AWFUL customer service paid for job in full, Mike and his business partner never ordered the…read morematerials for the job and told me everything was ordered and then on back order from home depot, and they were holding the order in their warehouse once it came in. I called Home Depot myself because now it has been three months in no word on when the job would've been completed. Home Depot then told me that there was never an order put in for those materials as Mike had stated. So I reached out to Mike and I told him that I personally called Home Depot, and there was never an order put in under his name, his business partner's name or his business name. Mike then called himself and was told the same information when I asked to cancel the order. He told me that Home Depot would not cancel it as it was a special order per the email that he had got days prior. He told me that he would refund me in full in two weeks. I reached out numerous times to him for the refund of over $5000 and I kept getting that he didn't the money and that he was waiting to go to court for his ex wife and other jobs to be paid for and then he can pay me. He then told me that he would pay me one week half the money in the next week the rest. The first payment of that money was paid to me within that first week, but I had to go out and meet them. the second payment I was told it would be on a Wednesday but conveniently he was not available and I had to wait until the following Saturday to get paid that last money so all in all I paid for a job in September 2025 and I just received the money back in March 2026 with no actual work done to my home. I do not recommend this company at all for any job.

I couldn't be more happier with this company. Within 24 hours after I called, Mike came by and…read morelooked at several projects I have been wanting to get done. He replaced and built a new fence, repaired doors, repaired windows, painted trims and doors and shutters and built a privacy fence in my backyard. His partner Helen did a wonderful job painting. I would diffiantly recommend this company if you are looking for someone reliable..

We recently contracted with Care Free Homes to put on a front porch and replace the…read moreshutters/gutters on our house and we are very happy with both the finished product and the entire process from initial meeting to final inspection. Jay and Andrew were professional, courteous, and very efficient while also paying attention to the little details, like post placement, to ensure the finished porch looked and functioned at its best. There is a reason we have been repeat customers with Care Free Homes and that is due to the quality of work you know you are getting out of every project they do. We could not recommend them enough if you are looking to have quality work done on your house.

Care Free Homes did an incredible, high quality, efficient, and reliable job on our new porch. we…read morecouldn't be happier!

What went well? EVERYTHING! The price was fair, they showed up on time with an 8 person crew,…read moreremoved two layers of old shingles and replaced with 24 squares of Owens Corning Duration architectural shingles and completely cleaned up the entire site spotlessly. All in one day. No attitudes, no loud radios playing and no breaks from 7:00 AM to about 6:00 PM. WHAT THE HELL MORE COULD YOU ASK FOR? Use this company (formerly Marshall Construction) for your roofing needs, you won't be sorry.

Had a roof done less than 2 years ago. Have a warranty and now have a couple small areas that are…read morewarping and pulling up. Have called, left messages, sent emails, keep getting the same answer "someone will call within 24 to 48 hours". Never got a call back. Paid a higher price thinking I would get a better product and better support. The roof was done quickly and seems to be a good product, but the support is absolutely terrible... Better off elsewhere...can't recommend them with such poor follow up. FOLLOW UP: After posting this review, they came out and saw the issue and said they would be back to fix it. A few days later a couple guys came out, ripped off the warping shingles and replace them. I will give it a couple days to settle in and post new pictures of the repair. For now I will up their rating to 3 stars, still a little perturbed that it took a negative review to get a response, but if the repair is good, I will be fair and update it again. As promised...follow up...the repairs seem decent and, after a struggle, they fulfilled their end of the deal, so i will give them 4 stars . Thank you for finally getting the job done.

I stopped in today with a hand mirror that was missing the glass…read more Even though it was an extremely small job I was treated so kindly. Shortly after I left I received a call that the job was done and needed a day to dry and I could pick it up tomorrow. I haven't even seen the mirror yet but I'm already so impressed with the fact I was told the amount due was under $10.00 That is great and honest customer service and I will definitely be a repeat customer.

Not impressed by their service or quality. The front desk it's not helpful. Vincent doesn't want to…read moreanswer questions or be of any use. Alicia told me my window was order on 6/15 I called a month later it was in fact not ordered. I had a custom screen made. It doesn't fit. Too large. If the owner sees this please contact me. Thank you, Ali Rossi.

Did not want to go through another winter dealing with drafty old windows. We had consultations…read morewith several companies and we chose MS WiNDOWS. We are so happy that we did! The windows look beautiful from the inside and the outside! Mike and John are the best! With different sized windows in every room it was challenging, but they got it done! If you are looking for great service and value from a trustwortby company don't hesitate! Mike Sousa and company deliver! We will be having them install new doors soon, and floors once this winter is done!

Mike replaced an old wooden screen door with a beautiful new one. He was prompt, gave an estimate…read moreand kept us informed about his arrival and work. We will use him again soon!

First, the workers, did a good job vinyl siding the 3 decker we reside in. They were polite,…read moreefficient, and worked long hours. Quality job. On the flip side, at one point, the owners/bosses appear. They were typical bosses wearing clean jeans, pointing, and talking. But then they decided to start removing boxes and wiring without asking anyone or considering the consequences, which resulted in the entire house losing Internet access. I work from home and ended up losing 6 hrs pay. They offered to follow the wires from the router to reconnect, but since they didn't know what they were doing initially, this failed miserably. If you hire this company, DO NOT ALLOW THE OWNERS TO TOUCH ANY WIRES!!! They proved their incompetence. Normal folks would simply disconnect the boxes, and reconnect. Beware!!

Highly recommend; roof and siding replacement. No stress, great communication, great products…read more Crews on time, worked full days, great attention to detail, daily clean up. No disappearing act. Great great price, saved thousands from the higher priced competition. Would hire again if needed. Face left on 22 year construction, They took off off cedar shingles, installed quality vinly. House in Narragansett still looks beach.

I'v work in development for years and used many different shower door companies. Two things that…read morestood out about Brian which drove my decision to hire Signature Glass. I wanted satin gold finish, Brian knew exactly the challenges getting that finish...he told me within minutes that there were a limited number of suppliers which was so very true. He had sample colors, which the other two companies I quoted did not and both of the other also said it was no problem getting that finish which was incorrect. This told me immediately that he had experience and knowledge. He price was competitive, even a tad less. He and his technician, were prompt, took great care and time to ensure it was installed properly. Lastly three weeks after the install I had a minor item that I asked if he could adjust when he was in the area. He immediately got back to me with options and recommendations and said he preferred to come address it right away. Having used other glass vendors many times in the past I feel more than confident recommending Signature Glass...

I spoke with Brian the owner and explained my problem to him. He pointed me in the right direction…read moreto get my glass issue squared away with solid advice that saved me a lot of aggravation. Quick response and took the time to assist me on the weekend! Signature Glass is a pleasure to deal with!

years ago this company was run out of a business located at the corner of North Main street and…read moreGrand view street on the east side of Providence. these fuckers found it "ok" & "neighborly" to BLOCK GRAND VIEW STREET every morning with delivery trucks. I use to call and berate them because it was a safety issue. they did not care. even though i sold my real estate portfolio in and around the east side of providence i would NEVER give these clowns one cent of my money.

We had our windows and door done at Venture windows and we are so glad we went with them. No…read morepressure and the whole process was not only painless, but it was actually pleasant. Everyone was friendly and professional.