Keeping it local…read more.. Always passed it but never really stopped by as this Kailua location is right across from Target is easy to spot as it's quite massive having several sections there is quite a bit to see here. Love that they have their own parking lots as well though not a lot of stalls its convenience not to search is always appreciated. What I came for was stickers...love what these local shops have as it's so colorful and creative and finding something different is a challenge but for me was finding them lol as usually you find it in the display case which wasn't the case and as I searched and searched it wasn't on any of the walls or shelves got me confused and wondering if they have any at all. The staff was quite busy as the store was crowded and hand folks lined up to pay I finally found them right against the wall beside the front door lol! Finding unique ones was nice even Kailua ones is cool including the local zip code was nice but I liked the floral prints which they didn't have much of but did have deals on multiple purchase was nice since I was doing that and was thrilled to have some stickers at a great deal as well. Keeping things local is always great and here you're sure to find that and more. Thank you!

I've been coming to HIC in Kailua for years. Every trip back to Hawaii, it's been one of those…read morestores I genuinely looked forward to visiting. Great selection, great surf culture and usually one of the easier stops on our itinerary. This visit completely changed my opinion. My wife wanted to browse, so I stayed toward the back with our two young kids to keep them occupied. We weren't creating a disturbance. We weren't opening merchandise. We were simply waiting while trying to keep two little ones entertained. Instead of feeling welcomed, we felt like we were being watched. Every few minutes it was another "Can I help you?" Not in a genuine, conversational way, but in a way that made it clear we were expected to either buy something immediately or leave. There was no warmth, no personality, no attempt to make the experience enjoyable. Just a room full of employees who seemed completely uninterested in customers beyond getting them out the door. The irony is that surf shops don't just sell T-shirts and hats anymore. Those can be bought online in seconds. What keeps people coming back is the feeling. The culture. The aloha. The sense that you're walking into a place that actually loves where it lives. That feeling was completely absent here. I've spent years happily supporting this store because I believed it represented something uniquely Hawaiian. This visit felt transactional, indifferent and surprisingly cold. The products are still good. The customer experience isn't. Unfortunately, after years of making HIC part of every Hawaii trip, this was the visit that convinced me not to come back.

Stopped in a few times and they've been nothing but kind and helpful. Love the products.read more

What a great find in Kailua. First time hearing about the brand and touched hearing about how the…read morecompany came into fruition. I stumbled upon this brand at the sunrise shack not too far from this location, and I liked the simple design of the brand with the mokes, especially the "bird" flying high, which I learned is Pete watching over. The store is quite lovely, and yes got a cute shirt with stickers. I couldn't pass it up. I definitely will be back in this cute lovely town of Kailua, especially at Mokulua.

0 stars if I could…read more DO NOT GO HERE!!!!!!!!! DO NOT WASTE YOUR TIME OR MONEY !!!!!!!!! In my opinion, the owner is shockingly unprofessional and downright unpleasant. He talks trash about his customers and anyone who walks through the door. His vibe is less "surf shop owner" and more "pushy car salesman," and the wall of unsold boards speaks for itself. If he doesn't know you--or doesn't consider you a "real surfer"--expect attitude. He throws around the word "kook" like it's a personality trait, and nothing about his behavior suggests he cares about people or the community he's supposed to serve.

Just know it's by appointment only to enter ! Not very friendly, definitely felt I was a bother by…read moreeven asking through the open door if they were open. Too bad bc it looks like a good selection and I was in the mood to make a Xmas purchase.

Nanko Fishing Supply has developed quite a following on social media because of their ridiculously…read morelow beer prices and fun selection. A note of warning for beer fans, a lot of their stock is stored on shelves in the store, which is very warm so they may not hold up once you get them ready to drink. They do have coolers of cold beer as well, perfect place to grab your beers to enjoy while fishing. Oh yeah, they're primarily a fishing store, with all the supplies you could need: rods, tackle, bait, and other gear. It's located in Kaneohe, with free and easy parking outside. This is a fun place to check out if you're in need of fishing gear and of course, beer.

The young man at the front is incredibly helpful and kind. My 6 year old grandson wants to start…read morefishing. We told him we know nothing. He helped us put a pa page together, tied the hook for us and showed us how to throw it. Ill only go there going forward.

