Keeping it local…read more.. Always passed it but never really stopped by as this Kailua location is right across from Target is easy to spot as it's quite massive having several sections there is quite a bit to see here. Love that they have their own parking lots as well though not a lot of stalls its convenience not to search is always appreciated. What I came for was stickers...love what these local shops have as it's so colorful and creative and finding something different is a challenge but for me was finding them lol as usually you find it in the display case which wasn't the case and as I searched and searched it wasn't on any of the walls or shelves got me confused and wondering if they have any at all. The staff was quite busy as the store was crowded and hand folks lined up to pay I finally found them right against the wall beside the front door lol! Finding unique ones was nice even Kailua ones is cool including the local zip code was nice but I liked the floral prints which they didn't have much of but did have deals on multiple purchase was nice since I was doing that and was thrilled to have some stickers at a great deal as well. Keeping things local is always great and here you're sure to find that and more. Thank you!

I've been coming to HIC in Kailua for years. Every trip back to Hawaii, it's been one of those…read morestores I genuinely looked forward to visiting. Great selection, great surf culture and usually one of the easier stops on our itinerary. This visit completely changed my opinion. My wife wanted to browse, so I stayed toward the back with our two young kids to keep them occupied. We weren't creating a disturbance. We weren't opening merchandise. We were simply waiting while trying to keep two little ones entertained. Instead of feeling welcomed, we felt like we were being watched. Every few minutes it was another "Can I help you?" Not in a genuine, conversational way, but in a way that made it clear we were expected to either buy something immediately or leave. There was no warmth, no personality, no attempt to make the experience enjoyable. Just a room full of employees who seemed completely uninterested in customers beyond getting them out the door. The irony is that surf shops don't just sell T-shirts and hats anymore. Those can be bought online in seconds. What keeps people coming back is the feeling. The culture. The aloha. The sense that you're walking into a place that actually loves where it lives. That feeling was completely absent here. I've spent years happily supporting this store because I believed it represented something uniquely Hawaiian. This visit felt transactional, indifferent and surprisingly cold. The products are still good. The customer experience isn't. Unfortunately, after years of making HIC part of every Hawaii trip, this was the visit that convinced me not to come back.

Thank you to Julia from the Mahina store in Kailua for reaching out and making things right. I…read moretruly appreciate your understanding and willingness to help resolve this. As someone who also works in hospitality, I know how much it means when someone takes the time to personally reach out and assist. It goes a long way, and I really value that level of care. As a customer, I'll also be more mindful of any posted signage regarding return policies moving forward. Thank you again, Julia. I sincerely appreciate you.

I'm being a little generous with the three stars because I've been a longtime customer of Mahina…read moreand have shopped at several of their locations around the island. I normally love the brand and have always enjoyed shopping there. That being said, I was disappointed with the customer service during this past Saturdays visit. I've worked in customer service for almost 20 years, and one of the most basic expectations is simply acknowledging a customer when they walk in whether that's a quick greeting, asking if they need help, or letting them know you're available if they need anything. I was the only customer in the store for more than five minutes, and two employees saw me come in but neither greeted me or approached me the entire time. I don't expect anyone to hover while I shop, but a simple "Hi, welcome in" goes a long way and is just basic customer service. I did end up purchasing something because it was on sale and, like I said, I genuinely like Mahina. I just hope management reminds the sales associates how important it is to acknowledge and welcome customers who take the time to come into the store. A small gesture can make a big difference in the overall shopping experience.

One of the best stores I have ever been to! even though it was a commercial company it still had…read morethat local store feel. What I mean by that is the workers were beyond amazin! It was my first time and they were so kind and enthusiastic about it being my first time! They were always ready to help and made me feel like they really cared about my experience. They also had great taste in clothes of course!

Crazy store!! Lots to look at. I felt like I was a success. Mahalo. I got one. Banana showing aread more

While I'm never shopping for bikinis, I always stop in the shop because they have great cover-ups,…read moreaccessories, hats, beach bags, and other beach items. Plus lotions and soaps. For those looking for bikinis or swimsuits, they have many styles, colors, shapes, and lots of designer brands too. There is also a section for the kids. Easy parking right on street out front and next to other boutiques and an art studio. Definitely worth stopping in!

