I have had an absolutely terrible experience with this company. When moving in the apartment was filthy, with dead bugs and dirt throughout the kitchen cabinet area - not to mention that the hot water from the faucet is generally brown. The elevator was consistently broken, and the management company did not even bother to label it when it was out of order (which caused myself and several other residents to get stuck inside at different occasions). The walk is almost never shoveled when there is snow, and we have had people kick the front door open and steal packages around Christmas. The owners are absentee landlords - you will deal with the Lobos management company, which if you have a dispute are not understanding, often combative, and somewhat rude - and you will be talking to a lawyer, not the owner. All of the problems I outlined above were not considered "habitability" issues. In short: Renter beware! read more

DO NOT rent from this company. I have lived at 317 North Craig for two years, during which time I have had the following issues: - broken drain stopper in the shower. Didn't fix it, just gave me a rubber stopper. - sharp oxidized chrome all over the shower appliances - PESTS. Called them and explicitly asked them to call an exterminator. What do I get? Some shitty mouse traps that didn't catch anything. I later finally got them to say that they'll pay for an exterminator. They give me a number to call, but none of my calls have been answered or messages returned. -naked outlets -laundry room is supposedly going to be "renovated" and many tenants were told it would be done when they moved in. It's not. In-building laundry was advertised to them -Won't replace the blinds in the building even though every room in the building has the same blinds -And the kicker. Last night, someone called maint. because their pipes had been frozen. The maintenance person decided to solve the problem by heating up the pipes with a flame, catching the insulation (!!!) on fire. This obviously required heavy intervention by the fire department. The bottom line is that I can't expect anything here to go right. These slumlords need to be put out of business as soon as possible, and you can help by not renting from them. I've absolutely had it. I move out in May and I could not be happier. read more

I've had the worst experience living in an apartment that I rented from Lobos. If we start when I first moved in, they told me my window air conditioner would be installed on August 1st. It was not installed until the end of August, and I had to call and ask them about it 3 times before they finally came and installed it. There was also a dead cockroach in my bathroom and when I called and ask why my bathroom had a cockroach in it when I was moving in, they told me that there was no cockroach issue and that it had just "been a while" since someone lived in my unit. I needed to immediately replace my lightbulbs because most of them were burned out, so they let me move in with the light bulbs burned out and didn't bother to replace them prior to me moving in. Furthermore, my neighbors were extremely rude and disrespectful, and loud constantly. I contacted Lobos REPEATEDLY for months and begged for help, and got a reply about 3 months after my first attempt to contact them. They assured me they would handle it and talk to the tenants that were being loud and bringing many people home at 4am, waking everyone on the floor up as they did so. They sent out a building-wide email and talked to the tenant personally, but other than that, the issue was not dealt with, and noise continues to this day. I have resorted to leaving every weekend and staying somewhere else because I cannot take the lack of sleep and improper handling of the noisy tenant situation. The walls are PAPER THIN so you can hear absolutely everything in the unit next to yours and units around yours as well. Including above and below you. There is a cockroach problem in the basement, which they claimed to have handled, but there are still cockroaches in the basement, and dead ones everywhere. Also, I pay $90 a month for garage parking, hoping to protect my car from outside elements, but anytime it rains, the garage gets covered with water and my car gets wet. Don't bother paying the extra money for a garage parking spot as it doesn't protect your car at all and you have to walk through a cockroach infested basement to get to the garage. So if you decide to live in a building managed by Lobos, I truly pray for your sanity because it truly has been the worst and most frustrating experience of my life. read more

