I have been to this place twice (unfortunately for me) however so grateful for this place!…read moreExcellent customer service with a quick turn around time. Highly recommend. Hope I don't need to go back but if I do I'm coming back. Thank you!

First time customer and first class service. I did my research, dealerships use this company for…read moreOEM glass replacement. I wanted this company, but then my insurance company tried to steer me towards Safelite. I cancelled the process and I called IQ. They were able open the claim, request OEM glass based on the manufacturer guidelines and safety issues (cameras and HUD) and everything was approved within 24 hours. They scheduled me for the next day and my car feels brand new again.

The fastest clearest communication to arrange. Same day…read moreservice. Great price. Excellent workmanship. Highly recommended.

Working with Curtis was an awesome experience. You can tell he goes above and beyond on all parts…read moreof the job and the communication process. Curtis really does treat your car as if it were his own and truly cares about the customer and project. I went out of my way to work with Curtis and it was the right call. If you want your windshield repair done correctly, go to Curtis!

Took in a rock chip on 680 on Saturday. Connected with…read moreRobert and he responded even on a Sunday. Showed up next day on Monday. Fix was fast, flawless, and affordable. Robert is a great operator. Highly recommend for windshield repair.

Auto Renu was great to work with. Robert (the owner) was professional, responsive, and easy to…read morecoordinate with. He offered same day service and was able to book me for the next day when I was available. He showed up on time, did excellent work, and the price was extremely competitive. Much more affordable than other quotes I received. He replaced the windshield on my Tesla Model 3, which had a two-foot crack, and the result looks perfect. Highly recommend if you need fast, reliable, and reasonably priced glass repair.

BaySide Auto Glass (now Genesis) provided amazing service. They provided a detailed quote and…read morestayed true to it. The tint was professionally done, my windshield looks like it was the original, and working with this team was a great experience.

"THANK YOU SO MUCH" 'LUCIO & RJ' for a job well-done and an extraordinary and phenomenal fast…read moreservice replacing and putting it together our two vandalized back side windows in no time. Very Impressive Work! A "BIG SHOUT TO YOU BOTH" and To "BAY SIDE AUTO GLASS!" Highly Recommended! BRAVO!

I've had the pleasure of working with Briana's Auto Glass twice, and both experiences have been…read morephenomenal. The first time was after someone attempted to break into my vehicle and damaged the driver's-side window. The second time, I needed my driver's-side window actuator replaced. The quality of service has been outstanding every time. Communication was quick and easy, with prompt text message responses, and the pricing was absolutely worth it. I also want to say thank you very much for giving my wife a ride home while my vehicle was being repaired. That was incredibly kind and greatly appreciated! Briana's Auto Glass is now my go-to company for auto glass needs, and I highly recommend them to anyone looking for reliable, professional, and excellent service. Thank you again for the outstanding service!

Go to window repair shop Great service…read more Always responds fast Reasonably priced Definitely recommend

Fernando showed up on time and did an expert job of replacing my cracked windshield for half of…read morewhat other companies quoted. Highly recommend.

When other companies didn't even answer, Fernando not only answered, he delivered big time. He…read morequoted the most competitive rate and did an excellent job. The crack is now clear and there is no sign it was even there. I appreciated his professionalism and quick service. He was done in less than 20 minutes.

Our new truck got a rock to the windshield yesterday. I…read morejumped online to our insurance and scheduled Safelite to come to our home today and repair it. Joseph called in the morning to let us know when he would be here. He was on time, clean, friendly and did a fantastic job in very little time. A little sad our truck has had its first boo boo, but very happy with Joseph and Safelite.

In March 2026 I initiated the process of windshield replacement with Safelite through my insurance…read morecompany. What followed was months of difficulty, made more challenging because of the dishonesty, gaslighting, and misdirection of Concord employee "Dario." He failed to show up at appointments he made with me, and forged my consent. Safelite charged both me and my insurance company twice, the first charge well before work had been completed, yet they promised no charges would be made until completion. (They reversed the second charge to me, but that the correction needed to be made shows sloppy recordkeeping at the least.) One big roadblock was that Safelite kept ordering the incorrect glass for my vehicle, no matter what evidence I provided (photos, user manuals, etc) and Dario insisted there was no way to change it in "their system." He kept saying I had the wrong VIN. Meanwhile, other entities including the DMV recognize the VIN as matching my car. The mistake was clearly Safelite's. Once the proper glass arrived, Dario blamed "the system" on a difficulty with recalibrating the windshield and told me I would have to take the vehicle elsewhere, but he did not provide the release to my insurance company. Instead, Safelite charged my insurance company for the unsuccessful recalibration and reported the job completed, closing my claim. It took until July 2026 to finally have a working vehicle again. In May (updated in June) I posted a review here on Yelp and other social media channels highlighting the struggles with the not-yet-completed job. My review became the "featured" one here on Yelp for this business. Shortly thereafter, Safelite approached me with a Release Agreement and proposal for a settlement payment to avoid litigation and in exchange for my lifetime silence. I removed my online reviews and signed the Release Agreement. Safelite sent a check, but then they issued a STOP payment. They have refused to send a replacement check, claiming that the money was intended to pay a third party that had worked on my vehicle, despite the Release Agreement saying nothing about payment to a third-party or that such payment was earmarked for repairs to the car. As such, they breached contract, and I no longer have to be silent. Ultimately, my vehicle was fixed. But the ordeal was long and I witnessed falsification of records and other concerns that made me doubt Safelite's integrity.

I put off getting my windshield fixed for way longer than I should have. A rock chip turned into a…read morehuge crack after a cold night, and I finally broke and called. From the first phone call, the person I spoke with was straightforward -- no upselling, just asked me what I needed and gave me the quote right away. No little annoying sales tactics like I experienced calling other companies. After calling a dozen companies, I could tell that this one was worth my trust. I made my appointment the next day after. They had the whole thing done in under 90 minutes. The new glass looks perfect -- I drive a Mercedes E350 and was concerned because my type of car needs technological recalibration of the lane assist sensors and all which they did wonderful. Will absolutely use them again and what's really cool is they give you 3 complimentary rock chip repairs.

Amazing service! I spoke with Mo and he was so nice, very professional, and gave me a really fair…read moreprice. His team even came out and fixed my windshield right in my driveway really fast and convenient. Thanks a lot!

John does magic! Reached out to him after getting a crack on my windshield on the freeway. He…read moreshowed up right on time and did his thing. 30 mins later crack was gone and looked brand new!! I was so impress I had him work on my other car also ! Dont hesitate give him a call! Thanks John!

Quick to respond was able to repair the chip in my windshield within less than 30 minutes from time…read moreof arrival. I would definitely recommend Best Quality Windshield Repair to anyone looking for a great job for a reasonable price.

"I don't recommend doing insulation with them"…read more I did windshield glass with tint Although I chose a ceramic insulator, which was a little expensiveHowever, it didn't help me much in insulating the heat

The customer service is first rate. I will definitely bring my cars for glass service again…read more Excellent prices, quick response, got my car windshield replaced fast.