prompt courteous perfect service replacing windschield and calibrating the numerous safety systems…read more Roughly half cost of Toyota dealer. Also meticulous dash cleaning and vacuuming of car. Two days from call to finish, as ws ordering was required.

I had to replace my windshield in my 2019 Highlander due to a freeway rock. IQ was very meticulous…read moreand even uncovered some flaws in the previous replacement. They take great pride in quality work and handled the insurance part of it. It took about 3 hours and I opted to hang out, took a walk, and they have a comfortable waiting area with laptop tables.

Worked with my insurance company and made the process very easy. Will highly recommendread more

Very easy process. They came to me with their mobile service to Oakland and the technician that…read morearrived was very friendly and did a great job. Quick and efficient. No issues with the windshield itself, traveled on the freeway the next day. They also have better pricing than other mobile services (i.e. safelite.)

Working with Curtis was an awesome experience. You can tell he goes above and beyond on all parts…read moreof the job and the communication process. Curtis really does treat your car as if it were his own and truly cares about the customer and project. I went out of my way to work with Curtis and it was the right call. If you want your windshield repair done correctly, go to Curtis!

I called Elevate after seeing horrible reviews for the company my insurance wanted me to use…read more Curtis was friendly and communicative from the moment I called. He showed up on time, completed the work quickly and made the process super simple. His company working with AAA insurance and the price was covered with my deductible. Would highly recommend.

BaySide Auto Glass (now Genesis) provided amazing service. They provided a detailed quote and…read morestayed true to it. The tint was professionally done, my windshield looks like it was the original, and working with this team was a great experience.

"THANK YOU SO MUCH" 'LUCIO & RJ' for a job well-done and an extraordinary and phenomenal fast…read moreservice replacing and putting it together our two vandalized back side windows in no time. Very Impressive Work! A "BIG SHOUT TO YOU BOTH" and To "BAY SIDE AUTO GLASS!" Highly Recommended! BRAVO!

I had a small damage on my windshield from a pebble or something on the freeway back in Dec 2024…read more It was way up on high, behind the rearview mirror and not in my field of vision so it didn't bother me at all. I filed a claim with my insurance and booked an appointment with Safelite. Turns out that it takes between 3-4 hours to get the windshield replaced for my car and it has to be done onsite. I wanted to get it done but we also had a long road trip coming up, so I decided to keep the damaged windshield in case there were going to be more damages on the windshield on the road trip. So I pushed out the Safelite appointment out one month. Due to life getting busy and my cracked windshield not bothering me, here we are in June and I still have a cracked windshield. Then... I washed my car at home and the crack got bigger - likely due to washing the car with cold water on a hot day! So in June, I kept my appointment with Safelite. I had the 8am appointment but got there late. Yes, I know I sound very reliable. Haha. Michael W was my technician and he was great. I apologize for being late but he was polite about it. There is a texting notification system and that worked great. The waiting area is nice with vending machine, coffee station, chairs and WiFi. I walked over to Costco to kill some time. Shopped for the non-perishables, left the cart in an aisle and went back to pick up the car. My car was done at noon - 3.5 hours which is great! Part of me wonders if it would have been completed under 3.5 hours if I dropped off the car on time at 8am. So pleased with the process! It's been only 2 days but the windshield is great so far. Michael W. is great! I highly recommend Safelite on Monument!

