We worked with Chuck and had old flooring torn up and LVP, carpet, and bathroom flooring installed…read morethroughout our home. We can not recommend them enough! Wonderful communication...constantly in touch every step of the way! Answered all our questions (and I am one of those people with A LOT of questions)! Great price...had three estimates, and they beat everyone else by more than a little! Work done when expected! Friendly, professional, reliable, did exactly what we wanted, and great prices!! Can't recommend enough!

Really great experience! They have an excellent showroom with plenty to choose from (we were…read morelooking at luxury vinyl and tile options). The staff are very knowledgeable and helpful and are quick to look up any product you're interested in. They are a business we could trust especially in the age of unpredictable shipping delays. We really appreciated their service and will be back!

Was astonished by the finished product of our refinished floors and steps. They removed the wall to…read morewall carpet on 4 bedrooms and stairs. Their work was impeccable, and their crew was knowledgeable, friendly, and fun to be around. We are so happy with the finished look in our home.

They did a fantastic job on my kitchen floor, sanded it and stained it. The guys who were working…read morewere with me were very good. Very helpful. They're extremely nice. I would recommend these guys to anyone and I would actually hire them again if I need something else of the same work done Cindy Chandler

The experience started with visiting the show room. The show room was not overwhelming, and it's a…read morefamily owned business Then the carpet installers were over the top. Professional, very experienced at removing , and installing carpet. The day ended with the one installer vacuumed the entire carpet and cleaned up all the old carpet and padding. Thanks again for a job well done. PRICELESS

Mr Alemar and his crew are top notch, he did my carpets before I sold my house and is the nicest…read morekind of person to do business with.His crew was prompt, on time and helped me with a problem with a hardwood floor another contractor installed. The toughest part is being patient and diligent in getting him to come out and measure, he does it old school with tape measure and graph paper and is really busy. Once you see him pull up and measure a couple of rooms, you will get a great feel for how he does business. His showroom is in a part of town that is a bit rough, so go with a friend during the day, but once you are inside, he has great selection and recommendations. His prices were good and his services were excellent.

Ed Varnes Hardwood Floors is the only company you will ever need for your hardwood floor needs. Ed…read moreVarnes is extremely professional, prompt, efficient, and kind. His prices are competitive and fair. I was surprised how reasonable the job cost. I had been putting off refinishing my dining room, stairs and spare room but I now ask myself why I waited. I had gotten several estimates, but Mr. Varnes was equal to or less than others. He came out to measure very quickly and had my estimate to me in less than 24 hours. Other companies took days to come out and actually showed very little interest in doing the job. The men working for Mr. Varnes were wonderful. Courtesy, on time, friendly. When you look up professional in the dictionary or on google there should be a picture of Ed Varnes Hardwood Floors. This company is definitely old school and, in this day, and age that is a true gift.

Ed Varnes Hardwood Floors were recommended to us by neighbors in Beech Hill. They simply said, 'Oh…read moreyeah, Varnes has been around forever, and they are the go-to flooring people around here.' And yes, they really ARE the go-to people. We found them to be thoughtful about what made sense for our home and circumstances, meticulous about details, and careful with our furniture (which they cheerfully hauled back and forth). They also took great care to mitigate the dust from their work, putting up plastic sheeting on adjacent doors, and covering the contents of closets. Other small--but telling--things: the crew was always on time, was invariably friendly and polite, and they worked around us and our unhappy little dog with grace, consideration and good nature. We installed new hardwood the living room, refinished the abutting floor to match the living room, and installed pre-finished hardwood upstairs. We are thrilled with the finished product, and would use Varnes again in the future. Great job!