Do not rent from this company. Poor management all around. I've lived in a Bethel Park complex for 3 years now, I've willingly put up with a lot...a lot more than any tenant should. This will be my last few months here. In my first year I had my toilet break and stop flushing twice, it happened over two seperate weekends, and when I called the main office for their 24 hour service, I got a rude man whose name I do not recall, telling me that because it's the weekend, they "don't keep maintenance on staff even for emergencies, so it'll have to wait until monday". I was without a toilet for two weekends!!! The power regularly goes out here, I'd say at least 5 times a year. They shut the water off to the whole complex regularly. Two to four times a year, with no warning whatsoever. Sometimes the shut off lasts a few hours, most recently it lasted over a day. They got new (and expensive for the user) washers and dryers recently, and the dryer was broken, the heating element didnt work. It was like that for a month, apparently the building manager had been told before by other tenants, but when I told her she finally did something about it. Then for 2 months I heard nothing. It had been fixed apparently, but no one ever got informed that it was broken to begin with, and no one told anyone when it was fixed either. Personally, just a few days ago, the straw that broke the camel's back happened. We got a text late on a Monday night, saying electricians would be in our units on Tuesday to replace our electrical panels. Fine and well, if they were real electricians. But the "electricians" were those who are staffed by Lobos. The first thing I noticed when I came home is that the back of the wall where the panel is located was busted completely through. No note, no one told my building manager. It's as if they wanted to pretend it didnt happen...like I wouldn't notice holes that were punched through my wall. The second thing I noticed was my internet not working. My modem is powering on, but not receiving any signals to be online. I call comcast, they send a tech out the next day. So Wednesday, comcast tech comes out, spends 20 minutes trying to trouble shoot the modem and wires connecting it, and I had mentioned the panel replacement. He asks to take a look, so he looks at the panel. Now, the wall board only goes down about a foot under the panel, and then it's open to the studs inside the wall. Though it doesn't look the greatest, that's how it always been, for access to wires or something. Now thankfully, the Tech lays down on the floor and looks up into the wall, I hear him say "here is your problem" and he pulls out my main cable line... To say it had been cut would be putting it nicely. The end of this wire was shredded. It looked like someone started to cut it and just pulled it apart to finish the job. These electricians cut my cable connection and HID IT IN THE WALL...as if I wouldn't notice not having internet. I went downstairs to my building manager, and she refused to come up to talk to me and the tech, or even look at the problem. It was about 5 PM and she was trying to leave work early. Lucky her. So I got on the phone with someone else on the management team for my building, he asked if we could just run a whole new line... The main cable service comes from a box out front, its fed underground to each of the buildings, and is then distributed to each unit. I'm in the back of the building on the top floor. These apartments are all pre-wired with cable. So no. We can't just run a new line. Granted that's not entirely on him, this guy is newer to the job, and doesnt know much about electrical wiring. Now today is Thursday, I'm missing work because maintenance has to come up to my unit, fix the patch job on the back of the panel wall, and possibly cut a new hole in the front of the wall to try to access the cable. Then another tech can come out and try to splice the cable together. The only saving grace is the newer guy who I spoke with on the phone, he is trying to help me as promptly as possible, but with the entire rest of the company being trash, I fear he won't last long or, even worse, he may turn into one of them in time. Please. Do yourself a favor. Don't rent from these people. Do not let your loved ones rent from these people. This is a garbage company. They do not care about their tenants, their customers. They will not care about you or your problems, even though their one and only job is to care about you and your problems. read more

I called and spoke to someone about the unprofessional talk and attitude no I'm talking to there corporate office and I see why the other office are rude and ignorant to new customers customer service sucks. Can't believe if you have issues this company doesn't reprimand or handle rude employees they side with them very unprofessional read more

Avoid renting from Lobos Management at all costs. Maintenance is shoddy at best and you will end up paying out of pocket to fix their property and they will refuse to compensate you. Staff is rude and incompetent. If you put in a work order, it will either take a long time to get it fixed if it is even fixed at all. Horrible company with horrible service. read more

After living in my apt for five years, Lobos bought the building and have been managing it for the last 6 months. Needless to say, they are a terrible leasing company. Any time I have needed to speak with them I have to call back several times because no one at the office will returns my calls. For the past week, the pipes have been banging in the ceiling so loud that I can not sleep at night. I have called 4 different times and still no one has come out to address the problem. I have been told that the answering service doesn't relay messages, that maybe the work ticket has been submitted but they don't really know and that they will call me back to follow up - yet never do. Will happily be moving as soon as possible. read more

Rented from Lobos at the Queensbury for 4 years. Water started dripping through the dining room ceiling, I wondered how this was possible as I lived on the first floor. I was told that there was not a leak from the apartment above, but that there was water coming in through the brick of the building. This caused mold to grow rapidly throughout the apartment in the carpets bathrooms, drapes and on the furniture. I was told by Cyndi the apartment manager, that she was aware of the growing mold problem for several years, but she couldn't get the problem fixed. In spite of her knowledge of the mold she continued to rent out these apartments. When you pay over 1200.00 per month plus electric and parking fees, you don't expect to see this. It really got bad when mushrooms started to grow in my plants from the dripping water. My neighbor had huge 2 to 4 inch mushrooms growing in her bathroom and especially in the shower area. read more

I used to work in the Washington office the owner complains not enough works getting done it's hard to complete your jobs with no help and you have to go to your supervisors house to do repairs I would not work or rent from these people living on the street would be better than anybody living there read more

