The owner, Aaron came out to my house. Upon first meeting, he was very nice and walked me through…read morethe issues I was having with my hvac system. He provided me with a quote that was affordable and after a couple other quotes, we decided to go with Aaron and his company. I always try to have small companies do work for me over the bigger ones. Aaron rescheduled on me 2 different times. About a month after his original promise date to start, he finally arrived and got to work. he replaced my equipment and everything worked fine for a few days and then just stopped. We couldn't figure out why it wasn't working so we called Aaron. As usual he didn't answer his phone ( that started after we gave him a deposit for the work) He finally called me back a full 24 hours after my first call. He refused to come out and look at what could be wrong. Telling me that he was too busy and booked out a few months. That I was lucky he made it out in the fist place. He told me he'd call me back in a few hours and see if he could squeeze me in. 2 days went by and no phone call from Aaron Tompkins. It'a the middle of winter, he took my money put in the equipment and wouldn't come back to rectify the issues. Fortunately, a family friend referred another company who came out and fixed the issues. It took them maybe an hour and it was up and running. Aaron finally called me back 4 days later!! I told him we had another company fix it and asked where I could send the bill to be reimbursed by him. He lost his mind after that. Yelling and swearing at me. Threatening to put a lean on my home and to pursue legal action against me for harassment because I called him 3 times in 2 days trying to get answers. When I told him that we had no heat for 4 days and he was nowhere to be found. He said, "show me in the contract where it says the equipment needs to be running" In legal terms it says is that he would provide and install equipment that would be specifically sized for me home. He was proud of the fact that he had a loophole in his contract and tried playing games to dance around it. Very dishonest person. Stay FAR AWAY from him.

Honest and knowledgeable. Service is great. Total HVAC maintenance. I have been using A Tompkins…read morefor 6 years and have never been disappointed. I have seen the owner, Aaron Tompkins troubleshoot complex problems, including HVAC electronics, rapidly and efficiently. Prices are fair. Very patient with customers. Highly recommend.

Kevin was very professional and did a very neat job on replacing a broken valve at a reasonable…read moreprice.

Kevin is a great guy, does good work and gives you better prices than anyone else…read more What more can you ask for?

Tyler B was great! Top Notch !! Would recommend using this company for any HVAC, Plumbing or…read moreElectical Service!

I've had a previous experience with Grasshopper Heating & Cooling, as they did install a hot water…read moreheater for us in the past at our old home. We were very satisfied with both the quality of the product and their workmanship, which is why we reached out to them again. This time, however, the experience fell short. We scheduled an appointment for a representative to come out and provide an estimate for a furnace (and potentially a full HVAC system, including central air and a hot water heater). The technician came to our home and gave us only a verbal quote--nothing in writing. As most homeowners know, it would be unwise to move forward without a written estimate, especially when comparing multiple companies. We specifically needed a written estimate as part of a real estate transaction that had already encountered complications. After the appointment, I followed up and spoke with our service contact, Joe B., who assured me he would email the estimate. Unfortunately, we never received anything, and because of the lack of follow-through and documentation, they unfortunately missed the mark this time. As a result, we've decided to move forward with another plumbing and heating company for this project. It's disappointing, especially given our positive experience in the past, but communication and proper documentation are essential, and this time it just didn't happen.

Jason from Main Care Energy had the nerve (or was dumb enough) to send me this message: "After…read moreshowing the photos regarding your storage tanks to my brother (he does the installations), he had a suggestion. He did not think there was enough room for him to install in the same location. Due to height restrictions and duct work etc." Instead he suggested a far more expensive option. I had the exact specs of our space; also specs from both the manufacturer of the tanks we wanted and from a few other installers that we called for bids. So I knew he was lying.

I guess these reviews explain my experience today. These people need to inspect my tank to deliver…read moreoil? Are you out of your mind? I don't give a shit what is okay or not okay w my tank, but to deny me oil delivery because I negate your bullshit is bullshit. I just wanted your oil, not your asshole opinion on what I may need.

Referred by a friend who had been a customer for years. Used them through 2 heating seasons and…read morecan say that I a fan. Their billing/payment department was easy to work with and the online tools for paying and ordering were very easy to use. Their price per gallon was always within pennies of the competitors and they did offer a budget plan if you could provide them with the previous years usage.

I contracted with John Ray & Sons to replace the oil tank in my basement and the work was completed…read moreon November 11, 2024. In early April of 2025 I noticed that a patch of lawn was dead, and when I smelled the dirt it smelled of oil. Bags containing absorbant material from the old oil tank had been placed on that spot. I first called the offices at John Ray & Sons on 4/3/2025 to resolve this issue. Since then I have had two no-call, no-show appointments. Two unanswered e-mails, and I have made several phone calls to their office. Eventually someone came out to resolve the issue on 5/2/2025. The solution was to remove as much dead grass as could be removed with a rake and spread grass seed over the area. The grass seed did not germinate in the oil contaminated soil. I contacted John Ray and Sons again on 5/20/2025 and was told that neither one of the customer service reps I had been communicating with were available. 48 hours later I still have not heard from either of them.

HIGHLY RECOMMEND! just purchased a home in saugerties which…read moreis fueled by propane. somehow they have a tracker on their tanks which alerts them for when we need a refill. they automagically come, no hassle no scheduling, refill, and then send a bill. joyelle is a JOY to work with and set up new accounts with. i'd actually like to work for them considering they have five beautiful puppies in their office. ideal work environment, speaks highly of the company these guys are awesome!

Contract from July 2025 to June 30 2026 pre paid large quantity of propane in North adams,owner…read moreRichard coons of 1st propane, here's the dishonesty of MR COONS,I had residue of fuel left in pre pay on March 30 I ask to just deliver balance of propane I paid for to be delivered owner says I'd rather send to check I said ok thats fine and I ask to take me.off automatic delivery on the 2 accounts, I received screen shots of that auto off. On or about June 4th owner had propane delivered without my permission and has nerve to send me bill,obviously im not paying it. Mr COONS AND HIS COMPANY FAILED. BUYER BEWARE

I've used them many times over the years - but not since their prices went up so much. In the past,…read moreI was well satisfied with their work.

i did not use them. they wanted $99 just to come to the house. i would love to have thm but it is…read morefar too expensive compared to others.

I normally don't like to give bad reviews, but I feel it would be unjust to leave this unsaid. If I…read morecould, I would give this "business" 0 stars. I scheduled mold remediation with Corey M Jarratt for December 1, 2025, and paid a 50% deposit of nearly $3000 via Venmo. On the day of the work, he did not show up and is not responding to my calls or text messages. I showed up to the business location specified in the website, only to find out that he no longer occupies the property and that people other than myself have asked about him. Also I should note that his license might be expired, as indicated in the image attached from cslb.ca.gov . AVOID THIS CONTRACTOR AT ALL COSTS!!!

Cory went over and above in fixing my plumbing problem. It…read moreinvolved much more work than initially planned, and he worked into the night to be sure and fix the leak, replace the pvalve, tear out the floor and replace, install new shower head and shut off valves, etc. He worked very fast and did an excellent job. He was very fair in his pricing.