well, I called & made my deposit & waited for installation. problem is they use another company for…read morethis (suddenlink ) To keep this short, I waited 2.5 MONTHS ! And to this day I have no internet. midway thru this I was given 1/2 refund. and to this day I'm still waiting on the other 1/2 . They are kind & helpful-ish when you call . but absolutely unable to deliver.

We have our Internet for our Home through Southwest Cyberport. It's been uneventful, but on the…read moreOccasion when it's not they have your back big time. Customer Service is TRULY their forte. They answer the phone, are patient and go above and beyond to help. You could go straight to the Vendor, ours is Century Link but you have the people behind your Service instead of a toll free number and long hold. Richard is Super helpful and friendly along with the rest of the staff. Also, it's a bit cheaper to go through them as well, which never is a bad thing. Highly recommend them and I am not easily pleased, so it's a huge compliment to their Service!

Required a new modem…read more Quick and painless. Wanted the latest XB10 modem, they had none But did leave with an upgrade

it's like they don't want to help you. even to just upgrade a phone. I swear people suck. now I…read morehave to wait for my phone to be delivered because they could t do it in store

Nice staff, knowledgeable, eager to help, I did not have to wait for long to be attended to, and…read moredid not have to ask any extra questions.

I closed my account six months ago. they keep sending me a final balance of -211.09. I tried…read morecalling but can't get my account number as I closed it. I asked them why ca they send me a check. they said without me giving my old account number they wouldn't. this should be illegal. I certain if I owed them the would not stop bothering me until they got it. I wish we could do a class action suit for their illegal billing practices. Xfin is absolutely the worst.

If the internet has problems or goes out on the weekend, you're sol until Monday because they don't…read morehave any techs working weekends at all. The internet is always slow, much slower than advertised. We pay for the highest residential speed package (9Mbps) at $110 a month and barely get 900Kbps on average (edit: just tested at 170Kbps down). Absolutely disgraceful false advertising. If the only alternative wasn't starlink... Municipal Broadband is definitely something to bring up at city hall imo. We will be petitioning our reps for it.

Worst internet service ever for $10 more a month you can get starlink and have way better internet…read more$110 a month for the "fastest internet" is a lie I would never recommend this to anyone if I could give 0 stars I would

Century Link says my package includes 100 mbps internet. Speedometer shows 35-40. They asked if I…read morewant to upgrade to 140. I wonder if that would be any faster? Maybe 140 will really be 50.

This company borders on a scam: they charge way too much for saturated lines and low speeds,…read moreoutages can last days with no notification and without prorating your bill, it's often not until you contact them directly that you'll discover how long it's going to be until service is restored in your area, and if you need a technician to handle their own lines and hardware, you're SOL for at least a month. I doubt they keep local technicians to oversee service, that's how fly-by-night this scumbag company is. I finally had it today after being informed that my day-long outage (their own service claimed we'd be restored tonight) turned into a week-long outage. Again, no notification. We're canceling and trying our luck with Comcast.

I called Dish to schedule an installer to install at a new address. The installer that he wouldn't…read morebe able to do it, because the HOA doesn't allow the dish to be mounted. I then called Dish to cancel and they said to put it on the ground. Then they tried to say that HOAs can't tell you what to do. After arguing with them for over 20 minutes they still charged me a fee to disconnect. We have had Dish for over 20 yrs and I could have bought a car for the amount of money that they charged. BEWARE IF YOU ARE LOOKING INTO DISH AS A OPTION FOR VIEWING TV.

Customer service! Trying to cancel my services which are no longer needed. They have given me the…read morerunaround about a PIN that I don't have, therefore refusing to cancel my services. They are a terrible company to deal with making feel like i'm a hostage of their company.

I was downgraded to $50 a month and 150mB They could not…read moregive me 1TB so I downgraded which better fits my needs

I initially had some concerns with Vexus's fiber optic installation in my neighborhood, as it…read morecaused some disturbances. However, everything changed after I left a review and they reached out to me. They responded promptly and told me to contact them, which I did, and they got back to me super fast. The team they sent to fix the damage didn't just restore my property, they went above and beyond to improve it. They put in a new weed barrier and completely transformed my landscaping. It's clear they care about their customers and are committed to making things right. After working with them to resolve the issue, I have a newfound respect for the company. If they're willing to go this extra mile to fix a problem, I trust they'll provide top-notch service with their fiber optic and internet offerings. As you can see from the photo, my property looks better than ever. I'm not only confident in recommending Vexus to others, but I'll definitely consider switching over my internet service. I've learned a lot about their products, and I think it's great we have more internet options to choose from. A huge shoutout to Armando, Mark, and Taylor - their crew went above and beyond, and they're a great group of people to work with. (All I had to do was go on their website and I had someone over that same day to work on a solution).

YOU MUST WATCH THE EZEE FIBER INSTALLERS VERY CLOSELY EVERY MINUTE BECAUSE THEY WILL DO A BAD JOB…read moreTHAT COSTS YOU A LOT OF MONEY. Ezee Fiber cable installers chopped my irrigation system wire and never said anything. A week later I have a yard full of very expense and very dead plants. How can anyone be so irresponsible or so stupid to think their mistake would not be discovered. Ezee Fiber does not hire honest competent people, they do not train them in good work procedures, and they do not supervise their employees' work. The photo shows my chopped irrigation cable. Ezee Fiber buried it after they chopped it. This chopped cable could have easily been repaired when they chopped it... and no other losses would have occurred. They buried it without saying anything and I discovered my irrigation system was not working when my plants died.

The employees that are walking around the neighborhood need to be taught what a sign posted on the…read morefront door that says "NO SOLICITING" means. Because apparently when I pointed the sign out that is right by the doorbell, and clearly visible, they stated that they didn't know what it meant. This is not the first time that employees from Ezee fiber have chosen to ignore the sign!