Great quick service with solid results. Oven was in rough shape from Thanksgiving but liz made it look as if no one has cooked in it. Move out service was 185 for 3 maids. She brought an extra maid on the house. They had a one or two spots that didn't hold up to my ocd expectations but as you pointed them out the gladly recleaned the area till it sparkled. My move out service was for a 5 bedroom 3 bathroom single family house at 3000 square ft and it was all done in an hour and a half. Pros: shows up 15 minutes early, extra maid, quick service Cons: if they provided steam cleaning for the carpets this would be the ultimate deal read more

I would give this business zero stars if I could. I purchased a Groupon and when I called to confirm scheduling (which I did through the online service), the individual was extremely rude and said she was not taking any new customers at this time. When I questioned why I was able to make an appointment online if she wasn't taking any new customers, she said she was only taking customers who were paying full price at this time. If I wanted to use my Groupon, I would have to wait until next year, aka when the Groupon expires. Meaning I would have to pay full price anyway, defeating the purpose of a Groupon. When I said I was going to contact Groupon about this, she said "you do what you have to do sweetie." I was, and am still, utterly disgusted by her response. Really upset that I cannot get a refund for this (Groupon bucks only), and thoroughly shocked that this business has any good reviews at all. Completely unprofessional and duplicitous in their business practices. Don't waste your time or money. read more

I purchased a Groupon for a 'Two Hour Cleaning with Two Cleaners' and proceeded to schedule an appointment with Liz via email 3 weeks prior to the appointment. Our home is located in Virginia, however, we now live in California and were only back in town for that weekend. One hour before the appointment, we call to let them know where they can park, only to hear back that they mixed up the schedule and would no longer be coming as they were at another appointment. No apologies, just a "what can we do" attitude over the phone. With less than 24 hours left in town, we had to scramble to find same day cleaning services at a premium price and were left really stressed out. I emailed to convey my disappointment, which was replied back with not an apology, but a "we are human, we all make mistakes" email. Talk about a lack of professionalism. In addition to that, she let us know that they do not do move-out cleaning anyway (as icing on the already toppled cake). I don't understand how it would be MORE difficult to clean a completely EMPTY two bedroom home, over one full of furnishings, clothing, plates, messes, etc. It was literally a job that required vacuuming, sweeping and wiping down of counters. I responded back to ask these questions and was met with no response. tl;dr: Time is money. Don't waste your time or money with Liz. read more

I purchase one two hours service from Groupon for this company yesterday. Left 3 voice messages and sent 1 email to schedule a cleaning. They are irresponsible. No one responded. I returned the purchased voucher and used the refund to get another cleaning services. The new person scheduled and came same day within 3 hrs. Liz Cleaning is not professional at all. I shall NOT recommend to hire this company. They should be removed from Groupon. ARUN P PANJABI read more

I bought a Groupon service for 2 hour home cleaning service on 08/12. I have been trying to contact them since that date. I have texted, emailed, and called multiple times with no avail. I have tried to call during their specified times as well. Their voice mail is full so I cannot leave a message. This is a horrible start to customer service. I'll update my review if/when I receive service from them. I'll also make a formal complaint with Groupon if I don't have success within the next week. read more

Unreliable. Never returned by calls or texts to discuss use of Groupon I had for cleaning service.

