Heritage is always extremely responsive, professional, and timely. They have provided routine…read moremaintenance on our HVAC systems for years and when it was time to replace the AC unit and furnace motor, they gave us a great deal, got the parts quickly, and were back within a week to install everything. We had some minor issues and they came back immediately to fix everything. They have a great warranty system and all their parts are made in the US, so they're not affected with supply issues like parts made overseas. Everytime I schedule an appointment with them, I immediately get a text message and email notifying me of the appointment. Additionally, as soon as a technician is on their way to my house I get an email and a text message with a photo of who is on their way, their photo, and a short, personal snippet of information about the technician. It makes me feel like I know who is coming over.

DO NOT USE HERITAGE HEATING AND COOLING!! IF you could put zero stars, i would. they wont answer…read morethe phone or call you back, won't respond to texts. He came out and speed diagnosed what was wrong, put on the new part and surprise, that didnt fix it. more looking around, decided it was as control board and he would have to find one. A week passed and as of Thursday At 5:30pm, no part but he would send me the tracking number. Didn't receive it. Friday at 7:19am, I receive a text that he will be out between 3-5pm. He arrives, spent about 15minutes and comes to the front door and asks if I've got cool air. I couldn't feel any coming out but he is taller than me and reaches up and says, yeah it's cooling off. Then he high tails it out of here. I'm in the kitchen which we put a window ac in during all this so I assume it's cooling down. My husband comes in and walks into the living room and says it's hot in here. The thermostat showed it hadn't cooled off any. I immediately texted him, no response. I went on line to my home warranty company and reported it, which showed it as a recall. Saturday morning I contacted the home warranty company and they called the contractor. He told them it would be the next Friday before he could get back here. I told them it was unacceptable. By Monday, I did not receive any confirmation from the tech's system that even have an appt so I called home warranty again. While I am talking with them and not getting any where, my husband comes in and hears what's going on and says I will go outside and see if he even replaced the part. He comes back in with pictures. The part has not been replaced, there are still cobwebs that are undisturbed on the screws and the exterior panel has not even been completely put back on. Home Warranty company is reviewing the pictures and looking for someone else that can get out here asap.

I cannot say enough about the "EXCELLENT SERVICE" that was given to us by Bertels & Co Heating and…read moreCooling! I was thoroughly impressed with the professionalism and quality of work that Tim, John and Travis provided. Bertels replaced our furnace and air conditioner in one day! They explained everything well and left no question unanswered. They were very friendly and the price he charged was more than reasonable. They were on time, ready to work and when they left the work area was spotless! They made the whole process painless. I highly recommend Bertels & Co Heating and Cooling. We will be using Bertels from now on!! Thank you Tim, Travis and John for the exceptional service!

I have used this company since I moved into my home 12 years ago. They are reliable, professional,…read moreand go above and beyond to get the job done right.

We were able to make an appointment easily with their 24 hour bot service and received a call first…read morething the next day. Although our appliance is beyond repair, which we honestly anticipated, our service- man, Ethan, was very knowledgeable and helpful in helping us make a decision after he assessed the problem. I would definitely use their services again and recommend them highly.

Hired Hoffmann to repair a fridge. I first paid for a service call to assess the problem, waited…read morefor a return visit to replace a part and then paid for the part and labor. Technician said it was already starting to cool prior to paying for the job. Unfortunately, twenty four hours later and it is NOT working at all. Called to report the issue, said they would return next week; However, they cashed the check this morning anyway. Hopefully they do return and properly fix without additional charges. The initial assessment and the repair cost, approximately $450.00, anything more and I would have been better off disposing of the appliance.

Shane and Connor were great! Called in early on a frigid day and the guys came out within a couple…read morehours and helped me get my furnace running back to tip top performance. Wonderful family business with exceptional service.

Garwood's Heating and Cooling have been "my guys" since I moved to Edwardsville 10 years ago. They…read moreare both professional, and very knowledgeable, but also treat you like family. I rare combination now a days.

