Very helpful personable staff & great prices. Most recently I replaced my rear brake pads and…read morerotors on my Mercedes' CLA, I was out the door $146 and they included free brake cleaner

I paid for a Moog brand u-joint and received a cheap knock off, took it back and requested the moog…read morepart I paid for and they refused to exchange it. They told me my only option was to return the item and buy it again, making me lose a $10 off speed perks reward as well as a 20% off coupon. I've spent tens of thousands of dollars here over the last few years; I doubt I will return, at least not the Sand Springs location.

Everything is overpriced and way too greedy trying to charge for things like wire clips and found…read moreitems like speaker wire

person on the phone did not even let me finish telling him what I was looking for before he said…read morethey don't sell the part then hung up on me!! I would not recommend anyone buy parts from these clowns!! I care if they are giving parts away!!

Bringing our car to Keystone Chevrolet for service was a bigger mistake than buying a GM product to…read morebegin with. From minsdiagnosises, to the snarky and seeming dishonesty of the service advisor, the lack of urgency to repair and apathy to our situation, the entire experience was a disaster from day one to the month and a week it took to complete the repair. To give credit where it's due: when I finally spoke with the General Manager he called the service manager and made them finish our repair. But we were already five weeks in by that point. I even stated they would never have to see me again, to which the manager didn't respond and didn't seem to care whether or not he retained our business. Although I didn't purchase the vehicle there, I was looking for a dealership that is close to home for maintenance, service, and future purchases. I will definitely be looking for a different dealership and/or vehicle brand going forward. Dealerships with service department experiences like this are a big negative for car manufacturers. I have never felt less valued as a customer, it was very eye opening.

I can say that purchasing a new vehicle is stressful to say the least. However today I decided to…read moretake my chances with Keystone Chevrolet (yes after reading the reviews). The service was stellar throughout the process. Ken and Andrew were professional and actually enjoyable to work with. I did end up buying a vehicle that I think is a perfect fit for me. I hope to be driving it for a long time and will definitely go to them for my next vehicle. Fortunately I did not have to buy a vehicle today. I did because of the service and of course I love the choice I made.

They've always done an amazing job on my vehicle. From oil changes to a new transmission. They are…read moreprofessional and honest. And the work is done in a timely manner.

Took my car in for an alignment, what a mistake! I had a new set of tires put on my car and noticed…read morea very slight pull to the left. Got my car back and it pulled more to the left than when I took it in. Went back the second time, still pull to the left. They claimed it must have been in a wreck because it is adjusted according to their machine. My car has never been in a wreck! So I told them to adjust it to drive straight regardless of their machine settings. What a scam!!! It now pulls left more than ever, but they will never put their hands on any of my cars again, not to mention the price. Good luck...you have been warned.