After taking a road trip with my daughters the previous weekend, I received a low tire pressure…read morewarning that indicated I may have a flat tire. I arrived at Discount Tire in Medford at 5:56 p.m., just before closing, and was concerned I might be turned away. Instead, Daniel and Steven immediately stepped in to help. They didn't look at the clock or tell me to come back the next day. They quickly inspected the tire and explained that if the nail was in the center of the tread, the repair would likely be free, but if it was in the sidewall, replacement might be necessary. After putting the vehicle on the lift, they found the nail was in the center of the tire and were able to complete a quick patch repair. I was back on the road in less than 15 minutes. I truly appreciate Daniel and Steven's professionalism, customer service, and willingness to help at the end of the day. They went above and beyond, and I'm grateful they got me safely back on the road.

Had a 445 pm appointment, I was greeted at the counter by Richard. He and I discussed my situation…read morewith my tires as we went to look at them. Richard looked at wash tire individually and recommended I replace them. I decided in the tires as Richard was writing up my invoice he offered me free mounting and balancing since one of their competitors was offering the same deal. These guys from the time I walked in until the time I walked out were true professionals. Thank you Richard for your honesty and recommendations on my purchase. It's good to know people like you still exist

They rotated & balanced our Michelin tires the other day on our Sprinter at no cost. I appreciated…read moretheir quick work & attention to detail. I also love their prices on tires.

Amazing prices, professional workers who let you know all the details and break downs of what…read morethey're doing, saved my ass in a bind when another company screwed me over. Their prices are unbeatable.

This review gives me no pleasure to write given that in the past I have written an excellent one…read more I have spent many thousands of dollars at Aaron's Autowerks repair shop over the years, and my last few visits were financially damaging. Things changed after Doah left the company as manager. He used to make sure that everything was completed well and properly as promised. My Range Rover is hard to adjust. Some are. That is not my fault. I have repeatedly had to bring it back because of quirks not corrected or, more commonly, because certain final adjustments were forgotten by the mechanics time and time again (resetting things such as the idle speed). Usually they took care of such things immediately but I had to get rides for some things or take extra time to deliver the car and wait. That was frustrating. It happened repeatedly. A year ago I spent great deal of money to fix a fair number of problems, most of which were handled well (faulty electric windows, etc). However, I had to bring my car in several times to fix a power assist vacuum brake problem that made the 3 ton SUV dangerous to drive. Multiple times I had to have Aaron's fix an air suspension valve problem ( see below), and, strangely an expensive Xenon headlight bulb that supposedly went out while in their care with the new one seemingly less bright than the old. Within a number of months it too went out. It is still out. Only rarely were there apologies, usually from the ex-manager or the mechanic both of whom are very nice. I was made to feel like a 'problem' customer at times despite always being polite correct in finding their errors. I did not appreciate that either. Where the suspension issue was concerned, Aaron, the owner, knowing how much I had spent on other repairs kindly found me a used air suspension valve at the car facility next door, taken off an old Range Rover that had sat outside unused for years, and he put it in without asking me first or making clear to me any warrantee issues. His motivation for that, however, was good: he was trying to save me $400. However, it immediately went wrong and after at least five failed electronic resettings and a refitting, he would not stand by the product or work and told me that a new one was the only way to fix it and that it would exceed $1,200 (installed) after I had already spent $800-$900! He then steadfastly refused to look up or find out from others if my car was still safe to drive given that I had a permanent dashboard computer warning regarding the suspension fault. It affects handling, gas mileage and towing. It has yet to be fixed. Several attempts were also made to find a persistent drain on my battery. Eventually, a fuse was removed to a faulty headlight wiper motor. That did not fix the drain. So, between the multiple visits for failed brake assist vacuum line work, air suspension repair, and the battery drainage problem, not to mention the years-long lasting Xenon headlight bulb being replaced which subsequently went out again within a few months, I have been unable to drive my car at night, unable to tow my trailer, have had to drive slowly by day not knowing if my suspension is safe, and I was dismissed rudely from the store without any support at all for the clearly faulty air suspension valve that had been put in in good faith but without my prior permission and which had never worked! I have been a customer of Aaron's Autowerks for years, spending thousands of dollars there. We had never before had a disagreement nor has there ever been a rude word spoken in either direction. I was and remain extremely disappointed in the way that I have been treated. And I have held off this review because I genuinely like them as people. I have since been directed to other high end mechanics, although I have not yet been able to double pay on these still persistent malfunction issues that have already been paid for. Needless to say I am very disappointed in the quality of work and their attitude although I do like everyone who works there, including the owner. Jeremy Goodwin, MS, MD

