1. Local Service Pro Plumbing

    1. Local Service Pro Plumbing

    0

    Tarzana, CA

    Local Service Pro Plumbing

    4.5 (1k reviews)
    Open Open 24 hours

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    Services - Local Service Pro Plumbing

    Plumbing inspection

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    Tony M.

    Had an emergency broken pipe in my dental office. From the initial phone call to the technician arriving and leaving, professionalism stood out. Jonathan, the plumber was incredible. Very friendly conversations and excellent work. Most def would recommend to friends and colleagues.

    The dishwasher "reinstalled"
    Brian B.

    What an ordeal. While LSP was able to solve my initial problem (clogged kitchen drain) it took 4 visits over 3 days, one plumber left stains on our carpet and the last crew didn't complete the cleanup correctly. (Also, LSP offers discounts for positive reviews, which likely explains their ratings.) We had a plumber come on day 1 to snake the drain, and he's in the kitchen for 2.5 hours as snake was stuck in the pipe. It's the end of the day, so he says he's going to return the next morning with additional equipment, leaving our sink without an attached drain pipe. The following day, he doesn't show up for the appointment at 10, 12, then 2 PM. I try to call LSP, but they can't be reached. The manager then informs me the plumber will return by 5, but, if not, they'll send someone else. At 5:00 another plumber arrives, the first guy having completely ditched us, and he doesn't know the situation, attempts to get the snake out for about 5 minutes, then leaves. He also left greasy stains on the hallway carpet where he removed his line from the auger. On the third day a team comes to work on the problem. They want to cut a hole in the wall to replace the pipe and remove the drain, or a hydro flush (both options are much more expensive, of course). They do the flush, remove the snake and put it back together. EXCEPT they didn't reinstall the dishwasher correctly (see picture) and the screws used to mount our dishwasher to the counter are now stripped and can't be removed to fix the batting that wraps dishwasher. Giving 2 stars since they did manage to fix the initial problem they created after much time and money. Of the four plumbers we interacted with, two were good, and two made things worse. I now have to figure out how to fix my dishwasher so we can use it and clean my greasy carpet.

    My Toilet was running
    Kim F.

    My toilet was constantly running,They came out same day , it needed a flush valve and new stopper he quoted me $273.00 But if I left a check in I'd get a 10% off. So I did. It's a very expensive company! I wish I'd looked around some more I found some that were 135.00 to fix same problem. Of well

    Quick to respond but not trustworthy -- run!
    Lily W.

    ### 2023 review 8/100 ### Dishonest company. Be very careful. After I posted my negative review, they harassed me with phone calls and Yelp messages, offering FREE services in exchange to delete my negative review. When I refused since I have zero interest to work with then, they offered to pay the bills for unnecessary tests and useless equipment for "restoration" that their plumber/supervisor John recommended (and got referrals money for, very likely). Then they lied to Yelp HQ claiming I threatened them with my negative review and asked them for payment. That says a lot.. about this business values and culture. DO NOT RECOMMEND. RUN, don't walk away. -- original review posted back in October 2022 -- Do not trust anybody at this company.  Filter out and read carefully the 1-star reviews from real life customers' experiences in dealing with LSP.  1-star for Luis on Yelp chat was helpful navigating lots and lots of miscommunications.... But that was about it and the beginning of a week long nightmare that ended up costing me $2500 with no work done and no pipe leak fixed.  Day 1: water incident happened while I was gone the whole day.  I came home to a wet ceiling and water dripping from my garage ceiling. Day 2: John the supervisor, who's also a certified plumber came out to give me an estimate to fix my pipe leak in the garage.  Instead he recommended his Buddy of 20-years, Carlos at Xact restoration to take "good care of me" Note: LSP works with 2 other restoration companies. But John gets "free" services from Xact, do he highly recommended Xact. But after what transpired in the past 2 weeks, I believe John gets his 20% referral fee -- as what commonly happens in with contractors "working with each other"Day 3: I get a call from AJ asking me about another project to do -- that I mentioned to John.  Way to upsell.  Ugh you haven't even fixed the pipe leak and you already getting greedy? Day 4: by now I've been dealing with FIVE different  vendors, all because of John and his buddy Carlos at Xact. That evening I found an honest guy who was shocked I've been left without running water for all week.  Day 5: got rid of all greedy vendors.  Met with the honest contractor that I hired on the spot. Leak fixed and I had running water the next day on day 6... finally!  Is it so hard to find ONE 100% honest, fairly priced and trustworthy contractor? So... John the supervisor & plumber is fully updated on what went down with Xact.... He has not returned any of my texts nor my calls --- after he so highly recommend his buddy Carlos who's the owner of Xact restoration. Conclusion: if it looks too good to be true.... It ***is*** too good to be true.  Trust your instinct.  I believed and trusted John... but sadly  I was proven wrong.  It's very disheartening when contractors take advantage of people facing crisis situations.  I was taken on some greedy contractors joy ride and paid the $$$$$price.  First and last time.  Lesson learnt.

    Modern love
    Xiouping C.

    Had a bathroom faucet needed a cartridge change, My tub had a ridiculous mind bending drip literally will drive a most ppl insane. Drip drip drip. ( get tha picture) in F ing insane!!! I had called another plumber month back but didn't have the funds at the time, Aj who answered the phone was easy to work with communication on point and then he sent out technician Jonathan absolutely excellent plumber smart n knows his stuff. Any questions got answered thoroughly. A rare human. Thanks man! Good prices for the work! Oh yah n my faucets are fancy kind so it ain't easy Peezy sh. This is top of line modern bs faucet anyway happy n took the best bath eva having a bath or bathroom is privilege betta ask somebody ...Peace

    My nice new piping that shouldn't rust anymore

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    2 years ago

    Showed up on time and took care of the problem without delay. I'll definitely use them again.

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    2 years ago

    Jonathan was AWESOME repairing our Toto toilet seal. Would 100% recommend asking for Jonathan.

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    Review Highlights - Local Service Pro Plumbing

    They schedule me right away and send Gabriel which was knowledgeable and capable of doing the job by himself.

    Mentioned in 58 reviews

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    Local Service Pro Plumbing - plumbing - Updated July 2026

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