I had to give Lobos Management a rating of one star to post this review. My true rating is 0 stars. Currently I am looking for a one bedroom apartment. I thought I found one through the Lobos Management's Castle Shannon/Mt. Lebanon office. The apartment was at 3500 Willow Avenue right behind the Grove T Stop. The actual apartment was nice but that is where it stopped and ended. The back stair case was failing apart with several cracks and tenant mailboxes were falling off the wall. The leasing agent said, after being asked if anyone else showed interest in the apartment, that the apartment is available and should still be available for at least another day. The agent went on to say that I had time to turn in the deposit for the apartment. When I went in at 4:45 to hand in the deposit the agent said somebody else handed in money at 2pm,. The manager and the agent tried talking me into another property of way less value and in a significant inferior quality. They did not communicate truthfully at all with me. They never said others were interested in the apartment. They never said their was a $30 processing fee in addition to the $35 application fee for using your own credit card to pay online. Lobos Management lied at every opportunity they had when I asked a question and when sharing information about the apartment. Based on how they do business, I advise everybody looking for an apartment to STAY AWAY from LOBOS MANAGEMENT. Literally go with any other management company. read more

This review is strictly for the maintenance man Rick...my shower would not turn off in the early morning, so I sent a request and Rick arrived. He was very polite and courteous, and he fixed the problem very promptly! read more

I am a resident at the Royal Windsor run by the Lobos Management. I advise that no one live in a residential building run under this management. Below is a list of things I have experienced in the three short months I have lived here. 1. One of the building's dryers caught on fire and no one was aware due of the fire alarms. This a major SAFETY HAZARD and needs to be addressed immediately. 2. After the above incident, the elevator was then not working for three days. In order to restart the elevator, someone needed to come by the apartment building and insert a key. Several calls were made unfortunately the office never takes resident's concerns as being of immediate importance. 3. While in the midst of shower one day, our water was shut off despite having always paid our water bill on time. 4. Lock on the building's front door has been broken for two weeks. Yesterday, we observed packages half opened and thrown all around the main lobby. We suspect that someone walked in and ravished through other people's packages that are left just sitting in the lobby. A major requirement for most people when deciding upon where to live is the building's level of security/safety. If we had known this would be such an issue, we would have never decided to live here. Without the lock for the front door fixed soon it is only a matter of time until someone breaks in and matters are very serious. 5. Only two washers are working and available to the residents of the building. Working is a generous term as the one wash does not fully wash clothes and the clothes are more likely than not to come out soaked. 6. In order to upload money to a laundry card you must walk to a separate apartment building. The majority of the time, this machine does not work. We have made several calls to Lobos' Management office. The women that operate the telephones are not very helpful and have even hung up on us mid-sentence. read more

I've been renting with Lobos for over a year and they have proved to be a very unorganized and unprofessional leasing company. Starting with offering me an apartment that ended up not being available for my lease start date. Therefore, needing to move in days after my previous lease ended. When I moved into my apartment it was gross and didn't look like it was inspected very well at all. Throughout the year, I've tried to reach out to the company for repairs and such, having to follow up multiple times for things to get completed. Then, a year after of living there, they let me know that they don't have a key to my apartment. How is that even possible that there are no backup keys?? Don't waste your time renting with this company, they don't work with you, it's as if you're constantly pulling teeth and it's utterly frustrating. read more

Renting from Lobos was a nightmare. I lived in one of their nicer Shadyside apartments for a year and it was a terrible experience. When I made the decision to rent from lobos I figured that you can't beat it for the price. Wrong. I would gladly pay more money to not have to live under the thumb of this management company. Maintenance requests go unresolved, mail gets stolen, and Lobos does the bare minimum to fix anything. Save yourself the trouble of moving twice and don't rent from Lobos! read more

Lobos Management is the worst Landlord I have ever had in my entire life. I lived in the Jefferson Village apartments for 2 years. The apartment itself was okay, pretty spacious. I unfortunately had MULTIPLE things that set me off. 1. Their are squirrels that in habit that place and crawl all through the ceilings and above the bathroom and kitchen lights. I actually had a squirrel chew a hole through the ceiling tile at one point, come down into my living room and run around for a good 30 minutes before I had the guts to open the screen door and let it out. When I opened the glass door it shot out the screen door so hard it busted the door off of its hinges. When I called maintenance to come fix it... they actually laughed at me. I had called about the squirrel running around 7+ times and they did absolutely NOTHING about it. I did not realize dealing with rodents in my home was in my contract. 2. Any time I had maintenance come fix something, they would come completely unannounced and would leave things a mess. I have multiple pictures of my kitchen light from where the squirrel would pile the insulation surrounding it on the plastic where the light comes through. When they came to clean it they spewed insulation all over my kitchen floor and appliances. 3. They will turn off your water.... with absolutely no notification whatsoever. IF YOU ARE WORKING ON ANOTHER APARTMENT, NOTIFY THE OTHER RESIDENTS THAT IS COMMON KNOWLEDGE! It is actually illegal to do that. 4. A water line broke a street over and somehow our water bills went from 40 dollars to 200$ for two months straight. Remind me how the water on someone else's road should bring on a ridiculous up charge for water I have never even used? 5. You WILL NOT receive your security deposit back.. guaranteed. The place was spotless, nicer than when I moved in ever because my mom does commercial cleaning yet I was charged extra water bills because the water bills come 2 months after when they are supposed to. 6. If you have the patience of the Pope maybe you could handle this but living there was the worst experience with a landlord in my life. Good Luck. Two thumbs wayyyyyy down. read more