My GL 450 Mercedes was giving me trouble on a trip up the coast from California. I have some family…read morein Oregon, and I was referred to this sleek shop. They replaced my breaks, and a broken light but they also made a point to tell me my suspension was on its last legs. I was worried about the time commitment, but they had it ready in a days time. Thanks for keeping this machine in tip top shape!

We had a mystery where my brake pedal went to the floor. We had driven inland 2.5 hours through the…read moremountains. And when we got up the next day and went next door for coffee and had just finished our coffee and we're backing out of Starbucks it happened. So we filled the brake fluid and headed to Les Schwab . There they filled the brake fluid again . Not understanding we had only driven a mile. ( why is it mechanics dont listen to women. I used to rebuild cars ( old now) Turned out they needed to look deeper , one is the hoses to the ABS was leaking fluid rapidly ( very dangerous). Les Schwab could not repair it nor could their other branch. They recommended another place in town but that place had a 3 week wait. So we took a flat bed tow truck ride back to the coast... vacation cut short. ( the guys were pleasant, they tried , but it would have been faster had they listened to the fact we had just filled the master cylinder , they tried to send me back home through the mountains with a leaking ABS line ( likely we would have crashed)

Everyone was super nice and very helpful, got my car in and out of there in like 20 minutes!read more

I was so lucky today to have found my way to Rogue Automotive. Was here on vacation and had a…read morevehicle issue. After Amy assured me that they could perform all necessary testing while I waited and after a very reasonable time period Josh went over all detail's clearly and I was able to head out knowing that I'd make it home safe and sound! BTW Price was outstanding. Can't thank the team at Rogue enough!!!!!

The staff was very friendly, honest, and great at communicating/explaining the issues I was having…read morewith my car. I think they have very reasonable prices and I would definitely take my car here again.

Came in clutch on Easter Sunday! Tire blew on my way to Oregon they hooked me up. Quick and fastread more

Damaged my wheels when installing tires. Barely spoke English. Not worth the money and shotty…read moreworkmanship

Awesome service and very knowledgeable. Got to my needs as soon as I went inside their shop.read more

It was great to find Action Auto. I bought a 2005 Legacy sedan that I suspected had a head gasket…read moreissue as is common in these Subarus. Travis at Action Auto got back to me right away when I requested a call, and he was able to guide me thru what they can do to find the problem and also that they'll work with me as to repair priorities. After bringing in the car and having the mechanic go over the entire car, being able to have an honest conversation about what needs to be done....everything was explained to me in detail and my questions were answered with care and patience...helped me so much. I found their pricing fair and Travis detailed each item and went over what was involved in repairing each issue. I highly recommend Action Auto. They've been in business for over 40 years and their expertise and kindness, along with expert knowledge of vehicles, inspires confidence. This is my go to place to all things car related. Huge thanks to Travis and the crew.

I appreciate how they always greet me like a friend. They are welcoming, helpful and kind. I also…read moreappreciate the care they give to my vehicles. I have and will recommend advantage tire to anyone looking.

Anytime I need any type of suspension modification done to my vehicles or just want some new wheels…read moreand tires I know exactly where to go. Advantage Tire. I believe they're changing the name to Big Brand Tires now but it's still the same crew and management which is huge. Great customer service and Jason is always very helpful.