The Liz Cleaning Solution team deep-cleaned our apartment from 2.5 years of living there in less than 2 hours! We will definitely be using them again in the future! I bought a Groupon for $75 for 2 hours of cleaning, because I was tired of looking at the dust and other mess that had accumulated in our apartment. We cleanup messes and vacuum and such, but we aren't super thorough cleaners, and that habit was really showing, especially in our bathroom and in our kitchen. Not to mention dust going along all the baseboards. I've never hired cleaners before, but new year means trying new things and cleansing, right? I called the number to get on the schedule as soon as I purchased the Groupon. Liz was on a job site so she asked me to text her my information, which I did. She got back to me a few days later with options for the following week, and I chose Monday at 9:30am. The team of 3 people (I was expecting 2, so bonus!) arrived almost 20 minutes early, and I was still in my pjs and hadn't had breakfast or coffee. They patiently waited outside the door after we explained that they were very early and we needed a minute. When we brought them in a few minutes later, they got started right away with loads of energy! The dust and dirt didn't know what hit it! I was in their way initially while I got food and coffee, then I went down to the lobby and asked Hector to text me or call me before they left. It wasn't long at all before I got the message that they were wrapping up! I quickly headed back up so that I wouldn't miss them, because I wanted to be able to give them a cash tip if I was pleased with the results, since this was just a one-off service. I was blown away by how clean and tidy the apartment was! We had stuff on nearly every surface, and what I know to be stubborn residue buildup in the bathroom, but they got it all off, and in like 1.5hrs (775sq ft 1br 1ba)! Because we had so much stuff on tables and shelves, not everything was back in the exact place we had it, but that's to be expected, it's easy to sort out, and in most cases it meant tidier piles than how they found it. I haven't yet come across a spot they didn't clean, just one lower part of our shower caddy that still had some cleaning product in it, no biggie to us. Thanks for our lovely clean apartment Liz and her crew! read more

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It took more than a month to schedule a time for Liz Cleaning Solution to come. After playing phone tag with her for about a week (she never picks up the phone), I decided to try email. She does not have a calendar set up; instead, she offers a random date and time, and if it doesn't work for you, she offers another one. I have a string of about 20 emails back and forth to set up a single visit. That was supposed to be today. She was supposed to arrive at 3:30 and clean for two hours. She came at 3:05 and stayed until 4 pm. And now she's not answering the phone so that we can restart the process of scheduling the hour she still owes me. Take my advice and use one of the many better, more communicative, easier-to-work-with cleaning services out there. read more

I used this cleaning service after finding the groupon deal but went direct instead of using the middle man. Payment was very east, as they take cash, check or venmo. It took a few days to receive a confirmation but once I did they were very prompt with their responses. The 3 member cleaning was early for the appointment and finished the 1 bedroom, 1.5 baths, living & dining areas & kitchen in a little over an hours. I am very happy with the work especially the cleanout of the refrigerator (extra $25). I wish they would have paid more attention to the wood floors, it was just a quick mop and I had to spot clean after they left. I will use them again and make sure to point out spots on the floor or other items that need extra attention. read more

Don't waste money on this company!!! I bought a Groupon voucher for "2 hour cleaning with 2 cleaners" service. It took me months to schedule the service. They showed up an hour early without any communication. They came 3 ppl, so Liz claimed they need to leave after 1h 20 min, which I agreed. Liz then complained that the house is too big. I only asked them to clean certain areas of the house. I also said they could leave after the scheduled time. However, her attitude was unbelievably bad. During our conversion, she threatened to take the staff away, and she did without any service. I am sure the reason she did that is she already got the money from Groupon as I had to redeem the voucher to schedule the service. This is the worst cleaning company or worst manager. Not organized, no management, horrible attitude. Be careful to buy any service from them, especially at Groupon. You might never be able to schedule the service before the expiration date, or they never show up or perform the services after you redeem the voucher. I saw other people had similar review for Liz here. Wish I had seen them before I buy the coupon. read more

I have been calling, texting and emailing this company for at least 45 days and never have gotten any reply. I even tried to reach them Saturdays, Sundays and evening. I will not use them even if they were the best. Courtesy is more important. Patti Shelton 703-501-3570 read more

Made an appointment online for a studio cleaning. Recieved an email stating that I would get a confirmation through a phone call. Not only did they not call but no one answered when I tried calling. Needless to say, no one showed up for the appointment cleaning. Not a big deal because I didnt give them my cc information, but beware if you plan on purchasing a Groupon vocher. read more