I stayed at a Lobos property for about a year. My first impression was horrible. When I was about to move in, I emailed to make sure someone would turn off the main breaker, so the electric company could turn on the electricity. I got an email response saying someone would take care of it. The day of move-in the main breaker had still not been turned off, so the electric company was unable to turn on the electricity. The gas company also had come by and was unable to turn on the gas because they "red tagged" the furnace, meaning it was not up to code! The guy from the gas company said we could've been in trouble if they had not spotted the two issues (one was that the furnace pipe was not properly covered, the other was that the exhaust was clogged with dirt so carbon monoxide could have accumulated in the building). I was furious because I had to spend the first night in an apartment without any electricity or hot water. I had brought air mattresses, but without electricity, I had to sleep on the ground. I called Lobos and they were not helpful and claimed they could only do so much (that ultimately it was my problem). The manager was quite rude, trying to get me off of the phone as soon as possible. I was almost in tears because of the way he treated me. The rest of my stay was ok, but not without issue. We had a couple of sound issues since the walls and carpet were thin (the carpet was VERY old), we could often hear the downstairs neighbors when they talked loudly. Since the rent was low, I dealt with the little things, like windows not closing completely in the dead of winter or doors not closing well, because the foundation is bad and the wood shifted around. Even though I liked the location and rent, I had to move because the floors were extremely creaky. It sounds like a small thing, but if every step you take is creaky and the walls are thin, it gets to be quite annoying. One of my roommates moved out because she had water drip through the ceiling into her bedroom. They fixed the roof, but she said it was the last straw for her. I think Lobos could definitely improve their customer service and the upkeep of their apartments. read more

Based on the bad reviews, when my friend looked for a place this coming fall in Pittsburgh, we were very hesitant to look at Lobos properties. Although the Shadyside agents seemed very uninterested and poorly informed about what their agency had to offer, I'm glad we eventually did. Kym, who covers Lawrenceville, was a great agent (we'd give her 5 stars). She is friendly, straightforward, and informed. We ended up going with another group, but were really impressed by her tasteful pick and professionalism. read more

Never dealt with such rude people in my life. My daughter is a PITT student and her and a few friends rent an apartment from these morons. Many problems since she has been there. While fixing the roof workers left rusty nails all over the place, one went through my daughter's shoe but luckily just missed her toe. They have the downspout emptying onto the steps used to leave the house so in the winter the steps are a frozen nightmare, hence my daughter fell and hurt her hip and now needs physical therapy. The washer and dryer have money slots to pay for washing but they are always broken so my daughter has to haul her clothes to a laundromat in the dead of winter. I called them the other day to ask a question and the manager I talked to (Laura?) was extremely rude, she told me I was not allowed to talk to Ron (the senior manager), he had more important things to do and told me they would not rent to my daughter again, because she did not like my attitude. My daughter and her roommates have always paid on time and are actually hesitant to call Lobos when something needs fixed with their unit because they say the women that work there are sooo mean. The manger kept cutting me off because she said she knew what I was going to say, I literally could not finish a sentence. This may be the worst experience I have had dealing with a company in my life. The rudeness and lack of effort to even understand what I was inquiring about was insane. I felt like I was on one of those hidden camera shows where they purposely are rude just to see how the caller reacts. Please heed my words, do not rent from these people. To call them unprofessional is being kind. read more

The worst apartment management company I have ever dealt with. I came to see an apartment in June of 2010 and they said they were in the process of renovating it. I showed up in August and furniture that was supposed to be removed was still sitting there. It hadn't been cleaned and was in terrible shape. "Move in ready"...yeah right! When I complained, the guy told me to "move out" if I was going to continue to voice my complaints. I should have taken him up on his offer. Also, when you call the office for repairs, don't expect the following: -good customer service (downright rude at times) -an ETA on when your issue will be resolved -accountability and record tracking -your issue actually getting resolved without multiple calls They have multiple locations around the Oakland and Shadyside area, so some unfortunate souls will be stuck living under these slum lords' rule. It might seem like a great idea during the sales pitch (at least they are good at something), but once they have your money, you are worthless to them. Stay away and rejoice in the fact that you just made one of the best decisions of your life. read more