I have spent a lot of money on this website but I will never shop with them again. Their bikini…read moresizes are not accurate and they only provide you 14 days to make a return/refund. If you are about to go on vacation do not buy a bikini on this website! if it doesn't fit right and you don't have time to return it (aka, you went on vacation) they will deny your request to return a bikini that doesn't fit!? Make it make sense.

Shopping at South Shore Market in Honolulu, Hawaii…read more.. I don't know why I haven't shopped here before... Parking in the covered structure is free; there's a clean, convenient restroom nearby; and the decor is so cute! Maybe the 50 percent off is a better incentive to visit Cameron Hawaii on Black Friday! I got two Hawaii-themed denim tote bags with rainbow design for my mainland friends... my high school classmate in Virginia and my college friend in San Diego... We still exchange gifts every holiday season. This year, I will be on time! I also looked in the $5 box, the $12 specials, and the $15 items... Such good deals! Ahhh... So tempting... Hmmm... I'd better get outta here before I spend too much! LOL! Note: there's currently a 10 percent discount when you check in on your Yelp app! P.S. maximum number of people in the shop at one time is six!

I absolutely love your store and all the products. Super cute. I always try to visit it when I come…read moreto town. Unfortunately my experience yesterday with one of your sales girls was disappointing. She was very rude and super unwelcoming. When I walked in she didn't acknowledge me and other women in the store. When I asked her for help she sarcastically replied. I understand that we all have our bad days but this kind of service unfortunately will turn people away.

I love Crazy Shirts and been wearing them for over 30+ years!…read more The material is high quality. Sure, there were years when they changed and the quality was thinner than before and the sizing was off. But overall, it's been a great t-shirt with cool designs, etc that made Crazy Shirt unique. The prices have increased dramatically over the years but its a quality brand. The service is friendly and they are always helpful.

If you're cheap or a tourist on a budget, great place.. or like me, you spill shit on yourself a…read morelot Slightly defective and non movers from alternative store locations about 60% off retail Do you really need to know more to make a choice ???

Pretty darn expensive. No sizes available in M or L in many of their T-shirts. They are really good…read moreat promoting their products but when you touch the quality of their T shirts, it's like any other $20 shirt for close to $50.

Bought a Christmas gift from Tenore's online store. The size ended up being too small for the…read more person we bought it for and he attempted to exchange it at their Waikiki store. He was NOT asking for a refund just a larger size in their basic black Tenore tshirt. Apparently the sales person was not very helpful and told them they needed a receipt to complete an exchange. Okay no problem...I sent him our online receipt, which is tacky bc now they will see the price we paid for their gift, but whatever done deal...receipt sent. Now the sales person is still giving them a hard time saying they cannot exchange the item at all bc we bought it online. I have exchanged/returned several items purchased online to tores before...Hawaiis Finest, Lulu Lemon, Macy's, Footlocker, etc...what seems to be the big deal? So where should we exchange this item??? Why is the sale person giving him a hard time WITH a receipt??? It is your flagship tshirt and nothing fancy, why is this a problem??? Lack of customer service. Very disappointing that a local company & new clothing brand treating local customers this way. Sad.

Classic American Eagle spot whenever I need basics or want to browse a sale. The store isn't big,…read morebut they usually have a good selection and there always seems to be some kind of promotion happening. The workers are super friendly and helpful without being pushy, which I appreciate.

Sales associate ASHLEY said she was going to DROP KICK my 3 year old daughter…read more Came here shopping with my family and I heard Ashley saying "that little girl is about to get drop kicked" -- my 3 year old daughter. She says this to JASON the store manager and he said NOTHING to correct her besides "hey hey" and then ASHLEY continues to say "it's okay people are deaf". I approached her and asked if she was talking about my daughter and she said very hesitantly "yes?" And then I asked to speak to the manager and she pointed at JASON who was right there. I asked him YOU'RE the manager and you're okay with this behavior? Save your money and do not spend it at this store who hires TRASH as employees