Fantastic cleaning service! My house was cleaned by a team of three wonderful cleaners. They were fast, effecient, and got the job done well. I definitely recommend! read more

Be Warned! My wife purchased this service from Groupon and it was a nightmare. After attempting to contact for weeks we received this email "Thank you for contacting us Unfortunately I was checking the address and you are 22 miles And the deal is 20 miles for my zipcode 22151 And I need to pay toll to go there is extra 20 dollars For that I dont cover this area I am sorry for the inconvenience" However the distance from our address(less than a mile from Franklin Farm Herndon) is actually less than 20 miles from 22151 and I sent back 3 different optional routes(all without tolls even though this was never mentioned in the print) from 22151 to our address via google maps all less than 20 miles asking to confirm why my agreement would not be honored despite my address being within the service area described in the print.. after another week we received this email response "Thank you but 8 need to take a told to take the faster way becuse I need to follow the schedule and what I came back to my normal route i need to take the told again to be on time in my houses you can asking about a refund from groupon Liz," Do not purchase unless you want to deal with horrible customer service and a company that will not honor Groupon even if you are within 20 miles from 22151 read more

I purchased a Groupon for this service. I had to call six time, six different days before I was able to get through to hear there was not an appointment at the time I needed. read more

Liz's cleaning solution continues to promote and sell vouchers on Groupon, but then says they are not taking new customers. I'm not sure what is going on. I purchased the voucher one day-call the next-was told they weren't accepting new customers. Weeks later, they are still selling vouchers on Groupon. Not sure what kind of bait-switch is going on, but it was very unprofessional. read more

I have to say that Liz Cleaning Solution was the best cleaning service I have ever used. They were very thorough and fast. I was impressed at the result. I used them Oct 2016, and always been meaning to post a review... I was just reminded, and I decided to post a very brief review. read more

I found these guys on LivingSocial and was skeptical because I had a really bad experience with house cleaning services found on LivingSocial; however, Lisette was great. She got here on time and both she and the person that assisted here were super nice. They finished the rooms I had requested early (and did a great job with them) and then actually offered to do more. I'm using them monthly now...so glad I found them. read more

Lisette and crew fit us in on a SAME DAY request thru a living social deal. She showed up on time with one more person than advertised (3 total) and did an absolutely amazing job cleaning all the rooms I requested. I've had a cleaning service in the past and have tried one time deals as well and I can say Liz and crew far exceeded what I expected. Will be using her monthly!! read more

I will give them Zero star if I could. Do not buy Groupon, they have all kind of excuses for not coming. they are awful. I have all the text messages where she tells me they want to come at certain time which is 7:30am I told them I am not available and dont here back until 2 days later telling me my house is too far. They are absurd. She uses the excuses of having a newborn for their lack of communication and professionalism. I will love for them to reply so I can share the text message. read more

No Answer from Liz Cleaning Services. Called several times, left voice messages and also filled out the form online for an appt but no one got back to me. read more

Liz and her team do a good job cleaning, but they are not well organized. We have used them a few times, and every time there is an issue with scheduling. They either (1) don't respond to emails/calls to book appointments, (2) confirm then cancel, or (3) show up late. I think that Liz is in over her head administratively. read more

Incredibly horrible service. DO NOT waste your money on this company. They do "light" cleaning which means basically nothing. They didn't vacuum under my couch, there were boot marks on my bathroom floor, dust was still everywhere. The only thing they seemed to do was clean the kitchen floor and clean the kitchen counters and bathroom mirror. It was completely unprofessional and not worth the money for something I could have done in 20 minutes. I paid for a two hour/two people service. I ended up getting three people for less than an one hour and 20 minutes. I paid for two hours, and they did not ask or communicate with me that there would be three people in my apartment doing less time than I paid for. I'm shocked that it took three people to do absolutely nothing. Don't use this company at all, use your money elsewhere. Also, scheduling was an awful experience. I have in a text message that I was available a certain day and time, and they came the day before when I was not home and I had to have security let them into my building all last minute and unexpectedly. DO NOT EVEN TRY THEM OUT NOT WORTH IT. read more