DeAnna was our leasing agent when we decided to relocate from Napa, California to Pittsburg, Pennsylvania. She is amazing, great customer service and really goes the extra mile to accommodate all. Thank you so much DeAnna for making this relocate a smooth transission! read more

Wish there was a negative star option. I have been renting apartments for nearly 20 years and have never come across another company with less respect for tenants. We were in a pinch to get an apartment so we signed the lease even though my gut said we shouldn't based on all the wording basically giving up our rights. I thought there was a chance it was standard wording and they wouldn't take advantage of the clauses about being able to enter at any time and tenants needing to handle maintenance issues on their own. The apartment itself was okay but I didn't appreciate unannounced visits including an "inspection" or optional home improvement projects that could have been done before or after our lease. Many reasons not to rent from this company... I wish we never signed that lease. Only hope I can prevent someone else from making the same mistake! read more

DO NOT MAKE THE SAME MISTAKE WE DID. STAY AWAY. Lobos Management's maintenance team has no regard for the residences' safety. The apartments are so old that they are unsafe in many ways. Our latest problems with Lobos have been a smoke detector that was broken and didn't beep when we burned some pancakes (Imagine if our neighbors started a real fire while we were sleeping) and a furnace that is leaking Carbon Monoxide. Our apartment started to smell faintly of gas when we entered. I called maintenance and they told me "That is normal for old units." Later that week, I was starting to get headaches from the suspected gas leak, so I called again. Maintenance put a note on the outside of my door that there was nothing wrong. I wonder if they even came in, or if they decided I was a pest and just put a note on the outside of the door to appease me. Decided to call the gas company after I researched gas leaks and if a faint smell was "normal". IT'S NOT. We had a gas company representative here and he immediately found a problem and put a red tag on the furnace and told maintenance.THEY DID NOTHING....our apartment was filled with gas when we got home and we had to call the gas company to shut off the gas. No one came to fix the furnace yet, so we have not been able to cook or turn on the heat today. We moved here because we were desperate and needed to find a place while we were here on a two week trip before our move. It's not safe. Stay away. read more

DO NOT RENT FROM THEM!! here's why: 1. It takes an eternity for them to fix anything if they even get around to it 2. They lie. 3. They will not respect your privacy. The lease states they can walk in unannounced and they certainly will. 4. They are a bunch of liars who make excuses and they will not help you. Do yourself a favor and don't rent from them. I could go into details, but the moral of the story is don't trust this company. You will be sorry. read more

I have been a renter with Lobos Management for 12 years now. I love my space, I do, its great. Miner repairs are always fixed quickly. I have had 5 major repairs needed over the 12 years. Each one came with loss of money and/or property to me. I get it old building need lots of repairs. That being said when situations are caused by the negligence from the crew working above my space then I feel that Management should stand behind it and help fray the cost of my financial losses to the tune of $2500 to replace TV, Computer and Couch. ( be specific about your renters insurance. they dont cover everything) A year later and my ceiling has never been painted. Whatever product they used to level the floors in the space above mine dripped a thick blue substance that came thru my ceiling, came out of my outlets. The odor made me sick. That blue stuff is still there on my ceiling, on my walls and floors. I will not be renewing my lease this year. read more

My experience with Lobos Mgmt started out a bit rocky. A couple of things that needed to be fixed when I moved in took months to get resolved but then something changed...a change in management maybe? I don't know what happened but I called about my peeling bathtub and within a week, they had someone out there to resurface it. One week! I called about a leek in my bathroom and again they had someone out there to re-caulk my tub pretty quickly. But the prize goes to the day I called about my leaking water heater. I called on my way home from work. Finished the call in my driveway. Went upstairs to put my shoes away and there was a knock on my door. Seriously! I hadn't even taken off my shoes and someone was at my door. Apparently, someone who talked to me knew there was a workman in the neighborhood, called him, and had him there within minutes! I don't know what happened in the office but I am very pleased with it! read more

Do not waste your time scheduling viewings with LOBOS apartments you find on Zillow. If you inquire via Zillow, they likely won't actually show you the apartment you wanted to see, and instead will likely show you other properties on the same street. I inquired about an apartment on Tilbury, made an appointment to see it, and instead was shown a dirtier, darker, more busted college-version of the apartment I inquired about (yet cost the same). The agent also showed 2 other people at the same time, who had also inquired about another apt....so, is it supposed to be a checkbook-dual between us? Whoever pulls their checkbook out faster gets the brighter upstairs apartment? Idiocy at its finest. read more

Entered my apartment without warning when they agreed on a 24 hour notice, then when I called to complain they tried to discredit me by saying that I've had arguments with other tenants before when I've never met any of the other tenants. read more

