. Never a long wait in my experience. That's wraps it up.

Full disclosure: I am a VCU employee but I am not a medical professional…read more I get all of my medical care at VCU-MCV and I could not be happier. I see Dr Ham at Mayland for treatment of migraines. She and her staff are top-notch and I feel I am in very good hands. The Maryland facility is easy to get to (access, easy parking) and the administrative staff make check-in and check-out a quick and easy process. I have never waited more than 10 minutes in the waiting room before getting to see the doctor.

My mother arrived at 7:50 , an African american women with a pony tail on 01/02/2025 sat at the…read moredoor and stared at her for 5 minutes while she was at the door. The policy says online that if a patient arrives and walks inside before 8pm they should be granted services. This was a horrible experience and would not ever recommend this location to anyone to work or be serviced.

Monday 1/28/19 1:27…read morearrived - greeted by receptionist who was working with someone when I walked in. Not a long wait at all. Less than 5 minutes. Receptionist was very nice and professional. My co-pays was same as a specialty doctor. It is important to ask if they are in-network. Clean waiting area. The young lady that took my blood pressure, pulse and tempature was very nice and professional. The overall look of this place is really nice. My room was clean and welcoming. The doctor, Dr. Carla McLain, was awesome. She was very confident, knowledgeable, and professional. Very pleased with this clinic. I was all finished by 2:15pm . **Update 1/31/2019 They called me 3 days later to check on me! That was awesome customer service.

I feel compelled to share my positive experience about this practice - especially Kedron Walsh P.A…read more and her team. I have been going to her for some time, and she consistently is kind, listens well and is very thorough. Truly I couldn't ask for any better, Also, Kedron has a delightful personality that makes me laugh. Kedron is a gem whom I deeply appreciate. In addition, the lab team is always efficient, thorough and courteous.

The nurses at this practice are the absolute worst! I like my pcp but literally cringe at the…read morethought of having to go in and interact with their nurses. They always act miserable and make me feel like I am ruining their life by being there. When I went for my yearly check up last week, the nurse yawned and grunted at me through the entire interaction and then just told me that I was done after the doctor was finished. The doctor had mentioned labs so when I asked if I was having that done she said, "did he say you were?" Then she told me to go to the lab and ask. I wandered around the office lost trying to find the lab and when I got there one of the lab nurses had to go hunt the doctor down to find out. I never leave reviews unless they are good. its almost a joke how ridiculously rude and incompetent these nurses are. As a very laid back person who isn't normally bothered by people, I can't be the only person who feels this way. Unfortunately I guess that I will just have to change offices and find a new provider.

I cannot say enough good things about this neurology center and the care I've received here. I've…read morebeen a patient since 2017, and from day one the experience has been nothing but positive. When you arrive, you enter downstairs, and the check-in process is very efficient. They have multiple check-in windows, so things move quickly. The staff provides a map, clearly draws the directions you need to go, and circles your room, which is incredibly helpful in a larger building. They also give you a tracker to clip onto your person while moving throughout the facility, just in case you get turned around. There is also a large amount of parking, which makes arriving stress-free. The entire building is beautiful. There are plants and artwork everywhere, and it is very well lit with a strong emphasis on natural lighting thanks to the many windows throughout the space. There is seating available as you walk through the building, as well as multiple waiting areas, which makes the experience comfortable and welcoming rather than overwhelming. Most importantly, my neurologist, Scott Haines, is absolutely wonderful. He is knowledgeable, thorough, and genuinely cares about his patients. He takes the time to listen, explain everything clearly, and ensure you feel confident and supported in your care. His entire team is just as amazing--professional, kind, and attentive. If you are looking for a neurologist you can truly trust, I highly recommend Dr. Haines and his team. I wouldn't trust my case with anyone else.