I had a very positive experience with Jim He put in a new…read moreHVAC system for me in 2016 The price was affordable and everything still works great For Any questions or additional assistance I've needed since then, Jim has been helpful as can be. Years after installing the HVAC system, the thermostat gave me some problems. I told Jim & He came over to replace our thermostat same day I asked, no charge, and it was not still under warranty. To me, that's incredibly kind. He went above and beyond to help his customer. I am surprised to see any bad reviews because I have only had good experiences with this company and would suggest Jim to anyone who needs any assistance with HVAC related issues

Greenaire owned by Jim Green here in Belleville sure botched the installation on my new furnace!…read moreI wondered why he wouldn't come back to service it even tho he made several appointments to. You have to disconnect the vent just to change the filter. The problem I'm having with condensation running all over the floor is because furnace should have been put on a pedestal and not flat on the floor ! I could add more but what's the use! I paid Jim almost 8000.00 for new system that's been nothing but problems! HIRE SOMEONE ELSE!

I have to say that this company has amazing people working here. And the owner Kaycee don't mind…read moregetting his hand dirty to get the job done. His workers have no bad words to say about him or his company. And what I really like is they don't have you waiting all day they give you a time and they are on time if not they will call and let you know. I have nothing but good comments about this company I recommend everyone to use XCELL Williams.

Friendly & thorough. They have been our go-to source for both our home and commercial office…read morebuilding we own. Don't look anywhere else for HVAC service or installation. Williams is THE BEST IN STL.

I can't recommend Vasill highly enough! We purchased a two-family building right around the corner…read morefrom Vasill a little over a year ago, and we've had to make a few calls for service/repairs. (Welcome to landlord life!) Each time Hank has responded to my initial call within in a matter of hours and has made appointments with me to be on-site the following day. I also feel that he has been EXTREMELY fair on pricing for each repair. He even showed me how to clean and maintain our ac units and change filters on his first visit. Today, a new issue came up, I called and spoke with their answering service, and like clockwork Hank called me back within a couple of hours. Of course they are crazy busy right now as we've went from spring to summer overnight. Hank told me it would probably be a couple days before he could get out this time (understandably so), however he took time out of his schedule to triage the problem with me over the phone/text pics and walked me through how to fix the issue myself. Granted, this was a very simple fix, but I can't say enough how much I appreciate this level of customer service when I know he's busy. He could have easily had me wait for a service call and charged me to come out to fix it. Thanks, Vasill Heating and Air Conditioning! Thanks, Hank!

Hank at Vasill Heating and Air Conditioning was the best choice for me. He was responsive with…read moremessages (text and voice). He was personally out at my house quickly to give me estimates and explain what he would be doing and why. Ran through all of my questions and made sure I understood the entire process. He was very clean, covering the floors as to not track anything in the house and made sure everything was picked up when finished. I would/will recommend him to anyone looking for any Heating/Cooling issues.

Full disclosure, I called Degenhardt for a bid, and I was astounded with their honesty, and being…read moreupfront. Bottom line, I have an older unit that needed a repair/replace and they set me on the right path. Degenhardt gave me the facts that I needed, and I will call them again. I recently repaired a furnace, and it needed a subsequent repair. Degenhardt recommended the repair, and recommended I use the previous service provider to maximize warranty. He also noted considerations when I decide to replace, which all made sense. I can turn a wrench, and I have serviced my HVAC in the past, but Degenhardt is next level. Dan clearly is well-informed on the practice and science of HVAC as evidenced by his assessment, recommendation, and the fact that I am in a nice cool house again. TL;DR: Hot AF STL in Aug. Paid another contractor to fix the AC fan, broke again. Degenhardt recommended a fix, I trust them, way less sweaty. Call them again no hesitation.

My a/c went out on Thursday, 9/10. I called Degenhardt because two of their young employees said…read moreit was a great company. (I met these men at Ted Drewes after their work hours while my friend and I were getting concretes.) I called the company on Thursday. They sent a repairman on Friday morning. Jim, the repairman, checked out the a/c unit completely and said that the compressor was no longer working. He checked to see if it was still under warranty. It wasn't. He gave me quotes for repair and for replacement. I chose to replace. Monday 9/14, the men arrived to replace the unit. They called about 30 minutes ahead of time to let me know they were on their way. That was great! When they arrived, they told me what was going to happen. Dante did the sheet metal work while Jim did the a/c tower. They were pleasant, friendly, respectful, and efficient. They treated my home like it was their home by cleaning up any messes they made while doing the install. I was particularly impressed with their tidiness and their information. Well Done, Degenhardt Heating and Cooling! I will call you for future service.