Fucking rip off, make us pay a FUCK ton of money to just find any little thing to keep our deposit. The utilities for a one bedroom appartment were HUGE because they did not care enough about their building or tennents to update ANYTHING, find anywhere else to live read more

If I could give Lobos 0 stars, I would. I lived with them for 3 years and we were great tenants, hardly ever needed maintenance and took care of the property. We were continually treated like dirt. They constantly lose maintenance requests, and each time you call you get a different person with a different answer to your question. There's no consistency, and they don't care at all. They are better companies out there, there is NEVER a reason to rent from Lobos. read more

SHORT REVIEW: The main problem with Lobos Management is that they are extremely disorganized and uncommunicative. I do not believe they are willfully deceiving tenants or making their properties terrible on purpose, but their management style is completely unprofessional and chaotic. If you are a college student who is just looking for a dorm upgrade / place to have parties, or a person who doesn't really care about your living situation, then Lobos will be fine. If you are a young professional or person looking for a clean, comfortable, hassle-free rental, you should avoid Lobos at all costs. LONG REVIEW: Customer Service: There is an abysmal lack of communication between anyone who works at Lobos, and there seems to be zero accountability with this company. Have a question about your lease? Need something fixed? Want to talk to the same manager more than once? Good luck - it's not going to happen. No one seems to answer the phone twice, the managers are reluctant to provide their names, and I cannot even tell you how many times I called them, only to be told that, "so-and-so is out of the office right now, so we can't really answer your question or solve any of your problems." Their only advertised address is on Spahr street, and it's basically a plexi-glassed military-style box where you can't actually talk to anyone face to face. Total anonymity for Lobos workers. It's kind of like canceling a subscription to an online service - you are stuck trying to communicate with a faceless entity that isn't responsible for anything, and whose only task is you keep you at bay so they can keep taking your money. Our leasing agent, was great... until we signed our lease. Before we signed, she was a model landlady - answered our e-mail questions, was polite and professional on the phone, etc. After we were stuck with Lobos, she wouldn't answer calls or e-mails at all (even though she assured us that "because she was our leasing agent, we wouldn't have any trouble with maintenance / communication / etc."). I actually feel bad for some of the younger leasing agents who showed our apartment when it was time for us to move out - they were very polite and I get the sense that they are just abused by the Lobos System as the tenants are. Maintenance: Lobos maintenance was hit-or-miss, but mostly miss. Sometimes we put in a work order and it was fixed immediately, by a competent maintenance person (Ron was great). Most times, however, we would put in several orders for the same problem, and the problem would only be partially resolved after several phone calls over many weeks, or it would not be resolved at all, despite our best efforts. Example: When we first moved in, our oven was red tagged by the gas company. The oven was ancient, the pilot kept going out, the whole thing kept smoking, and essentially the gas company was astounded that it was still in the apartment. When the Lobos maintenance guy arrived to fix it, he claimed there was nothing wrong with the oven, that "the gas company is always trying to pull this stuff," and that if the pilot was out, we just had to relight it every time we came home AND NOTICED THAT OUR APARTMENT WAS FILLED WITH GAS. This was obviously unacceptable, but it took a period of about a week and a half of constant (like, several a day) phone calls to finally confirm that Lobos would provide us with a new oven. With a professional rental company, an issue like this would have been resolved immediately, with one phone call. Actual Unit: Our apartment was spacious and in a great location. However, it was in TERRIBLE condition when we first moved in. The carpets were stained and hadn't been cleaned. There was soy sauce spilled in the pantry, actual urine on the bathroom floor. The washing machine was a horror show, and Lobos makes tenants buy these stupid money cards to do laundry - just another little inconvenience. Our kitchen wasn't insulated. Lobos' solution was to put space heaters under the floor and keep them running perpetually, which is not only costly, but a huge fire hazard. Our unit could have been absolutely gorgeous if Lobos paid ANY attention to maintaining it. However, it's very clear that they have no concern with fixing up their property. I cannot imagine that they use a cent of tenants' security deposits to fix anything. At one point maintenance removed a giant heater from the basement and simply left it in the driveway. It was there for the last four or five months we lived there, and is probably still there now. If any of this sounds like it would bother you, you should absolutely avoid Lobos if you can. read more

Please God do not even begin to think about living under a roof that Lobos Management represents. I lived with them myself and had a horrible experience. This is nothing compared to my sister's experience... She had black mold underneath her shower tiling and when she called ( after hours ) to have someone come out and look at it, the representative told her there was "literally nothing she could be calling about that would make an after hours technician, despite the reason, come check it out" Not only is this a potentially deadly environment, but the lady (representative) hung up on me, claiming she would sue for "phone harassment" when I called afterwards in her stead, claiming she had already "dealt" with this issue. PLEASE PLEASE PLEASE for your own sake...this is not a one time issue. DO NOT LIVE ANYWHERE WHERE THIS CORPORATION COLLECTS YOUR RENT. Not only will your apartment look like crap, you will be treated like it as well. There is a REASON this company has one star. PLEASE DO NOT LIVE HERE. THIS IS NOT OUT OF BITTERNESS, THIS IS BECAUSE I HAVE A BRAIN. read more

