Where's the customer service?? My mom and I visited this location earlier this evening and we were…read morenot greeted once by the several employees there. The security guard was even friendlier to us! I used to work at an Anthropologie store and we were trained to be warm, friendly, attentive, and helpful to all customers. A few of the employees passed by us from time to time and walked very quickly, staring straight ahead and ignoring us. My mom is in a wheelchair and it would have been greatly appreciated if someone had let us know that there is an elevator if she wanted to browse the second floor, but I had to find the elevator on my own. The cashier did smile at us toward the end of our shopping experience, but did not say one word. One of the employees accidentally looked me in the eye and quickly averted her gaze lol! Such a weird, cold vibe here. I almost wished I could clock in and show these associates how customer service is done. Sheesh! We are definitely not in a rush to go back to this location!

August 2025 | Santa Monica | Anthropologie is one of my favorite stores on 3rd Street Promenade!…read moreThe store is filled with style and personality all throughout & on each level! I've been shopping at this location for years! Inside: There is always so much to see on all three levels! Anthropologie has beautiful dresses/clothes, gorgeous handbags, fun & unique accessories/jewelry, fabulous & often fun dinnerware, candles, perfume... and more! There is style all throughout the store, which always catches my eye! I've collected numerous dresses, handbags dinnerware & coffee mugs that I absolutely love! Personality Plus: The Gentleman at the entrance always greets me with a smile, always so friendly and radiating great vibes, love it! Customer service is wonderful here, helpful and friendly! Gifts: Anthropologie is also a great place to find a gift for the person who loves to entertain, host parties, and even to find a fun birthday gift! I've seen amazing and unique greeting cards, coffee table books, and incredible dinnerware, glasses & coffee mugs! A friend also gave me a gift card to the store, as she loves the store as well! Spotted: While at a dinner party the other day, my neighbor/friend had numerous beautiful animal-themed plates, which were so cute from Anthropologie! I recognized them right away! She has a huge collection! We both love the store! Note: Upstairs, in the back of the store is a huge sales section where you may find items in all categories! Imagine that! Customer Service: Incredibly friendly, attentive, and always willing to help great vibes and the dressing room as well! Lighting is great in the dressing room, the rooms are a great size & mirrors are huge inside and out! Love it! Overall: Yes, I love this location and I usually visit every single time that I go shopping on Third Street Promenade, when I have time! Be sure to leave plenty of time to look through the store, because there is so much to see and so many cute items! I love this place!

Rad Max Vintage has THE BEST selection of old skool sports gear. No doubt about it!…read more I'm always seeing new gear on the site - the best stuff from back in the day! Laura is awesome too... very cool!

Love shopping for vintage sports apparel with Laura! I met her at an outdoor market in LA back in…read more2019, and she was so helpful to show me what she had for all of my sports teams. Since then, I have kept up with her business through Instagram and the website and have loved so many of the items she has available. My favorite buy was a San Jose Sharks jacket that is truly incredible. The inventory can be a little hit or miss, but that's pretty inherent to the vintage clothing business. It will certainly be worth the wait to find that perfect vintage gem!

WOW!! LOTS of $5 items throughout the store. No try on's. BUT they have 30 days exchange. Cheap…read moresimple clothes. Some things are interesting. Located on the 3rd Street Promenade, next to Abercrombie store near Silverlake Ramen and the same block stroll block as Barney's Bar. There's tons of free 90 minutes free parking with $2 for 1-2hours after. Hit and miss so you do have 1 month to exchange items!! I usually wear a size small and maybe a medium? For this store, I'm more of a medium. Not enough fits well on the body. But the $12.99 items actually were really nice in fit/tailoring and quality. Double check some items as I feel like my skirt came with some water stain on it? Not a fancy store. Looks like a pop-up. But it's been awhile for 4 years?? Feels like Goodwill thrifting, don't expect vintage.

Queen Brat is Nancy, and she is the mastermind and store owner. They have a great selection of…read moreclothes that can be trendy or campy, depending on how you style them. Men's wear is casual with bold visual designs on the shirts. Unisex clothing. She has a remarkable sense of style, with the women's wear the true star here. Statement pieces galore, and the accessories to go with them. It really is a store for all ages. In addition to the clothing, stockings, socks and underwear, there is a gift selection which is as eclectic as the store and it's location. Costume jewelry, accessories, delightful small press books and items that reflect a taste and style that turns heads your way. All unique. Reasonably priced, many small manufacturers. Free street parking across the street, in front of the a historic cemetary (it used to be a flower shop) is available. 25 years at this location, get i while you can.

BEST store in Santa Monica! Nancy, the owner is amazing and is a local business owner so PLEASE…read moresupport this unique and wonderful person & store

Paris was SO SWEET and helpful. What stood out to me is how genuine her kindness was. Go see her…read moreand she'll go above and beyond to help find the perfect fit and accessories. She made the experience so special. Thank you, Paris!

Just love love Alo. Their clothing is so comfortable and so chic too. Today is their grand…read moreopening at the Venice store. Come and joy the Alo vibe!!

I was looked after by Gabby, her customer service was excellent and she made it super easy for me…read moreto purchase some jeans. She was very attentive and helped me choose three new pairs of jeans with an excellent overall customer service experience. Gaby made it easy and I forgot how good CS can be post COVID!

I had a great experience. I bought my latest pair of 7s at another location and took them to this…read morelocation to get hemmed because it was more convenient. First off, Promenade parking is super easy and the store is beautiful. Second, Leslie and Israel were working and made me feel very welcome. Leslie was super (I mean super) patient with me regarding the hem and even explained some useful information about their sizing. There was also a misunderstanding and she was kind enough to make an exception which I appreciated. Ultimately, I didn't have one pair of shoes on me for narrowing down the exact hem length so she pinned the pants up so I could double check the length before getting them hemmed when I get back out to SM later this month. Service is super important for me and Leslie went above and beyond. I left happy thanks to the staff.

I have never been to a Salvation Army boutique. I found a couple pairs of pants, new boots and a…read morecouple other little treasures. Customer Service was great! I will definitely return when I'm in the area. 1/11/26

Treasures galore, but buyer beware! I used to love shopping here over the years, but not anymore…read more You can find treasures and bargains here but many of the good things are listed online. Prices have gone up a lot, so you really have to look and be patient to find a good deal. The staff here are nice. Clothes are organized well. I enjoy browsing through the houseware section. I have only found a few items of clothing that I really like too, but I usually don't have the patience. The Boutique side has nice clothes, purses, shoes, housewares etc, but the prices are really not thrift store prices, but rather consignment store prices. This is why I am giving just 3 stars. Free street parking as well as a small lot on site. There is metered street parking on Olympic Blvd. Drop off your donations in the alley, behind the store. Enter on Olympic. Do not try to drop off your donations inside the store.

I got the cutest one piece pastel yellow jumper tennis dress with built in lining and shorts ..,…read more looks like a tennis outfit but it isn't .. it's more of a one piece fashion statement .. It's the cutest thing eva ! And .., I got it for a steal ! Make sure to not pass up this place It was perfect for a super hot day like yesterday

I love this store and have always had nothing but amazing experiences here…read more I live near Abbot Kinney and it's my go to if I ever need a cute fit. Madison, Kaya and everyone who works here are always super kind, helpful and patient. Principessa is the best shop on AK and I hope they continue to keep the west side stylish.