ETA on 6/1/26: This issue is ongoing. I am happy to revise my rating if Safelite resolves this…read moreserious problem. I understand that mistakes can happen, but what is important is taking responsibility for those errors and conducting business in an honest fashion. ETA on 5/18/26: I am working with Safelite in the hopes of resolving this. I will update my review if resolution is successful. Original: Safelite damaged a critical part of the ADAS on my vehicle. It will cost over $3k to fix. It took three appointments and over a month and a half for Safelite to finally obtain the correct glass for my car. This is because my car is an E400, but Safelite categorized it as an E550 and were obstinate about ordering E550 glass, regardless of photographs of the car showing it is clearly an E400. "Dario" from the front desk kept pawning responsibility off to others, while "Irma" from the front desk condescendingly told me that I must have inputted the wrong VIN when scheduling the appointment. Meanwhile, a third woman at the front desk assured me my deductible wouldn't be charged until the correct glass was found. Instead, they charged my credit card twice: once for my first failed appointment in March, and then again at the end of April when the correct glass was finally obtained. (They then reversed the second charge.) Before Safelite touched my car, the only issue was a crack. But once they replaced the glass, the ADAS system went offline. They told me the calibration was a success. After the ADAS error lights failed to go away, I took the car back to Safelite for them to recalibrate the system. After an hour and a hushed conversation between the tech and Dario, Dario told me how proud they were of themselves for getting me the correct glass! But... oh yeah, we can't do the recalibration, so you'll have to go somewhere else. He blamed a third-party provider for the issue. Dario told me to sign liability release paperwork which he explained would prove to the insurance company that Safelite could not perform the job, and therefore I would be free to take it to the dealer or another shop authorized to do the recalibration. I asked for a copy of the paperwork but he was reluctant to give it to me. After multiple requests, I finally got a copy. Safelite then charged my insurance company twice for the failed recalibration. They did not send the insurance company the paperwork admitting they had failed the recalibration. I sent my insurance company the paperwork which Dario had been reluctant to give me so that they would allow me to seek correction elsewhere. The shop that is now working on my car discovered that the failure in the ADAS is that the forward-facing camera in the windshield is broken. It was operational before I took my car to Safelite, and now it is broken. Draw your own conclusions. In order for the ADAS to work properly, this expensive camera must be replaced. Safelite would have been able to see this on the error codes when they attempted the second recalibration. Instead, they blamed a third-party, saying the "system" was overloaded that day. (If just that day, why wouldn't they have suggested coming back another day instead of telling me to go elsewhere?) Again, draw your own conclusions!

Great customer experience! I reached out over the Memorial Day weekend and was able to drop my car…read moreoff just a few days later. Very fair pricing, I asked around a lot of places and this business was very gracious with their pricing and had a very quick turnaround time. I was quoted about 3 hours, they were done in 1.5hrs. I can't recommend this place enough. Very nice staff, and while it was not the best situation to be in, I felt pretty comfortable with my decision to come here and work with them on this windshield replacement.

I got a pretty bad chip in my windshield yesterday so I drove straight to Novus Glass. My…read moreinsurance company has a relationship with Safelight, but I insist on using these guys. Their technician, Johnny, is the best. His work is efficient and good quality. Nice guy, too. We scheduled Johnny to come by this morning. All taken care of. Quality outfit. Can't recommend them more highly.

Auto Renu was great to work with. Robert (the owner) was professional, responsive, and easy to…read morecoordinate with. He offered same day service and was able to book me for the next day when I was available. He showed up on time, did excellent work, and the price was extremely competitive. Much more affordable than other quotes I received. He replaced the windshield on my Tesla Model 3, which had a two-foot crack, and the result looks perfect. Highly recommend if you need fast, reliable, and reasonably priced glass repair.

He was here 15 minutes after I called about a windshield chip on my Tesla model y. Did a great job…read moreand reasonable price. Hopefully this won't happen again but you know it will, (damn rocks) and I'll call autorenu again.

I just had Velocity Auto Glass replace the front windshield of my 2000 Honda Civic. From my initial…read morecall to the completion of the job, they were first class! They were able to come out the same day! The price was better than their competitors! The communication with the office, as well as with the technician (Mauricio) was excellent! Mauricio also had knowledge and pride in his work! I highly recommend Velocity Auto Glass!

Fast response. Fair and reasonable price. Friendly and on time service. Nice to have someone come…read moreto you instead of sitting in a repair shop for an hour+. Plus they were available the very next day. Thank you!!

Moises is one of the best if not the best auto glass person in the Napa region. My windshield…read morecracked about 90% so I went to Yelp to find a local place that could help. I communicated with 3-4 vendors. Moises was very responsive. He solved my problem a few hours after I contacted him. He was quick to respond, professional, and did great work at a good price! I would definitely recommend him if you have an auto glass problem in or near the Napa region.

King of Auto Glass was great. They came to replaced my glass car window within 1 hour. Did a…read moregreat job and the price was reasonable. Afterwards, I heard a piece of glass rattling. Asked Moses to come and removed it and Moses did cheerfully. Thank you Moses. You and your company Rocks!!

After a windshield recall, the Ford dealership broke my rearview mirror while reattaching it and…read morerefused to replace it and wasn't qualified to even fix it, saying it was aftermarket. I tried fixing it myself with strong adhesive, but it wouldn't hold. Velocity Auto Glass stepped in and did an amazing job. It took extra time and ended up needing two different technicians and Noe got it done! The team was professional, detail-oriented, and clearly explained the issue. They honored the original estimate despite the extra work and even on a Saturday and on Valentine's day! I'm so relieved to be able to drive safely again, thank you!

I had a small chip on a leased car. After the work I could still see the chip, it was a minimal…read moreimprovement. Not recommended, very low quality work.