I went with Floor Concepts because they came highly recommended, but unfortunately I did not have a…read moregood experience with them. The flooring itself came in quickly and the install was scheduled. We took a vacation day from work for the installation, only to receive a text from Karly the day before saying they needed to reschedule with no explanation or apology for the late notice. Once the carpet was removed, we were told a subfloor needed to be installed. The subfloor was installed. We rescheduled the install. We specifically scheduled the install for 1:00 PM because we had earlier commitments.  The installers arrived early and immediately complained that they had been "sitting around all morning doing nothing" and asked why we didn't call for them to come sooner. There was a full unopened box and another half open box of flooring left over. While cabinets were going to be installed in part of the area, that information apparently was not relayed to Karly. However, even accounting for the cabinet area, there was clearly still too much flooring left over for such a small space. When I called Floor Concepts to see if we could return the unopen box Karly was extremely rude and insisted she personally measured everything correctly. (even though she missed the kitchen floor being higher than the room we were renovating) Talked to Sean and got nowhere with him. I later went into the store to show them a picture that the installers reused the old transition instead of installing a matching new transition. It looks terrible. Once again, Karly was extremely rude and blamed us, saying we must have installed the wrong thickness of the subfloor. That was not true. The subfloor height matched the powder room floor, which was also being replaced. Karly had personally measured the space and it was obvious even before the carpet was removed -- that the kitchen floor sat higher than the flooring being installed. I called and spoke with Sean and once again got no where with him. He told me there was nothing he could do other than offer to sell me a custom transition piece for another $200-$300. Seriously, for a 2.5' piece of wood? Shouldn't that be included in the price? At that point, I was completely done dealing with Karly's attitude and Sean's unwillingness to help with anything. While the flooring itself looks nice, except for the transition that doesn't match the customer service, communication, scheduling issues, and unwillingness to take responsibility made this a very disappointing experience overall.  I did not feel like a valued customer.  There are plenty of other places to choose from for our next flooring project.

Billy is a great facilitator for the business and the installation for both hardwoods and carpet…read morewas friendly, seamless and professional. Great, local Delaware business.

Orlandini was recommended to us by a contractor for our kitchen backsplash…read more The location truly is off the beaten path. We had to cross over this strange little rickety bridge looking thing which isn't even really paved. Thank goodness my husband was in the car with me because it looked very sketch and I definitely would have thought I was in the wrong spot and turned around if I was by myself. He told me to keep going...and I did...and we arrived at Orlandini. The hilarious thing is they actually have a sign saying something to the effect of yes, this is really it! I cracked up when I saw it. The parking lot is humongous. it looks like a warehouse from the outside. It isn't particularly branded. I am just giving you the most detailed account I can so you know what to expect when you approach it because I was not expecting it at all. It's not unsafe or anything, it just wasn't what I anticipated and it threw me off. There is a normal glass door that we walked through to enter. Upon entering we were surrounded by tile. There are a few different sections; a front, a middle and a back. Someone said hello to us and let us know someone would be with us in a moment. We started perusing on our own. We didn't notice any particular organization method to how the tile was arranged in the store. Without any guidance we really didn't know what we were getting into outside of just seeing what we liked. We had four separate choices in our hands before someone was able to help us. We asked some questions and got some answers. He looked at the tile in my hands and immediately told me that we had some of the more expensive tile picked out (of course). I was already pretty attached to my top choices by that point so we asked for prices. We gave him the measurements our contractor took and he told us to give him a minute and then he gave us price points for each tile. What I really appreciated was that we could take the tile with us so we could see it in our home with our lighting and our paint, etc. That was huge! They took our information to ensure that the tile would be returned. If we didn't return it, we would have been charged for it. They told us to have it back in approximately 3-4 days. We wanted to keep one of them longer so we returned the other three and he told us it wasn't a problem to keep the 4th a bit longer. He also gave us a collection of grout samples to choose from. I know nothing about tile so that was unexpected for me. lol When we walked around Home Depot with the winning sample we got lots of compliments on it! One couple asked if we got it at HD. We told them no and referred them to Orlandini and they put it in their phone to head over. They have a much more expansive selection to choose from at Orlandini. Home Depot and Lowe's all have pretty basic stuff to choose from and not much of a selection. If you are looking to go out of the box I would highly recommend Orlandini. When it was time to order our (original) contractor called and gave all of the specs to the employee and then handed the phone off to me. I gave my credit card info and we were good to go! He called the (original) contractor when the tile was in and he went to pick it up for us. We had the perfect amount. There was hardly any waste. We didn't like the "pencil" our (original) contractor ordered (without us seeing it) and they let us return it which we appreciated. We couldn't return the one slab of tile we had leftover because it was a special order. It was on the pricey side but that was my own fault for having expensive taste. I do think it would be a good idea to have the tile arranged by price level so when you are walking around by yourself you have an idea of what you're getting in to. I guess they wouldn't luck out with people like me, then. lol. It would also probably be pretty difficult to keep track of that system with people taking tile in and out on a regular basis. The tile came in pretty quickly, was great quality and looks amazing in our kitchen! We are super happy with the finished product. My husband said it looks even better than he anticipated. Their hours aren't the most convenient for people that are working. They stated their hours are different because of covid. Fortunately I am working from home and my boss let me leave a little early so I was able to get there before they closed. But you will need to plan to get there before 4:00 because that's when they close. Covid protocol: masks are required. Since they aren't a big box store they weren't crowded (at least whenever we were there they weren't) which makes it easy to social distance from other customers. There were only a couple of people in there when we were and they weren't close to us. No temperature checks and I don't recall seeing hand sanitizer but that doesn't mean it wasn't there somewhere and that I just didn't notice. I recommend Orlandini for all of your tile needs. Shop small!

