The employees here do not want to work. Genuinely rolled their eyes at me when I was asking for…read morehelp politely and had a short tone. I don't think people who behave so poorly should be allowed to work somewhere where customer service is the priority of the business. My friends and family will no longer be visiting this location. What a terrific disappointment and a waste of my time.

The joe guy at the front is unprofessional and had a attitude , he was no help looking for my car…read moreparts, thank god for google because I almost bought the wrong stuff, won't be back terrible service

This review is for Dereck C. at the Peoria location. I bought a car battery for hundreds of dollars…read moreless than my quote from a well known repair shop ($280 versus $700). Dereck took his time & installed it for FREE! When the battery I bought didn't fit, he found the right one & exchanged it, disposed of the old battery, & made sure I got the free warranty. He was professional & thorough.

This review is for Jesus G. He was very helpful and professional. I would come again just because…read morehis level of customer service. On a different note, my car battery from AutoZone only lasted two years and two months. Two months over the warranty...

The BEST repair & maintenance in Nottheast Oklahoma! Very professional & client oriented! I have…read moreused them for yearly maintenance of my zero turn Cub for 10 years.

Purchasing a $500 Troy bilt lawn mower with a two-year manufacturer warranty will be an unpleasant…read moreexperience if your lawn mower doesn't expire the warranty date. The Troy Bilt lawn mower that was purchased previous season lasted less than a year of operation. The Tulsa Holland Mechanic / warranty manufacturer for troy built receive the Troy Bilt Lawn Mower unit and then informed a test will be made **Note there is a hidden diagnostic fee** from Tulsa New Holland also take precaution make sure to take pictures of the lawn unit and don't remove any items off the unit because it would possibly be used against your manufactory warranty. In this case the old air filter was removed upon trying to start the unit before returning to Tulsa Holland Troy Bilt Manufacturer warranty store. The Mechanic implied the lawn mower equipment was used with out an air filter from the previous season which was installed by Tractor Supply. The warranty Mechanic voided the warranty but the sale service agent of the store did implied they were willing to do business.

Have a leak under my engine. Called at 11am, they had us come in at 1pm and got us out by 1:20…read more They could not work on our problem but then referred us to another shop in town. And no charge for the check! They utilize technology in all the right ways. They were amazing to deal with, professional and attentive. I have found my new auto shop!

Absolutely do not recommend. Salesmen are great people especially ruben. Never had an issue with…read morethem. Went there to just get tires. My car is a manual. Do not have a handbrake so I specifically told them to just leave in gear when you turn it off. The salesman wrote that on there so there was no issue there. I guess the mechanic didn't even think to look at the note so when he try's to park it I just see it keep rolling and braking rolling and braking. Also ended up with a broken hub cap on my rare wheel. No diligence at all. They just seem careless. DO NOT RECCOMEND!!!

Great people great service. I request a rear muffler delete, and add chrome tips. Within 20…read moreminutes, my two mufflers were deleted, chrome tips were added, and my flow master outlaw mufflers sounded unbelievable!!!! If you own a hemi motor, flow master outlaw mufflers are definitely way to go!!! Flow master part number: 815425 of 815425s; these two different numbers illustrate short muffler and long muffler. My dodge Durango RT, you have three mufflers; two on rear, one huge suitcase resignator middle; if you choose to be quite obnoxious, change all three mufflers with both part numbers provided, but middle muffler replacement is definitely adequate, then just deleting rear mufflers adding tips; rear tips should be at least 4", and 5" fill rear spot even better.

Called for a quote yesterday on brake pad and rotor replacement. This place had the best price of…read morethe 5 I called. When I dropped my car off this morning both gentlemen were friendly and straightforward. I needed same day service and they called to let me know when it was done. They charged exactly what was quoted and didn't push any extra work on me at all which is rare for auto repairs! I will definitely be back to work with them again.

I needed to change my rear break light. I already had the bulb since I had purchased a two-pack…read morepreviously. The last time I needed it replaced, the auto parts shop did it for me, so I figured it'd be something easy. Firestone wanted to charge me $60 and refused to use my bulb (apparently it's against their policy). I went to Encinas and they were able to tell me when they could work on my car. Since it was the same day, I asked them to rotate my tires as well. I sat in their waiting area working on my laptop and they were done in under 30 minutes. I realized I hadn't asked how much they'd charge me and at the end, they refused to charge me anything! This kind of customer service is so unheard of nowadays. They've definitely gained a customer. Highly recommend!

Highly recommend this car shop! Honest, affordable, and genuinely good people. The pricing is…read morealways very fair. It's hard to find mechanics you can truly trust these days, and this shop definitely earned my business going forward.

Rude and condescending !! The old man has anger issues. They don't even know how to install an…read moreauxiliary fuel tank for a flat bed !! The old man needs anger management ....

These people provide great service at reasonable prices. My truck developed a potentially major…read moreproblem. I talked to Austin who explained a couple of possible causes so I made an appt for the repair. They fixed the problem same day and did a coup,e preventive maintenance task. Great service!

Great customer service- my tech knew what he was talking about and helped me find the best solution…read moreto get my car back on the road after a collision. Thanks a ton! will be recommending!!

I had someone come out to diagnose an issue with my car. He charged me for the diagnostic, promised…read moreto order the necessary parts, and then completely disappeared. Despite multiple attempts to contact him over three days--through calls and texts--I received no response. Ultimately, I had to tow my car to a local repair shop, which was an additional expense and hassle. This service was a total waste of time and money. I do not recommend this business at all.