Dr Jessica frankenhoff is a butt of a wrist doctor. She double books her patients…read more They way she handle my mom her surgery I have not disliked a person and doctor so much. Waste of time get another doctor. We did

I love my mammograms!! And truly, who can say that? Everyone here makes your visit flawless! From…read morethe moment you walk in, you instantly feel at ease... a serene, lovely seating area welcomes you. The low radiation machines gives you peace of mind-and honestly, I never feel any discomfort. Gentle and caring staff makes this experience quick and effortless. The wait for your results is almost instantaneous... there's a nice beverage bar if you'd like a spot of tea or a hot cup of joe, but your wait is so short, you may have to take it to go! Stroll down the various hallways and nooks for a gander at some amazing artwork! Much of it is original; I feel like I'm in an eclectic art gallery! A nod to the Biggs English Bull Terriers, you will find paintings and figurines of these precious pups around the office. I can't say enough warm sentiments about Dr. Biggs and his darling wife, Gillian. Dr. Biggs is professional, yet personable. He gives you a thorough, informative consultation. Gillian is so pleasant and sweet. She treats the patients like she would want to be treated, and I feel like I'm more of a friend than a patient. I would highly recommend Allison Breast Center to anyone! I look forward to my visits there! I was in and out of the office in under half hour! Whew! I'm glad I got that off my chest!!

I love this place from the warm reception, the environment, how well organized they are and how…read morethey have the entire process well run!! The front desk, the nurse technicians and the Doctor are all very professional and nice!! This my 4th year having my mammogram done here and I will be back.

The receptionists and appointment makers for the Women's Health Clinic are the most disgruntled,…read moreunfriendly and nasty personnel I have ever had the misfortune to have to interact with at a medical office. They act like they are begrudgingly doing you a favor by scheduling appointments and doing their job. It is as if you, the patient, are bothering them by calling for appointments. They are like this in person and on the phone. I am sick of being treated very poorly by these nasty hateful support personnel. Patients should not be subjected to such disrespect by these MCV employees in order to get assistance. Cant wait to find another doctor

I went to the urology center for a testicular injury that occurred during the Iraq War that now…read morerequires attention. PA Ambrosino sent in a student to surprise me and knowing I'm a veteran with blast TBI she mocked me for being socially isolated and laughed at my sexual inactivity. I walked out. The PA and VCU refuse to respond to the dashboard and patient experience messages. I don't know if she hates men or veterans but don't go if you need help.

Making an appointment online is a misnomer. I made an online appointment for a specific time so I…read morewouldn't have to sit in the waiting room. When I got there the receptionist said that the online appointments aren't a valid option and that I would in fact have to wait in the office to be seen. I waited over 3 hours for a less than 5 minute consultation. I would've waited less time and had better care if I had just gone to the ER.

Do not come here. It's now called care now and you will wait for 2 hours at least. They will tell…read moreyou to come in because they're ready for you then you'll wait 2 more Hours. Do not come here I'm warning you.

I was in search of a cardiologist due to mine relocating and also needed cardiac clearance for an…read moreupcoming procedure. The waiting room is shared with other doctors' offices on that floor, but quite roomy. The entire office (including restrooms) were very clean; the front staff was polite and helpful, as well as the M.A. who did my vitals and EKG was professional yet friendly. Then Dr. Christine Browning, MD arrived; she was quite friendly and had a great sense of humor- which was refreshing- because I'm a former Navy Hospital Corpsman and retired Paramedic with a personality somewhere between comedic and provocative... She actually found a serious issue and set me up with testing right away. I'm glad she put up with me. I'd recommend this practice in a heartbeat! (Pun intended!) Thanks, Doc!

Leaving here after almost 4 years for myself. Our patient care from my wife and I's point of view…read moreseem to have changed. It's very confusing to go from one NP or PA to another for an issue to get settled. Although it was a lot of trouble to change, I want to see a doctor for my heart issues without making a big deal. I also did not like Accuhealth for taking daily blood pressures. Now, I have a nurse that calls me every month to discuss what is going on and make connections for me if an appointment is necessary. I realize medical care is different than a few years back so sometimes you have to take the initiative and be active in your personal healthcare.