well, I called & made my deposit & waited for installation. problem is they use another company for…read morethis (suddenlink ) To keep this short, I waited 2.5 MONTHS ! And to this day I have no internet. midway thru this I was given 1/2 refund. and to this day I'm still waiting on the other 1/2 . They are kind & helpful-ish when you call . but absolutely unable to deliver.

We have our Internet for our Home through Southwest Cyberport. It's been uneventful, but on the…read moreOccasion when it's not they have your back big time. Customer Service is TRULY their forte. They answer the phone, are patient and go above and beyond to help. You could go straight to the Vendor, ours is Century Link but you have the people behind your Service instead of a toll free number and long hold. Richard is Super helpful and friendly along with the rest of the staff. Also, it's a bit cheaper to go through them as well, which never is a bad thing. Highly recommend them and I am not easily pleased, so it's a huge compliment to their Service!

Required a new modem…read more Quick and painless. Wanted the latest XB10 modem, they had none But did leave with an upgrade

Comcast Xfinity delivered one of the worst customer service experiences I've had in years. I…read morescheduled a service appointment, rearranged my entire day to be home during the appointment window, and waited for hours -- only for no technician to ever show up. To make matters worse, Comcast later falsely claimed that I "was not home." That is absolutely untrue. I was home the entire time specifically waiting for their technician. No knock on the door, no phone call, no text, nothing. This kind of dishonest excuse-shifting is unacceptable from a company of this size. Customers should not have to waste an entire day only to be blamed for Comcast's own failure to deliver service. Between the lack of accountability, poor communication, and outright false reporting, this experience confirmed every negative stereotype people have about Comcast customer service. If you value your time, be prepared for frustration and zero accountability.

Nice staff, knowledgeable, eager to help, I did not have to wait for long to be attended to, and…read moredid not have to ask any extra questions.

These people are the worst cellphone company around with horrible customer service based in a…read morecountry where English is not spoken well. Maybe there are other bad ones but Xfinity is close to the top. Billing process suxs - no Xfinity store will take a check for your bill - not even cash - just your credit card which they try to store and gain access to your CC information. They repeatedly tried to get me to give them my bank account information which I refused.

If the internet has problems or goes out on the weekend, you're sol until Monday because they don't…read morehave any techs working weekends at all. The internet is always slow, much slower than advertised. We pay for the highest residential speed package (9Mbps) at $110 a month and barely get 900Kbps on average (edit: just tested at 170Kbps down). Absolutely disgraceful false advertising. If the only alternative wasn't starlink... Municipal Broadband is definitely something to bring up at city hall imo. We will be petitioning our reps for it.

Worst internet service ever for $10 more a month you can get starlink and have way better internet…read more$110 a month for the "fastest internet" is a lie I would never recommend this to anyone if I could give 0 stars I would

Not worth their big bill at all…read more I disconnected my service last month immediately after a move and their system is still trying to take payment out of my account a month later even after the last rep confirmed the cancellation. When I called to figure the issue out, the rep was SO snotty and rude - What a fail. No stars

Phone / DSL died on October 5th, they couldn't get a person out until the 15th. The repairman was…read moremessing with the box down the street, and I got an email saying it was fixed, but now I had no phone or ability to contact them -- went to Starbucks to call for help, they couldn't get there for 10 days -- It is the 25th, and I had no phone or internet for 20 days. My family was trying to call me, but they got voicemail from the Garcia's. Clearly, CenturyLink gave my phone line to a neighbor. I have had that phone for 30 years...

Dish could not provide consistent service. We tried with technical support many times. Requested to…read morecancel contract due to non-performance. They still charged $524.00 after first 30 days of service after failing to perform. At the same time, I turned off autopay and removed payment to pay out the balance over a few months. Dish charged the full amount without authorization. This company is desperate for cash and cuts corners in which they cannot deliver consistent service. Also their User Interface is the worst. Ridiculously redundant and slow.

We had Dish Network for years & had a promo credit added about 2 years but once that promo ended…read morethe price consistently increased in $5 increments until we were paying $122 a month. That's when we decided that our 8 channels that we consistently watch wasn't worth paying for and I called to cancel service. We paid the final bill or I thought it was the final bill. Then 10 days later we get a bill for $22 and I reached out by chat and was told it was for shipping labels & the return box which I didn't ask to be sent out. We had already used the shipping labels that were sent by email and our own box to return the equipment in. And was told that the $22 was a valid charge and wouldn't be waived. Would I use Dish again? Nope, nada, absolutely not and will I recommend Dish.........NO.

I was downgraded to $50 a month and 150mB They could not…read moregive me 1TB so I downgraded which better fits my needs

I initially had some concerns with Vexus's fiber optic installation in my neighborhood, as it…read morecaused some disturbances. However, everything changed after I left a review and they reached out to me. They responded promptly and told me to contact them, which I did, and they got back to me super fast. The team they sent to fix the damage didn't just restore my property, they went above and beyond to improve it. They put in a new weed barrier and completely transformed my landscaping. It's clear they care about their customers and are committed to making things right. After working with them to resolve the issue, I have a newfound respect for the company. If they're willing to go this extra mile to fix a problem, I trust they'll provide top-notch service with their fiber optic and internet offerings. As you can see from the photo, my property looks better than ever. I'm not only confident in recommending Vexus to others, but I'll definitely consider switching over my internet service. I've learned a lot about their products, and I think it's great we have more internet options to choose from. A huge shoutout to Armando, Mark, and Taylor - their crew went above and beyond, and they're a great group of people to work with. (All I had to do was go on their website and I had someone over that same day to work on a solution).

I was a Sparklight customer who got tired of continual price increases, in spite of service which…read morewould go out a half dozen times every day. Ezeefiber gave me four times the speed at a lower, guaranteed price. Installation was not easy because I have both a wired and wireless network in the building. The install technician (Oscar) was reliable, helpful and hard-working. He resolved the issues with the wired network on his own effort by upgrading the router for free. The fiber cable has not been buried yet, but is supposed to be done soon. So far, we have not had a single outage of the service in five days. I know there have been some complaints about installation, but I had no problems. I would recommend Ezeefiber, especially if you are with Sparklight now.

I have been trying to get ahold of someone at ezee Fiber to address installation issues for weeks…read more They will not respond to communication and have left sink holes on my property that are going to damage the sidewalk. They have no problem taking my money, just my phone calls. Edit: Since I was going out of town during monsoon season (and 3 days later no one had shown up to fix anything) I fixed the issues in front of my house before I left. While I was gone I did get a voice message from an exee fiber person saying that they don't see any problems on my property but to give them a call (they did not leave any number to call them back). There were other problems of the same nature all down the steet, but they repaired none of it. I have now cancelled my internet with ezee fiber due to the horrible service and response. The process took almost 45 minutes since there are 100 ways to sign up for new service, but no numbers to cancel service. even the "customer service" number was unable to do it. For those that may need it call 713 255 7500.