well, I called & made my deposit & waited for installation. problem is they use another company for…read morethis (suddenlink ) To keep this short, I waited 2.5 MONTHS ! And to this day I have no internet. midway thru this I was given 1/2 refund. and to this day I'm still waiting on the other 1/2 . They are kind & helpful-ish when you call . but absolutely unable to deliver.

We have our Internet for our Home through Southwest Cyberport. It's been uneventful, but on the…read moreOccasion when it's not they have your back big time. Customer Service is TRULY their forte. They answer the phone, are patient and go above and beyond to help. You could go straight to the Vendor, ours is Century Link but you have the people behind your Service instead of a toll free number and long hold. Richard is Super helpful and friendly along with the rest of the staff. Also, it's a bit cheaper to go through them as well, which never is a bad thing. Highly recommend them and I am not easily pleased, so it's a huge compliment to their Service!

I was downgraded to $50 a month and 150mB They could not…read moregive me 1TB so I downgraded which better fits my needs

I initially had some concerns with Vexus's fiber optic installation in my neighborhood, as it…read morecaused some disturbances. However, everything changed after I left a review and they reached out to me. They responded promptly and told me to contact them, which I did, and they got back to me super fast. The team they sent to fix the damage didn't just restore my property, they went above and beyond to improve it. They put in a new weed barrier and completely transformed my landscaping. It's clear they care about their customers and are committed to making things right. After working with them to resolve the issue, I have a newfound respect for the company. If they're willing to go this extra mile to fix a problem, I trust they'll provide top-notch service with their fiber optic and internet offerings. As you can see from the photo, my property looks better than ever. I'm not only confident in recommending Vexus to others, but I'll definitely consider switching over my internet service. I've learned a lot about their products, and I think it's great we have more internet options to choose from. A huge shoutout to Armando, Mark, and Taylor - their crew went above and beyond, and they're a great group of people to work with. (All I had to do was go on their website and I had someone over that same day to work on a solution).

Nice staff, knowledgeable, eager to help, I did not have to wait for long to be attended to, and…read moredid not have to ask any extra questions.

Xfinity has the worst WIFI. I would suggest any other network. The manager was extremely…read moreunprofessional and is a major reason why I won't go back to this network.

Best priced, highly reliable provider of local and nationwide business services including:…read moreInternet, Voice Over IP, Cloud Hosting Services(Including Microsoft Exchange 2010) and Internet Security Solutions. Typically with $0.00 down for equipment, installation, and activation.

Required a new modem…read more Quick and painless. Wanted the latest XB10 modem, they had none But did leave with an upgrade

Comcast Xfinity delivered one of the worst customer service experiences I've had in years. I…read morescheduled a service appointment, rearranged my entire day to be home during the appointment window, and waited for hours -- only for no technician to ever show up. To make matters worse, Comcast later falsely claimed that I "was not home." That is absolutely untrue. I was home the entire time specifically waiting for their technician. No knock on the door, no phone call, no text, nothing. This kind of dishonest excuse-shifting is unacceptable from a company of this size. Customers should not have to waste an entire day only to be blamed for Comcast's own failure to deliver service. Between the lack of accountability, poor communication, and outright false reporting, this experience confirmed every negative stereotype people have about Comcast customer service. If you value your time, be prepared for frustration and zero accountability.

Not worth their big bill at all…read more I disconnected my service last month immediately after a move and their system is still trying to take payment out of my account a month later even after the last rep confirmed the cancellation. When I called to figure the issue out, the rep was SO snotty and rude - What a fail. No stars

Phone / DSL died on October 5th, they couldn't get a person out until the 15th. The repairman was…read moremessing with the box down the street, and I got an email saying it was fixed, but now I had no phone or ability to contact them -- went to Starbucks to call for help, they couldn't get there for 10 days -- It is the 25th, and I had no phone or internet for 20 days. My family was trying to call me, but they got voicemail from the Garcia's. Clearly, CenturyLink gave my phone line to a neighbor. I have had that phone for 30 years...

I was a Sparklight customer who got tired of continual price increases, in spite of service which…read morewould go out a half dozen times every day. Ezeefiber gave me four times the speed at a lower, guaranteed price. Installation was not easy because I have both a wired and wireless network in the building. The install technician (Oscar) was reliable, helpful and hard-working. He resolved the issues with the wired network on his own effort by upgrading the router for free. The fiber cable has not been buried yet, but is supposed to be done soon. So far, we have not had a single outage of the service in five days. I know there have been some complaints about installation, but I had no problems. I would recommend Ezeefiber, especially if you are with Sparklight now.

I have been trying to get ahold of someone at ezee Fiber to address installation issues for weeks…read more They will not respond to communication and have left sink holes on my property that are going to damage the sidewalk. They have no problem taking my money, just my phone calls. Edit: Since I was going out of town during monsoon season (and 3 days later no one had shown up to fix anything) I fixed the issues in front of my house before I left. While I was gone I did get a voice message from an exee fiber person saying that they don't see any problems on my property but to give them a call (they did not leave any number to call them back). There were other problems of the same nature all down the steet, but they repaired none of it. I have now cancelled my internet with ezee fiber due to the horrible service and response. The process took almost 45 minutes since there are 100 ways to sign up for new service, but no numbers to cancel service. even the "customer service" number was unable to do it. For those that may need it call 713 255 7500.

Great service!! I know it depends who you work with, but we worked with a woman with blonde hair…read more(never got her name unfortunately) and she was awesome. She was patient with us when we came in with no idea what we wanted, and a complicated situation. We left with a great deal and all our problems dealt with!

Service guy was so quick to shuffle me through my problem, he would NOT listen to what I needed…read more He ended up having me talk with tech support for 2 hours trying to fix what he messed up. So frustrating!

If you need dis services or DirecTV. This is a place to come they can get you hooked up yet you new…read moreservice and equipment.

No answer on the phone. Showed up at retail store that was supposed to open at 9, no one there…read more Called the main office and they tried to get ahold of someone and they said they were busy running errands. Waisted my entire morning. Sun communications sucks.

Jason no longer does phone repair, but he still took the time to give me troubleshooting tips and…read morerecommendations for apps that might help with my problem. Very friendly guy!

I am very happy I called this company. Jason was so incredibly helpful. All questions/problems were…read moreworked out in a clear and quick way. I was not made to feel that my question were foolish or ignorant (although they likely were!) I feel confident that my computer is now running effectively. So grateful for the help!