I had an excellent experience with Hawaiian Watersports and especially Josh, the owner. He was…read moreextremely friendly on the phone and incredibly helpful in tracking down a very desirable surfboard for me...

This store is a must stop for any water activity! Great selection, friendly staff with lots of…read moreknowledge with personal touch. Lessons, rentals, gear.... they have it all. Highly recommend!

Friendly staff and good equipment! We wanted to rent on Sunday to go to Kaneohe. Unfortunately,…read moremost places are closed on Sunday, but not Windward! We called day of to confirm we are able to go to the sand bar on a Sunday. He had a few kayaks left and suggested we reserve it ASAP. We showed up at 10:15 to get our 2 tandem kayaks. Jeff and another employee helped us load it onto the top of our Nissan Altima, taught us how to load it, and told us where to park to get to the sand bar. We were off within 15 minutes. The kayaks are a lot heavier than I expected. They mounted them with ease but it was much harder for us to do on our own. It isn't hard in terms of the order to do everything or how to do it, but it was hard just because it is heavy. Overall I'd rent from here again as long as you have strong people to carry the kayaks. The rental for Kaneohe sand bar must be a full day rental (we used about 4.5 hours but would have felt rushed to get it back in 4 hours). It includes an anchor as well. It was $75 per tandem kayak + tax for us.

Review for Windward Water Sports 33 Hoolai St, Kailua, HI…read more96734 Owner/Instructor: Jeff Tobias On August 31, I contacted Windward Water Sports, owned and operated by Jeff Tobias, regarding a kayak rental. Since it was a Sunday and most other rental businesses were closed, we reluctantly went with this company -- a decision I sincerely regret. From the outset, the experience was chaotic and unprofessional. Calling ahead yielded little useful information; staff were unclear, unresponsive, and seemingly uninterested in helping. We were forced to book online due to the lack of timely or reliable communication. Upon arrival, we were issued kayaks and life vests that were in poor, unsafe condition. The life jackets were tattered, worn out, and looked completely unmaintained -- a major safety red flag. It's clear that this business does not prioritize safety or equipment standards. There was no proper safety briefing, and we received no warnings about the unfavorable weather or ocean conditions. The water that day was rough, choppy, and unsafe -- especially for first-time kayakers. No one at Windward Water Sports made any attempt to reschedule us or even disclose these conditions. A responsible and ethical business would have recognized the risk and acted accordingly.The parking at the launch site was disorganized and overcrowded, costing us nearly an hour of our already limited rental window. What should have been a 20-minute paddle to the snorkeling area took over 90 minutes due to the dangerous wave activity. Once we arrived, visibility in the water was zero -- snorkeling was completely out of the question. To make matters worse, on the return trip, one person in our group capsized and could not reboard their kayak without assistance -- a terrifying experience that further reflects the lack of proper safety measures, briefing, or equipment quality. After this ordeal, I requested a partial refund, understanding that we used the kayaks briefly. I was met with a flat denial. The justification? "Business has been bad." That is not a valid excuse. It is completely unacceptable to prioritize your financial struggles over the safety, experience, and basic rights of your customers. At this point, given the unsafe conditions, defective equipment, and the lack of disclosure or professionalism, I am demanding a full refund. That is the only reasonable and ethical course of action. Jeff Tobias needs to do the right thing and issue a full refund immediately. This wasn't just a poor experience -- it was negligent, unsafe, and unethical. I will be filing complaints with relevant consumer protection agencies and posting this review across all major platforms to warn others. Avoid Windward Water Sports. Your safety and your money are worth more.

OMG, this is a new find and I love this place!…read more This has quickly become one of my favorite cafes in the east side. The vibe is peaceful, aesthetic, calm, and welcoming, the baristas are incredibly kind, and the drinks are consistently excellent. So far I tried their matcha latte with almond milk and monk fruit and it was tasty, and then also had their version of the shaken espresso. The baristas aren't snobby and willing to customize your drink to fit your preferences which is great! They also have Wi-Fi if you need to work, cute merch, and plenty of space to relax. It's one of those places where you walk in and immediately feel better. I'll definitely be back again and again!

Was able to put in my order this morning and get my matcha fix!…read moreSometimes their online system is down but it's quick and easy when it works. Overall I don't know if I always get energy from their matcha or more specifically their coffee but it tastes cleaner (doesn't give me a headache or jitters after). And it tastes great!! Great treat to start my day off