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The Liz Cleaning Solution has been cleaning my home for about a year now and they are absolutely wonderful! Most communication is done by text message and they are extremely accommodating with schedule changes. Recently I moved out of my town home and they performed a move out clean which is a bit more involved than the standard every other month they were doing ... my tenant is very particular so I was a bit nervous that it would not be up to his standards, but he was beyond pleased and said it looked immaculate. As soon as I get resettled I will be having them service my new home . Thank you for everything! read more

They were terrible. I bought a groupon voucher and they were unwilling to redeem it. I schedule an appointment online and they never showed up,later they emailed me explaining they had a new website, when I asked them for the new site they said it was the same as the old one but they had glitches and needed to make updates. I spent a week and a half trying to schedule an appointment with them and they were not accommodating and did not even seem to care to make a new customer, in fact when i asked about returning my groupon they said I should...on top of it all their emails were very rude, unprofessional, and lacked basic english grammar! They're lucky I gave them even one star! I would not recommend this company to ANYONE! read more

She was able to schedule us in the very next day and she and her partner cleaned my entire 3 bedroom/3 bath townhouse beautifully in the 2 hours scheduled. It has never looked cleaner! With how quickly they worked I am incredibly impressed with the level of cleaning done. And an amazing price! Highly recommend! read more

On time, friendly, careful and thorough clean. Sometimes they have deals on groupon so check it out!

The best cleaning service,  Other companies do a half job.  They are very details and very friendly

It has been three days and my place is still sparkling from the Liz Cleaning Solution crew's visit. They wasted no time getting down to business. i totally appreciated their thoroughness as well as the creative touches throughout. i feel as if i am staying at a luxury hotel. Thanks to Liz, I remain on "stay-cation"! read more

As a couple of other reviewers said, scheduling was very difficult. Confirmed appointments were canceled citing lack of knowledge when emails/texts exist. This caused lost time, time taken off and unnecessary waste. Work itself below average to what we are used to. YMMV. read more

I got a HUMAN on the PHONE to help me with an appointment that works for ME and she TEXTED me right back to confirm. I hope the two hour cleaning is as good as the customer service so far. : ) read more

I also found Liz Cleaning Solution through a LivingSocial. The process was seamless from the start. I requested a cleaning through the website, and Liz followed up immediately. All of our communication from then on was similarly quick and easy. On the day of the cleaning, Liz and her partner showed up right on time. I asked them to focus on specific areas, and they went straight to work. They worked so efficiently that I had to find more things for them to clean. The quality of the cleaning was top-notch - very thorough and included lovely finishing touches like fanning out the napkins. Liz was very friendly and eager to help. Would definitely use her again! read more

First time using Liz Cleaning Solution and Lisette (goes by Liz) and her crew member did an AMAZING job! I am FOR SURE going to hire these ladies again! We have a little one, both work full-time, and just needed a professional service to come in do a nice clean 'sweep' of the home. Coming home to a clean home was music to my momma's ears! She really did an incredible job! I walked in and our place smelled so fresh and clean. The stove top looked brand new, she folded all our the towels and tissues in a cute hotel-type way. Such a fun bonus. The floors all were SO clean! It honestly was all I could talk about all weekend with my husband, hahah. EVERYTHING was sparkling! Honestly, this was the best in-home cleaning service I have ever used. The last company I used was horrible and was nervous to give it a go again. BUT knowing that I didn't have to clean was a major plus in my book so I gave a it a shot. And she is listed under a preferred vendor on Angies List too! And to top it all off such a sweetie too. Very easy to talk to and just a nice person. I am big on customer service and she was a sweet as could be! HIRE HER!! read more