Renting from Lobos was a horrible experience from the start. I chose one of their properties to make for an easy commute to work. On the apartment viewing, the rep forgot her keys and had to break into the building by jamming her car keys into the front door's lock. This was concerning, but I figured that security wouldn't be an issue in this neighborhood. I was told that rent would be $560 plus electric. At the lease signing, they told me rent was $570 plus electric AND water. Since my previous lease was running out soon, I didn't have much choice and agreed to these terms. The apartment itself was fine, but Lobos was the least professional group I've ever dealt with. In the middle of my lease, they also began charging for their previously free storage lockers without giving a reason as to why. When my lease with Lobos was coming to an end, I had a hard time returning my keys because nobody was ever in the office (during their business hours mind you). Don't waste your time or sanity dealing with Lobos! read more

I would like to start off with saying I lease a parking spot from Lobos. I probably have the worst spot in the lot which they can't really do anything about, it just isn't laid out well and there is a tree right next to it so there are always branches and stuff on the ground. I called to ask that the stuff on the ground be cleaned up and the branches be trimmed back so they wouldn't scratch my vehicle and I was told they would send someone out to do it. 10 days later I get a flat tire from a screw, yeah it came from my parking spot that was never cleaned off. I called again to ask that they clean the spot seeing as it caused me a flat tire and they claimed once again that they would send someone out but it snowed that day so I guess they "forgot". Today when I could finally see the ground again (the snow melted) I checked out the spot and found a nail and several other metal objects that could definitely puncture another tire and once again called and asked them to clean the spot off. They claim that they went over to the spot and decided not to clean it because it is "just leaves". I am extremely displeased with their customer service and management. As a side note, they didn't even salt their sidewalks in front of the buildings when it snowed, it was literally the only part of the sidewalk I saw that wasn't cleared off which is dangerous and I'm pretty sure it isn't even legal. read more

If you're an unmarried couple, or just a human being in general, STAY AWAY! FAR, FAR AWAY!!! These people are the most unorganized, rude, and shadiest people I have ever met. My boyfriend and I were searching for an apartment with the help of his parents, and we were interested in one of their properties in Bethel Park, PA. The maintenance man did the tour for us, and he was a very nice gentleman who seemed to know a lot about the property, and we were very interested. Turns out, the girl who set us up with the appointment left the company, without giving us any information on how to apply, and what money was needed, etc. Then we applied, with reassurance from the gentleman who gave us the tour that our credit would be approved, etc. Turns out, we were wrong. Neither of us have bad credit at all for being a young couple out of college...we both just got full time jobs! We wouldn't be looking for an apartment if we couldn't afford it! But the circus continued when we decided to try to use my boyfriends parents as a co-signer, just to get into the apartment. That didn't work either. So then like fools, we used my parents. STILL, NOT APPROVED. Combined we had met all (fake) criteria x10 over. They wanted all applicants to be able to make SEVEN TIMES the amount of the rent, and have a credit score over 800. Please tell me who in this day, age, and economy meets those credentials, other than probably Bill Gates. Even then, someone Bill Gates rich wouldn't be trying to rent a one bedroom apartment outside of Pittsburgh. During this entire circus the man assisting us (barely) was so rude to my boyfriends dad, he treated us like garbage because we didn't meet their very, very, high credentials for their below-average apartments. We could hear him yelling through the phone, and made such rude remarks. He even left us rude voicemails throughout this entire debacle. We now feel like fools for even dealing with these people for as long as we did, and we lost $70 in application fees throughout this entire time. We are new to renting apartments (other than college apartments), and I wish we would've done our research! If you are even thinking about it, check out http://lobosmanagementsucks.com/ which i wish i would've found before this mess. And it turns out they are a "family run" company with "great family values" and the owner has "5 kids" as the rude man told us. The REAL reason we weren't approved...WE AREN'T MARRIED. I don't know if it was a conflict of interest, or what, but apparently lobos doesn't like people "living in sin." Even still, if that isn't really the case, then they are losing a great deal of business not renting to couples. They have way too high of standards for tenants, but I guess no standards when it comes to the small, below average conditions they are making their tenants live in. To wrap this up, we were approved same-day (no co-signer needed) by a better apartment management company in the area, for a much larger, CLEANER, and all around better apartment. We're moving in august, and i can't be more excited! This experience at lobos will definitely be unforgettable, but in a really really BAD way. TL;DR - DON'T LIVE HERE, RUN, FAR FAR AWAY. DO YOUR RESEARCH! AND CHECK OUT http://lobosmanagementsucks.com/ read more