I cannot say enough about the staff here at Orlandini's tile…read more We walked in with some pictures for one project and then let the kids pick tile for a second Project. When we had pictures and a clear vision for what we wanted, the staff was able to quickly show us some options and make picking that project quick and easy. For the kids project, they were able to interact with us as well as our kids and figure out what they liked. The staff took time to ask questions and interact with the kids so that they could understand what they wanted. When that was done, they actually gave us some less expensive options to look at since the kids picked some of the most expensive accent tile in the showroom. Please try this supplier. You won't be disappointed

I am writing this review nearly three years after Crown Flooring worked on my home in Wallingford,…read morePA. Crown Flooring installed Luxury Vinyl Plank (LVP) all through the lower level, and sanded and stained my hardwood floors all through the upper level of my home. Additionally, Ken and his crew replaced nearly all of my baseboard and quarter round, and all of my interior doors. This work was done in November - December of 2019. Three years later, and all of this work still looks like it was completed yesterday. My floors - the LVP and the hardwood floors are gorgeous. When people come over, to include people giving me estimates for other projects, I still get a lot of compliments, and some ask who did the work. Long story short, I highly recommend Crown Flooring. They do phenomenal work, complete it on schedule, and they do not price gouge you. I will be glad to provide before and after pictures for anyone who wants to see them. My wife and I have a projects that we are discussing. When we move forward with these projects, we will only call Crown Flooring to install the floors. Mike from Wallingford

This is a great store! I purchased carpet for my downstairs. The concrete was not level and they…read moreleveled the concrete (there was a charge but they did everything to perfection). I waited to do the upstairs because I wasn't sure I'd want the same carpet. It looked so good downstairs, I ordered it for the upstairs where it looks even better. The crew did an exceptional job working very hard for an entire day during installation. Upstairs too had some difficulties with speaker wire that goes down stairs, two small closets with lower floors, lots of cut outs, and closet build-outs. It looks great and I can see no berber seams - unlike my previous installation! I had a friend I tried to help who wanted tile but she ended up delaying. Two years later I find out that she too went to Crown Flooring and Rick helped her find a wood flooring that would match and she is very happy.

My countertop journey had been long and painfully exhausting... until I stumbled upon Keystone…read moreMarble and Granite in New Castle, DE -- and met Helen. I'll spare you the long, drawn‑out saga, but after the fiascos I endured at both Home Depot and Lowe's, I genuinely started to wonder if I was being Punk'd. By the time I reached Keystone, my trust was completely shot (as Helen can definitely confirm). But Helen in sales -- along with John and Mike on the installation team -- turned everything around. Thank you all for restoring not just my kitchen, but my faith in humanity.

The store selection is great. They did an excellent job templating and installing my quartz…read morecountertops and backsplash. Very responsive to questions and clear communication regarding the entire process.