I do not recommend Lobos Management to anyone. I did not even need to lease an apartment through them or live in any of their buildings to know that Lobos Management is terrible to deal with on matters regarding the application process. The application fee is $35/person (non-refundable); I just wasted $35 and my partner also wasted $35 for his application that had to be submitted separately. I refuse to ever deal with Lobos Management again and while Pittsburgh seems to have very few options for decent apartment management companies, I suggest that you seek other companies before even considering Lobos Management. read more

Worst realty you would encounter in Pittsburgh. I used to live in Centre Court on Centre Ave. Their heating system is shitty and so fucking expensive. In Nov 2017 we started heating up our one bedroom unit. The heater itself is noisy and you can't program. That thing on the wall is nothing close to heater basically, it works for first five minutes and the heat slow down and it turns out blowing cold breeze. For elaborations we are all students at the time and only used heater during the night time since we are at school by 6 pm but still the electricity bill next month is over $200. So we decided not to use their "heater" anymore. Instead we bought small upright heater from Target. We placed the heater directly at the front of our body and hold the blanket on the chair. I would never forget the moment that I receive duquesne light bill says that our indoor average temp is 48 in Dec. And you still paid over $1200 for one bedroom with all utilities included. Wow what a nice experience. Rental payment is also ridiculous. This is what you gonna do: Tenants must pay rent by check or money order within the red envelope they provided and stick stamps and then send to the mailbox nearby by the end of the month. This sounds reasonable. But here is the thing you have electricity bills, water and sewers bills and your rent all delivered at different time. You got to do the whole fucking procedure at least three times every single month. Imagine in December it's below 30 degree outside and you still walk down the street just for sending those stupid envelopes. It is ridiculous in 2017 and you still send paper check and using stamps. What if they missed your $1000 check on the way? And I also remembered once I paid my rent at 25th but weeks after I still receive late fee charge with no reason and it's $50 if they say so. How on earth this happened and at least twice. read more

I have lived in two Lobos buildings since 2015 and both were absolutely sub-par. The maintenance is less than desirable, I've had nasty and sarcastic notes left from when I've requested maintenance (if they show up). Like a previous reviewer, I too have had issues with having the utilities activated While they claim to police the parking, you can often be screwed out of a spot because people have guests or unregistered vehicles in the lot/spaces. Note that in some neighborhoods street parking is not permitted so this really presents an issue. My car has been damaged multiple times by people's improper park jobs. They also do not maintain the lots/walkways in the winter weather, which caused me to sprain my ankle in one of the stairwells and I have fallen several times in the parking lot, not to mention trying to get my car out on to the street. I have had management enter my unit without informing me until afterwards and received nasty phone calls or messages from the representative. They also are very good at being unclear about fees at lease signing and throughout the duration of the lease. The buildings are often unsecure and many times the main entry-ways are left wide open or propped open so anyone can stroll in. Some of the nearby neighborhoods or streets have less-than-desirable characters which made me feel extremely unsafe. Down the street from my apartment in Castle Shannon is a well-known run-down/project/slum area with criminals and trouble-makers (typical for Castle Shannon though; everyone knows it's the peasants who wrongfully coat-tail off of Mount Lebanon). The bank and stores nearby have been robbed often, too. Bottom line, do not enter into a lease with this company. It will be the most miserable 12 months of your life and you won't be able to escape the contract. read more

Renting from Lobos is the worst investment my roommates and I could have possibly made. The house was not clean when we moved in, there are spiders in the kitchen, dining room and living room even after having an exterminator come out multiple times. The heat doesn't work in two bedrooms and no one will come out to fix it. The back deck is falling apart and is a safety hazard but no one will fix that either. The fuse blows from simply blow drying my hair. Our electricity went out and an electrician would not come out until almost 14 hours later (this was in November when it was freezing.) I could go on and on about how horrible my experience has been living in their property. I would not recommend renting from them to any person. read more

Lobos management has been extremely intrusive with showing our house to potential renters. Often giving us less than 1 days notice to make sure our house was presentable. They've shown our house at least 3 times a week for the last two months, and on multiple occasions holding open houses on Saturday mornings for 6 and a half hours. Again, giving us only 1 days notice. I definitely would not recommend renting from this company read more

There is a really friendly Chinese woman and a strong guy who is nice that we'd love to talk to. Other people should also try their best! Then I believe they can see more happy customers. read more